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Poor Qantas  
User currently offlineVH-EAA From , joined Dec 1969, posts, RR:
Posted (14 years 2 months 4 weeks 4 hours ago) and read 1372 times:

Poor QANTAS.

Not only have they been plagued by the media over a number of avoidable incidcences, not only are they cursed with a work force of over 30,000 emplyees with not a lot of faith in the airline, not only are they faced with an ageing fleet with never ending problems, but the Australian people who have always believed in QANTAS are now turning their backs on them.

QANTAS is trying to redeem it'self by placing an order for 10 A3XX'S and being a possible launch customer, improving the ever "decreasing in meaning" advertising and by attempting to show QANTAS to the general public as being that good old aussie airline, the worlds 2nd oldest without a fatal crash.

Will QANTAS ever regain that public appeal and the level of safety that was once the envy of airlines all over the world???

or has the fire burned out?

29 replies: All unread, showing first 25:
 
User currently offlineVH-EAA From , joined Dec 1969, posts, RR:
Reply 1, posted (14 years 2 months 4 weeks ago) and read 1212 times:

I know, like does'nt that totally suck!
The oldest airline in the english speaking world, without a fatal crash, getting toasted for stuff that happens t every airline everywhere.


User currently offlineTAA_Airbus From Australia, joined Nov 1999, 726 posts, RR: 0
Reply 2, posted (14 years 2 months 3 weeks 6 days 23 hours ago) and read 1195 times:

There is hardly anything unsafe about them, all the incidents happen to every airline, everyday.

So what, they discover they have a small problem, they abort the flight and FIX it, if they dont do that, well then perhaps people can call them unsafe.

As far as Australian aviation goes, Id be more concerned about the air traffic control, the amount of planes that have been declared on collision course lately in shocking. If you want to scrutinise someone, strutinise them.

PS. To say Qantas has never had a fatal crash in incorrect. The truth is, they havent had one in the jet era.


User currently offlineKendellCRJ From , joined Dec 1969, posts, RR:
Reply 3, posted (14 years 2 months 3 weeks 6 days 22 hours ago) and read 1174 times:

I agree guys,
It's a case of the good old aussie media finding any way possiblt to bag an Australian icon. I'd love the opportunity to fly on VH-OJH (Bangkok) or the 747-338 that was involved in Rome. I'm sure many others would NEVER know if they were on it or not.


User currently offlineBNE From Australia, joined Mar 2000, 3187 posts, RR: 12
Reply 4, posted (14 years 2 months 3 weeks 6 days 22 hours ago) and read 1158 times:

Since the recent runaway excursion last year the Australian media have covered a lot of airline stories, not just local but overseas. As Qantas being the major airline they are coping a bit of flak, everytime anything happens. With the internet news is going around the world quiet fast, like those Concorde pictures.
Hopefully Qantas and rest of the worlds airlines can have a trouble free run for a few months and the media will go and find something else to report. Unfortuneately can't see that happening with Virgin Blue starting up.
Another aussie has joined us.




Why fly non stop when you can connect
User currently offlineAnzff From Australia, joined May 2000, 138 posts, RR: 0
Reply 5, posted (14 years 2 months 3 weeks 6 days 18 hours ago) and read 1125 times:

Admission - I am heavily biased against QF: mainly because all flights I have ever had with them have been utterly appalling. I have only flown with them 6 times - maybe if I flew with them more often I might have a good flight, but 6 of 6 being bad is enough to turn me off them (and one of them was in business class flying internationally). The worst flight (SYD-BNE) was worse than my flight with Tower Air JFK-LAX.
Apparently QF do some things right to some people - but never to me!

and when you read some article in the press that is negative about QF just remember ... for muckraking to occur there has to be muck to be raked!


User currently offlineTAA_Airbus From Australia, joined Nov 1999, 726 posts, RR: 0
Reply 6, posted (14 years 2 months 3 weeks 6 days 7 hours ago) and read 1082 times:

Well, why did you hate it then huh?
Give us some reasons. Words like that need to be justified.

Perhaps you just dont like flying!


User currently offlineVH-EAA From , joined Dec 1969, posts, RR:
Reply 7, posted (14 years 2 months 3 weeks 6 days 4 hours ago) and read 1050 times:


Well it really could happen.
On both the Qantas and Airbus industrie web sites, the news is that Qantas could be a possible launch customer for the A3XX. Qantas has always been in the forefront of long haul commercial aviation.

