Sponsor Message:
Civil Aviation Forum
My Starred Topics | Profile | New Topic | Forum Index | Help | Search 
Who Upgrades Non-Revs Overseas?  
User currently offlineWaleckdaddy From United States of America, joined Feb 2006, 39 posts, RR: 0
Posted (8 years 8 months 2 weeks 5 days 19 hours ago) and read 3455 times:

I was wondering which airlines typically upgrade interline non-revs traveling on a Zed or ID90 fare to business or first class overseas?

I travel Non-Rev a ton domestically in the United States and am usually not interested in First/Business class upgrades, but the story changes when traveling overseas (As the quality improves dramatically on most airlines). I recently flew AA to London and back on two extremely empty 777 flights and could not manage to charm my way into a J or F class seat (And YES, I was very polite, well-dressed, and non-bothersome to the agents when asking if there was room). I have been upgraded almost every time there was room when flying AA domestically, but I guess it is not their policy to upgrade on "Premium" flights. I have had very similar experiences with Northwest domestically, but their agents all tell me that they never bump-up internationally. What a bummer. Ever since I was a little kid I have wanted to fly in those amazing (Now lie-flat or close to it) F and J seats. Does anyone know of an airline (Or even a particular route on a certain carrier) that generally is in a good mood about putting interline non-revs in First or Business class on long haul flights with room?

25 replies: All unread, showing first 25:
 
User currently offlineAA B777-200 From Netherlands, joined Mar 2001, 505 posts, RR: 5
Reply 1, posted (8 years 8 months 2 weeks 5 days 18 hours ago) and read 3431 times:

Mikey,

One tip : NEVER ask! Any lead or senior can see on a manifest when there's Non-Revs on their flight.
There's no clear guideline, I guess you just have to be lucky. From my own experience it's a combination of the ground staff's efforts as well as the lead to be willing to "cooperate".
I've been quite lucky with KLM, Northwest and even Air Canada!

What is US Airways' policy? I always thought that when you travelled your own company, you'd have a Business-firts-Coach-second priority???


User currently offlineWaleckdaddy From United States of America, joined Feb 2006, 39 posts, RR: 0
Reply 2, posted (8 years 8 months 2 weeks 5 days 18 hours ago) and read 3407 times:

Well, the rule on paper says that employees must pay for an upgrade (I think it's $20 domestic, $50 cross-country, and $100 overseas, each way), but sometimes they put you in Envoy or First if they are in a good mood. I left out that I also went to London once on US, and I bought an upgrade one way for the A330 flight. The food was excellent, the pitch was incredible, BUT the seat was seriously uncomfortable as the head rest pushed your head forward. My head rest was not broken or anything. I couldn't believe it. Everyone in Envoy was sitting like Tony Montana. I enjoyed the coach seat more on the way back! As for interliners, it depends on the mood their in and the station. I have heard all sorts of conflicting stories.

User currently offlineOzvirginuk From Australia, joined Jan 2005, 396 posts, RR: 5
Reply 3, posted (8 years 8 months 2 weeks 5 days 18 hours ago) and read 3380 times:

Quoting Waleckdaddy (Thread starter):
I was wondering which airlines typically upgrade interline non-revs traveling on a Zed or ID90 fare to business or first class overseas?

This depends completely on the staff travel agreements between the two airlines concerned. If the airline you work for has an agreement with airline that you intend to fly on, then you may be eligible for a space available upgrade.

If I intended to fly on BA, I would not expect to be upgraded if I knew that VS did not upgrade BA non-nevs, and vice versa.

It really is down to individual agreements, AND luck of the draw.

Hope you get lucky next time.
Oz


User currently offlineSNNUS From Ireland, joined Dec 2005, 134 posts, RR: 0
Reply 4, posted (8 years 8 months 2 weeks 5 days 17 hours ago) and read 3359 times:

Dont ask for an upgrade from the agent , just chat about the operation etc, and maybe they will give you a new boarding card when you board, i have done it-but if you ask.. no

User currently offlineEMBQA From United States of America, joined Oct 2003, 9364 posts, RR: 11
Reply 5, posted (8 years 8 months 2 weeks 5 days 15 hours ago) and read 3309 times:

Non-Revs don't 'upgrade'... You basically get what they give you. If there is an open seat in 1st and they feel like giving it to you, you'll get the seat. If it's full, or nearly fully, they stick you out back.


