Sponsor Message:
Civil Aviation Forum
My Starred Topics | Profile | New Topic | Forum Index | Help | Search 
Confusing Airport Names...  
User currently offlineCarmenlu15 From Guatemala, joined Dec 2004, 4757 posts, RR: 30
Posted (8 years 9 months 4 weeks 1 day 4 hours ago) and read 7579 times:

It happens a lot... Passenger contacts the airline and requests a flight to a certain airport, airline employee works out the complete info on price, schedule, a/c type, fare restrictions... only to discover the pax was talking about a totally different airport.  irked 

An example that comes to mind is DFW vs. IAD. You might think, what do Texas and D.C. have in common? (besides the fact that the current resident of the White House is Texan, that is  silly  ) Well, it turns out that many people, at least over here, pronounce the name of the Dulles airport as "Dallas". Imagine the confusions (and upset customers!) that arise when the pax gets thrilled over what seems an el-cheapo fare to IAD, just to find out the agent has quoted a fare to DFW (which is usually cheaper).

It gets much worse... I remember once receiving a call from a travel agent at the verge of tears, asking for help. She had sold tickets to an elderly couple, they boarded their plane and got off in SAL for their connecting flight, and only then did they notice they had been booked to DFW, when their intention was to fly to IAD.  Wow!

Other case I can think of is a pax that was offered a flight to ORD (Chicago, IL), when he wanted to travel to Chiclayo (a city in Perú).  crazy 

Any other airports you can recall?

Saludos
Carmen  airplane 


What do I know, I'm just an 'immature troublemaker with only a passing interest in aviation' (or so they say)
84 replies: All unread, showing first 25:
 
User currently offlineAvianca From Venezuela, joined Jan 2005, 5925 posts, RR: 40
Reply 1, posted (8 years 9 months 4 weeks 1 day 4 hours ago) and read 7561 times:

I heard once that a couple from germany traveled to Sidney (Canada) instead of the plnd Sydney in Austrialia, (they noticed it when the arrived in Sidney Canada)...


Colombia es el Mundo Y el Mundo es Colombia
User currently offlineScottB From United States of America, joined Jul 2000, 6752 posts, RR: 32
Reply 2, posted (8 years 9 months 4 weeks 1 day 4 hours ago) and read 7594 times:

Well, certainly SJC & SJO (both San Jose); PWM & PDX (both Portland); GTR, CSG, & CMH (all Columbus); BHX & BHM (both Birmingham) or MHT & MAN (both Manchester) could all lead to problems. You could even have someone on a ticket to YYZ when what they really wanted was a ticket to ONT, or SEA when they wanted DCA.

[Edited 2005-11-09 00:02:01]

User currently offlineBAxMAN From St. Helena, joined May 2004, 671 posts, RR: 2
Reply 3, posted (8 years 9 months 4 weeks 1 day 4 hours ago) and read 7518 times:

I know of an unfortunate Dutch chap who booked a bargain fare to JER, but was expecting to land in New Jersey, USA.


I need to get laid
User currently offlineMats From United States of America, joined Jul 2003, 631 posts, RR: 1
Reply 4, posted (8 years 9 months 4 weeks 1 day 4 hours ago) and read 7518 times:

I was recently checking in at Paris/Charles de Gaulle. The Air France agent said, "Are you going to Port Colu today?"

My ticket was to CMH, Port Columbus International Airport in Columbus, Ohio. But the AF system only shows up as "Port Colu."

The complications tend to arise when two similar cities have service to the same hub. In these instances, the airlines tend to be cautious. Here are some examples...

Toronto: service to London, Ontario and London/Heathrow UK

Newark: service to Manchester, New Hampshire and Manchester UK

Los Angeles: service to Oakland and Auckland, San José de Costa Rica and San José, California

Naturally, this also includes confusion about service to different airports in the same city.

This was a complaint about Delta's ill-fated reservations call center in India. The agents were often unfamiliar with North American geography and problems ensued... at least that's what was reported in the press.