On the front page of the July issue Qantas News, there was a story about the airlines "strong interest" in the super jumbo.

So, will qantas again be in the forefront of long haul aviation, or will Airbus find someone better??



your friend and Qantas lover,
VH-EAA <<<<(one of 2 qantas 747-sp's)


User currently offlineVH-EAA From , joined Dec 1969, posts, RR:
Reply 8, posted (14 years 2 months 3 weeks 6 days 4 hours ago) and read 1045 times:


Well it really could happen.
On both the Qantas and Airbus industrie web sites, the news is that Qantas could be a possible launch customer for the A3XX. Qantas has always been in the forefront of long haul commercial aviation.

On the front page of the July issue Qantas News, there was a story about the airlines "strong interest" in the super jumbo.

So, will qantas again be in the forefront of long haul aviation, or will Airbus find someone better??



your friend and Qantas lover,
VH-EAA <<<<(one of 2 qantas 747-sp's)


User currently offlineCrosscheck From Australia, joined Jun 2000, 153 posts, RR: 0
Reply 9, posted (14 years 2 months 3 weeks 6 days 3 hours ago) and read 1046 times:

A perfect example of the "Poor Qantas" scenario happened again today. It appears even when a story involves all airlines operating to Sydney, Qantas is the only one held up as an example.

Today there was a major power failure at the Sydney Air Traffic Control, which delayed "ALL" and I mean "ALL" aircraft departures, and many aircraft arrivals.

However watching the morning news, you would have been mistaken for thinking it was only Qantas who had been affected. One news bulliten showed about 10 delayed Qantas Aircraft, and interviewed "Only" delayed Qantas Passengers. So Ansett weren't affected by this Sydney Airport Problem???? - maybe not. To top off this mornings mayhem, Melbourne airport was closed to arrivals due to fog, and again only the Qantas Terminal and Qantas passengers were shown. Then to make matters even worse the afternoon edition of the "Daily Telegraph" (Ansett friendly major Sydney newspaper), had a Qantas 744 VH-OJL on the cover to highlight this mornings Sydney delays. It should be noted that this photo was several years old, as it showns the Qantas Aircraft with the 75th Birthday Sticker behind the cockpit window, and Qantas celebrated their 75th Birthday 5 years ago.

So in short, whenever there is an issue involving air travel or airlines in this good old country of Australia, it appears it's only Qantas who can do any wrong.

A friend asked me the other day how long it would take to mention Qantas and the unfortunate Concorde accident of last week in the one article. I must say I didn't think they would be able to do it - but I was wrong.

As the entire world know's Qantas had an aborted take-off from Canberra airport earlier this week, an event that happens somewhere in the world nearly every day. But thanks to the Australian Media they were able to show one passenger saying "All I could think about was that Concorde Crash, and how lucky we were". What a load of rubbish. How someone could compare these situations is beyond me, and why the media would even want to report it, is just unthinkable.

But as long as Qantas fly within Australia, they are going to be the target of gross media hype and frenzy.

Where are the people who report on bad media ethics ?


User currently offlineJohno From Australia, joined Jun 2005, 0 posts, RR: 0
Reply 10, posted (14 years 2 months 3 weeks 5 days 22 hours ago) and read 1026 times:

I agree that the relationship between QF and the media has not been good in recent times and the media can be quite punishing a many companies and individuals have discovered.
I believe they will pull out of this 'qantas-bashing' period but it will take a little time. Remember at the Telstra bashing when competition came in... the media are certainly fuelling the fire somewhat here. You can et your bottom dollar that the minute that Virgin Blue, Impulse, Spirit et al have a tyre change that delays a flight there will be cries of 'poor safefty' and cost cutting blah blah.
As for the fleet then QF are now bound to make new acquisitions based on their other partner airlines such as BA. Having personally flown several times on EAA and EAB, I cant wait until those wretched old birds are retired... from the inside they are disgrace!


User currently offlineSouthern From Australia, joined Jul 2000, 198 posts, RR: 0
Reply 11, posted (14 years 2 months 3 weeks 5 days 22 hours ago) and read 1033 times:

If you are refering to the BAe 146 accidents... Qantas doesn't actually employ the engineers etc. that work on the aircraft (this is the case with southern australia airlines and probably other sub-companies). Their maintenance is done in separate shops. e.g. main 146 maintenance for southern is done in LST and main dash 8 maintenance is done in MQL.

