RthrBeFlying86 From United States of America, joined Oct 2003, 243 posts, RR: 1
Reply 2, posted (8 years 10 months 1 week 6 days 11 hours ago) and read 4059 times:
Assuming your travel agent gave you a 6-letter reservation identifier, there most certainly is a way. On the home page, underneath the reservations section there are multiple links, one of which says "Itinerary/Receipt." If you click this link, all you have to enter is your locator and last name, and it should come back with any reservation in the USAirways system.
edit: However, in rereading your post, i see that changing your flight can't be done online. I haven't found a way to do this online either, and am also frustrated by it.
Afay1 From United States of America, joined Oct 2001, 1293 posts, RR: 2
Reply 3, posted (8 years 10 months 1 week 6 days 11 hours ago) and read 4044 times:
I have never been able to use this method with USairways, particularly when booking on codeshare flights with United, either online or through a ticket counter. I spoke the a US ticket agent about it and they said the system is a total mess and just to be happy my ticket is valid.
AirScoot From United States of America, joined May 2005, 688 posts, RR: 2
Reply 4, posted (8 years 10 months 1 week 6 days 1 hour ago) and read 3986 times:
They do have a look-but-don't-touch funtionality.. and as I was to find out this last weekend, the only time they'll allow you to change your seats is during the online check-in process. Mind you - do NOT try to call one of their reservations centers if the seating option fails during the booking process. I had someone from one of their reservations centers tell me that the best seat she could get me close to the front was good because it was "near a window and near an aisle". First I had to drag out of her that she was talking about a middle seat.. and then it took a good 5 minutes to explain to her that I didn't want a middle seat and would take something in the back. The frustration level assoicated with their website is incredibly high at most times.