Sponsor Message:
Civil Aviation Forum
My Starred Topics | Profile | New Topic | Forum Index | Help | Search 
Air Madrid At It Again, Passengers Stranded In PTY  
User currently offlineLuisca From , joined Dec 1969, posts, RR:
Posted (8 years 9 months 6 days 5 hours ago) and read 2929 times:

A Panamanian paper is reporting that the UIO-MAD flight had to divert to PTY because of technical problems. This was Monday, the plane had already been stranded for 7 hours in GYE on the GYE-UIO leg. The plane diverted to PTY, only 16 of the 264 passenger were put on the PTY-MAD flight which flies every Monday and Thursday. The rest are in a hotel in panama city. The problem with this is that Ecuadorian cannot enter Panama without a Visa, and 248 passengers are Ecuadorian, so they cant leave the Hotel under any circumstance, the rest of the passengers (Spanish) CAN leave the hotel and travel around the city. NM will send 2 airplanes to PTY tomorrow to pick up the passengers.

The question is, why not send the extra plane sooner? Why not put passengers on the IB PTY-MAD flight that leaves on Tuesdays and Wednesdays? This is very irresponsible of NM specially since they know that the Ecuadorian passengers cannot leave the hotel, they must be having a horrible time. Also, what is the problem with NM's reliability? No other airline that I know of has so much trouble with their A330's this is just more bad news for an airline that already has a terrible reputation.

Link here, but only in Spanish.
http://www.elpanamaamerica.com.pa/ultimas/ultimas.php4?id=14977

[Edited 2005-11-30 19:26:07]

9 replies: All unread, jump to last
 
User currently offline2travel2know From Panama, joined Apr 2005, 3580 posts, RR: 4
Reply 1, posted (8 years 9 months 6 days 5 hours ago) and read 2910 times:

I saw that aircraft yesterday and is seemed strange to see an Air Madrid plane parked in PTY.
Why stop in PTY and not in CTG (or MDE or CLO)?
Ecuadoreans don't have visa problems with Colombia..



I don't work for COPA Airlines!
User currently offlineVarig md-11 From France, joined Jul 2000, 1594 posts, RR: 8
Reply 2, posted (8 years 9 months 6 days 5 hours ago) and read 2891 times:

Quoting Luisca (Thread starter):
Why not put passengers on the IB PTY-MAD flight

many probable reasons for that....
if IB loads are over 80% on the PTY-MAD only a few pax could be "evacuated"
furthermore for sure IB is making not special price to Air Madrid and this one finds it more economical to keep pax in a hotel than to pay the price to IB



AF TW AA NW DL UA CO BA U2 TP UX LH SK AZ MP KL SN VY HV LS SS TK SQ PC RG IW SE
User currently offlineKaitak From Ireland, joined Aug 1999, 12436 posts, RR: 37
Reply 3, posted (8 years 9 months 6 days 5 hours ago) and read 2884 times:

Are they having financial problems: what is the cause of their inability to support their fleet? Doesn't Airbus provide assistance?

User currently offlineVEEREF From , joined Dec 1969, posts, RR:
Reply 4, posted (8 years 9 months 6 days 5 hours ago) and read 2876 times:

is that a non stop flight? I would have guessed anything coming out of UIO going any real distance would be weight restricted. We normally tech stop in PTY going to Miami.

User currently offline2travel2know From Panama, joined Apr 2005, 3580 posts, RR: 4
Reply 5, posted (8 years 9 months 6 days 4 hours ago) and read 2821 times:

Quoting VEEREF (Reply 4):
is that a non stop flight? I would have guessed anything coming out of UIO going any real distance would be weight restricted. We normally tech stop in PTY going to Miami.

GYE - MIA could be non-stop, I think Air Madrid is flying MAD-UIO-GYE-MAD...



I don't work for COPA Airlines!
User currently offlineAirportmanager From Ecuador, joined Mar 2001, 558 posts, RR: 2
Reply 6, posted (8 years 9 months 6 days 4 hours ago) and read 2796 times:

What a shame, they have had problems ever since they started more than a year ago here in Ecuador.

User currently offlineASWISSinMAD From Spain, joined Sep 2005, 148 posts, RR: 1
Reply 7, posted (8 years 9 months 6 days 3 hours ago) and read 2765 times:

Quoting Luisca (Thread starter):
Why not put passengers on the IB PTY-MAD fligh

Because NM has no interline agreement with IB... IB will not accept NM tickets, endorsed or not, nor FIMs (Flight Interruption Manifests) or any other NM-issued document. The same the other way around.

Under the new EU law, pax can ask to have their GYE/UIO-MAD leg refunded... and they could use part of this money to go to Madrid with another carrier... but of course if they can't even leave their hotel they don't have much choice but to wait for NM to taek care of them.

I'd really like to see Air Madrid succeed, but with these kinds of incidents taking place almost weekly now (for a fleet of 6 or 7 a/c), they will never ever create a loyal customer base.... A shame, really...


User currently offlineASWISSinMAD From Spain, joined Sep 2005, 148 posts, RR: 1
Reply 8, posted (8 years 9 months 6 days 3 hours ago) and read 2752 times:

Quoting Kaitak (Reply 3):
Doesn't Airbus provide assistance?

Airbus doesn't have to. NM doesn't lease their a/c directly from Airbus, and Airbus isn't contracted to maintain NM's fleet anyway.

And it's not an Airbus problem.... it's more of an Air Madrid problem, and its inability to face any major maintenance issue it seems.


User currently offlineRCS763AV From Colombia, joined Jun 2004, 4395 posts, RR: 12
Reply 9, posted (8 years 9 months 6 days 3 hours ago) and read 2705 times:

NM is the most mediocre airline that crosses the atlantic. What are they thinking? How stupid is it not to land in BOG or CTG where the ecuadorians have no problems with the visa and NM has offices there....Its the Ryanair of the atlantic, only Ryanair does not have incidents every week.

Fly any airline to Europe except NM!



Les escribo desde el frío de mi verde altiplano.
Top Of Page
Forum Index

This topic is archived and can not be replied to any more.

Printer friendly format

Similar topics:More similar topics...
Air Atlanta Europe At It Again posted Fri Aug 19 2005 13:04:29 by Candid76
AKL At It Again With Landing Fees posted Sun Jul 30 2006 23:50:07 by NZ560
BMI At It Again. No Permission - EDI To MUC posted Tue Sep 20 2005 10:15:28 by N
O'Leary At It Again, "LH Worst Managed Airline" posted Sat Aug 6 2005 21:04:40 by Sabena332
British Aleways At It Again posted Thu Nov 18 2004 18:01:30 by KaiGywer
At It Again, UA Playing 'bumper Cars' W Aircraft posted Thu Aug 12 2004 10:26:54 by Nwfltattendant
Ryanair At It Again! posted Thu Jul 29 2004 05:34:19 by UA777222
800 AI Passengers Stranded In Riyadh For Two Days posted Wed Dec 24 2003 02:48:51 by Gamps
Branson's At It Again posted Thu Oct 23 2003 04:00:02 by AA7771stClass
Branson At It Again With Concorde posted Thu May 22 2003 12:05:23 by Srilankan_340