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Crew Being Put Up In Hotels . . .  
User currently offlineRamerinianAir From United States of America, joined Nov 2003, 1486 posts, RR: 0
Posted (8 years 8 months 3 weeks 1 day 17 hours ago) and read 4378 times:

On a semi recent trip to SAN, I noticed that the Holiday Inn I was staying at had a folder for CO, B6, US anda couple others. The crews would pile in at night and the computer accually had a B6 schedule - one of the FAs downloaded the Augus schedule to the hotel computer.
Anyway, I wanted to know if the employees are all like Gold and Platnium members with the major hotel chains. I would imagine that the crew all gets their own rooms and they recieve credit for the night.
Also, what hotels do the airlines use or have contracts with? I saw some DL crew in a Hilton in Washington, Hiltons are much nicer and more $$$ than Hliday Inns.
Thanks,
SR


W N = my Worst Nightmare!!!!!
32 replies: All unread, showing first 25:
 
User currently offlineKiwiinOz From New Zealand, joined Oct 2005, 2165 posts, RR: 5
Reply 1, posted (8 years 8 months 3 weeks 1 day 17 hours ago) and read 4345 times:

Crew rates typically do not qualify for points on hotel loyalty programs as they generally pay less than any other segment. They do, however often negotiate several extra benefits, such as:

Food and Beverage Discounts
Exclusive crew lounge
Regular City Shuttles

Some hotels give a credit on room accounts to cover incidentals, but more often the hotel gives them a paid out in cash, which is then billed to the airline.

There are not many global agreements between hotel chains and airlines. More commonly this is negotiated for each individual destination, so they might be in a Hilton in one city and a Hyatt in another. The negotiation process is quite a lengthy one for some airlines, typically involving the hotel, airline management and an airline union representative.


User currently offlineLetsgetwet From United States of America, joined Jul 2005, 609 posts, RR: 0
Reply 2, posted (8 years 8 months 3 weeks 1 day 17 hours ago) and read 4285 times:

I believe that the location of the hotels and type of hotels is part of most airlines union contracts. If the crew has a long enough layover the hotel usually has to be near the center of the city and not in the suburbs.

User currently offlineIAirAllie From , joined Dec 1969, posts, RR:
Reply 3, posted (8 years 8 months 3 weeks 1 day 16 hours ago) and read 4212 times:

Depends on the hotel it is rare that scheduled airline FA's get the points. However as a charter FA I keep the point/miles about 50% of the time and am Gold with Hilton Hhonors.

User currently offlineFlykal From Australia, joined Sep 2003, 442 posts, RR: 3
Reply 4, posted (8 years 8 months 3 weeks 1 day 11 hours ago) and read 4085 times:

I think I can say for most large RPT airlines, the process is very simple:

Crew being put up in hotel = airline paying for the room = no loyalty points for crew.

The room rates for airlines are very checp, especially for a large airline such as ourselves (KE) which has roughly 2000 cockpit crew and 6000 cabin crew. Could you imagine the hotel chain giving "complimentary" points to all crew whenever they checked-in at the airline's expense?

As for the rooms: single rooms for cockpit crew. Male cabin crew also get single rooms while female cabin crew typically share a twin room.



One doesn't discover new lands without consenting to lose sight of the shore for a very long time
User currently offlineKiwiandrew From New Zealand, joined Jun 2005, 8544 posts, RR: 13
Reply 5, posted (8 years 8 months 3 weeks 1 day 11 hours ago) and read 4068 times:
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Quoting Flykal (Reply 4):
Male cabin crew also get single rooms while female cabin crew typically share a twin room.

I am curious why ? is it because you have very few male cabin crew - so there is never more than one per flight ?



Moderation in all things ... including moderation ;-)
User currently offlineLegacy135 From Switzerland, joined May 2005, 1052 posts, RR: 26
Reply 6, posted (8 years 8 months 3 weeks 1 day 9 hours ago) and read 3996 times:

The answer is quite simple:

Large carriers as you name here, are getting invoiced for the rooms they occupy. Very often they have something like a fixed amount of rooms rented all the time. One crew goes, the next one comes..... The points or miles gets the person who settles the bill. As most of those crewmembers don't pay their room, they just pay the extras, they won't get any miles.