"It's not the size of the dog in the fight, but the size of the fight in the dog"
User currently offlineSK601 From Belgium, joined Jun 2005, 976 posts, RR: 4
Reply 6, posted (8 years 8 months 2 weeks 5 days 15 hours ago) and read 3274 times:

I am a gate agent in AMS for a.o. KL/AF/MH/CI/OK. For KL the procedure is as follows. Non-rev will get the seat that is available, and priority is first M-class and if that is not available then you will get C-class. (There are some exceptions).
As AA B777-200 said: NEVER ask. We know that you would like C-class, like all other M-class pax! If you (the non-rev) are too demanding you definitely go in the back, also if M-class is full. We will upgrade a commercial passenger, and you will get the middle seat on the worst row! Also the way you are dressed is important, no you don't have to wear a tuxedo, but please, NO jeans, t-shirt and/or sneakers! If you dressed like that you will be denied boarding, even if there are seats available.

For AF in AMS we were instructed to put non-rev always in M-class and never upgrade staff (I decide different sometimes  Big grin )

Asian carriers like MH/CI/CZ NEVER upgrade non-rev.You will be left behind if m-class is full, also when F or C-class have many seats. They won't upgrade a commercial Y-pap in order to accommodate non-rev!

Good luck!


User currently offlineTpaewr From United States of America, joined May 2001, 452 posts, RR: 0
Reply 7, posted (8 years 8 months 2 weeks 5 days 15 hours ago) and read 3274 times:

If you purchase a Y cabin ZED you are really on a Y tkt, albeit a NRSA one. Upgrading then is based on how well you can charm, just like it is on any Y tkt! However if you purchase a F/J ZED pass you have the right to "list" for the forward cabin as you are tktd for such.


While not so, in the States, have heard from many folks that NW in NRT will deny boarding to paying Y cabin pax in a Y oversale, yet board those NRSAs holding a valid F/C pass. Needless to say you will NEVER get a 'comp' upgrade from them!

Likewise US, is very good about upgrades, but again, be ready to pay for it.(they sell upgrade certs at the counter)


DL, OTH lists everyone for F automatically, unless you ask for Y. (say you wished to wear jeans or something.)


User currently offlineSwatpamike From United States of America, joined May 2004, 581 posts, RR: 0
Reply 8, posted (8 years 8 months 2 weeks 5 days 13 hours ago) and read 3223 times:

Hello all

Anyone know how BA is about giving upgrades to NON-REVs?

Flying BWI LHR Saturday night. Flight 228.

Cheers

swatpamike


User currently offlineAceFreighter From United Kingdom, joined Nov 2003, 179 posts, RR: 0
Reply 9, posted (8 years 8 months 2 weeks 5 days 13 hours ago) and read 3195 times:

BA228 on Sun. There are 7J 6W and 5M available but there are some BA staff listed with high upgrade priority so chances for upgrade don't look good.

User currently offlineSwatpamike From United States of America, joined May 2004, 581 posts, RR: 0
Reply 10, posted (8 years 8 months 2 weeks 5 days 13 hours ago) and read 3175 times:

Quoting AceFreighter (Reply 9):
BA228 on Sun. There are 7J 6W and 5M available but there are some BA staff listed with high upgrade priority so chances for upgrade don't look good.

OK, could go on monday also

Cheers

swatpamike


User currently offlineSwatpamike From United States of America, joined May 2004, 581 posts, RR: 0
Reply 11, posted (8 years 8 months 2 weeks 5 days 13 hours ago) and read 3146 times:

Hello all again

I also have a ticket on Air Canada for Monday flight 751/864

I don't think that Business is full maybe I can talk to my local AC people about an upgrade.

Cheers

swatpamike


User currently offlineJRadier From Netherlands, joined Sep 2004, 4707 posts, RR: 50
Reply 12, posted (8 years 8 months 2 weeks 5 days 13 hours ago) and read 3136 times:

Quoting SK601 (Reply 6):
priority is first M-class and if that is not available then you will get C-class.

Just to add, higher pay-classes at KLM have C-class priority.



For once you have tasted flight you will walk the earth with your eyes turned skywards, for there you have been and ther
User currently offlineSK601 From Belgium, joined Jun 2005, 976 posts, RR: 4
Reply 13, posted (8 years 8 months 2 weeks 5 days 12 hours ago) and read 3126 times:

Quoting JRadier (Reply 12):
higher pay-classes at KLM have C-class priority.

I know, that's why I added:

Quoting SK601 (Reply 6):
(There are some exceptions).