Qantas just cops the blame for these mishaps as they are using their logo

Their shares have also gone up nearly to $AUD4 which is quite a bit considering it was really low a few months ago


User currently offlineNa From Germany, joined Dec 1999, 10765 posts, RR: 9
Reply 12, posted (14 years 2 months 3 weeks 5 days 21 hours ago) and read 1013 times:

The whiter your shirt, the more easy you see the smallest spot...

User currently offlineTim From Australia, joined Jun 2000, 705 posts, RR: 3
Reply 13, posted (14 years 2 months 3 weeks 5 days 21 hours ago) and read 1013 times:

Whats that group that are owners/shareholders in Ansett? I cant quite remember was it murdoch?

Im pretty sure it was murdoch. I was in a long discussion about this with a QF763 pilot a couple of weeks ago while flying into Perth.
It seems we are shown very Bias material against Qantas just because of the relationship between Murdoch and Ansett.

Tim
Perth


User currently offlineLGW From , joined Dec 1969, posts, RR:
Reply 14, posted (14 years 2 months 3 weeks 5 days 21 hours ago) and read 1017 times:

I have flown on both Qantas B747-SP's they where excellent, wonderful aircraft/wonderful airline.

LONG LIVE QANTAS AUSTRALIAN AIRLINES

http://www.ckt.8m.com


User currently offlineTim From Australia, joined Jun 2000, 705 posts, RR: 3
Reply 15, posted (14 years 2 months 3 weeks 5 days 20 hours ago) and read 1012 times:

As A massive QF Fan I allways like their products although I do recognise negatives.

LGW: when did you travel on them last?
I also travelled on EAA last year and it was very Shabby, getting past its used by date I think.

Tim
Australia



User currently offlineTAA_Airbus From Australia, joined Nov 1999, 726 posts, RR: 0
Reply 16, posted (14 years 2 months 3 weeks 5 days 20 hours ago) and read 1005 times:

Rupert Murdochs News Corp used to own the airline, but gradually he sold it off.
Only recently has it all been sold off. Air New Zealand owns Ansett now. Or hasnt the paper work been done yet? It was big news about a month ago.

Tim, how come you do so much flying aye?
From everything you keep saying it would seem to me that your fly every plane in the Qantas fleet atleast twice a year. Im not insinuating anything, but it just seems a little radical, especially living in Perth, and especially still being a kid.


User currently offlineTim From Australia, joined Jun 2000, 705 posts, RR: 3
Reply 17, posted (14 years 2 months 3 weeks 5 days 19 hours ago) and read 1002 times:

Yer im pretty lucky ay  
Basically its my passion. All we spend our money on. I started flying lessons at 15 which I still do and as you can imagine are very expensive for someone my age.

Ive been on 66 large aircraft to date and im only 17. Round the world 4 times in the last 6 years.
Currently have 85, 000 QF f/flyer points had 105,000 at one stage so ive still got a couple of free flights up me sleve.
I also take many mystery flights from time to time on Both Ansett and Qantas.

Got back from Bali two weeks ago and have allready planned a trip back to Bali in Christmas and a trip to Melbourne a bit before that.

Last year I travelled on 17 Large Airplanes. This year im on schedule for about 10.

Whats living in Perth got to do with how much flying I do. You saying people in Perth dont make as much money as people in Melbourne or something?

I hope I have justified myself to you! Now please get back on topic and keep your opinions of members to yourself! I dont want to start a flame here!!

Tim
Perth


User currently offlineTAA_Airbus From Australia, joined Nov 1999, 726 posts, RR: 0
Reply 18, posted (14 years 2 months 3 weeks 5 days 18 hours ago) and read 994 times:

Living in Perth has lots to do with it!
Not making money wise, but because we are so isolated flying somewhere costs more. Thats all I was saying.

Mystery flights with Ansett, where do they usually take you, ex-perth of course.

I do tonnes of mystery flights with Qantas, and Ive worked out there system aswell, and now I have a few friends at Qantas so basically, they can rig it for me If I so wish.

If you are always flying, how much time do you devote to other things?

