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JetBlue's On Time-performance  
User currently offlineLetsgetwet From United States of America, joined Jul 2005, 609 posts, RR: 0
Posted (8 years 4 months 4 weeks 1 day 1 hour ago) and read 6594 times:

B6 reported a 62.5% on-time performance for Feb. That is probably the worst I have ever seen for any airline.
http://biz.yahoo.com/pz/060306/95233.html

74 replies: All unread, showing first 25:
 
User currently offlineNwab787techops From United States of America, joined Feb 2006, 219 posts, RR: 0
Reply 1, posted (8 years 4 months 4 weeks 1 day 1 hour ago) and read 6561 times:

Oh , it was the new A/C the EMB190. Not that the EMB 170-190 FAM is a bad A/C. But , when you get a new fleet tip you run into new thing your never seen before. B6 sould have worked the bugs out first before useing the a/c as much.

At RP airlines when they got the EMB170 same thing with the performance, But now it's a great a/c for RP(DL,UA,and US).


User currently offlineLuv2fly From United States of America, joined May 2003, 12090 posts, RR: 49
Reply 2, posted (8 years 4 months 4 weeks 1 day 1 hour ago) and read 6547 times:

Had you even read the article? Or did you just want to bash them by not pointing out the facts in the article that would have explained the performance in question?

"JetBlue's preliminary completion factor was 97.2 percent and its on-time(2) performance was 62.5 percent. JetBlue's operating performance for the month was adversely impacted by a blizzard that hit the Northeast over the weekend of February 11, resulting in the cancellation of 297 flights".



You can cut the irony with a knife
User currently offlineNwab787techops From United States of America, joined Feb 2006, 219 posts, RR: 0
Reply 3, posted (8 years 4 months 4 weeks 1 day 1 hour ago) and read 6534 times:

Quoting Luv2fly (Reply 2):
Had you even read the article? Or did you just want to bash them by not pointing out the facts in the article that would have explained the performance in question?

"including the integration of the EMBRAER 190 aircraft into our operations"


User currently offlineLetsgetwet From United States of America, joined Jul 2005, 609 posts, RR: 0
Reply 4, posted (8 years 4 months 4 weeks 1 day 1 hour ago) and read 6534 times:

Quoting Nwab787techops (Reply 1):

"JetBlue's preliminary completion factor was 97.2 percent and its on-time(2) performance was 62.5 percent. JetBlue's operating performance for the month was adversely impacted by a blizzard that hit the Northeast over the weekend of February 11, resulting in the cancellation of 297 flights".

I guess they were the only airline so adversely impacted? I realize they are a small airline with a large part of their routes concentrated in the north-east.
That 62.5% is a horrible # though. I was merely making the point that I don't remember the last time I saw a lower % .


User currently offlineLuv2fly From United States of America, joined May 2003, 12090 posts, RR: 49
Reply 5, posted (8 years 4 months 4 weeks 1 day 1 hour ago) and read 6525 times:

JetBlue's preliminary completion factor was 97.2 percent

It looks like they only cancelled 2.8% of its flights, show me another airline with that low of a number.



You can cut the irony with a knife
User currently offlineAirTran737 From United States of America, joined Apr 2004, 3702 posts, RR: 12
Reply 6, posted (8 years 4 months 4 weeks 1 day 1 hour ago) and read 6508 times:
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Quoting Luv2fly (Reply 5):
It looks like they only cancelled 2.8% of its flights, show me another airline with that low of a number

http://finanzen.net/news/news_detail.asp?NewsNr=377844

Done. AirTran 1.7%



Nice Trip Report!!! Great Pics, thanks for posting!!!! B747Forever
User currently offlineLetsgetwet From United States of America, joined Jul 2005, 609 posts, RR: 0
Reply 7, posted (8 years 4 months 4 weeks 1 day ago) and read 6472 times:

Quoting Luv2fly (Reply 5):
JetBlue's preliminary completion factor was 97.2 percent

It looks like they only cancelled 2.8% of its flights, show me another airline with that low of a number.

Continental 98.4 % completion factor
http://biz.yahoo.com/prnews/060301/daw075.html?.v=1


User currently offlineNwab787techops From United States of America, joined Feb 2006, 219 posts, RR: 0
Reply 8, posted (8 years 4 months 4 weeks 1 day ago) and read 6452 times:

Quoting Letsgetwet (Reply 7):
Continental 98.4 % completion factor



Quoting Luv2fly (Reply 5):
JetBlue's preliminary completion factor was 97.2 percent

It looks like they only cancelled 2.8% of its flights, show me another airline with that low of a number.

