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Plane Diverts Due To Pax Behaviour. Are They Sued?  
User currently offlineArt From United Kingdom, joined Feb 2005, 3379 posts, RR: 0
Posted (8 years 6 months 3 days 7 hours ago) and read 2893 times:

One hears many reports of diversions due to unacceptable passenger behaviour. Do airlines actually try to recover their costs from these passengers? Or do airlines take the more fatalistic attitude that occasional diversions of this nature are inevitable, resigning themselves to paying the costs?

2 replies: All unread, jump to last
 
User currently offlineDc10s4ever From , joined Dec 1969, posts, RR:
Reply 1, posted (8 years 6 months 3 days 5 hours ago) and read 2850 times:

Depends on the carrier. Some go after it some dont. Depends on the overall situation. At times AA has gone after the passenger to recoup costs, some times they have not.

User currently offlineJoost From Netherlands, joined Apr 2005, 3161 posts, RR: 4
Reply 2, posted (8 years 6 months 3 days 5 hours ago) and read 2840 times:

In the Netherlands there recently was the first court case on this (Transavia case), and the court agreed that Transavia could claim the diversion cost (extra fuel, landing fees, extra crew costs) on the person that has caused it. Now this has been said by a judge for the first time, at least in the Netherlands you can assume that every carrier from now will do the same thing.

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