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Airline Employee Exchange Program  
User currently offlineFlyguy595 From United States of America, joined Nov 2005, 54 posts, RR: 0
Posted (9 years 2 weeks 1 day 22 hours ago) and read 2687 times:

I know shift trades are common among airline employees, but what if a UAL Customer Service Rep got stuck in ORD and they needed help could they work in ORD and help the company out with rebooking and such and maybe not get in trouble for missing their shift? Or if one works in JFK could thy go to LGA for a week or say fly to LAX and work there for a week or so. I think it could be complicated but its feasible seeing as how the airlines are all on computer and they use the same programs etc.

Just wondering if any airlines do anything like this?

11 replies: All unread, jump to last
 
User currently offlineFOLOV From United States of America, joined Sep 2005, 170 posts, RR: 5
Reply 1, posted (9 years 2 weeks 1 day 21 hours ago) and read 2637 times:

An inter-airline trade would be intersting to see.
If i was stuck in some place and they needed help. I would volunteer if they used one of the systems i know, though they might be afraid to have someone issusing a few p/cl ticket.
We had supervisor from the Hub coming to our station for a few month to replace some that were on sick leave.
We were also asked a few times to go to understaffed station to help out a few days.


User currently offlineIAirAllie From , joined Dec 1969, posts, RR:
Reply 2, posted (9 years 2 weeks 1 day 21 hours ago) and read 2632 times:

Airlines TDY (temporary duty) people all the time at other stations as needed. Occasionally competitive airlines will help each other out in situations where there are diversions, irops etc. by loaning equipment or offering a hand. One example a delayed Iair plane landed in MCO and for some reason there was no ground staff to greet the plane B6 employees jumped in and deplaned and unloaded the bags . B6 people are awesome.

User currently offlineA330323X From United States of America, joined Oct 2003, 3039 posts, RR: 43
Reply 3, posted (9 years 2 weeks 1 day 21 hours ago) and read 2623 times:

When US had its Christmas troubles last year in PHL, they brought in employees from all over the system. Many were just volunteering and helping out in a general capacity, but a good number were actually working and picking up shifts.


I'm the expert on here on two things, neither of which I care about much anymore.
User currently offlineFXramper From United States of America, joined Dec 2005, 7367 posts, RR: 85
Reply 4, posted (9 years 2 weeks 1 day 20 hours ago) and read 2619 times:
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I know from my recent interviews with UA, that because of UNION deals, this will never happen. If you get hired for ORD station, they won't even let you work at MDW station.  Sad

User currently offlineN200WN From United States of America, joined Feb 2005, 784 posts, RR: 6
Reply 5, posted (9 years 2 weeks 1 day 20 hours ago) and read 2616 times:

Southwest sent some ramp agents from other stations to MDW last Friday to give them some relief after Thursday's accident. The same was done during the hurricanes in MSY and HOU.

User currently offlineReidYYZ From Kyrgyzstan, joined Sep 2005, 536 posts, RR: 0
Reply 6, posted (9 years 2 weeks 1 day 20 hours ago) and read 2615 times:

Not neccessarily an exchange, but while on vacation leaving Antigua and going back to YYZ, with a stopover in SXM there was a lav problem. One of the two tanks indicated full, even after a reservice. The F/D asked what I though, i said "5hr flight on one tank......how many barf bags do you have on board?" The cap't was brought in to the loop and asked if I could look at it. With the help and tools of a BA engineer (one '47 turn around/day in SXM- nice job) I cleaned a sensor. Got the appreciation from the crew, nice words over the P.A. and a swift kick in the ass from my manager for my effort 'nobody told you to do it, so no O.T.' I'll still do stuff like that, but get MCC to authorize it first.

User currently offlineCrogalski From United States of America, joined May 2005, 514 posts, RR: 3
Reply 7, posted (9 years 2 weeks 1 day 20 hours ago) and read 2597 times:

I work at TPA, but I worked two days at JFK because they needed extra help..


A319 A320 B717 B727 B737 B747 B757 B767 C152 C172 DC9 E145 E190 MD88 PA28 | B6 CO DL FL NK NW LO TW
User currently offlineJeb94 From United States of America, joined Oct 2004, 608 posts, RR: 4
Reply 8, posted (9 years 2 weeks 1 day 13 hours ago) and read 2480 times:

Hey ReidYYZ, did you at least get some recognition for your efforts? I'd call that going above and beyond.

User currently offlineCALMSP From United States of America, joined Aug 2003, 4050 posts, RR: 8
Reply 9, posted (9 years 2 weeks 1 day 12 hours ago) and read 2476 times:
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WHY DID SOUTHWEST SEND EXTRA EMPLOYEES TO MDW??? I'm not understanding what extra help wsa needed???


okay, I'm waiting for the rich to spread the wealth around to me. Please mail your checks to my house.
User currently offlineN200WN From United States of America, joined Feb 2005, 784 posts, RR: 6
Reply 10, posted (9 years 2 weeks 1 day 12 hours ago) and read 2443 times:

Quoting CALMSP (Reply 9):
WHY DID SOUTHWEST SEND EXTRA EMPLOYEES TO MDW??? I'm not understanding what extra help was needed???

It wasn't a lot of people. Just enough to give some extra time off for those that worked late on Thursday evening and to get back on track after being closed down. Just a show of support is all.


User currently offlineFlyFL From United States of America, joined Oct 2004, 31 posts, RR: 0
Reply 11, posted (9 years 2 weeks 1 day 12 hours ago) and read 2416 times:

Though I generally work in reservations, I am fully cross-trained in both ramp and airport customer service. Several times now when I have been non-reving and facing a tough situation such as oversold flights, delays, etc. I have offered to jump in and help load bags or process standbys, even just take out the trash and help with some housekeeping. Each time the station staff has been very receptive to my offer to help, and I believe it has helped me make flights that I otherwise would have been too low on the priority list to make.

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