User currently offlineNoelG From , joined Dec 1969, posts, RR:
Reply 5, posted (8 years 9 months 4 weeks 1 day 3 hours ago) and read 7487 times:

Quoting Avianca (Reply 1):
couple from germany traveled to Sidney (Canada) instead of the plnd Sydney in Austrialia, (they noticed it when the arrived in Sidney Canada)...

I think that was a British couple - they thought nothing of the fact that they were flying on Air Canada via YHZ and carried on in a Be1900. They tried sueing Expedia for not making it clear that they had booked to Sydney Canada  crazy 

Noel.


User currently offlineAvianca From Venezuela, joined Jan 2005, 5925 posts, RR: 40
Reply 6, posted (8 years 9 months 4 weeks 1 day 3 hours ago) and read 7480 times:

Quoting NoelG (Reply 5):
I think that was a British couple -

of course British and not German  eyebrow 

Quoting NoelG (Reply 5):
think that was a British couple - they thought nothing of the fact that they were flying on Air Canada via YHZ and carried on in a Be1900.

lol what a story. lol



Colombia es el Mundo Y el Mundo es Colombia
User currently offlineBtriple7 From United States of America, joined Sep 2005, 1161 posts, RR: 8
Reply 7, posted (8 years 9 months 4 weeks 1 day 3 hours ago) and read 7467 times:

I remember I was once trying to find a flight to France. I typed in RDU for the departure airport and ORL (thinking it was the code for Orly) for the destination airport. I remember being overjoyed to find $99 fare to Paris. Turns Orly's airport code is ORY not ORL. Oh well. It would have been nice.


Just...fly.
User currently offlineJsposaune From United States of America, joined Oct 2005, 291 posts, RR: 1
Reply 8, posted (8 years 9 months 4 weeks 1 day 3 hours ago) and read 7449 times:

A couple of years ago, US used to fly from PIT to CRW (Charleston, WV) and CHS (Charleston, SC).

A lady mistakenly boarded the CRW flight, when she meant to go to CHS. What made it funnier is that the flight wasn't able to land in CRW due to fog, so it came back to PIT. The passengers deplaned, and it wasn't until the lady tried to re-board for CRW that anyone realized something was wrong.

Why the boarding passes weren't checked when she first got on the CRW flight is another issue altogether!!



There are no stupid questions....only stupid people!!!
User currently offline10MID From Singapore, joined Aug 2004, 198 posts, RR: 0
Reply 9, posted (8 years 9 months 4 weeks 1 day 2 hours ago) and read 7389 times:

Quoting Jsposaune (Reply 8):
A couple of years ago, US used to fly from PIT to CRW (Charleston, WV) and CHS (Charleston, S

Some genius one day at IAH decided to assign gates for flights to CRW and CHS with similar departure times out of a shared gate, which splits after going through the main door. Like 76 and 76A.

Also had Asheville and Nashville going out of adjacent gates.


User currently offlineJsposaune From United States of America, joined Oct 2005, 291 posts, RR: 1
Reply 10, posted (8 years 9 months 4 weeks 1 day 2 hours ago) and read 7348 times:

Quoting 10MID (Reply 9):
Also had Asheville and Nashville going out of adjacent gates.

Brilliant!!  banghead 



There are no stupid questions....only stupid people!!!
User currently offlineCitationJet From United States of America, joined Mar 2003, 2434 posts, RR: 3
Reply 11, posted (8 years 9 months 4 weeks 1 day 1 hour ago) and read 7289 times:

Years ago on Braniff, when checking in at Dallas Love Field for Wichita, KS (ICT) more than once my luggage ended up in Wichita Falls, TX.

Also, when changing planes in DFW for a flight to Rio de Janeiro or Paris, France my relatives in Dallas assumed that I was connecting to American Eagle to Rio, Texas and Paris, Texas. Texas.....its a whole different country.



