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TXL: Police Covinces BA Pilot To Deboard Passengers  
User currently offlinePelican From Germany, joined Apr 2004, 2531 posts, RR: 8
Posted (8 years 6 months 1 week 6 days 12 hours ago) and read 8408 times:

Because of bad wheather in Berlin a BA aircraft had to wait more than 7 hours for departure. Police officers, who were called by passengers, had to convince the captain to allow deboarding of passengers. The article also speaks of an arguement between passengers and crew, because of the long waiting time in the plane. Why the aircraft didn't return to the gate is unclear.

http://www.spiegel.de/panorama/0,1518,392786,00.html (in German)

That's one strange story. But I can understand the passengers. I wouldn't want to spend more than 5 hours waiting for departure in an A320. Why didn't the captain return to the terminal?

pelican


edit: the aircraft was an A320-200



[Edited 2005-12-30 13:42:34]

73 replies: All unread, showing first 25:
 
User currently offlineANCFlyer From , joined Dec 1969, posts, RR:
Reply 1, posted (8 years 6 months 1 week 6 days 12 hours ago) and read 8355 times:

So, let me see if I get this right . . .

The aircraft had pushed, and was then sitting on the ground, for seven hours, with the pax onboard??

And the pilot didn't have to good sense, nor did the airline, to return to the gate???

Hmmm, you'd think BA would take lessons from the NW debacle of several winters ago.

Reasonable delay, fine - 7 hours is well past reasonable.

BA needs to be smacked for this . . .


User currently offlinePelican From Germany, joined Apr 2004, 2531 posts, RR: 8
Reply 2, posted (8 years 6 months 1 week 6 days 12 hours ago) and read 8327 times:

Yep ANCFlyer, this is the story. Well, the passengers called the ermergency hotline already after 5 hours of waiting. The aircraft was waiting fo deicing on the apron. The captain refused the passengers desire to deboard.
I have to say the wheather in Berlin was really bad (at least for airport operations) yesterday. Tons of snow, last time Berlin had so much snow was in 1987.

pelican


User currently offlineANCFlyer From , joined Dec 1969, posts, RR:
Reply 3, posted (8 years 6 months 1 week 6 days 11 hours ago) and read 8303 times:

Quoting Pelican (Reply 2):
I have to say the wheather in Berlin was really bad (at least for airport operations) yesterday. Tons of snow, last time Berlin had so much snow was in 1987.

I guess it begs the quesiton why were the pax even loaded in the first place. Ridiculous . . . apparently, they had quite the time at CPH also!

Passengers "trapped" For Ten Hours Onboard Plane (by KaiGywer Dec 30 2005 in Civil Aviation)


User currently offlinePelican From Germany, joined Apr 2004, 2531 posts, RR: 8
Reply 4, posted (8 years 6 months 1 week 6 days 11 hours ago) and read 8282 times:

Indeed, the same storm. I already start to fear my return from THF to CPH at Tuesday, because of new snow next week. The difference in both stories is, the aircraft at TXL was able to return to the gate, but the captain refused to do so. At least until police arrived.

pelican


User currently offlineIAirAllie From , joined Dec 1969, posts, RR:
Reply 5, posted (8 years 6 months 1 week 6 days 9 hours ago) and read 8013 times:

When you return to the gate you loose your place in the deicing line and have to start allover again. It is also possible that by returning to the gate the crew timed out legalitywise. This means that that flight would be cancelled unless BA was somehow able to get a replacement crew. Bad weather sucks. I had 2 hour one leg flight turn into a 12 hour day.

User currently offlineCO7e7 From United States of America, joined Dec 2004, 2848 posts, RR: 2
Reply 6, posted (8 years 6 months 1 week 6 days 2 hours ago) and read 7769 times:

Quoting Pelican (Thread starter):
I wouldn't want to spend more than 5 hours waiting for departure in an A320

I wouldn't want to spend more than 1 hour waiting for departure in ANY aircraft!! (unless i'm in First Class) lol..

Quoting Pelican (Reply 2):
the passengers called the ermergency hotline already after 5 hours of waiting.

If the dely was 7 hours, and they have already waited 5, then they should've sucked it up and waited 2 more!

Quoting IAirAllie (Reply 5):
When you return to the gate you loose your place in the deicing line and have to start allover again. It is also possible that by returning to the gate the crew timed out legalitywise. This means that that flight would be cancelled unless BA was somehow able to get a replacement crew

This is not an excuse to keep the passengers inside an A320 for 7 hours waiting to depart.

