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Will CO's EWR-DEL Be Better Than TG JFK-BKK?  
User currently offlineComorin From United States of America, joined May 2005, 4896 posts, RR: 16
Posted (8 years 10 months 3 weeks 11 hours ago) and read 3730 times:

Based on hearsay from four recent flyers on the TG Ultra Longhaul, I heard the following complaints:

1. They STARVED - only 2 meals on a 16 hr flight! In fact a frequent traveler near our passenger brought along some hamburgers because she knew about this. Is there a limitation of the number of hot meals you can load in a 340 galley, and can the 777 ER do better?

2. Long lines at the toilets; also not very clean. Does ULH mean that the WC/passenger ratio needs to be higher. How does the 777 ER compare?

3. Two passengers wished that it had been a 747 - the 340 felt cramped for such a long flight.

Passengers involved were all Asian, 2 Thai, all slim people, 4 separate flights in the last 4 months. Travel was in Y class. For al the above problems, they would still do it again because the non-stop is so convenient. Interesting that they would put up with all the above hassles versus stopping en-route, stretching one's legs, extra meals, get a cup of coffee and so on.

Hope TG finds this feedback useful, and hope CO can avoid some of these problems on its new nonstop to DEL.

12 replies: All unread, jump to last
 
User currently offlineDcflyer9 From United States of America, joined Apr 2004, 22 posts, RR: 0
Reply 1, posted (8 years 10 months 3 weeks 11 hours ago) and read 3716 times:

Standard economy class seats offer 37 inches of pitch on Thai's New York non stop. Continental offers 31 inches. You can also seat in permium economy which is a wider seat and offers 42 inches of pitch. You also get AVOD.
I've flown the continental flight ewr-hkg and the bathrooms were absolutely nasty by the end of the trip. I haven't flown Thai but have not had that problem on either Cathay or Singapore.


User currently offlineManni From South Korea, joined Nov 2001, 4221 posts, RR: 22
Reply 2, posted (8 years 10 months 3 weeks 6 hours ago) and read 3585 times:

Quoting Comorin (Thread starter):
1. They STARVED - only 2 meals on a 16 hr flight! In fact a frequent traveler near our passenger brought along some hamburgers because she knew about this. Is there a limitation of the number of hot meals you can load in a 340 galley, and can the 777 ER do better?

2. Long lines at the toilets; also not very clean. Does ULH mean that the WC/passenger ratio needs to be higher. How does the 777 ER compare?

3. Two passengers wished that it had been a 747 - the 340 felt cramped for such a long flight.

Passengers involved were all Asian, 2 Thai, all slim people, 4 separate flights in the last 4 months. Travel was in Y class. For al the above problems, they would still do it again because the non-stop is so convenient. Interesting that they would put up with all the above hassles versus stopping en-route, stretching one's legs, extra meals, get a cup of coffee and so on.

Haven't flown TG from BKK to JFK, but did fly them several times between BKK and Europe and ICN and BKK.

1. On the longhaul flights they do serve only 2 meals but come around with snacks in between, snacks are also available troughout the flight on request.

2. Long lines at the toilet? With flights to Delhi dont expect it to be any better , did you consider what could happen if they serve a curry in economy?  Wink

3. Honestly, I've never had so much legroom in economy as on Thai's intercontinental flights, and if the pitch is indeed 37 inches, that's impressive.



SUPPORT THE LEBANESE CIVILIANS
User currently offlineARGinLON From Vatican City, joined Jun 2005, 614 posts, RR: 0
Reply 3, posted (8 years 10 months 3 weeks 5 hours ago) and read 3534 times:

Don't they clean the toilets during the flight on this extremely long flights?

User currently offlineSTT757 From United States of America, joined Mar 2000, 16866 posts, RR: 51
Reply 4, posted (8 years 10 months 3 weeks 1 hour ago) and read 3445 times:

CO has been flying EWR-HKG nonstop for five years, EWR-HKG is longer than EWR-DEL so Im sure they know what they are doing by now with regards to long hauls.


Eastern Air lines flt # 701, EWR-MCO Boeing 757
User currently offlineHardiwv From Brazil, joined Oct 2004, 8780 posts, RR: 49
Reply 5, posted (8 years 10 months 3 weeks 1 hour ago) and read 3419 times:

Quoting STT757 (Reply 4):
CO has been flying EWR-HKG nonstop for five years, EWR-HKG is longer than EWR-DEL so Im sure they know what they are doing by now with regards to long hauls.

How is CO's EWR-HKG doing? Any info on loads? Is this the longest nonstop flight of any airline?

Rgs,


User currently offlineDrerx7 From United States of America, joined Jun 2000, 5190 posts, RR: 8
Reply 6, posted (8 years 10 months 3 weeks 1 hour ago) and read 3411 times:

This thread is somewhat confusing--are you asking about the financial success or which is better--customer service? Finacially the flight will be a greater success than TGs JFK-BKK (can the two routes be compaired anyway?). Comfort is better on TG but the flight is performing poorly.