Boeing Flown: 701,702,703;717;720;721,722;731,732,733,734,735,737,738,739;741,742,743,744,747SP;752,753;762,763;772,773.
User currently offlinePlunafan From Uruguay, joined Jul 2005, 124 posts, RR: 0
Reply 12, posted (8 years 9 months 4 weeks 1 day 1 hour ago) and read 7279 times:

What about Liberia? Costa Rica or Africa.
And Santiago? Chile, Dominican Republic, Spain (Santiago de Compostela) or Argentina (Santiago del Estero).


User currently offlineStirling From Italy, joined Jun 2004, 3943 posts, RR: 21
Reply 13, posted (8 years 9 months 4 weeks 1 day 1 hour ago) and read 7225 times:

Back in 1989 when I moved from Denver to Charleston WV....took me three weeks to convince Allied Van Lines that there was more than one 'Charleston' in this country, AND I wasn't happy sleeping on the floor.....Then they turned around and had the nerve to try and charge me $1100 for storage and transit....Dumb bastards. Uhhhh....NO!


Delete this User
User currently offlineKcrwFlyer From United States of America, joined May 2004, 3814 posts, RR: 7
Reply 14, posted (8 years 9 months 4 weeks 23 hours ago) and read 7172 times:

More messups with CRW; we had a CO 738 come in from MSY a while back that was supposed to go to CHS.

Quoting 10MID (Reply 9):
Some genius one day at IAH decided to assign gates for flights to CRW and CHS with similar departure times out of a shared gate, which splits after going through the main door. Like 76 and 76A.

Are their signs on the ramp?


Also, do airlines ever mix up planes between cities similar to CHS and CRW on scheduled flights?


User currently offlineGQfluffy From , joined Dec 1969, posts, RR:
Reply 15, posted (8 years 9 months 4 weeks 23 hours ago) and read 7143 times:

Well, if you're traveling to HLN, and your bags don't show, there's a good chance they are in HNL without you. Lucky bags...

User currently offlinePanAm747 From United States of America, joined Feb 2004, 4242 posts, RR: 8
Reply 16, posted (8 years 9 months 4 weeks 22 hours ago) and read 7081 times:

Don't forget Durango, CO and Durango, MX...

I once had to stop a friend from buying what he thought was a VERY cheap ticket to Melbourne, Australia. I couldn't believe he got the flight roundtrip for under $500 from SAN. I double checked - had I not, he would have ended up in Melbourne, Florida, not Melbourne, Victoria.

Quote:
Well, if you're traveling to HLN, and your bags don't show, there's a good chance they are in HNL without you. Lucky bags...

I once had to stop an AA clerk from putting a BDL tag on my suitcase when I wanted it to go to BFL. Always good to watch what is being done - I ask to see the tag they put on (never a problem since).



Pan Am:The World's Most Experienced Airline - P(oor) S(ailor's) A(irline): San Diego's Hometown Airline-Catch Our Smile!
User currently offlineJgold47 From Djibouti, joined Mar 2005, 95 posts, RR: 1
Reply 17, posted (8 years 9 months 4 weeks 22 hours ago) and read 7053 times:

Portland ore, and portland, me, had someone at work manage to pull that one off.....

User currently offlineLehovec From United Kingdom, joined Apr 2005, 296 posts, RR: 1
Reply 18, posted (8 years 9 months 4 weeks 20 hours ago) and read 6989 times:

What about FR offering flights to Santiago... they got enormous amoubnt of bookings from Sweden, people were actually thinking that FR is flying to Santiago de Chile (instead to Santiago de Compostela) for 9.99 eur...  Big grin

User currently offlineANother From , joined Dec 1969, posts, RR:
Reply 19, posted (8 years 9 months 4 weeks 15 hours ago) and read 6890 times:

Vancouver B.C. which has an airport YVR and Vancouver Washington which doesn't - acutally across the river from PDX! Hey, you said you wanted to fly to Vancouver!

User currently onlineOzarkD9S From United States of America, joined Oct 2001, 5076 posts, RR: 21
Reply 20, posted (8 years 9 months 4 weeks 15 hours ago) and read 6873 times:

This is A.net specific.

I grew up in Peoria, Illinois (airport code: PIA). Whenever I see a topic heading "PIA to blah blah blah" I always think of Peoria first, instead of Pakistan International Airlines.

