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Is JetBlue All Hype?  
User currently offlineCactusTECH From , joined Dec 1969, posts, RR:
Posted (8 years 4 months 3 days 23 hours ago) and read 6770 times:

Before this weekend I always refused to fly JetBlue since I used to work for HP and felt that JetBlue was the wrong carrier to fly since they were commpetition. Well now that I work for a foreign carrier VS I decided to take my family in Jetblue to PBI from LGA flt 369 and 366 coming back. Both flights were late coming in and going out. The flight attendant on my way tp PBI kept saying passengers from JFK... when we flew out of LGA and this was constantly. MY bags at PBI took 35 minutes to get to the belt when we arrived late at PBI 0030 local. On the way back, found dirty traytables but thie service was decent. Any thoughts??? this is just my JetBlue experience...When I was used to work for HP I read many of you didnt like the service but to be honest I miss always thought HP was an OK service sometimes better than others.. any thoughts??

100 replies: All unread, showing first 25:
 
User currently offlineBAxMAN From St. Helena, joined May 2004, 671 posts, RR: 2
Reply 1, posted (8 years 4 months 3 days 23 hours ago) and read 6754 times:

If you work for VS, then you should know better than anyone that 'hype' is not something to be sneered at. Hype is essential to any young company and rarely can a company continually meet the expectations that the hype generates. This is something so true for VS which is an excellent airline, but cannot live up to image it portrays. Look at this for hype: http://www.airliners.net/discussions...eneral_aviation/read.main/2508546/! Why do email when you can do the same thing slightly differently?

There is a much bigger world beyond your own experiences and without doubt people have had far worse and far better experiences than yourself. I've never flown B6 so can't personally comment but they seem to generate repeat custom in a marketplace that is flooded with choice, so it can't be too bad. But don't discount hype. There are so many airlines who could only dream of generating that kind of hype.

[Edited 2005-12-23 05:08:39]


I need to get laid
User currently offlineWDBRR From United States of America, joined Jan 2005, 610 posts, RR: 0
Reply 2, posted (8 years 4 months 3 days 23 hours ago) and read 6742 times:

I have worked for two airlines and notice everything.
I think Jetblue things pretty well, I would fly them over
some of the majors.


User currently offlineBeertrucker From United States of America, joined Dec 2005, 403 posts, RR: 0
Reply 3, posted (8 years 4 months 3 days 23 hours ago) and read 6724 times:

I have only flown B6 once. And that was from MCO to JFK and back. On my flight we left early on the way to JFK. And was clean and nice flight. Coming back we were a little late leaving but that was cause of a lot of stand-bys(and yes I was one also I came back early). But both of my flights were very nice and people were great.

But yes hype is a big thing for a new and small company. I own a small store in Florida. My best advertising is word of mouth. And the hype I get is the best way to get new people in the store. And the also it is cheapest.



Fly HI
User currently offlineCactusTECH From , joined Dec 1969, posts, RR:
Reply 4, posted (8 years 4 months 3 days 23 hours ago) and read 6684 times:

hey BAxMAN put down the beer and relax I only asked for an opinion, I never accused B6 of being a bad airline I just didnt get what evryone talks about I have worked for other LCC's and I know what to expect...Im not saying that the are hype im just ASKING

User currently offlineBeertrucker From United States of America, joined Dec 2005, 403 posts, RR: 0
Reply 5, posted (8 years 4 months 3 days 23 hours ago) and read 6677 times:

Cactus just remember what i said word of mouth is the best advertising buddy. and that is what gets the hype going. all those talks have to start somewhere.


Fly HI
User currently offlineCTHEWORLD From Mayotte, joined Dec 2004, 478 posts, RR: 2
Reply 6, posted (8 years 4 months 3 days 22 hours ago) and read 6645 times:

They have done great job of marketing, brand building and reinforcing a strong identity. Are they extraordinarily different than anyone else? No, not really. But kudos to them for getting most of the dumb American consumers to buy in to the notion that they have "Leather Business Class Seats", most of their consumers have eaten that up like a pig in slop!

