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United To Japan. Are Those 777 Outdated?  
User currently offlineGusNYC From United States of America, joined Nov 2005, 143 posts, RR: 5
Posted (8 years 5 months 2 weeks 4 days 12 hours ago) and read 11873 times:

Hi!

I will be travelling to Japan (Kansai) in 10 days. When I mentioned to a friend that I was flying United he said that it was a mistake. That those planes are very old, with no IFE, dirty, the service sucks... etc. Obviously he doesn't like United.

Is he exagetarating or those 777 are in bad shape?

Thanks

Gus

32 replies: All unread, showing first 25:
 
User currently offlineB742 From United Kingdom, joined Mar 2005, 3767 posts, RR: 19
Reply 1, posted (8 years 5 months 2 weeks 4 days 11 hours ago) and read 11803 times:

Quoting GusNYC (Thread starter):
That those planes are very old, with no IFE, dirty, the service sucks... etc. Obviously he doesn't like United.

I think hes wrong...

The 777's arn't in a bad condition, certainly not dirty in my experiances...

They have PTV's

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Service isn't bad either  Smile

The pitch is 31" in Economy, you will get this config to KIX:
http://www.seatguru.com/airlines/Uni...ited_Airlines_Boeing_777-200_1.php

Perhaps he has flown on the domestic T7's which have no PTV's?

Perhaps he just had a realy bad flight  Wink

Rob!  wave 


User currently offlineSpartanmjf From United States of America, joined Nov 2005, 500 posts, RR: 0
Reply 2, posted (8 years 5 months 2 weeks 4 days 11 hours ago) and read 11803 times:

Given that the first commercial delivery of the 777-200 was in May 1995 I am not sure that you can call the aircraft old. Having said that, my flights on UA 777 aircraft have been pleasant, with clean cabins and friendly crew.


"Nuts to the man in 21D!"
User currently offlineCHRISBA777ER From UK - England, joined Mar 2001, 5964 posts, RR: 62
Reply 3, posted (8 years 5 months 2 weeks 4 days 11 hours ago) and read 11744 times:

UA transpac 777s are very nice actully - I'm told the varsity of their crews do the Japan runs and are generally very good indeed.


What do you mean you dont have any bourbon? Do you know how far it is to Houston? What kind of airline is this???
User currently offlineIkramerica From United States of America, joined May 2005, 21511 posts, RR: 60
Reply 4, posted (8 years 5 months 2 weeks 4 days 11 hours ago) and read 11744 times:

He might have been complaining about these planes:

http://www.seatguru.com/airlines/Uni...ited_Airlines_Boeing_777-200_D.php

they are older, no PTVs, and likely offer little service except to HI.



Of all the things to worry about... the Wookie has no pants.
User currently offlineGusNYC From United States of America, joined Nov 2005, 143 posts, RR: 5
Reply 5, posted (8 years 5 months 2 weeks 4 days 11 hours ago) and read 11723 times:

Wow! That is great to know.

In the PTV, do you have an option with a camera on the plane to see the take offs and landings? Games? Or just TV like jetBlue?

I travelled on United, but just in domestic routes, and I liked it.

We will be on Economy Plus. I guess that will give us a little bit more of space.

Gus


User currently offlineSFO212 From United States of America, joined Aug 2004, 220 posts, RR: 0
Reply 6, posted (8 years 5 months 2 weeks 4 days 11 hours ago) and read 11640 times:

I took a UAL 777 from SFO-Nagoya last June. Great flight. The transpac 777s all have PTVs. No TV, however different movie options and a moving map display. No camera to watch takeoff and landing. Not as many Channel options as say on other International Carriers. I think there were about 9 channels of movies and other programming.

BTW, if you are in Economy Plus, check your seats. My wife and I booked the pair of seats on the right side of the aircaft right behind the crew rest seats. Huge amount of legroom. Makes the trip that much better. I think it is row 17 or 18 on some of the international 777s.


User currently offlineDTW757 From United States of America, joined Oct 2003, 1560 posts, RR: 4
Reply 7, posted (8 years 5 months 2 weeks 4 days 11 hours ago) and read 11567 times:

I have flown the United 777 a few times. The tv's are nice but do not offer video on demand like other systems I have seen. The video program is started and you can choose what channel you want to watch but may not pause and start and stop at will.

[Edited 2006-03-17 00:05:15]


721,2,732,3,4,5,G,8,9,741,2,3,4,752,3,762,3,4,772,3,788,D93,5,M80,D10,M11,L10,100,AB6,319,20,21,332,3,388,146,CR2,7,ERJ,
User currently offlineCarpethead From Japan, joined Aug 2004, 2954 posts, RR: 3
Reply 8, posted (8 years 5 months 2 weeks 4 days 10 hours ago) and read 11502 times:

Interior on UA 777s flying transpacs are not dated but some are showing signs of wear.
If you are flying C-class, expect a very small PTV screen compared to other competitors.


User currently offlineUA772IAD From Australia, joined Jul 2004, 1730 posts, RR: 3
Reply 9, posted (8 years 5 months 2 weeks 4 days 9 hours ago) and read 11281 times:

Quoting Carpethead (Reply 8):
Interior on UA 777s flying transpacs are not dated but some are showing signs of wear.
If you are flying C-class, expect a very small PTV screen compared to other competitors.

Very True. I don't think I've been on a transpac UA777 before, but the ones used primarily on European service... and their very nice. Incidentally, a few years ago I flew ANA IAD-NRT, and back. And although the 777-200ER was very nice (at least Y class) and the crew was amazingly attentative, the F and C class seats did not look that great... no lie flat beds (which UA F has). ANA's 744s though, have lie-flats in F and C class.