If ones one or more crewmember checks the rooms out by a creditcard, personal or company doesn't matter, this person gets the credits.

As a corporate flight department we do pay the rooms in most places with the company credit card. For this we get all the points, miles etc and if one pays all rooms, the one who pays gets all points.

Cheers
Legacy135 Wink


User currently offlineSTARCREW From United Kingdom, joined Oct 2004, 88 posts, RR: 0
Reply 7, posted (8 years 8 months 3 weeks 1 day 8 hours ago) and read 3920 times:

In Europe crew hotels, details and locations are considered to be restricted information due to security issues. This thread is open to all.... Lets not mention chains or locations guys...


there is only ONEWORLD
User currently offlinePhilSquares From , joined Dec 1969, posts, RR:
Reply 8, posted (8 years 8 months 3 weeks 1 day 8 hours ago) and read 3884 times:

Quoting Flykal (Reply 4):
As for the rooms: single rooms for cockpit crew. Male cabin crew also get single rooms while female cabin crew typically share a twin room.

At SQ everyone gets their own room. However, there are some cabin staff that are married and they share a room, if they want...


User currently offlineFbgdavidson From United Kingdom, joined Oct 2004, 3701 posts, RR: 28
Reply 9, posted (8 years 8 months 3 weeks 1 day 8 hours ago) and read 3860 times:

Quoting STARCREW (Reply 7):
In Europe crew hotels, details and locations are considered to be restricted information due to security issues. This thread is open to all.... Lets not mention chains or locations guys...

If it were that important with regard to 'security issues' then why would airlines permit crews to enter the hotels in full uniform through the front lobby?

All this security nonsense does go a little far at times.



"My first job was selling doors, door to door, that's a tough job innit" - Bill Bailey
User currently offlineN747PA From United States of America, joined Mar 2005, 56 posts, RR: 0
Reply 10, posted (8 years 8 months 3 weeks 1 day 8 hours ago) and read 3811 times:

Quoting RamerinianAir (Thread starter):
Hiltons are much nicer and more $$$ than Hliday Inns.


Holiday Inns are much nicer these days. I've stayed in Hiltons that were a Sh!thole. The Hilton at LAX comes to mind......Nice Lobby, Awful rooms.


User currently offlineTurnit56N From , joined Dec 1969, posts, RR:
Reply 11, posted (8 years 8 months 3 weeks 1 day 7 hours ago) and read 3763 times:

Quoting RamerinianAir (Thread starter):
Hiltons are much nicer and more $$$ than Hliday Inns.

I actually prefer Holiday Inn Expresses and Hampton Inns to the Hiltons, Sheratons, and Marriotts out there. Holiday Inn Expresses have the fridge and microwave, and the Hampton Inns have nice continental breakfasts (and free wireless). Saves me from having to spend the money on expensive hotel food, since there aren't always restaurants within walking distance. We do stay at all of the above. Our contract requires that the hotels we stay at meet certain standards. Everyone gets their own room, too.


User currently offlineTonyBurr From United States of America, joined Mar 2001, 1025 posts, RR: 0
Reply 12, posted (8 years 8 months 3 weeks 1 day 7 hours ago) and read 3697 times:

I admit abit off topic, but: I also have begun switiching to Holiday Inns. They have become much nicer, much better price, and often have free wireless Internet. The expensive Hilton's, Sheratons, etc charge fo internet connection.

OK, back to the topic!!!!!!!!


User currently offlineSpeedbirdcrew From , joined Dec 1969, posts, RR:
Reply 13, posted (8 years 8 months 3 weeks 1 day 6 hours ago) and read 3660 times:

Quoting Fbgdavidson (Reply 9):
If it were that important with regard to 'security issues' then why would airlines permit crews to enter the hotels in full uniform through the front lobby?