User currently offlineCrogalski From United States of America, joined May 2005, 514 posts, RR: 3
Reply 7, posted (8 years 4 months 3 days 22 hours ago) and read 6614 times:

Quoting CTHEWORLD (Reply 6):
They have done great job of marketing, brand building and reinforcing a strong identity. Are they extraordinarily different than anyone else? No, not really. But kudos to them for getting most of the dumb American consumers to buy in to the notion that they have "Leather Business Class Seats", most of their consumers have eaten that up like a pig in slop!

umm actually, do you see AA, CO, DL (not song), US, NW, offer live tv and XM for free? Do you see those airlines offer a huge choice of snacks and drinks, and as many as you want on each flight? Do you see those airlines actually care about their customers? How often do you see an airline give every pax a free roundtrip if something goes wrong with a flight? its called caring, something a majority of airlines lack.. and which is why jetblue is thriving on success.



A319 A320 B717 B727 B737 B747 B757 B767 C152 C172 DC9 E145 E190 MD88 PA28 | B6 CO DL FL NK NW LO TW
User currently offlineJacobin777 From United States of America, joined Sep 2004, 14968 posts, RR: 60
Reply 8, posted (8 years 4 months 3 days 22 hours ago) and read 6568 times:

also, another thing with B6 is that the President/CEO Neelman sometimes helps as an F/A on the flight, and he sometimes helps loading suitcases...now that's a CEO everyone could get along with!


"Up the Irons!"
User currently offlineCTHEWORLD From Mayotte, joined Dec 2004, 478 posts, RR: 2
Reply 9, posted (8 years 4 months 3 days 22 hours ago) and read 6561 times:

Do you see B6 giving their customers the ability to use frequent flyer points for trips around the world, do you see B6 upgrading their most valued customers to business or first class, do see B6 interlining bags to other airlines for international connections, do you see B6 offering flat sleeper seats, personal video choice, hot meals, or full meals for purchase? Do see B6 maintenance operations giving their flight crew CORRECT information on mechanical failures of their aircraft?

Oh...a huge selection of snacks is like saying B6 has "Leather Covered Business Class Seats"

Now don't get me wrong, they have done a great job of establishing and indentity, and penetrating the market, but they aren't all that and a bag of chips, even if they are blue corn tortilla chips!


User currently offlineBeertrucker From United States of America, joined Dec 2005, 403 posts, RR: 0
Reply 10, posted (8 years 4 months 3 days 21 hours ago) and read 6541 times:

Quoting CTHEWORLD (Reply 9):
Do you see B6 giving their customers the ability to use frequent flyer points for trips around the world, do you see B6 upgrading their most valued customers to business or first class, do see B6 interlining bags to other airlines for international connections, do you see B6 offering flat sleeper seats, personal video choice, hot meals, or full meals for purchase? Do see B6 maintenance operations giving their flight crew CORRECT information on mechanical failures of their aircraft?

ummmm they are a low cost airline. 1 class config. You are talking about a major airlines. They are a low cost airline. Big difference. I like flying on B6. I only have once, but I would fly on them again without a 2nd thought. They do a have a thing like a ff program but it is totally different from a reg ff program. Hell I still don't fully understand it.

And one more thing. Thanks SO much for calling us dumb Americans. But it is OK I guess you don't like Americans. I guess some people just have to find someone to dislike.



Fly HI
User currently offlineCTHEWORLD From Mayotte, joined Dec 2004, 478 posts, RR: 2
Reply 11, posted (8 years 4 months 3 days 21 hours ago) and read 6508 times:

Quoting Beertrucker (Reply 10):
Thanks SO much for calling us dumb Americans. But it is OK I guess you don't like Americans.

Yeah, but as a 7th generation American, with relatives who fought in the Revolutionary War, Civil War, Spanish-American War, WWI, WWII, and Vietnam, I can look upon a majority of my fellow countrymen and truly say they are stupid. It is a horrible reputation that we Americans earn every day.

As far as majors versus start ups or LCCs go, same planes, same routes, same pax, you can't compare LCCs with majors only when it is convenient for showing off the failings of the majors.

[Edited 2005-12-23 07:13:26]

User currently offlineBeertrucker From United States of America, joined Dec 2005, 403 posts, RR: 0
Reply 12, posted (8 years 4 months 3 days 21 hours ago) and read 6481 times:

Quoting CTHEWORLD (Reply 11):
As far as majors versus start ups or LCCs go, same planes, same routes, same pax, you can't compare LCCs with majors only when it is convenient for showing off the failings of the majors.

actually I am not doing that. I meant it as I would compare a LCC against another LCC. Not a LCC and a major. That is what I meant by that cause they are really in 2 different categories. I mean they all airlines. Just LCC is a different type of service then the majors.