As for the topic, well, Qantas rocks the world  


User currently offlineTim From Australia, joined Jun 2000, 705 posts, RR: 3
Reply 19, posted (14 years 2 months 3 weeks 5 days 18 hours ago) and read 993 times:

I agree with the QF bit!
QF will allways rule!

Fair points man.
With Ansett I have got to Melbourne twice, Darwin once and got Sydney once.

Flying is number 1 to me. I will usually Work all day Saturdays and then be at Jandakot and the Aero Club on Sundays. Thats how I manage it, get the drift.

Hehehehe after all that weve said, I dont suppose you can give me some tips on the QF mystery flight System. All I have is a bit of minor advice from Craig Murray in SYD. A couple of others and I wish to take a QF mystery flight later in the year, so any advice would be appreciated!

Cheers
Tim
Perth


User currently offlineAnzff From Australia, joined May 2000, 138 posts, RR: 0
Reply 20, posted (14 years 2 months 3 weeks 5 days 5 hours ago) and read 972 times:

I do not like QF because:
1 - Almost all of the staff I have had any dealings with have been rude and discourteous. How else do you classify spilling half a glass of red wine downt he front of a passengers white shirt and then laughing about it and moving on to the next passenger without doing anything about it? Not even the offer of a napkin!
2 - On the last flight I had with QF: a 767 SYD-BNE:
The flight was over an hour late arriving from melbourne - no explanation.
An EXTRA hours delay at the gate before boarding (so far 2 hours late and we haven't even boarded) - no explanation or apology.
After we boarded - we sat at the gate for 30 min - no explanation or apology. Eventually we taxied - further delays while waiting to take-off (correct, that is not QFs fault). Taxiing to the runway took almost an hour. Now 3.5 hours late.
Once we were on the runway we did not takeoff but rather moved along it at taxi speed, turned off it and stopped. Engines shut down. Sat there for 15 min wihtout any explanation. Cabin crew get up and are laughing in the galley. Eventually it is announced to us that the aircraft behind us in the line up for takeoff noticed a flap open on the engine which was leaking something. So someone was going to come out to the aircraft to look at it. "Shouldn't take a minute" was the phrase used. We sat there another 15 min before we were told that the maintenance staff "shouldn't be much longer getting there." Over half an hour later we are told that the maintenace staff have arrived and we will be on our way "shortly." Half an hour later the captain informs us that it was "just an inspection flap - nothing to worry about. We'll be going in a moment". No apology AT ALL (now just under 5 hours late). In this time there was no service offered - no drinks were served (not even water) and passengers were told to remain in their seats. Several got up to use the lavatory and were told by the staff "oh allright" and allowed to use the bathrooms.
We then had to join the queue to take-off again, and eventually arrived in BNE a little over 5 hours late (the actual flight time was less than scheduled). This flight was supposed to leave around 9:00am. All we were served on the plane was a tiny slice and one round of drinks. Nothing else. Add to that video screens which in the aft cabin were not working (which when combined with an almost inaudible PA system renered the safety briefing all but pointless), and a few minutes after we took off something went wrong with the aft lavatories and not only we told not to use them (a full 767 of people who have been on board for 5 hours!) (OK - lavatories fail - cannot hold this against them , but combined with the rest of it all it is just infuriating) but the stink of sewerage that hung in the rear cabin was appalling. An apology for this? No way!
So - 5 hours late. Stink of sewerage in the cabin. Inoperative toilets and in-flight entertainment. Staff who thought it was funny - and not ONCE did anyone apologise for ANY of this!
Is that enough to be going on with?
3 - Perhaps we talk a flight BNE-AKL in business class on the upper deck of a 743: I find it ratehr disturbing when the cabin crew are fussing about a warning light on the door (which I am sitting next to) that is indicating it is not closed properly. Again - the cabin crew laugh it off. And then talk ver quietly into the intercom with the flight deck. "oh don't worry about THAT" is the comment.
Just three of the appalling flights I have had.
Does that back up why I will not fly QF?


User currently offlineTAA_Airbus From Australia, joined Nov 1999, 726 posts, RR: 0
Reply 21, posted (14 years 2 months 3 weeks 4 days 20 hours ago) and read 960 times:

Would of you prefered to have flown without having it checked out?
Qantas is a good airline because if there is something that doesnt seem normal THEY CHECK IT OUT.
Consequently, the media spread it like its a bad thing, but I know some airlines that wouldnt bother checking.