All this security nonsense does go a little far at times.

Totally agree, now while i'm not ever gonna post in city X we stay in the hilton on here, People do tend to look when we all come rolling up and loiter at reception while we all check in its not difficult to find the crew hotels if you have half a brain.....


User currently offlineCkfred From United States of America, joined Apr 2001, 5182 posts, RR: 1
Reply 14, posted (8 years 8 months 3 weeks 1 day 6 hours ago) and read 3652 times:

I know that AA puts up crews on short layovers at hotels either on the airport property or nearby. On the other hand, longer layovers are downtown. I used to see AA crews waiting for the shuttle bus at the Palmer House (Hilton) in the Chicago Loop, and I think they stayed at either the Marriot or the Hyatt on the San Antonio Riverwalk.

For whatever reason, JAL used to put up crews on ORD layovers at the Hyatt Oak Brook, now a Doubletree. There is a very nice shopping center across the street, but it's not a pleasant walk when 90 degrees or in the dead of winter.

I know that hotels have a love/hate relationship with airlines. On the one hand, airlines get very good discounts over rack and even published discount rates. But on the other, those are rooms that will be used, absent flight cancellations. So there is steady revenue that doesn't vary with conventions, sporting events, etc.


User currently offlineLehovec From United Kingdom, joined Apr 2005, 296 posts, RR: 1
Reply 15, posted (8 years 8 months 3 weeks 23 hours ago) and read 3364 times:

With EZY you don't get any points.
Hotels are always located near airport.
At LGW it is ex Le Meridien (now Sofitel). You always get single room and breakfast, which can be exchanged for the credit on your room account and you can spend it on anything in the hotel (8 GBP per night), even on PAY TV  blush 


User currently offlineEMBQA From United States of America, joined Oct 2003, 9364 posts, RR: 11
Reply 16, posted (8 years 8 months 3 weeks 22 hours ago) and read 3318 times:

Quoting RamerinianAir (Thread starter):
Anyway, I wanted to know if the employees are all like Gold and Platnium members with the major hotel chains.

No, 99.999 time out of 100 it is set up as a direct bill account and the crews are not eligible to earn any hotel points. As for hotel food discounts...Back when I was with an airline and traveling extensively, normally I would arrive at the hotel after the restaurant had closed, and leave long before the breakfast bar opened. Ah, the glamorous life as an airline employee...!!

[Edited 2005-11-15 00:07:34]


"It's not the size of the dog in the fight, but the size of the fight in the dog"
User currently offlineCmk10 From United States of America, joined Feb 2004, 513 posts, RR: 3
Reply 17, posted (8 years 8 months 3 weeks 21 hours ago) and read 3208 times:

I do a lot of bookings for crew members of charter airlines and a good number of them request to stay at a Hilton or Mariott property due to their status there. They always provide me with their number and I'd say a majority of those I book are Silvers at least.


"Traveling light is the only way to fly" - Eric Clapton
User currently offlineRamerinianAir From United States of America, joined Nov 2003, 1486 posts, RR: 0
Reply 18, posted (8 years 8 months 3 weeks 20 hours ago) and read 3145 times:

Thanks for the info. I know that some of VS flights are put up in the Long Island Marriott by the Nassau Colliseaum. They said that the 2 later flights stay on LI and the earlier ones stay in Manhattan.
Thanks for info.
SR



W N = my Worst Nightmare!!!!!
User currently offlineGman3 From United States of America, joined Jun 2005, 290 posts, RR: 2
Reply 19, posted (8 years 8 months 3 weeks 20 hours ago) and read 3136 times:

Quoting N747PA (Reply 10):

Holiday Inns are much nicer these days. I've stayed in Hiltons that were a Sh!thole. The Hilton at LAX comes to mind......Nice Lobby, Awful rooms.

They've remodeled. The beds are super comfy however the food is awful.