Peace Out


User currently offlineMoparman From United States of America, joined Dec 2005, 411 posts, RR: 2
Reply 7, posted (8 years 6 months 1 week 6 days ago) and read 7673 times:

This is outrageous if it is in fact true. The longest I have ever waited was 1.5 hours in Zurich in early 2001 when my wife and I were traveling on to London while they were repairing one of the runways. We had a late flight, and they were using a single runway. Seven hours is dangerous, and this captain should have to answer some very serious questions from his superiors. He should consider himself fortunate he wasn't fired. How difficult would it have been to have deplaned the passengers when the length of the wait was known in advance?


"Harming a patient is unethical, but I can inflict as much pain as I like" Dr. Phlox
User currently offlineAirfoilsguy From , joined Dec 1969, posts, RR:
Reply 8, posted (8 years 6 months 1 week 5 days 23 hours ago) and read 7549 times:

I think if a passenger wants to leave a plane that is just sitting on the runway he should be allowed to do so. To not allow it is kidnapping in my book.

User currently offlinePelican From Germany, joined Apr 2004, 2531 posts, RR: 8
Reply 9, posted (8 years 6 months 1 week 5 days 22 hours ago) and read 7434 times:

Quoting Moparman (Reply 7):
This is outrageous if it is in fact true.

The plane did really not leave earlier than 1:30 p.m. , although it was scheduled to leave at 7:35 a.m. - that's what I could read from the airport website.

Quoting CO7e7 (Reply 6):

If the dely was 7 hours, and they have already waited 5, then they should've sucked it up and waited 2 more!

But how should they have known the aircraft will start in two hours, after five hours of waiting?

Quoting Airfoilsguy (Reply 8):
To not allow it is kidnapping in my book.

A friend of mine told me the airline (BA) wants to sue some passengers for using their mobile phone onboard. And these passengers want to sue BA now for keeping them onboard against their will - I'm not sure whether this comes close to kidnapping.

pelican


User currently offlineBG777300ER From Bulgaria, joined Mar 2005, 254 posts, RR: 1
Reply 10, posted (8 years 6 months 1 week 5 days 22 hours ago) and read 7425 times:

This is pretty unbelievable. I don't know about you guys, but being the "movie person" I am, as long as I have IFE in front of me (no matter what class) with good movies and the lights are dimmed I could stay in the aircraft for as long as I have to....well, until I get hungry.  Smile


Koi mi sra v gashtite?
User currently offlineORDflier From United States of America, joined Jan 2005, 174 posts, RR: 0
Reply 11, posted (8 years 6 months 1 week 5 days 22 hours ago) and read 7403 times:

Well... in the US, the airlines I think have gotten to the point that they just cancel the flight and let the passengers fend for themselves and try to find alternative flights. Weather delays / cancellations give customers in the US zero rights - the airline will just simply strand them in the airport for hours until they can get them out. Unless that is that the customer can find a hotel (at their expense).

The sad thing is is that I am sure that there are some customers who were onboard the BA flight and were upset that the plane didn't take off because the "weather didn't look all that bad".

I seriously doubt that BA left the gate with the anticipation of a 7 hour delay. They probably were being told by the ground provider that does the de-icing that it would be a "matter of time" and that "time" kept creeping on and on.

So, question is - what if any compensation should be offered?



ORDflier
User currently offlineMoparman From United States of America, joined Dec 2005, 411 posts, RR: 2
Reply 12, posted (8 years 6 months 1 week 5 days 22 hours ago) and read 7331 times:

ORDflier,

It would be unsafe to second guess the Captain, but lets just be reasonable. After an 30-45min, with the weather not clearing - I am absolutely certain that he (or she) recieved notification of the weather situation. Isn't a preflight weather check necessary?

I am also absolutely certain that the BA crew did not anticipate a 7 hour delay. I feel, not meaning to second guess anyone, that after 1.5-2 hours and no change or anticipated change in the situation or weather, the aircraft should have returned to the terminal, or the passengers should have been deplaned to wait in the terminal via buses and reboarded at the appropriate time.

