Coz1100 From , joined Dec 1969, posts, RR: Posted (14 years 9 months 3 weeks 6 days 5 hours ago) and read 1663 times:
A question for you all...
If I have purchased a ticket on Northwest, they cancel my flight, and as such I am rebooked by Northwest on USAirways, or Continental, how does Northwest compensate the other airline? Is it a courtesy from one airline to another? How exactly does that work?
Tritanic From United States of America, joined Jul 2010, 0 posts, RR: 0
Reply 1, posted (14 years 9 months 3 weeks 6 days 2 hours ago) and read 1615 times:
All the majors follow tariff rules. One such, is rule 120.20 this is an endorsement to another carrier that follows the following criteria:
1. Same day departure, any flight cancelled due to weather, mechanical, and ATC thinning.
2. The city pairs must match for example; you can't use this rule if the cancelled flight was taking you to SFO, and the new carrier is flying to SMF.
3. There must be residual in the ticket. It must have some value. Frequent Flyer mileage tickets, or free tickets cannot be endorsed.
Rule 120.20 simply grants what ever the ticket cost was to the new carrier. If OW of your ticket was $90.00 then the new carrier is paid that.
Now if a carrier reroutes to a different city, a different day of departure, or if the ticket is free then the carriers use RULE 240. Now this is based on percentages of full fares. Some airlines have different agreements with different carriers. If DL excepts a UA ticket with rule 240 then UA pays DL 30 percent of a full OW fare. Some carriers like AA are very stingy and require 50 percent of full fares from other carriers. Some have argreements at 20 percent also. So when airlines like NW went on strike last year, DL profited greatly. In cases like strikes most carriers make arrangements for ticket acceptance without endorsements.
Well this is probably a little more than you wanted, but at least informative.
B747-437B From , joined Dec 1969, posts, RR:
Reply 2, posted (14 years 9 months 3 weeks 6 days 2 hours ago) and read 1607 times:
Jeez - where were you or someone like you when I spent almost an hour at DFW in March trying to convince an AA agent that something called rule 120 actually existed! She kept insisting that I was mixing it up with rule 240 and I kept insisting that I was not!