Well, CO must not fly in the notheast as much as B6.  Big grin


User currently offlineScottB From United States of America, joined Jul 2000, 6713 posts, RR: 32
Reply 9, posted (8 years 4 months 4 weeks 1 day ago) and read 6452 times:

Quoting Letsgetwet (Reply 7):
Quoting Luv2fly (Reply 5):
JetBlue's preliminary completion factor was 97.2 percent

It looks like they only cancelled 2.8% of its flights, show me another airline with that low of a number.

Continental 98.4 % completion factor
http://biz.yahoo.com/prnews/060301/d...?.v=1

And Continental had to deal with cancelling flights at EWR due to the blizzard as well.


User currently offlineIkramerica From United States of America, joined May 2005, 21478 posts, RR: 60
Reply 10, posted (8 years 4 months 4 weeks 1 day ago) and read 6400 times:

Quoting ScottB (Reply 9):
And Continental had to deal with cancelling flights at EWR due to the blizzard as well.

CO has a winter threesome: CLE lake effect, NYC blizzards, IAH low clouds and rain.

But they are used to it, and it doesn't usually strike all three hubs at once.



Of all the things to worry about... the Wookie has no pants.
User currently offlineRichierich From United States of America, joined Nov 2000, 4242 posts, RR: 6
Reply 11, posted (8 years 4 months 4 weeks 1 day ago) and read 6400 times:

While I think JetBlue's on-time percentage is a horribly low number, I think the fact that they don't choose to cancel flights definitely plays a major role in the metrics.

Quoting Letsgetwet (Reply 7):
Continental 98.4 % completion factor

I think 98.4% is pretty amazing considering the EWR base. But remember, what percentage of B6 flights touch JFK/LGA/BOS? I don't know the number but lets just say its almost all of their entire network, and certainly a much bigger percentage than CO's EWR ops compared to the rest of their network.

And finally the E190. I'm sure the introduction of this new plane didn't help matters much but comparitively speaking, I think the weather was a much bigger factor.



None shall pass!!!!
User currently offlineLetsgetwet From United States of America, joined Jul 2005, 609 posts, RR: 0
Reply 12, posted (8 years 4 months 4 weeks 23 hours ago) and read 6371 times:

My original statement was about on-time performance, not completion factor. They are two entirely different statistics. You can have !00% completion factor and terrible on-time performance.

User currently offlineLightsaber From United States of America, joined Jan 2005, 12905 posts, RR: 100
Reply 13, posted (8 years 4 months 4 weeks 23 hours ago) and read 6352 times:
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Quoting Letsgetwet (Reply 12):
My original statement was about on-time performance, not completion factor. They are two entirely different statistics. You can have !00% completion factor and terrible on-time performance.

True, but Neeleman has discussed many a time how on-time performance will be sacrificed to maintain completion factor. So with B6, its relavent to discuss the pair as connected.

Once upon a time, B6 had a really good on-time rate... I hope with the relocation of staff to Queens that an effort is put in to improve the rate. Yes, I know the E190 has hurt the rate and won't so much going forward (all airframes have teething issues). Why do I post this? I really see B6 having a great future, but there are a few real issues they must deal with and not dismiss; all world class organizations accept this and adjust and adapt. No airline does everything perfectly; the better ones are always trying to improve (as I believe B6 strives to do).

Lightsaber



Societies that achieve a critical mass of ideas achieve self sustaining growth; others stagnate.
User currently offlineRemcor From United States of America, joined Feb 2006, 358 posts, RR: 0
Reply 14, posted (8 years 4 months 4 weeks 23 hours ago) and read 6325 times:

Well it seems that B6's problems in introducing the E190 are largely its own:

"Two other carriers also have been integrating new 190s into their fleets, with just the usual glitches but no major problems, sources say."

http://www.flightglobal.com/Articles...ry+%e2%80%93+the+story+so+far.html


User currently offlineRichierich From United States of America, joined Nov 2000, 4242 posts, RR: 6
Reply 15, posted (8 years 4 months 4 weeks 23 hours ago) and read 6298 times:

Quoting Letsgetwet (Reply 12):
My original statement was about on-time performance, not completion factor. They are two entirely different statistics.

I know, I should have also said that JetBlue has made it clear, through PR statements, etc., that they prefer to run flights - even if very late - rather than cancel them.
In the case of last month, we had a very large snow storm in the NE that forced every airline to cancel lots of flights, JetBlue included. However, as I said, because the majority of JetBlue's flights touch the New York airports and Boston too, the cancellation percentages and delayed flight percentages will be slightly skewed as compared to an airline that only has, say, 50% of its network in the same regions.