Fly HI
User currently offlineDreamflight767 From United States of America, joined Dec 2008, 84 posts, RR: 0
Reply 13, posted (8 years 4 months 3 days 20 hours ago) and read 6417 times:
Support Airliners.net - become a First Class Member!

This is the ONLY airline I have seen a Pilot come out of the cockpit, pick up the mic., stand in the middle of the isle, and welcome his passengers followed by the flight summary. This was the ONLY airline that gave me a $50.00 discount on my next flight simply because I was able to name 3 of their airplanes (no blackout dates). This is one of few airlines that offers a selection of good snacks. This is one of few airlines where I can watch TV during my flight. But most important, as a college student and huge aviation buff, this airline has made flying affordable for me. I have been able to hop on a plane for $150.00 round trip, fly across the country, do some plane spotting, and fly home 3 hours later. I haven't been able to do that on ANY other airline.

One final thought, if LCCs and the America's are so "stupid," why are other countries and many "Premier" carries duplicating one of the most successful LCCs which originates in America?


User currently offlineB6sea From United States of America, joined Aug 2005, 340 posts, RR: 0
Reply 14, posted (8 years 4 months 3 days 20 hours ago) and read 6414 times:

NO, it's not... new planes, destinations people want to fly to, IFE, revolutionary... I know!

-Chans


User currently offlineLightsaber From United States of America, joined Jan 2005, 12444 posts, RR: 100
Reply 15, posted (8 years 4 months 3 days 20 hours ago) and read 6402 times:
Support Airliners.net - become a First Class Member!

B6 has one major advantage over the other majors; they treat a non-frequent flier better than most of the others. Many of those non-frequent fliers will become FF's; sort of like how Honda motorcycle riders became Honda car owners. B6 has extremely good customer satisfaction. Partially, as a WSJ article from a while ago put it, they "manage customer expectations well." (I'm being too lazy to find the link.)

Also, as someone flying Y, why would I want to walk past seats of F or J?

As to their poor on time performance; I haven't seen their latest statistics. However, there has been enough discussion on these forums that B6's on time performance is starting to impact customer satisfaction.

Yes, for someone like my sister who is "Platinum" on a major, with F upgrades practically every flight, B6 would make no sense. Welcome to a fragmented market: there are many different niches that will be filled by many different airlines. Each customer placer their own value on different aspects of the experience.

As to hype: B6's PR department is underpaid! Man they seem to do a good job in getting free advertising.

Remember, one of the first things taught in business school is "you are not your company's market." I usually fly HP or AA as they fly the non-stops to my most frequent destinations. But I see a lot of friends heading down to LGB to catch convient flights. Again, airlines operate in a fragmented market.

Lightsaber



I've posted how many times?!?
User currently offlineNonRevKing From , joined Dec 1969, posts, RR:
Reply 16, posted (8 years 4 months 3 days 19 hours ago) and read 6376 times:

Quoting Crogalski (Reply 7):
umm actually, do you see AA, CO, DL (not song), US, NW, offer live tv and XM for free?

Delta will be.

Quoting Crogalski (Reply 7):
Do you see those airlines offer a huge choice of snacks and drinks, and as many as you want on each flight?

Yes.

Quoting Crogalski (Reply 7):
Do you see those airlines actually care about their customers?

Haha right. Jetblue is the only airline that cares. Sure.

Quoting Crogalski (Reply 7):
How often do you see an airline give every pax a free roundtrip if something goes wrong with a flight?

That might just big the biggest crock of $@%& I've heard on here. Jetblue does NOT do that.

Face it, the newness has worn off, and the competition has caught up. Jetblue is just average now.

Quoting PhilSquares (Reply 17):
Excuse my opinion, but what a pompous *****!

He's right. Stupidity is at epidemic proportions in this country. It's sad, we should strive to be better.

B

[Edited 2005-12-23 09:31:27]

User currently offlinePhilSquares From , joined Dec 1969, posts, RR:
Reply 17, posted (8 years 4 months 3 days 19 hours ago) and read 6368 times:

Quoting CTHEWORLD (Reply 11):
Yeah, but as a 7th generation American, with relatives who fought in the Revolutionary War, Civil War, Spanish-American War, WWI, WWII, and Vietnam, I can look upon a majority of my fellow countrymen and truly say they are stupid. It is a horrible reputation that we Americans earn every day.