Is that just me?  Wink



Next Up: STL-LGA-RIC-ATL-STL
User currently offlineANother From , joined Dec 1969, posts, RR:
Reply 21, posted (8 years 9 months 4 weeks 15 hours ago) and read 6852 times:

Quoting Avianca (Reply 1):
I heard once that a couple from germany traveled to Sidney (Canada) instead of the plnd Sydney in Austrialia, (they noticed it when the arrived in Sidney Canada)...

Actually it was a British couple which confused Sydney (with a Y) NS (Nova Scotia) with Sydney NS (New South Wales). Sidney (with an I) BC is quite close to Victoria Airport. Here is a link to the BBC report.

In typical British (Stiff upper lip) fashion they made the most of it, no reports of suing anybody!


User currently offlineSteady Eddie From United Kingdom, joined Mar 2002, 177 posts, RR: 0
Reply 22, posted (8 years 9 months 4 weeks 15 hours ago) and read 6852 times:

I know of a family that went to Tenerife instead of Tel Aviv as they misheard the boarding announcement, and got past the gate agent, cabin crew and actually flew. Also their bags did go to TLV. Back in the days when security wasnt as big an issue but they still managed to slip right the way through the net.

User currently offlineLGWspeedbird From United Kingdom, joined Nov 2005, 459 posts, RR: 3
Reply 23, posted (8 years 9 months 4 weeks 15 hours ago) and read 6840 times:

We had something similar a couple of weeks ago, a pax was offloaded from our DFW BA2193 service as she wanted IAD!

the supervisor had put on the boarding log pax X offld due to wanting washington dulles and not dallas. LOL  biggrin 



upcoming flights LHR-LAX-HNL-SFO-LHR
User currently offlineCornish From United Kingdom, joined Feb 2005, 8187 posts, RR: 54
Reply 24, posted (8 years 9 months 4 weeks 15 hours ago) and read 6830 times:

Quoting Lehovec (Reply 18):
What about FR offering flights to Santiago... they got enormous amoubnt of bookings from Sweden, people were actually thinking that FR is flying to Santiago de Chile (instead to Santiago de Compostela) for 9.99 eur...

They also fooled some people into thinking they were actually flying to Frankfurt too when it turned out they were going to the almost equally distant Hahn (aka Luxembourg South)  Wink