None shall pass!!!!
User currently offlineSlider From United States of America, joined Feb 2004, 6787 posts, RR: 34
Reply 16, posted (8 years 4 months 4 weeks 22 hours ago) and read 6272 times:

Quoting Luv2fly (Reply 5):
JetBlue's preliminary completion factor was 97.2 percent

It looks like they only cancelled 2.8% of its flights, show me another airline with that low of a number.

Hey- newsflash for you: unless you're in the high 99% range, you're cancelling too many flights or not operating enough. Had CO had DL's completion factor in 2005 for the full year, they'd have had to whack 6 FULL DAYS worth of flying.

That's not to say that operating the flight no matter what or at any price is the best practice, as even the top completion driven airlines will proactively thin out schedules in advance of weather issues, but typically when you run the usual schedule, you are successful in being ontime, making connections, keeping crews on track, and running a good operation. B6 has a long way to go with that aspect. And since they are non-IATA, they don't have to interline either, which gives them a boost for their bag numbers.


User currently offlineJBLUA320 From United States of America, joined May 2002, 3179 posts, RR: 19
Reply 17, posted (8 years 4 months 4 weeks 22 hours ago) and read 6263 times:
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The 97.2% completion rate is actually a bit scary-- I thought jetBlue had a much higher completion rate in months past?


JBLU


User currently offlineRichierich From United States of America, joined Nov 2000, 4242 posts, RR: 6
Reply 18, posted (8 years 4 months 4 weeks 22 hours ago) and read 6222 times:

Quoting Slider (Reply 16):
And since they are non-IATA, they don't have to interline either, which gives them a boost for their bag numbers.

That's a good point.
So does it make sense to go IATA then?



None shall pass!!!!
User currently offlineJetBluefan1 From United States of America, joined Dec 2003, 2972 posts, RR: 14
Reply 19, posted (8 years 4 months 4 weeks 22 hours ago) and read 6205 times:

Quoting JBLUA320 (Reply 17):
The 97.2% completion rate is actually a bit scary-- I thought jetBlue had a much higher completion rate in months past?

JetBlue cancelled almost every flight on 2/13 (the day of the big snowstorm), and even some flights on 2/14. I believe there were only 1 or 2 cancellations on the other days.

As far as on-time, it's not at all good. But there are still some problems even with that figure - the days after the snowstorm were a mess! On 2/14, JetBlue's on-time figure was a whoppingly low 15%. Also, with the excessively strong head winds causing most westbound flights to make a fuel stops, JetBlue suffered some really bad days (diversions for fuel stops count as delayed flights). And even if a flight didn't have to make a fuel stop, it would still get into Cali an hour late because of the winds.

The reason JetBlue is more vulnerable to such problems is because of its route structure. Over 95% of JetBlue's flights link with NYC or BOS daily. Those two cities were the most heavily hit during the snowstorm. Also, a good percentage of JetBlue's flights are transcon, which experienced many problems during the month. A flight would depart on-time but still land very late.

In any case, I've been tracking all flights starting March 1, and everything looks quite impressive. The E190s are showing massive improvement and flights are running on-time for the most part. If things go on like this, I would expect an on-time factor of over 80% for March. However, being based in NYC and all, we can never predict the weather...

JetBluefan1



Most people on a.net hate JetBlue. Get used to it.
User currently offlineWerdywerd From United States of America, joined Aug 2005, 567 posts, RR: 1
Reply 20, posted (8 years 4 months 4 weeks 21 hours ago) and read 6159 times:

Quoting Richierich (Reply 15):
"Two other carriers also have been integrating new 190s into their fleets, with just the usual glitches but no major problems, sources say."

http://www.flightglobal.com/Articles....html

Are you serious? Jetblue was the first airline to utilize the E190 and help Embraer work out the initial glitches. Because of jetblue, Embraer has worked out most of the initial problems with software upgrades before delivery of the E190 to other airlines. Jetblue was the testbed for this aircraft and of course had to deal with the initial problems.
Beleive it or not, speaking with A/C maintenance here they state that most issues have been solved and I havn't seen many IROP's for the E190 is several weeks unlike when we first had them deleivered. The E190 has had over 5+ software upgrades already and all of our E190's have been updated to the latest.

So saying that the other airlines are not having any issues with the E190 is probably a true statement, but keep in mind it is mostly becasue Jetblue had to deal with them first.