User currently offlineLGA777 From United States of America, joined Jul 2003, 1149 posts, RR: 19
Reply 14, posted (8 years 8 months 2 weeks 5 days 12 hours ago) and read 3076 times:

A couple of comments, as far as US based carriers I have found DL and UA to be the most friendly towards OA non-rev's, allthough not always the case when returning to the US from foreign stations where often times check-in staff are from a handling company. I fly AA a lot both Domestic and Carribbean and have found upgrades to be very hard to get even with lots of F or J seats.

One thing that can make a differance is type of ticket, a free station agreement type pass will sometimes qualify for an upgrade and a ID90 or Zed will not. I believe all or most Zed are based on Y while some ID75 can be issued against a higher F fare, which does not gurantee you will be sitting up there !

Sometimes certain carriers change their policy towards this over time. I made two trips to and around Asia on Cathay Pacific (amazing airline). The 1995 trip we where in J on 4 out of 6 legs and the two in Y was because F and J where full and and we where apologized to for being put in coach. I made a similar trip on CX 3 years later in 1998 and all five legs in Y (J not full) and was told they no longer upgrade OA staff to J or F.

I have flown BA JFK-LHR numerous times and was told at JFK they only put OA staff in J when the back is full, allthough getting W is almost automatic if it is open. However many co-workers have gotten J even with with well dressed, well-behaved kids in tow. Westbound out of LHR it is very hard to get upgraded and at BA's special staff check-in office there is even a sign stating "please don't ask to be upgraded"

And finnally one think that has worked for me when I am in Y, and I know J is open, even if I like my seat when boarding appears to be complete but door is still open I show my company ID to a flt att, pursor if possible and politely ask if I may move to another seat (not mentioning and upgrade) and about half the time they have brought me up front, once the FA said what are you doing in Y, you should be in J !

The bottom line as many have said dress nice, be very friendly and polite, but not pushy or two kiss-assey !

Very Important to remember, even if you are dissapointed to be in Y "It is still a Privelage" to be on that airplane for what you paid (or did not pay) and many on this board would be very envious to be in your shoes, try and respect that !

These are just some experiances I have had, hope it was helpful ?

Cheers

LGA777


User currently offlineSNNUS From Ireland, joined Dec 2005, 134 posts, RR: 0
Reply 15, posted (8 years 8 months 2 weeks 5 days 12 hours ago) and read 3071 times:

Well put, does not matter where you sit in the plane, you end up at the same destination for next to nothing!..  Smile

User currently offlineJRadier From Netherlands, joined Sep 2004, 4707 posts, RR: 50
Reply 16, posted (8 years 8 months 2 weeks 5 days 11 hours ago) and read 3035 times:

Quoting SK601 (Reply 13):
I know, that's why I added:

shame on me Big grin, sorry



For once you have tasted flight you will walk the earth with your eyes turned skywards, for there you have been and ther
User currently offlineCRJpurser From Canada, joined Feb 2006, 76 posts, RR: 1
Reply 17, posted (8 years 8 months 2 weeks 5 days 11 hours ago) and read 3010 times:

I was very lucky (or perhaps it was their policy) to get up-graded on both of the SAS flights I took, HAM-CPH-EWR. I just sat and waited until the very end, and politely asked if the flight was full for ZED travelers. They said no, and that they were just waiting to give me the best seat they could. The SAS agents in CPH were amazing! The Business Class service on the A343 was most impressive (the Q400 from HAM-CPH was not bad either).
Lufthansa has been very good as well, as it seemed it was their policy to up-grade with the type of ZED fair I had purchased.
As others have said "Never Ask"! no 
With what we pay to travel, anything above a middle seat is a bonus.


User currently offlineTpaewr From United States of America, joined May 2001, 452 posts, RR: 0
Reply 18, posted (8 years 8 months 2 weeks 5 days 7 hours ago) and read 2920 times:

Quoting LGA777 (Reply 14):
I believe all or most Zed are based on Y

There are indeed F/J ZED fares, for example see the CO/NW zed agreement.


User currently offlineMGASJO From Nicaragua, joined Feb 2005, 466 posts, RR: 7
Reply 19, posted (8 years 8 months 2 weeks 4 days 23 hours ago) and read 2790 times:

I was lucky enough to get seated in C on a AZ flight from BCN to FCO (a rather short flight, but nice anyway) with a ZED tkt. Turns out the very nice looking agent was having problems listing me and my mom on the flight, asked me to come back in 10 mins while she called her sup, when the supervisor got there they gave us business class seats, I asked him if i needed to change my oufit (needless to say I was not suitable for C class non-rev attire), hey said no, "just rush to the gate and don't say a word"; which i most gladly did. Very nice service on the MD80. Loved it! and just US$30!!