I agree with BG777300ER on the movie thing. Seven hours is roughly 3.5 full length features. After the first movie, there should have been a move by the crew to have the passengers deplane. I don't know if I would go as far as sueing BA over this, as I doubt it could be considered kidnapping; but I would definately write BA management a nasty letter, and I would never again spend my money with BA depending on BA's response. I used to travel on NW very often in the past, but after a string of negative experiances which NW could have perhaps not prevented, but could have lessened the effect of, I travel with them only when absolutely necessary



"Harming a patient is unethical, but I can inflict as much pain as I like" Dr. Phlox
User currently offlineMidnightMike From United States of America, joined Mar 2003, 2892 posts, RR: 14
Reply 13, posted (8 years 6 months 1 week 5 days 21 hours ago) and read 7256 times:

Quoting Pelican (Thread starter):
Because of bad wheather in Berlin a BA aircraft had to wait more than 7 hours for departure. Police officers, who were called by passengers, had to convince the captain to allow deboarding of passengers. The article also speaks of an arguement between passengers and crew, because of the long waiting time in the plane. Why the aircraft didn't return to the gate is unclear.

WOW! That is nonsense, the sad part is that if you argue with the Flight Deck Crew, that is a Federal Offense! 7 Hourse & the Police had to be called, my goodness!  Sad



NO URLS in signature
User currently offlineANCFlyer From , joined Dec 1969, posts, RR:
Reply 14, posted (8 years 6 months 1 week 5 days 21 hours ago) and read 7246 times:

Quoting IAirAllie (Reply 5):
When you return to the gate you loose your place in the deicing line and have to start allover again. It is also possible that by returning to the gate the crew timed out legalitywise.

Screw the deicing line . . . seven hours is assinine.

Appears the crew ran out of legal time regardless doesn't it.

Just how many planes might have been lined up for that deicing job that the wait was seven hours . . . .

No excuse for this. BA screwed the pooch here. Quite simply.


User currently offlineWdleiser From United States of America, joined Apr 2004, 961 posts, RR: 4
Reply 15, posted (8 years 6 months 1 week 5 days 21 hours ago) and read 7232 times:

I have been on a CO flight where it was delayed 4 hours on the ground during July at EWR trying to get to IAH when there was a heatwave. Talk about brutal..... the ac wasnt working because the pilot turned the engines off and only the APU was running.... well the ac may have been working but not very well and it got hot real fast.


The problem with the BA flight was... if they did go back to the gate and the airport cleared up then theres many many more hours until they are able to take off if say weather screws up again. I am not sure if BA had food on board but if they did it should have been served.


User currently offlineContnlEliteCMH From United States of America, joined Mar 2005, 1455 posts, RR: 44
Reply 16, posted (8 years 6 months 1 week 5 days 20 hours ago) and read 7164 times:

Quoting Pelican (Reply 9):
A friend of mine told me the airline (BA) wants to sue some passengers for using their mobile phone onboard.

In the U.S., you are usually free to use your mobile phone if the aircraft is sitting with its engines off. At least, that's how they do it on Continental when I've had to sit and wait.

Quoting Moparman (Reply 12):
It would be unsafe to second guess the Captain,

I don't get it. Why is it unsafe to second guess the captain? Who's safety is put in jeopardy by saying, "I've been on this airplane for six hours, now let me deplane?"

Quoting ANCFlyer (Reply 14):
Appears the crew ran out of legal time regardless doesn't it.

Yeah, but if they're paid by the block hour, didn't they get paid for the whole seven hours? Screw the passengers! The pilots got paid!  stirthepot 

Quoting Wdleiser (Reply 15):
I have been on a CO flight where it was delayed 4 hours on the ground during July at EWR trying to get to IAH when there was a heatwave.

I had a similar experience on CO at CLE bound for ATL. We pushed back on a full ERJ-145 and ended up in the penalty box. 3.5 hours we sat there. Nearly 90 degrees that day. I must say the ERJ's A/C worked quite well on APU power.

Funny thing is that we took off, and about half way to ATL I saw thunderheads well above our 36,000 foot altitude. We kept turning, and turning -- and wound up in Greenville-Spartanburg for a fuel stop. I was seated across the aisle from two unaccompanied children. The little girl and I talked, laughed, wrote a story, and generally had a good time. The flight attendant handed out free drinks after the first two hours on the ground. Everybody seemed okay.



Christianity. Islam. Hinduism. Anthropogenic Global Warming. All are matters of faith!
User currently offlineMoparman From United States of America, joined Dec 2005, 411 posts, RR: 2
Reply 17, posted (8 years 6 months 1 week 5 days 20 hours ago) and read 7127 times:

" don't get it. Why is it unsafe to second guess the captain?"