User currently offlineBigdrewfl From United States of America, joined Sep 2005, 127 posts, RR: 0
Reply 21, posted (8 years 4 months 4 weeks 21 hours ago) and read 6159 times:

The E190 contributed very little to the ontime performance. We only have 10 Emb up and running, B6 has learnd from their mistakes and only schs. these planes to operate just about 4 Flights a day. Im not defending the plane but we dont even have half the problems we initially had with the E190. They are performing way better now.

User currently offlineN1120A From United States of America, joined Dec 2003, 26376 posts, RR: 76
Reply 22, posted (8 years 4 months 4 weeks 21 hours ago) and read 6144 times:

Quoting Ikramerica (Reply 10):
CO has a winter threesome: CLE lake effect, NYC blizzards, IAH low clouds and rain.

But they are used to it, and it doesn't usually strike all three hubs at once.

Um, IAH flights may get delayed, but will basically always complete. They just sit in MSY until the weather clears up at IAH.



Mangeons les French fries, mais surtout pratiquons avec fierte le French kiss
User currently offlineLuv2fly From United States of America, joined May 2003, 12090 posts, RR: 49
Reply 23, posted (8 years 4 months 4 weeks 21 hours ago) and read 6139 times:

Quoting Ikramerica (Reply 10):
CO has a winter threesome: CLE lake effect, NYC blizzards, IAH low clouds and rain.

CLE's lake effect has been very minimal this year if at all. Also the snow belt of Ohio is well east of the airport.



You can cut the irony with a knife
User currently offlineIkramerica From United States of America, joined May 2005, 21478 posts, RR: 60
Reply 24, posted (8 years 4 months 4 weeks 21 hours ago) and read 6139 times:

Quoting N1120A (Reply 22):
Um, IAH flights may get delayed, but will basically always complete

Um, the thread is about On Time-performance, and last time I checked, that is what a delay contributes (or detracts from). Completion was a secondary topic in the thread, and CO beats B6 on both numbers.

Just one more time that you, N1120A, decide to correct me for no reason whatsoever. I've asked you not to respond to what I write in the past because of nonsense corrections like this, but you still insist on it. I really don't know what obsession you have with my posts.