C208B
User currently offlineFlpuck6 From United States of America, joined Jun 1999, 2123 posts, RR: 29
Reply 20, posted (8 years 8 months 2 weeks 4 days 21 hours ago) and read 2789 times:

Not that I have any experience in this, but AF actually clears its own staff in J when the rear cabin is full. AF favors its own staff but sometimes other company staff can find themselves in J as well.

I think there are 2 overlying themes:
* dress well (you don't have to overdress either)
* don't ask for the upgrade (same goes if you're a paying pax!!!)



Bonjour Chef!
User currently offlineWaleckdaddy From United States of America, joined Feb 2006, 39 posts, RR: 0
Reply 21, posted (8 years 8 months 2 weeks 4 days 18 hours ago) and read 2789 times:

I do have one question for everyone - Yes, I definitely agree that asking is a poor choice, but what would you guys do AFTER the agent calls your name, gives you your boarding pass in coach,and dismisses you to board (Sometimes rudely). This is when I typically "ask" because I figure I can't get a worse seat. What would you guys recommend?

User currently offlineLX001 From Austria, joined Jun 2004, 111 posts, RR: 0
Reply 22, posted (8 years 8 months 2 weeks 4 days 16 hours ago) and read 2789 times:

Sorry guys, but what does "Non-rev" means? Read about it many times but still don't?t know what it is....
Thanks for your Infos!
Bruno


User currently offlineSwissgabe From Switzerland, joined Jan 2000, 5266 posts, RR: 33
Reply 23, posted (8 years 8 months 2 weeks 4 days 16 hours ago) and read 2789 times:

Quoting LX001 (Reply 22):
Sorry guys, but what does "Non-rev" means? Read about it many times but still don't?t know what it is....
Thanks for your Infos!
Bruno

Non-Revenue:
Meaning Staff Tickets which don't produce revenue (or only a small amount) for the airline.



Smooth as silk - Royal Orchid Service /// Suid-Afrikaanse Lugdiens - Springbok
User currently offlineCarbHeatIn From Ireland, joined Jun 2004, 212 posts, RR: 0
Reply 24, posted (8 years 8 months 2 weeks 4 days 13 hours ago) and read 2780 times:

I know for example that UA and LH have a reciprocal agreement where staff can purchase Business Class ZED Fare tickets on each others' airline.

User currently offlineMalaysia From United States of America, joined Nov 1999, 3364 posts, RR: 0
Reply 25, posted (8 years 8 months 2 weeks 2 days 20 hours ago) and read 2576 times:

My J class ID90 issued by Delta was useless getting in J class on BKK-NRT on NW

while I had come in J class already on NW from LAX all the way via NRT.

J was wide open and Y was sold out and they would not take it, the agents in BKK were saying, no employees for other airlines fly in business class... blah blah but the old DL agreement was that you could purchase an ID90 based on the J fare if you wanted to list in J, but the BKK agents were dumb.

You have to be careful at some outstations, they assume all OAL emps go coach only, even if the agreement allowes J/F agreements.

I was stuck for another hour in BKK and flew on my ID90 TG ticket back to LAX.

DL now gets ID95 on NW now, but I think its now only Y class ID95 agreement, no more J/C agreements with NW for DL back before Skyteam.



There Are Those Who Believe That There May Yet Be Other Airlines Who Even Now Fight To Survive Beyond The Heavens
Top Of Page
Forum Index

This topic is archived and can not be replied to any more.

Printer friendly format

Similar topics:More similar topics...
Upgrades For Airline Employees/Non-Revs. posted Thu May 6 2004 16:34:31 by Scseay
What About "big" Non-revs Who Need Two Seats? posted Thu Jun 20 2002 00:20:09 by Bobcat
Fuel Charges For Non-revs posted Fri Aug 25 2006 12:51:23 by Copter808
Other Airline Non-Revs posted Tue Dec 7 2004 16:08:28 by Mtnmanmakalu
Upgrading Of NON Revs posted Thu Nov 25 2004 21:47:03 by Aerofan
WHY Are NON Revs Treated SO Badly posted Sun Oct 24 2004 06:18:26 by Aerofan
Are Non-revs Allowed To Use Unused Crew Bunk Beds? posted Tue Jul 16 2002 03:12:36 by Bobcat
Delta Non-revs On Skyteam? posted Fri Jul 12 2002 16:56:22 by Jrlander
Question For Non-Revs posted Mon Jun 17 2002 11:12:24 by DrupyUSE
How Exactly Do Non-revs Work? posted Mon Feb 4 2002 10:36:17 by VonRichtofen