User currently offlineSkyhawk From United States of America, joined May 2001, 1066 posts, RR: 3
Reply 20, posted (8 years 8 months 3 weeks 20 hours ago) and read 3069 times:

When I was still flying we often stayed at Sheratons. While we could not get
Sheraton points for the room itself, anything you charged to the room and paid by you was eligible for points. All Sheratons around the world with the exception of any that we stayed at in Germany, something to do with the government from what I was told. In any case the points that I amassed enabled us to go to Hawaii for 2 weeks without paying for the rooms. Not bad!


User currently offlineJamake1 From United States of America, joined May 2004, 1005 posts, RR: 2
Reply 21, posted (8 years 8 months 3 weeks 20 hours ago) and read 3042 times:

Guys:

It is many airlines' corporate policy that crewmembers not reveal the name and location of where crewmembers stay while on company layovers. There is justification for it. Passengers have in the past, made unsolicited calls and visits to crew hotels and have in some cases, called flight attendants in their rooms after obtaining the information from their name bar or company id badge. Sadly, flight attendants have been sexually assaulted in their hotel rooms during a layover. After one such incident a few years ago, my airline issued repeated bulletins forbidding us to devulge hotel layover information to inquiring passengers.

As for Korean Air: The policy seems rather sexist that male F/A's get single rooms and female F/A's are required to double up...



United's B747-400. "She's a a cruel lover."
User currently offlineFlykal From Australia, joined Sep 2003, 442 posts, RR: 3
Reply 22, posted (8 years 8 months 3 weeks 17 hours ago) and read 2928 times:

Quoting Kiwiandrew (Reply 5):
I am curious why ? is it because you have very few male cabin crew - so there is never more than one per flight ?

Usually no more than 2 male cabin crew per flight.

Quoting Jamake1 (Reply 21):
As for Korean Air: The policy seems rather sexist that male F/A's get single rooms and female F/A's are required to double up...

The policy may seem sexist to an outsider, but remember this is Korea, and Korea's culture may be different to what you are used to in the US. Room allocation also depends a lot on seniority, but from my experience, female cabin crew are more than happy to bunk up with someone else as they all know each other in the team anyhow as they fly together for two years.



One doesn't discover new lands without consenting to lose sight of the shore for a very long time
User currently offlineIAirAllie From , joined Dec 1969, posts, RR:
Reply 23, posted (8 years 8 months 3 weeks 16 hours ago) and read 2855 times:

American cabin crew do not ever have to share rooms except during initial training.

User currently offlineFlykal From Australia, joined Sep 2003, 442 posts, RR: 3
Reply 24, posted (8 years 8 months 3 weeks 14 hours ago) and read 2767 times:

Quoting IAirAllie (Reply 23):
American cabin crew do not ever have to share rooms except during initial training.

Well maybe American management should try negotiating with the flight attendant's union to have same sex cabin crew share a room. Imagine the millions of dollars that could be saved annually by this practice....  Wink



One doesn't discover new lands without consenting to lose sight of the shore for a very long time
25 Post contains images Lincoln : I was reading the Uniform Franchising Offering Circular (hey, I get bored )for the various Hilton and Hilton-owned brands (Hilton, Hampton Inn, Hilto
26 IAirAllie : If they could get away with it they would. There is no way they would be able to staff their airlines if they made crewmembers share.
27 Aswissinmad : I can't imagine any western, civilized airline making their crews share rooms! Pilots and flight attendants need an optimum rest while on layover ...
28 Flykal : I don't really think it's the fact that the airline is refusing it, because it never existed! Cabin crew join the airline knowing full well the terms
29 Jamake1 : So what is the rationale for pilots getting their own rooms and male flight attendants getting their own rooms, but not female flight attendants?
30 Flykal : Simple. Pilots are higher up the food chain than flight attendants in the opinion of the airline, and of the general populus. Also, flight crew somet
31 ASWISSinMAD : Flykal, If you read again you would see that I wrote "civilzed airline" and not "civilized country" .... I have visited Korea before (1993, 2001 and 2
32 Post contains images BBJII : BA Does or did own a Hotel in New York for Crew. They let Free Rooms out as and when available.
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