It's unsafe normally to second guess the captain because normally he knows what is going on and is making the correct decisions on aircraft handling and saftey. Airline captains tend to have excellent judgement. There have been, recently, several captains (and FO) who did not exercise this excellent judgement. I think the BA captain is guilty of that. What I don't understand is why the FO didn't speak up.



"Harming a patient is unethical, but I can inflict as much pain as I like" Dr. Phlox
User currently offlineSonOfACaptain From United States of America, joined May 2004, 1747 posts, RR: 6
Reply 18, posted (8 years 6 months 1 week 5 days 20 hours ago) and read 7103 times:

Quoting Airfoilsguy (Reply 8):
I think if a passenger wants to leave a plane that is just sitting on the runway he should be allowed to do so. To not allow it is kidnapping in my book.

And that is why you are not running in airline. Employees run the company, not passengers. While the employees should make decisions that are reasonable to passengers, the passenger should never have the final say in a matter. Have you ever watched "Airline"?

-SOAC



Non Illegitimi Carborundum
User currently offlineDLKAPA From , joined Dec 1969, posts, RR:
Reply 19, posted (8 years 6 months 1 week 5 days 20 hours ago) and read 7084 times:

Quoting Moparman (Reply 12):
It would be unsafe to second guess the Captain

Tell that to British Midlands 92

http://www.airdisaster.com/cgi-bin/v...ME&airline=British+Midland+Airways


User currently offlineMoparman From United States of America, joined Dec 2005, 411 posts, RR: 2
Reply 20, posted (8 years 6 months 1 week 5 days 20 hours ago) and read 7074 times:

SOAC:

I think the series "Airline" is a terrible show. Why would any airline show constantly negative things about itself? Because of what I have seen on that show, I refuse to book with Southwest. I will gladly pay extra so I don't have to fly them. I would imagine that you would agree that seven hours is unreasonable. Would you agree that even 3 hours are unreasonable. I certainly would, especially when the situation could have been solved most easily by the BA captain.

Being the "Son Of A Captain", perhaps you should ask your father (or mother) how he would handle the situation. I am certain that the anwser would not include letting the passengers sit on a, I gather, sold-out aircraft for seven solid hours before takeoff, and then continuing for another hour and a half to the UK. That 8.5 hour time frame isn't reasonable.



"Harming a patient is unethical, but I can inflict as much pain as I like" Dr. Phlox
User currently offlineSonOfACaptain From United States of America, joined May 2004, 1747 posts, RR: 6
Reply 21, posted (8 years 6 months 1 week 5 days 19 hours ago) and read 7058 times:

Quoting Moparman (Reply 20):
Would you agree that even 3 hours are unreasonable.



Quoting Moparman (Reply 20):
Being the "Son Of A Captain", perhaps you should ask your father (or mother) how he would handle the situation. I am certain that the anwser would not include letting the passengers sit on a, I gather, sold-out aircraft for seven solid hours before takeoff, and then continuing for another hour and a half to the UK. That 8.5 hour time frame isn't reasonable.

Heeeellll no, and my dad would agree too. I agree with everybody that the Captain made a wrong decision. You have to remember that pilots are human too, and so naturally, a few of them lack common sense.

I was just responding to the statement of letting the passengers decide what to do.

-SOAC



Non Illegitimi Carborundum
User currently offlineMoparman From United States of America, joined Dec 2005, 411 posts, RR: 2
Reply 22, posted (8 years 6 months 1 week 5 days 19 hours ago) and read 7035 times:

SOAC:

Exactly. I fully agree with you about having the passengers run the airline. You just can't get on and off when you please. This goes without saying. I'm not an airline pilot, but as a physician my judgement has to be just as good as that of a captain. Unfortunately, an airline captain cannot tell the passengers:



--- It would be unethical to harm a patient, but I can inflict as much pain as I wish ---

Dr. Phlox (Star Trek: Enterprise)




The BA captain failed in his judgement for one reason or another - but I would certainly not go as far as he lacked common sense. The FO should have spoken up. I would imagine that the flight crew works as a team and it would have been horribly uncomfortable for them.

BA is a superb airline, and something like this should not have happened regardless of circumstance, and even less in the light that it could have been easily prevented. BA is doing itself a disservice and giving itself a gigantic black-eye by threatening to sue the passengers that called the police. After all that time, I would have called the police too. I think BA should provide each and every passenger on that aircraft with a very generous compensation. What would it cost them, to fly them in busiess class, to a Florida, Mexico, Kenya... nothing as they would be just like any other non-revenue passenger; it would give them a huge positive PR image and I would imagine many of the passengers would chose to fly with BA again.