Of all the things to worry about... the Wookie has no pants.
25 Richierich : That's strange... I never said that. Must be a glitch.
26 Werdywerd : Nice Edit of #15 you made there.
27 N1120A : You quoted a reply that was about completion percentage, not ontime performance. By using the IAH example, you insinuated that CO suffers from a comp
28 Post contains images JetBlueAtJFK : All the airlines in NY experienced that but B6 has most of their flights in NY so if NY has bad snow and airports close, then basically they close up
29 Richierich : Except that the quote you used is actually in #14.... whatever, it doesn't matter.
30 Werdywerd : Whoops you're right. My bad. Don't know how that happened.
31 Post contains images Lightsaber : I cannot help but noticing that even though B6 has poor ontime statistics, their customer satisfaction remains high. wow! Five? So its like being up t
32 MiCorazonAzul : Judging by this thread starter, this is nothing else but yet ANOTHER jetBlue bashing thread......not surprised.
33 Artsyman : Judging by this thread starter, this is nothing else but yet ANOTHER jetBlue bashing thread......not surprised. **** Judging by your post, you will de
34 JFKLGANYC : "While I think JetBlue's on-time percentage is a horribly low number, I think the fact that they don't choose to cancel flights definitely plays a maj
35 JBLUA320 : I think that's a bit of an exaggeration, though I agree with you that the weather is only part of the problem. JBLU
36 TVNWZ : It is really disingenious to say the blizzard was the big driving force. The blizzard effect lasted several days, yes, but a 62% performance record m
37 Cory6188 : I understand that you're a B6 supporter, and that's fine, but you can't deny the facts. What do you want us to do? Ignore the rather disgraceful onti
38 Nyskymasters : I'm sorry, but to say that "you must remember that the majority of B6's flights touch NYC" and use that as an excuse for running an operation late is
39 JetBluefan1 : It isn't an excuse...it's actually the truth. As someone who lives less than 20 miles from JFK, I'll be first to tell you that the weather wasn't nec
40 AviationAddict : An airline doesn't have any control over the day to day operations of major hub. ATC and mother nature are more to blame than an airline for delays a
41 Post contains images JetBlueAtJFK : You are pushing it to far just b/c you are anti-B6 and would rather see CO succeed so now you act like this is the worst thing you have ever seen and
42 Richierich : You must be kidding, right? Maybe JFK should open up a second hub in PHX to ease the on-time percentages in New York when there is a snow storm.... I
43 Nyskymasters : Why go to PHX? B6 has FLL. The February snowstorm was an unusual event to say the least. What I was trying to say is even without the snow event jetB
44 Cory6188 : Okay, I apologize. However, in all honesty, while I might have been sarcastic, I really don't think that MiCorazonAzul's post was really fair. Even s
45 Post contains images JetBlueAtJFK : Yea true cause I agree with you and I re read my post and it came out harder than it meant and I didn't mean it as hard as it sounded. So I hope we a
46 Sfomb67 : I think I remember seeing several threads this past month about Jet Blue making stops for refueling on quite a few of their westbound transcon flight
47 Tornado82 : I'm thinking Windows 98, with all the "blue screens of death" That's very damning right there, and oh so true. JetBlue has had the lowest on-time per
48 Bridogger6 : Ya know, US Airways has huge New York states and east coast operations, yet they are consistantly good in their on time performance. Ever since combin
49 WJ : The amazing part is that with the blizzard which obviously affected B6, CO and all other heavy east coast carriers, the second to last in on-time perf
50 Col : It is very obvious where jetblue need to focus. But look at the rest of the figures, even though they have the worst on time figures, it seems that PA
51 PassBureauMgr : Oh Please.....Blizzards, new aircraft, hub locations, booking flights as Nonstops that cannot possibly make the distance....... If AA, UA, CO, DL did
52 Slider : From their perspective, no. That would mean they have to play by the rules all the other IATA carriers have to adhere to....in terms of interline bag
53 Richierich : It is strange but if this level of performance is sustained then I suspect the satisfaction will start falling too... PHX was a joke... As for FLL, g
54 Tornado82 : They weren't even that "unusually strong," and if whoever was in the decision making process for that fleet didn't take these occurances into account
55 Lightsaber : I concurr. Not that I like agreeing... but facts are facts. I think B6 is doing really well, but there is a reason when their on time performance was
56 Richierich : The risk is apparently pretty small, in the scheme of things. I don't know the numbers, but if 99% of the flights in any given year make it without a
57 Ikramerica : That is the correct response, and hits the nail on the head. B6 created their problems. Everyone in the industry must deal with weather and airport d
58 Sllevin : I have to concur that certainly, on this board, CO has gotten more grief about the very small number of EWR-HNL flights that have to stop for fuel th
59 JetBluefan1 : Actually, DL/Song with its mighty 757s had to make several fuel stops in MCI that week. JetBluefan1
60 Richierich : .... Plus the complexities of having a dual fleet (now a moot point with the E190). And to my knowledge they have never seasonally dropped a route. I
61 Tornado82 : EWR-TPA, so the Bluers say, was a seasonal drop.
62 Ikramerica : Fine. There are trade offs. Duh. My point was that B6 chose this path. You can't blame it on outside problems, because they are FORESEEABLE. Summer w
63 Tornado82 : I bet the trade-off between 4th F/A and extra seats is almost a push. Those extra seats/lower CASM on the A320 are only advantageous when they're ful
64 PassBureauMgr : Are the thunderstorms in July & Aug at JFK unusual? The blizzards at JFK & BOS in Dec, Jan & Feb unusual? I know that in PHX in July when HP has to c
65 Ikramerica : Especially if they have to load restrict on some segments anyway. Turn arounds are faster with fewer pax and bags, too. There's a reason WN didn't wa
66 JetBluefan1 : Actually, this past summer had especially high amounts of thunderstorms and humidity, unlike summers past. And of course everyone expects a blizzard.
67 Tornado82 : No, the "extremely high winds" have been seen alot more often than 20 years. This wasn't even a 200kt jet streak. Go ask someone like PhilSquares in
68 Post contains links and images Lightsaber : Correct, although its arguable if the route is seasonal or gone... I expect a few a.net threads on this prior to early-winter 2006! Good points. If o
69 Pdpsol : I flew on B6 yesterday, JFK-BOS, and today, BOS-JFK, on the E190 and can say both flights were FLAWLESS, perfect on-time departures/arrivals for both
70 Richierich : Seasonal? Really? I hadn't heard that. If true, it is their first "seasonal drop" to my knowledge. No, of course these things aren't rare. However, w
71 Post contains images Lightsaber : No disagreement from me either. Lightsaber
72 Ikramerica : your understanding and reality aren't quite it tune, i guess. this was more common for B6 last summer than for others, just like the wind issue effec
73 Post contains links Tornado82 : But a blizzard in ATL is alot less common than in New York and Boston. Snowstorms are a regular occurence in NYC/BOS. Jetblue EWR-TPA Dropped? (by Co
74 Richierich : So the answer is that the whole city of New York needs to move further south then! Basically what you are saying is that JetBlue should have opened u
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