Excuse my opinion, but what a pompous *****!

Quoting CTHEWORLD (Reply 9):
Do see B6 maintenance operations giving their flight crew CORRECT information on mechanical failures of their aircraft?

I worked for them prior to their startup and for 2 years after that. You are just wrong in the above statement. I'd suggest you get down off your high horse and stop your pontificating! Your opinion isn't really worth anything when you make unsubstantiated statements like that.


User currently offlineJetBluefan1 From United States of America, joined Dec 2003, 2937 posts, RR: 14
Reply 18, posted (8 years 4 months 3 days 16 hours ago) and read 6244 times:

Quoting NonRevKing (Reply 16):
Haha right. Jetblue is the only airline that cares. Sure.

No one said they're the only airline cares. But they are one of the very few. And there are so many ways to prove it.

IMHO, JetBlue does have a lot of hype, and sometimes people are disappointed when they fly on them. However, just remember the service you get on some other airlines. Also remember the fare you paid, or the fare you would have paid had JetBlue not flown the route...

JetBluefan1



Most people on a.net hate JetBlue. Get used to it.
User currently offlineJerseyGuy From United States of America, joined Oct 2005, 1844 posts, RR: 0
Reply 19, posted (8 years 4 months 3 days 15 hours ago) and read 6202 times:
Support Airliners.net - become a First Class Member!

Jetblue offers me

1. Extra Legroom (34" rows 12-24)
2. Free DirecTV and XM (on some flights)
3. Cheap fares (ie $139 RT EWR-MCO)

As a non-elite traveler who cares if the majors offer service to Madrid or Walla Walla, Washington. Oh and I don't believe Jetblue has ever advertised an all "business class seat" fleet. All leather yes, business class no.



Frontier Early Returns Ascent Status| Webmaster of an unoffical TTN page see profile for details
User currently offlineAlitalia744 From United States of America, joined Mar 2000, 4733 posts, RR: 45
Reply 20, posted (8 years 4 months 3 days 13 hours ago) and read 6114 times:

Quoting JerseyGuy (Reply 19):
Jetblue offers me

1. Extra Legroom (34" rows 12-24)

And Delta offers me extra leg-room (most planes save the 757 are configured with a vast amount of seats at 33" with some rows having as much as 36" (on the 738, non-E-Row!)

Quoting JerseyGuy (Reply 19):
2. Free DirecTV and XM (on some flights)

Yes, Delta offers me this too sometimes, and will even more so as planes are reconfigured. Latest notes out of some of the guys at TOC are that 738s are gonna go in for PTVs after the 757s...

Quoting JerseyGuy (Reply 19):
3. Cheap fares (ie $139 RT EWR-MCO)

I just went to LA and back on Delta for $226.50. Not bad for a R/T. JBlue isn't the only airline having special fares.

Now, is B6 a good airline? Yes! They've helped some other airlines become more competitive, and will continue to help push that process along. Is B6 the darling the media portrays them out to be? No. (IMHO). I've flown them a few times and found them to be average. Yes the TV is nice, as is the leather seats, but they're not the only airline in the world to offer this...

Do I prefer to fly Delta? Yeah - most of my posts will show that - why? I may only get a selection of snacks, but I get some of the most dedicated and nicest people in the industry. I may have to pay a little extra, but I get upgraded and automatically placed in the e-row (why? Because I am Medallion).

Quoting JerseyGuy (Reply 19):
As a non-elite traveler who cares if the majors offer service to Madrid or Walla Walla, Washington.

That's your problem not mine. I'm Medallion so I do care where my airline serves. The entire purpose of BL programs in this industry are to provide certain perks other airlines cannot offer. Can B6 or WN get me on a codeshare to Athens? No. Do they even fly there? No.

[Edited 2005-12-23 15:07:43]


Some see lines, others see between the lines.
User currently offlineRichierich From United States of America, joined Nov 2000, 4202 posts, RR: 6
Reply 21, posted (8 years 4 months 3 days 13 hours ago) and read 6056 times:

Quoting JetBluefan1 (Reply 18):
IMHO, JetBlue does have a lot of hype, and sometimes people are disappointed when they fly on them. However, just remember the service you get on some other airlines. Also remember the fare you paid, or the fare you would have paid had JetBlue not flown the route...

