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Check-In Question: 2 Separate Tickets  
User currently offlineIluv747400 From United States of America, joined Jan 2000, 372 posts, RR: 0
Posted (8 years 10 months 4 days 7 hours ago) and read 3092 times:

My cousin is flying from Milwaukee to London next month and has a bit of a challenge. He has one ticket on Northwest for MKE-DTW-EWR and a separate ticket on Continental for EWR-LGW.

The Continental ticket was purchased using Delta SkyMiles, which is part of the problem. I have been unable to pull up his reservation on Continental's website. When it was originally booked, Continental's website would bring it up even with Delta's reservation code but after we had to change his return flight it's no longer accessible. Continental gave me their number and still no luck. Is it likely that he would also be unable to check-in online for this flight?

Ideally, he would check-in online for the Continental flight. Then, with boarding pass in hand, he should be able to check-in with Northwest at MKE and have them check his bags all the way through to LGW, right? Without a boarding pass, an e-ticket reciept should suffice, right?

If online check-in fails, will Continental at MKE be able to print his boarding pass? Would their kiosks work or would he have to see an agent? This would save him considerable time when he gets to EWR. He'll have 92 minutes to switch terminals and re-clear security.

Any tips are greatly appreciated!

5 replies: All unread, jump to last
 
User currently offlineSATX From United States of America, joined Apr 2005, 2840 posts, RR: 7
Reply 1, posted (8 years 10 months 4 days 7 hours ago) and read 3085 times:

My guess with your current situation is,

-no online check-in
-must collect bags at EWR

Call CO again and get them to work this out. They did a truly excellent job with me when I had a DL code for a CO flight and I wanted to use the CO website. I'm usually pretty harsh with most airlines, but CO was actually a good experience.



Open Season on Consumer Protections is Just Around the Corner...
User currently offlineAisak From Spain, joined Aug 2005, 763 posts, RR: 10
Reply 2, posted (8 years 10 months 4 days 7 hours ago) and read 3049 times:

Quoting SATX (Reply 1):
Then, with boarding pass in hand, he should be able to check-in with Northwest at MKE and have them check his bags all the way through to LGW, right?

mmm depends. Many airlines are refusing to check-in bags though final destination on separate tickets. Maybe this time, as all flights/tickets are on the same alliance, NW-tickets,NW-operated,DL-tickets,CO-operated, he'll be saved.....

If the check-in agent refuses to do so (he's on his right to), he'll probably get stranded at EWR.
Int'l flights require 60-minute check-in before scheduled departure, so supossing his DTW-EWR leg is on time, he'll better know the path from baggage claim to CO counter or he'll miss the check-in deadline

Be aware that NW operates Terminal B and CO operates A and C

Big chalenge from my view....

[Edited 2006-02-20 00:29:08]

User currently offlineASAFA From United States of America, joined Apr 2005, 171 posts, RR: 3
Reply 3, posted (8 years 10 months 4 days 5 hours ago) and read 2978 times:

Not the best idea, because there will be no protection if the first flights are delayed/cancelled and the EWR-LGW flight is missed. My friend had an award ticket on United but had a change of plans that prevented him from making the flight. United said that unless he stood by for a later flight that same calendar day the ticket would be useless. Most airlines are enforcing a much stricter policy when it comes to these types of things. I'd go a day early, and get a room in EWR just to be safe, or at least allow a couple extra flights as back ups. The connection in Detroit increases the probability of things going wrong. You never know what can happen.


Prepare for Takeoff
User currently offlineTekelberry From United States of America, joined May 2003, 1459 posts, RR: 4
Reply 4, posted (8 years 10 months 3 days 23 hours ago) and read 2910 times:

NW & CO interline so NW should be able to check your luggage all the way through. Just make sure that once you get to EWR to tell a CO agent that you have bags coming from NW and to give the person all the baggage information (number of items, baggage claim #s, etc) you have.

User currently offlineDTManiac From Germany, joined Aug 2004, 689 posts, RR: 15
Reply 5, posted (8 years 10 months 3 days 21 hours ago) and read 2882 times:

Last year CO checked my luggage all the way through from CLL-IAH (CO) to IAH-IAD-FRA-DUS (UA,LH). I had two different tickets as well, one for the CO leg and the other one for the StarAlliance legs.
Surprisingly they even allowed me to carry two bags with 70lbs each and two pieces of hand luggage on the CO sector although it wasnt on the same ticket as my transatlantic sector and they gave me the boarding pass for the IAH-IAD leg on UA. Quite nice.
So I guess it should be even easier to do the same for you since all the airlines youre flying on are members of Skyteam, right?

Regards

Frederik

[Edited 2006-02-20 09:27:42]


Gig 'em Aggies!!!
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