"Harming a patient is unethical, but I can inflict as much pain as I like" Dr. Phlox
User currently offlineSonOfACaptain From United States of America, joined May 2004, 1747 posts, RR: 6
Reply 23, posted (8 years 6 months 1 week 5 days 19 hours ago) and read 7017 times:

Quoting Moparman (Reply 22):
but I would certainly not go as far as he lacked common sense.

I would.  wink 

-SOAC



Non Illegitimi Carborundum
User currently offlineCTHEWORLD From Mayotte, joined Dec 2004, 478 posts, RR: 2
Reply 24, posted (8 years 6 months 1 week 5 days 18 hours ago) and read 6853 times:

Quoting ContnlEliteCMH (Reply 16):
In the U.S., you are usually free to use your mobile phone if the aircraft is sitting with its engines off. At least, that's how they do it on Continental when I've had to sit and wait.

You can use it as long as you aren't on an active runway

Also, is BA's behavior-flying to LHR from LAX on 3 engines, holding pax for 7 hours etc... reaction to and the result of stupid EU laws that penalize airlines severly for delays, diversions and cancellations? Maybe Brussels should re-think their authoritarian, overly regulation oriented approach to things.


25 ORDflier : I think we are all jumping a bit here... We are not privy to the information that was given to the crew regarding the situation at TXL. Specifically,
26 ChiGB1973 : So, you go back to the gate, then deplane, then the clearance for flying. It is Newton's Law or a Chinese proverb or something. You lost your place in
27 Moparman : ORDflier: It's not that they may not have been able to be rerouted, but that these poor passengers were forced to sit on the plane for 7 hours before
28 Grbld : GUYS!!!!! It's easy to sit here and base your judgements on wrongly interpreted information. First of all, the people did not have to initially sit in
29 Justplanecrazy : i would expect the passengers to be able to sue BA for false imprisonment.7 hours in unreasonable you have to draw the line somewhere .it is inevitabl
30 Toulouse : Oh I can understand the reasons as well, but it's bloody awful treatment of his/her paying customers. Had I been onboard, I would have stangled the p
31 ZSOFN : We probably need to consider the actions of TXL airport management and the de-iceing team. It would seem that there were communication problems; why w
32 Drinkstrolley : False imprisonment it's the one you're after! Personally, I'd just start getting violent and aggressive - they'd soon have you off. Or throw a fit, o
33 Grbld : Toulouse, I can certainly understand that you feel confined. Eight (8!) passengers eventually decided they didn't want to fly to the UK anymore on th
34 Pelican : Unfortunately the aircraft wasn't equipped with IFE. I flown TXL-LHR many times with BA and the only IFE was the map which shows the position of the
35 FRAspotter : This past summer I was on a UA Express Embraer 170 going from IAD to IAH and we were on the plane on the ground for 1.5 hours and weather wasn't even
36 Toulouse : Grbld, don't get me wrong, I understand the crews predicament, I know the last thing you want is to let your pax off, and as in your example, get cle
37 Moparman : Toulouse my friend, You make perfect sense and I fully agree with you: "For certain conditions, which you as pilots obviously aren't experts in, all t
38 Wdleiser : The BA pilots had no idea there was to be a 7 hour delay when they pushed back. I am sure they were being told that it will only be a little while lo
39 Moparman : I'm all for being reasonable Wdleiser, and I am certain that the BA flight crew had good intentions. The bottom line is: 7 hours. That is outrageous a
40 AerospaceFan : Wow! Reading the story and reactions in this thread changes my opinion about British Airways a little bit. I still think it's a blue-chip airline, but
41 Ikramerica : Most long delays on the tarmac (3+ hours) are thunderstorm related, not snow related. In thunderstorms, if the ground crew is not allowed to be outsid
42 Post contains links Pelican : Indeed 6 passengers filed a lawsuit. Six British Airways Passengers File ‘false Impriso (by Beyauty Dec 31 2005 in Civil Aviation) pelican
43 VHXLR8 : Well said buddy!! I'm so bloody sick of people using supposed 'medical conditions' as an excuse for totally unacceptable behaviour. Grbld, welcome to
44 Moparman : VHXLR8: You too missed the point completely. Keeping passengers on a plane for 7 hours while it's sitting on the runway is unreasonable. How would you
45 VHXLR8 : Moparman, I was not making reference to the fact that pax were on the aircraft for 7 hours. I only referring to the ridiculous situations in which som