I totally agree with that. JetBlue doesn't do anything radically different than other airlines - I know that. After all, there are only so many things that can be expected when you fly from one airport to another... its not a magic carpet ride!

I will say, however, that JetBlue does a lot of the little things right. The same little things that piss me off on other airlines. It is typical that employees of other airlines think JetBlue is all hype and all about the tvs. Ummm, no its not. If they had tvs and lousy service, believe me I wouldn't care about the freaking tv sets.

And it is a low fare, budget-oriented airline. Anybody expecting First Class service (on a $99 fare to Florida) will be highly disappointed. My biggest draw to JetBlue was the simplicity of the whole operation - although I must concede that the scrappy little airline is now a very busy carrier at JFK, pushing the usage of Terminal 6 to its limits. But the basics are still there. The seats are roomy, comfortable (better than average, in my opinion, for coach class) and the on-board service is fair. At least you get snacks and soda - some airlines have gotten very stingy about that lately! Most of all, I like the sensible pricing. The lack of a Saturday night stay is a big draw for me, as is the ability to pick and chose one-way flights without them costing more than a round-trip. Sometimes the legacy major carriers don't make any sense to me in their pricing! Before people jump on this statement and say "they were not the first to do this" or "all carriers do this now", I know they were not first and other carriers have "simplified" their fares too. I just get the feeling that a lot of carriers have lowered fares and less-complicated pricing structures solely because of low-fare competition like JetBlue, probably reverting back to the old way of ripping people off if they could. And I hate being treated like a second-class citizen on some carriers because I don't have a million miles on my Medallion Card.

JetBlue may be heavily hyped - I agree that it is - but they sure do have a way with marketing! The problem with hype is that it is impossible to live up to and no airline is immune to that. But at the end of the day, when it comes to choosing an airline, I always check JetBlue first because I know what I am getting. I know they are out to make money but they actually treat their customers like they want repeat business from them. Sadly, this is not an experience I can say for all carriers I have flown.



None shall pass!!!!
User currently offlinePetazulu From United States of America, joined Jan 2003, 701 posts, RR: 1
Reply 22, posted (8 years 4 months 3 days 12 hours ago) and read 6017 times:

Jetblue rocks. Seriously. They rock.
Other airlines are just now trying to catch up via the bankrupcy courts.
If I am going domestic Y class, I can't think of a better way to get from point A to Point B, except maybe on Song (which DL is getting rid of, doh!).


User currently offlineRichierich From United States of America, joined Nov 2000, 4202 posts, RR: 6
Reply 23, posted (8 years 4 months 3 days 12 hours ago) and read 6016 times:

Quoting Alitalia744 (Reply 20):
That's your problem not mine. I'm Medallion so I do care where my airline serves. The entire purpose of BL programs in this industry are to provide certain perks other airlines cannot offer. Can B6 or WN get me on a codeshare to Athens? No. Do they even fly there? No.

I pretty much hear where you are coming from on all your points except this one.

Why should I care how many cities an airline flies to? If I am going to Florida, why should it make a difference to me whether the airline I am flying on serves Podunk? Clearly not all airlines can serve Podunk but why does it matter to me, unless I live in Podunk (in which case the said airline is probably ripping you a new one with off the chart pricing)? Its funny - I hear from some people who apparently work for legacy airlines that one of their criticisms of an airline like JetBlue or AirTran is that they 'cherry-pick' routes or don't serve enough of the country. What do people expect? Do they expect airlines to go after underperforming routes? And when you don't have 400 planes, of course there are holes in the country that are not served. Clearly if I live in New York and need to get to Chicago, I'm not going to be flying JetBlue. When I am choosing to fly somewhere, I want the freedom to pick an airline, route, time and price of my own accord.

As for the international route structure, this is not much of a perk unless you travel a lot and rack up A LOT of miles. For most people, myself included, this is rarely going to happen. SO a carrier like United codeshares with Lufthansa. Again, how would this be much of a benefit to me when I am trying to get to California from New York? OK, upgrades to First and Business Class can be a decent perk but it is also my understanding that frequent flier miles are getting much harder to use and cash in. Upgrades are becoming less frequent (as the high end seats are reconfigured or ripped out) and free flights, especially international, are extremely difficult to come by. I had a friend that tried to use his FF miles this past summer and it was basically impossible. Forget flying when you want to fly. In the end, he ended up buying his ticket - some perk that ended up being! Again, I want the freedom to pick my flights based on price, time and, yes, airline and equipment too.