Third Coast born, means I'm Texas raised
User currently offlineSTT757 From United States of America, joined Mar 2000, 16866 posts, RR: 51
Reply 7, posted (8 years 10 months 3 weeks 1 hour ago) and read 3406 times:

Quoting Hardiwv (Reply 5):
How is CO's EWR-HKG doing? Any info on loads? Is this the longest nonstop flight of any airline?

SQ's EWR-SIN is the worlds longest nonstop flight, it took the title from CO's EWR-HKG route.



Eastern Air lines flt # 701, EWR-MCO Boeing 757
User currently offlineRedChili From Norway, joined Jul 2005, 2284 posts, RR: 4
Reply 8, posted (8 years 10 months 3 weeks 1 hour ago) and read 3396 times:

Quoting STT757 (Reply 7):
SQ's EWR-SIN is the worlds longest nonstop flight, it took the title from CO's EWR-HKG route.

No, it took the title from SQ's SIN-LAX route.



Top 10 airplanes: B737, T154, B747, IL96, T134, IL62, A320, MD80, B757, DC10
User currently offlineJetMaster From , joined Dec 1969, posts, RR:
Reply 9, posted (8 years 10 months 3 weeks 1 hour ago) and read 3379 times:

Quoting Comorin (Thread starter):
Based on hearsay from four recent flyers on the TG Ultra Longhaul, I heard the following complaints:



Quoting Comorin (Thread starter):
Passengers involved were all Asian, 2 Thai, all slim people, 4 separate flights in the last 4 months. Travel was in Y class.

Totally insufficient for a "survey". 400 pax would be more useful.

Quoting Comorin (Thread starter):
Two passengers wished that it had been a 747 - the 340 felt cramped for such a long flight.

I'd be interested how many B747s these people have flown with 37 inches of pitch in Eco...  eyebrow 

Quoting Comorin (Thread starter):
Is there a limitation of the number of hot meals you can load in a 340 galley, and can the 777 ER do better?

Apparently not. Haven't heard complaints about SIA's meal service on the ULH flights yet.


Regards,
JM


User currently offlineRoseFlyer From United States of America, joined Feb 2004, 9638 posts, RR: 52
Reply 10, posted (8 years 10 months 2 weeks 6 days 23 hours ago) and read 3281 times:

Quoting Comorin (Thread starter):
1. They STARVED - only 2 meals on a 16 hr flight! In fact a frequent traveler near our passenger brought along some hamburgers because she knew about this. Is there a limitation of the number of hot meals you can load in a 340 galley, and can the 777 ER do better?

SQ serves two and half meals on their ULH EWR-SIN flight. They do two full meal services and one snack (which is basic breakfast food). Galleys are installed according to specifications given by the airline, so it is TG's choice on how much space to have and how many meals to serve.

Quoting Comorin (Thread starter):
2. Long lines at the toilets; also not very clean. Does ULH mean that the WC/passenger ratio needs to be higher. How does the 777 ER compare?

This seems to happen near the end of all long haul flights. Everyone wants to freshen up after they sleep, so lines can get long and there isn't time for the flight attendants to clean up the lavatories. This is not specific to TG. Also the number of lavatories in economy is never enough due to space considerations. If you want adequate lavs and few if any lines, fly business class.

Quoting Comorin (Thread starter):
3. Two passengers wished that it had been a 747 - the 340 felt cramped for such a long flight.

Good luck on that one as the 747 keeps getting replaced by A340s and 777s on long haul routes throughout the world.

In general two of the "hassles" would be fixed by buying a business class ticket and not by flying on a different type of airplane. Although it might sound daunting, ULH flights are quite nice as you don't have to deal with the hassles and wasted time of stopovers. I prefer 18 hours nonstop over two 9 hour flights. An ULH lets you set your own sleep schedule on the flight. And if you fly in business class you can choose when to eat your meals and have more options to snack in between.



If you have never designed an airplane part before, let the real designers do the work!
User currently offlineLufthansa747 From Philippines, joined May 1999, 3201 posts, RR: 42
Reply 11, posted (8 years 10 months 2 weeks 6 days 22 hours ago) and read 3215 times:

Quoting Comorin (Thread starter):
They STARVED - only 2 meals on a 16 hr flight!

TG serves three hot meals on the flight at least from BKK to JFK, all with multiple main course choices, perhaps they slept.

Quoting Comorin (Thread starter):
the 340 felt cramped for such a long flight

TG 345 is perhaps the most spaciously configured commercial aircraft out there.



Air Asia Super Elite, Cebu Pacific Titanium
User currently offlineA360 From Portugal, joined Jun 2005, 434 posts, RR: 8
Reply 12, posted (8 years 10 months 2 weeks 6 days 21 hours ago) and read 3172 times:

Quoting Hardiwv (Reply 5):
How is CO's EWR-HKG doing? Any info on loads? Is this the longest nonstop flight of any airline?



Quoting STT757 (Reply 7):
SQ's EWR-SIN is the worlds longest nonstop flight, it took the title from CO's EWR-HKG route.



Quoting RedChili (Reply 8):
No, it took the title from SQ's SIN-LAX route.

And SQ's SIN-LAX had taken the tittle from CX's HKG-JFK flights(10 km longer than EWR-HKG..hehe).  Wink


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