Just when I thought I could see light at the end of the tunnel, it was some B*****d with a torch bringing me more work
25 Post contains images Carmenlu15 : The Dallas airport strikes again... You know what's even worse? Don't trust me on this one, but I once heard about a man that wanted a flight to IAD
26 King : ROC Rochester, NY RST Rochester, MN
27 AirScoot : Surprised nobody has brought up Springfield, MO (SGF) vs Springfield, IL (SPI).. I know that used to be a problem when selling TW... I had an agent th
28 RL757PVD : Not a day goes by where Daytona Beach "DAB" doesnt get a Dayton "DAY" bag by mistake! Also foreign tourists have made been booked into the wrong city
29 Vatveng : Returning home to Virginia from Florida on US, connected in Charlotte, bags and tickets both said destination PHF (Newport News/Williamsburg), bags we
30 FI642 : Years ago I flew into Orlando (MCO), and someone asked me where I had come from "Athens" I responded. Oh, you have family in Georgia? "The other Athen
31 Dtwclipper : I remember the Dalles/Dulles business very well. When New York Air had its hub at IAD we would hear things like, Why do I have to fly to Texas to get
32 N1120A : Actually, given Mayor Quimby's accent, it could well be BAF (Springfield, MA)
33 Bwaflyer : I remember seeing an old episode of Airline where a couple had boarded a flight to Palma, only to discover that they were flying to Spain, rather than
34 Post contains links and images Mir : Not entirely true, but you'd never fit even an RJ into Vancouver, WA http://www.airnav.com/airport/KVUO -Mir
35 HT : Several years ago using a paper ticket stating "Hanover" (Germany) as my destination, a spanish agent tried to check me in to HAN. Btw, Hannover´s IA
36 DeltaWings : I know some people got upset, because back in 2000 the ZRH airport owner Unique promoted their airport under that name, through putting that name on t
37 Thegooddoctor : Once when flying from Portland, Maine to Phoenix, AZ, I had to change the day of my return segment. I was in a hurry and wrote down the information th
38 Don81603 : Actually, Springfield should cause the most hassles. I have counted over 30 Springfield in the US alone. While I'm certain not all have airports, if
39 Post contains images ZakHH : Happened to a friend of mine. She lives in Milano and wanted to go to HEL ( ). She decided to go via FRA and found a very cheap flight from MXP to "F
40 N1120A : And don't forget Santiago de Cuba
41 FlySSC : The "current resident" of the White House, G.W.B, is not Texan. He was born, and raised, in New Haven, Connecticut. His Family moved to Texas when he
42 Post contains images TinkerBelle : On an EBB-LHR-SFO flight on BA, the agent put a tag on my luggage for final destination as SL4 instead of SFO. We boarded and then there was some un-
43 Brokenrecord : I'm glad I know my IATA codes... lol
44 CWAFlyer : Years ago when I worked in PSP, you'd be amazed at the number of bag reports that I took because customer service agents or skycaps would use the wron
45 N9801F : In the days before laser bag tags, lots of bags meant for Albuquerque (ABQ) were sent to Albany (ALB) instead and vice-versa. The problem was so commo
46 Post contains images Bohica : How to tell the difference between CHS and CRW passengers: Make them smile. If they have teeth, they are going to CHS. If they don't have teeth, they
47 LTBEWR : For NY City area for international flights, the use of EWR (Newark-Liberty) vs. JFK. I know the difference, but for many foreign travelers, without pr
48 Post contains images AR1300 : my mom once called me to Chicago and told me that she found great fares to Oakland(wich she belived was close to LAX, where I was going....) from EZE.
49 Post contains images BBJII : Confusing Airport names London Luton Not in London London Stansted Not in London London Gatwick Not in London London Heathrow Not in London Frankfurt
50 ManuCH : It's just about like the "Milan Orio Al Serio" (BGY) which has nothing to do with Milan. It's actually located in Bergamo, which is definitely anothe
51 Soups : I called Lufthansa few years back booking a ticket to Accra. 3 days later in the post i received a ticket to Ankara
52 Acidradio : I was about to push back a Saab once, engine was started and everything, to GPZ (Grand Rapids, MN). All of a sudden the engine shuts down. I'm concern
53 Jwenting : yes, my father had that once. He turned up at one airport, his bags at the other... Took a few hours of intercontinental telephone calls to figure ou
54 ANother : Actually I think it was Swissair (remember them) that had Bergamo added to the Milan metro area. This was long before the bilateral accords and Switz
55 Avianca : oh yes you are correct, Sidney is very close to Victoria Airport, I was there 5 months ago for vacation and also had a hotel for one night... sorry m
56 RootsAir : The must have serious hearing problems It went back to Kloten right? ooops Rlohhhhte (R pronouned the french way )as the Swiss germans say