Anyway, Im sure you dramatise it a little bit. I seriously doubt some of the things you said were 100% true.
However, if they were, you must be extremely unlucky but remember, somethings are just out of your control.

Ohwell, If you think Qantas is shit, who cares, alot of people think they are extremely good. But then again, everyone is entitled to an opinion.

Tim, all of your Ansett mystery flights have taken you interstate? That sound pretty wicked, I might try them out next time.

As for the QF system, I can give you a hint on something. My last 4 mystery flights were on Mondays and they all took me to Melbourne on the same flight numbers. Does that suggest something ?
Call it coincidence if you like, but I have been informed of the entire system.


User currently offlineTim From Australia, joined Jun 2000, 705 posts, RR: 3
Reply 22, posted (14 years 2 months 3 weeks 4 days 20 hours ago) and read 959 times:

Hi again TAA_Airbus

Ta for the advice I can sorta see what you mean!

Yar the Ansett ones have taken me interstate which was very lucky. However, have you heard about the man who lived in Kalgoorlie who won a mystery flight as a prize? He drove all the way from Kalgoorlie to Perth to take the mystery flight only to find that the flight would be going to Kalgoorlie   lol!

A friend of mine took one (Ansett) recently and got Alice Springs on a BAE146 I think it was.

Cheers
Tim


User currently offlineCathay Pacific From Australia, joined May 2000, 1864 posts, RR: 1
Reply 23, posted (14 years 2 months 3 weeks 4 days 17 hours ago) and read 945 times:

hey guys, i wanna know more about these mystery flight, like how i can book, how much it cost.....ect....
thanks

    Cathay Pacific.....The Heart Of Asia    



cathay pacific, now you're really flying
User currently offlineAnzff From Australia, joined May 2000, 138 posts, RR: 0
Reply 24, posted (14 years 2 months 3 weeks 4 days 1 hour ago) and read 929 times:

About which points are you claiming I am lying?

I admit I am probably unlucky on flights with QF: lots of people fly with them and (apparently) don't have the problems that I have had with them - and it can't be me because I have never had such probs on Ansett, Air NZ, Delta, Air Vanuatu, Aircalin, Flight West, British Airways, Tower Air or JAL. But 6 bad flights out of 6? There is reson behind my dislike of QF. I also know of other people who will not fly with them.
I don't object to an aircraft prob being checked out - but why was the flap left open in the first place? It is something that should not have happened at all to require it to be investigated. And why did it take so long? To claim that passengers should be happy to have a delay becuase QF are a good airline and check out a problem with the aircraft is to ignore the real cause of the delay: not the inspection, but the mistake by someone servicing the aircraft in the first place.
The main thing that has annoyed me about QF is the arrogance: no apologies when they get it wrong. All companies (airlines or others) get it wrong at times, but most of them can accept the fault and acknowledge it. And when the press start to attack QF management and apologists come out and even raise talk of conspiracies and the like (no - you didn't, and I am not saying you did. But many people did). QF are not infallible. And the only way they can improve is to acknowledge this. But not QF, at least in my experience, and that is the main reason you should not accuse someone of lying because their experiences with QF do not tally with your own. You have obviously not been mucked around by QF - I have. And there is no reason for me to exagerate or lie about my experiences on QF flights.
My point in my original post and in my follow-up was that when QF cops flak there has to be a reason for it. And when it does cop flak before people start whining 'poor Qantas, they're so hard done by and everyone gangs up on them' those people should realise that there is a cause for people not liking QF or attacking them and the fault for those unsatisfied customers or circling journalists usually lies at the feet of Qantas.


25 Tim : QANTAS MYSTERY FLIGHTS: The cost of a mystery flight from Perth is AUD188.10 per person return inclusive of GST. This fare may only be purchased in Au
26 Alex Lombard : What is interesting is that the A3XX has not been officially launched yet. However the launch date should be pretty soon, and the positive thing about
27 TAA_Airbus : Fair enough, I dont want it to turn into a full blooded fight LoL. If you feel that Qantas has served you badly, thats fair enough. But fortunately fo
28 Tim : Hi again! The man who won the Kalgoorlie Mystery flight was years ago. I found it out when reading it in the paper. I do not know him personally. Ta f
29 Mx5_boy : I am going to upset a few people but Qantas's customer service absolutely sucks. While waiting on hold for 1 hour 45 minutes to get a quick ticket to
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