Well whatever airline you work for or prefer to fly on, I wish all fellow airliners.net people (including my buds NRK and OttoPyltt) a happy holiday season.



None shall pass!!!!
User currently offlineAlitalia744 From United States of America, joined Mar 2000, 4733 posts, RR: 45
Reply 24, posted (8 years 4 months 3 days 12 hours ago) and read 5971 times:

Quoting Petazulu (Reply 22):
If I am going domestic Y class, I can't think of a better way to get from point A to Point B, except maybe on Song (which DL is getting rid of, doh!).

again, Delta is not getting rid of SONG service, only SONG the brand. Delta is rolling out the SONG Product back into mainline and expanding it to all routes longer than 1750 miles. Not bad if you ask me...

Taken directly from the Delta and song websites:

"Here's what we plan to do next year:

- We'll add 26 First Class seats to Song's current fleet of Boeing 757 aircraft - a big plus for business travelers who have asked for a first-class offering on Song.

- We'll upgrade more than 50 additional Delta aircraft to two-class Song-style service, complete with all-leather seating, more comfortable interiors, and our state-of-the-art digital in-flight entertainment.

- We'll dedicate this exclusive fleet of airplanes to cross-country flying from cities such as New York, Atlanta, Boston, and Cincinnati beginning summer 2006.

- And, we plan to expand the service to even more destinations to ultimately include all flights over 1,750 miles within the next two years. "