57 Nzstevenc : Of course the codes themselves often cause problems - my parents have twice in the past few years had their luggage flown to NPE (Napier/Hastings, New
58 Post contains images Icarus75 : I was waiting for someone talking about FR and misleading destinantions!!
59 2travel2know : You've Panama City, Panama PTY and Panama City, FL - this is a source of confussion for travelagents in northern FL, GA/AL/MS/LA area. The name of PTY
60 Post contains images JoKeR : A friend joyously booked online a flight to Dubai (DXB) thinking the code was DUB. The rest is history
61 Post contains images USADreamliner : OAKLAND----AUCKLAND LGA----GLA SLC----SCL John F. Kennedy Airport...you think New York?? guess again. La Paz, Bolivia. USADreamliner
62 StevenG : Once I heard that loads of luggage destined for Lagos, Nigeria (LOS) ended up in Los Angeles (LAX). Don't know if it still happens these days.
63 Post contains images BBJII : Santiago De Compostela was in Spain when I last looked
64 Pzurita1 : I have heard this at least five times. Monterrey, MX (MTY) and Monterey, CA (MRY).
65 MAS777 : I thought this thread was about confusing AIRPORT names rather than mixing up cities/towns... anyway... Kuala Lumpur International Airport is so calle
66 UA772IAD : How about Washington Dulles and Washington National. Both are in Virginia!
67 Ejmmsu : Before XNA, there was always Fayetteville, NC FAY and Fayetteville, AR FYV When I spent a summer internship at U of Ark a few years ago, my advisors s
68 2travel2know : Actually, a bit of history, the county where DCA is located was supposed to be a part of The District of Columbia, something happened and DC was left
69 Willbdsp : I've heard of people wanting to fly to Minneapolis and end up in Indianapolis (and vice versa) Many times, it is due to the accent of the flyer or the
70 KYAir : Thread-name should be changed to confusing airport CODES, not NAMES, but anyway... DL loved to send bags to LAX instead of LEX back in the late '80s e
71 N751PR : I've been getting MCO and FCO mixed up ever since I began remembering airport codes...
72 Jwenting : Many people fly to a city, not an airport. And often the airport name is given simply as "XXX International" where XXX is the city name. Go to your a
73 Post contains images NWrr : Ah, the fun with sound-alike/look-alike airports. In the US, the ones that always seem to occur: Where am I going? People getting booked to the wrong
74 Ssides : When did IAH have nonstop service to CRW (I don't even think they have service to CHS either, do they)?
75 Slarty : It happened to me ... I was booked on award travel (UA/AA - can't remember), SJC-YOW return, and the airline called to say that flights had changed,
76 MAS777 : so are you agreeing then with me as you have confused me even more now... my comment was just to try to differentiate what we really meant by the top
77 Ckfred : I've always thought that since all IATA codes for Canadian airports start with Y, that can make things confusing. For instance: YHZ-Halifax YYZ-Toront
78 Wmupilot : Working in Grand Rapids, MI I use to get this at least once a year. Somebody trying to get to Grand Rapids, MN. One guy didn't even realize it until h
79 KcrwFlyer : CRW since about 4 years ago. CHS probably for a while. And I think CHS is all erj too.
80 Checo77 : A know a couple who wanted to enjoy a beach vacation in La Paz, Baja California, Mexico. And guess where they ended? In La Paz, Bolivia. Upon landing,
81 Bridogger6 : one that always mixed me up is STL and SEA... I always think SEA should be STL and who cares what they change STL to... lol
82 Post contains images Texan : Good to see another Texan on here, then Thank you for pointing that out before I had to AA pilots frequently call us over here at DAL on the way into
83 Argonaut : Sometimes, the airlines themselves don't exactly help. In Europe, Icelandair commonly advertises their flights to Washington. Yes, Washington. Since t
84 N908AW : Phew, thought I was the only one.
Top Of Page
Forum Index

This topic is archived and can not be replied to any more.

Printer friendly format

Similar topics:More similar topics...
Female Airport Names posted Thu Jan 5 2006 16:11:23 by EuroBonus
People Confusing Airline Names posted Sun May 2 2004 11:35:55 by Vatveng
Cool Airport Names - What Are Your's posted Tue Sep 23 2003 17:00:54 by B747FAN
Funniest Airport Names... (Not Codes) posted Wed Jul 17 2002 20:29:17 by Maiznblu_757
Twin City Airport Names Limited To The West? posted Sat Dec 22 2001 07:49:33 by Airmale
Airport Names posted Sun May 6 2001 05:56:45 by Delta_fly_boy
Proper Airport Names posted Fri Jan 12 2001 03:42:58 by Future_Pilot
Airport Names... posted Mon Dec 18 2000 23:11:10 by SXM727
Airport Names posted Mon Sep 11 2000 23:33:18 by Iflycoach
Airport Names Discussion posted Wed Dec 8 1999 03:11:28 by AC183