46 Post contains images Moparman : VHXLR8, In that case, I misunderstood what you said and I appologize. I have seen lots of lame medical excuses while traveling. What makes it worse, i
47 Pelican : And nothing of this kind happened in this case... pelican
48 GBan : But after 4 hours they knew that the delay would be more than 4 hours for a flight of less than 2 hours. While for some passengers it does not make m
49 Post contains links Pelican : The Berlin airport operator (BFG) couldn't explain the delay according to the German newspaper 'Berliner Morgenpost'. The BFG spokesman said the avera
50 GBan : If this is true I would fire the captain who was not willing to let some people get off the plane.
51 Moparman : Gban: "If this is true I would fire the captain who was not willing to let some people get off the plane." Amen! I spoke of the same thing, and was at
52 VHXLR8 : Moparman, No need to apoligise my friend. Glad that you understand where I (and countless other F/As) am coming from. Cheers
53 Moparman : VHXLR8: I have the utmost respect for the FAs. I think many people think it's an easy job; no job is ever easy dealing with the public. I have seen so
54 Post contains links and images Vfw614 : The culprits... http://bz.berlin1.de/aktuell/berlin/051231/tegel.0511AB6J/2_normal.jpg And a picture from the scene: http://www.berlin-spotter.de/ba32
55 Mandala499 : Passengers said the reason they were given by the crew was that the aircraft was too heavy to depart. Dem wheels are spinnin in the snow and we can't
56 Brokenrecord : I have experiences like this (though not normally 7 hours) flying through PHL all the time. Nothing new, and nothing to get anyone's panties in a bunc
57 Post contains images Grbld : True, very draconian. Not too long ago, we had a beautiful young girl on board who got her wish granted by the Make a Wish Foundation (good stuff!) a
58 Post contains images GBan : Do we need to have a "right" for every wish to be accepted? Are you sure you're not German? I think it makes life much more enjoyable to sometimes us
59 Jgold47 : I have had a similar experiance in NYC. Snow gets up just as we get on the plane, we taxi out. We De-Ice and the get grounded, so we wait, pilot tells
60 Toulouse : Glad you understand me. Hey VHXLR8... calm down. Who is using "mdeical conditions" as an excuse for totally unacceptable behaviour... I certainly did
61 ContnlEliteCMH : I don't think you've answered my question, which was why it's unsafe to second guess a captain. You haven't made the connection between questioning a
62 Grbld : I know people here are really quick to jump to conclusions, and I know pilots are as well. But you really have to resist that urge (especially as a pi
63 Mandala499 : Accepting the wish of the 8 passengers without police interaction would not have hurt anyone. Except when while offloading the 8 pax, there's a weathe
64 LO231 : I understand how one can get angry for sitting on the ground for so long. I had a similar experience, flew BRU-WAW with LO on a E70. Because of the fo
65 Mika : I ended up in a 2 hour wait on the tarmac in Almaty, the de-icing workers ran out of de-icing fluid and hence we had to wait for more to be delivered
66 Post contains images Skidmarks : Grbld, thank heaven SOMEONE in this forum has some sense. Very well said and maybe some of the hotheads here could take some lessons from you in sensi
67 Pelican : So does anyone know what caused the delay? If it wasn't the weather what was it then? pelican
68 Post contains links GBan : As I said before. For some people a 1.5 hour flight may be useless when delayed for more than 4 hours. For others 4,5,6 or seven hours may be no prob
69 Mandala499 : GBan, I know what you mean, in this case we can all say that the pilot was wrong... BUT, WHAT IF, during the offloading, the last break in the weather
70 Grbld : GBan, thanks for posting the additional info. So in my view, the captain was already generous enough to let people deplane. This already cost several
71 Post contains images GBan : That's fine for you. And it's fine for me to keep flying LH hoping for the same customer friendly service I have had in similar circumstances in the
72 FLFlyGuy : I feel sorry for the passengers on this flight, and I feel sorry for the crew. However, having read this thread, I didn't see the one thing that might
73 Post contains images Grbld : I'll see you next time in TXL then! Of course not! The point I'm trying to bring across is merely to show that it's really easy to make judgment base
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