For more information please see: Song gives Delta an upgrade



Some see lines, others see between the lines.
25 Goingboeing : First off, I've never flown JetBlue since they don't serve my city. I do think they are a little overhyped from the Wall Street side of things. But y
26 Richierich : Right - SONG is going away. It sounds an awful lot to me like DL is adding leather seats and satellite tv to its fleet (which I admit is no small und
27 Richierich : What I meant to say about Delta (and Song's demise) is that there is no doubt Delta will be in a better position once all of the new features are adde
28 IairAllie : I have flown on Jetblue at least once a month or so since 2001. I've had great flights and average flights. They have delays and problems like everyon
29 Hoya : On my most recent UA flight as we were all boarding, one of the pilots walked up and down the aisle, welcomed everyone aboard, helped people with the
30 Kahala777 : "Hype" Try Virgin Atlantic to India, and Australia. The "hype" associated with those market entrys was near hysterical. In addition the "hype" for Vi
31 Bigdrewfl : WHAT DO YOU EXPECT ON A $59 FARE!!! A FREE ROUND TRIP TICKET TO CHINA? B6 IS ONLY A LLC AND NO THEY CANT UPGRADE YOU TO FIRST CLASS BECAUSE THEY DONT
32 Halls120 : All of the above is why I don't fly Jet Blue OR Southwest. I fly IAD/OAK several times a year. On UA, I get a competitive fare, I get upgraded at lea
33 Goingboeing : I'd submit that you're also costing UA money. Especially if your fare is truly "competitive".
34 Jerseyguy : Where do you see this most DL are 31"-32", some have 31-33" but there are ones that are 30"-32"!!! They have 36" (actually 38" seats) they are called
35 Alitalia744 : Yes on the 757. Every other a/c lies into this category. The range is minimum and maximum. On a vast majority of a/c, you'll notice that there are mo
36 Richierich : My experience is that upgrades are not that easy to come by, unless you have a zillion miles under your belt. I accept that it is a nice incentive bu
37 Post contains images UAL777 : Well well well, I see someone has been drinking a little too much of the company kool-aid.
38 JetBluefan1 : I'm happy that this conversation has stayed on track for the most part and hasn't sparked another "JetBlue v. Song v. AA v. First Class on every airli
39 Devil505x : I never flew B6 but I would like to. HP's service is not that good. I remember back in the day when you got a meal on just about every flight you too
40 Post contains images DavidT : I admit I'm just a Brit and so don't have much say in B6 vs. DL/AA/CO etc., but what I've noticed is this thread is basically people pointing out Jetb
41 Post contains images DCrawley : OK, I must agree with Phil on his original statement.. but I must rant on this for a couple paragraphs.. ::rant on:: I must say, you have shown a fin
42 Jerseyguy : According to Seatguru DL pitch looks like this 737-200 30-32" 737-300 30-32" 737-800 31" 757-200 31" 767-200 30-33" 767-300 30-33" 767-300ER 31-32" 7
43 Beertrucker : I read everything you all say and you all do give good points. But once again I am a Delta flyer. Have been for a long time but I do fly WN or B6 if i
44 Post contains images NonRevKing : No, I'm sorry, but that's a myth. ALL airlines care about their passengers, because ALL airline care about one thing: money! Too many people have unr
45 JetBluefan1 : Certainly a good point. All airlines care for passengers the same amount, yes, but the way in which they show they care is much different. If you hav
46 NonRevKing : All other carriers do that same thing, and have been doing it for a lot longer than Jetblue has been around. I know for a fact that at least two lega
47 Klkla : Your statement is very well written. My only experience with JetBlue was indirect. I was at Oakland airport flying on another airline. Evidently a Je
48 RIXrat : I've never flown JetBlue, but what I hear from the back room, they are really trying to put the fares down with added customer comfort. The airline wa
49 Post contains images EA CO AS : And so far the E-190 experiment has been dreadful. The employees are referring to them as "E-180s" because of their propensity to leave the gate only
50 CX747 : I think that Jetblue is part hype part great service. I would like to see where this carrier is 10 years from now. Right now, their financial statemen
51 JetBluefan1 : The goodwill I was referring to is the business term for loyalty, not niceness. JetBlue gives vouchers in hopes that their customers will create good
52 RAMPRAT980 : Ok B6 is a low cost airline and the live TV and XM is something that a major should have on their planes and they don't. Why ? I am sure many will ar
53 Halls120 : I have had little trouble getting upgrades, but that's probably because I spend a little extra time figuring out which flights will give me the best
54 Kahala777 : Last we all checked Jet Blue was a new airline that is branded as a Low Fare airline. When an airline becomes over a decade old and expands to the si
55 Halls120 : Disagree. When one has the ability to fly either B6 or a legacy, what B6 can't offer that the legacies can is very relevant. If all you care about is
56 B707Stu : . You have it exactly right. I've flown everyone and frankly Jet Blue was great compared to the majors. Clean cabins, fun TV, great attitude from cre
57 Kahala777 : Yes... Like Southwest Airlines and Jet Blue offering free snacks in markets that American Airlines charges for them. Like when Southwest Airlines and
58 Halls120 : I live in northern Virginia, and fly to the west coast frequently. I can choose driving to BWI and flying WN with no nonstops. Thanks, but no thanks.
59 Notbluejet : what a bunch of babies. Jetblue has a good image overall. Can they uphold this image each and every time... probably not. This goes for every airline.
60 Alitalia744 : Fly on one, or ask any DL employee on this forum, they'll tell you it ranges from 33-36" in the back of the 738...As part of seat removal on the a/c
61 Kahala777 : Ah, but B6 is not a bankrupt.. Now is it? KAHALA777
62 EA CO AS : Which means they're just as good as anyone else at conning you into thinking you got over on 'em. Let me just put it this way - airlines laugh at peo
63 CTHEWORLD : I can't even begin to understand what your incoherent ramblings mean with this response. No, but then again the landing gear issue with the A320 was
64 CTHEWORLD : And you point is what? What does BK have to do with B6 being hype? NOTHING. Once again Kahala, you prove yourself out!
65 Post contains images Kahala777 : As was the engine issue that happened at O'Hare in 1979. You have evaded the original response and yet again danced around the facts that while Jet B
66 JpetekYXMD80 : That was an air show...
67 Post contains images Kahala777 : In full Air France colors... KAHALA777
68 Post contains images NonRevKing : Ok, so when Jetblue gives vouchers, it's in the name of "goodwill". What does it mean when any other airline uses vouchers? Are they "mean" vouchers?
69 Post contains images EA CO AS : And that's the God's honest truth as well. This is also, IMHO, one of the main reasons that WN and B6 have such low complaint rates - people aren't a
70 Post contains images Halls120 : No, it isn't. But I'm not an investor in B6 or any other airline, for that matter. I'm a customer and passenger of UA, AA, and DL, and as long as the
71 CTHEWORLD : The pilot did a great job, but that doesn't change the fact that maintenance was telling him the whole time that it was just a sensor fault, and that
72 CTHEWORLD : Without Morris Air there'd be no jetBlue Hey you two, get a room already! I have seen the show Airline, wouldn't they need to be able to write a lett
73 JetBluefan1 : Once again, JetBlue is less strict than other airlines about handing out vouchers. You yourself said: Ever heard of spare aircraft? And even if there
74 Flightopsguy : Just a few comments: JBU operates a decent airline with the advantage of a few well thought out plans: The PTV's are great, but look for other carrier
75 FiveMileFinal : My expectations for any flight are as follows: - the plane will take off and not crash; - the plane (or its contents) will not develop problems in fl
76 FA4B6 : ... please no landing gear comments. FiveMileFinal, thank you for saying what I was thinking! Welcome to my RU List!
77 Farmenta : JetBlue is at the moment the best LCC domestic airliner. Period. -F
78 Post contains images NonRevKing : Uh huh. I could give vouchers out like toilet paper where I presently work too, again, you can only use them on that airline. Congrats, you get to sa
79 Post contains images JerseyGuy : You can blame Fox News and CNN for that. Oh the pilot saved hundreds of dollars by switching to Geico, lets break in to our programming and spend 2 h
80 B6sea : That statement is relative, SW has best ground service, turn around times, on time performance etc. ... but in the air B6 is king of the LCCs, no que
81 Post contains images NonRevKing : Now how can you say that, but go on to say this ------> To support statements like this -----> Those two comments are absolutes. What if I happen to
82 B6sea : Because in inflight service, IFE, food, seats, B6 beats SW, I was referencing two very different aspects of a flight as a whole, thats how. merry chr
83 Notbluejet : all I have to say to those who cant give honest comments to this topic.... your all a bunch of HATERS!
84 Post contains images NonRevKing : Song has all of those, so I prefer Song, therefore I question your statement that Jetblue is the best in flight, "no question". What if I'd rather li
85 Post contains links and images Kahala777 : Song has so much, Delta, is retreating it back to mainline.. Song has so much that they have reduced frequency where Jet Blue has added... Yeah, Song
86 NonRevKing : You know KAHALA777, your post is so off topic and full of nonsense I don't even know where to begin, but it's certainly not worth wasting my Christmas
87 Kahala777 : NonRevKing, the points you raised were returned with proof of the opposite. It was not an attack on you or anything of that sort. It was re-affirming
88 JetBluefan1 : DL never notified me. Where'd you get that from? I had called DL the same day I was making hotel reservations just to make sure that they didn't scre
89 NonRevKing : False. Delta would have notified you in plenty of time provided you had an accurate phone number in your reservation. You can also check your reserva
90 Post contains images Dazed767 : B6 isn't all hype, it's a great product. But that's just an opinion, just like most of this thread. Your starting to sound like that recording when I'
91 TxAgKuwait : JetBlue managed to survive its infancy and childhood. Now the bigger question is surviving adolescence. That's not as easy as it sounds. JetBlue is an
92 Jerseyguy : I think if WN's hub was in JFK their ontime percentage wouldn't be as good. And I personally have a hard time dealing with the concept of free for al
93 Icebird757 : I know there have been a few mechanical issues but from what I have been told by BOS and JFK people is that the 190 is a cash cow and they are lookin
94 TxAgKuwait : >>I think if WN's hub was in JFK their ontime percentage wouldn't be as good
95 Post contains images JerseyGuy : Everyone give Tx a round of applause that was a well thought out and very inciteful post. Now I'm going to stop flying Jetblue and fly Southwest, and
96 Post contains images NonRevKing : Well, if there weren't any other airlines in JFK, Jetblue wouldn't have on time issues either. No one forced Jetblue to have their hub there. They ma
97 Post contains images NonRevKing : Ok, I've removed you from my pass list. Since you love Jetblue so much, you can fly them to Europe. Oh wait, that's right.... B
98 Mir : Coming into this thread pretty late, but oh well: JetBlue is not all hype IMHO, and here's why: 1) TVs. No, TVs are not the be all and end all of air
99 Post contains images Lightsaber : Hey, if I'm going to fly them again anyway. I know UA keeps a lot of people happy by handing out drink tickets... Its not always service but perceive
100 Notbluejet : This is a ridiculous argument. Half of these posts have completely lost sight of what is being discussed. No one here is saying Jetblue is perfect or
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