User currently offlineUniTED From Germany, joined Jan 2004, 312 posts, RR: 0
Reply 10, posted (8 years 5 months 2 weeks 4 days 8 hours ago) and read 11168 times:

Quoting SFO212 (Reply 6):
I took a UAL 777 from SFO-Nagoya last June

I also flew SFO-NGO in June last year. Just out of interest, what day did you fly? We tried first for Fathers day (19th, I think) but made it on the 20th.

It was a great flight (Y+!!!), although the longest one I had ever been on, until our return NRT-ORD stretch.



The opinions expressed here are mine and not necessarily those of Delta Air Lines.
User currently offlineFutureFO From Ireland, joined Oct 2001, 3132 posts, RR: 21
Reply 11, posted (8 years 5 months 2 weeks 4 days 8 hours ago) and read 11124 times:

Everytime I Non-Rev to JPN I always get F. I love the first suite, which is a better product than DL's BizELite. Never had the experience of the UA 777 TransPac. The 2 class 777's are a/c 212-215 I believe. Above 215 is the transpac a/c.



Sean from MCO and SDF



I Don't know where I am anymore
User currently offlineSU From Russia, joined Apr 2004, 360 posts, RR: 2
Reply 12, posted (8 years 5 months 2 weeks 3 days 22 hours ago) and read 9583 times:

Forget about ptv, cleaness and the service. United has channel 9!

Live conversation of ATC and pilots, something no other airlines are offering. Worth every penny of your flight.

UA777s are in great shape plus you got an economy plus seat. That's already a plus. Cabins are a bit worn out but still nice and clean. PTVs work fine and level of food and service are very high. If you like japanies food, you should order obento box.



"Life is too short to take it serious..."
User currently offlineTinkerBelle From , joined Dec 1969, posts, RR:
Reply 13, posted (8 years 5 months 2 weeks 3 days 22 hours ago) and read 9534 times:

I've flown on 2 UA tanspacific 777's and they are actually pretty good. Good thing you aren't flying on their tacky looking 744's.

User currently offlineRoseFlyer From United States of America, joined Feb 2004, 9612 posts, RR: 52
Reply 14, posted (8 years 5 months 2 weeks 3 days 20 hours ago) and read 8810 times:

United's 777s are quite nice. The ones flying Transpacific are all less than 8 years old. The interiors aren't bad either. The economy seats are quite nice with adjustable headrests and good padding.

However United doesn't do as good of a job keeping its planes clean. I have been on an older Thai A300 that was perfectly spotless and then got on a United 777 that had stains on the carpet, grunge on the seat controls and scuff marks on the seats in first class. It won't be bad, but it won't be immaculate either. These planes are run hard and United gets a lot of work out of them, and they do show it to some degree.

United is fine, and they aren't outdated although the 747s have no PTVs in economy.

Quoting GusNYC (Reply 5):
In the PTV, do you have an option with a camera on the plane to see the take offs and landings? Games? Or just TV like jetBlue?

United PTVs are not fancy or new like many others out there. There are no games, no cameras or no live television. They have 9 different tapes that they cycle. They have 4 movies that you can choose from, and many short subject programs from tv like National Geographic and Discovery channel shows. It is nice to have a choice, but the system is not as nice as the on Demand system offered by some other airlines.



If you have never designed an airplane part before, let the real designers do the work!
User currently offlineTreebeard787 From United States of America, joined Jul 2005, 658 posts, RR: 1
Reply 15, posted (8 years 5 months 2 weeks 3 days 18 hours ago) and read 7847 times:

Your Friend had to be exagerating it, I have flown United 777s (ORD-DEN) and they are very nice inside with PTV's and nice large seats, Should be a very comfortable flight over to Japan!


Allons-y!
User currently offlineSparkingWave From South Korea, joined Jun 2005, 671 posts, RR: 0
Reply 16, posted (8 years 5 months 2 weeks 3 days 18 hours ago) and read 7656 times:

Your friend is both mistaken and doesn't like United.

I've flown in countless UA 777 and 747 transpacific flights between ICN, NRT, and the U.S. mainland (LAX, SFO, ORD, and JFK), and the 777s are usually kept very clean and neat.

I flew from JFK-NRT-ICN last December 29th, and in business class both the JFK-NRT and NRT-ICN flights were 777s. Both planes were immaculate and the flight attendants were very friendly and kind.

The business class seats are not the lie-flat style that other airlines have, but they are still very big and comfortable and have a modern look. The IFE is okay, but it's not AVOD. It's also starting to show signs of wear as UA are still using videocassette players to broadcast movies.

I also flew on UA from ICN to HKG via NRT last month on a frequent flyer award in coach. The 777 from ICN to NRT was clean. The meal was more like a snack - those "box" lunches that UA offers which won't really fill you up, but that's better than NH, which doesn't even offer food on the same flight. The 747-400 I took from NRT to HKG, however, had a full meal service for the 5-hour flight.

The 747s are also clean and okay, but there are no seatback tv's. Still, I actually enjoy flying these craft more than the 777 because they're larger aircraft and therefore feel more spacious.

Channel 9 is really cool when flying international! You hear not only the UA pilots but the other pilots from other international airlines and also Japanese ATC. I even heard computer-synthesized speech reports (in English) on weather conditions at NRT while taxiing, which was very interesting.

I've flown on SQ, TG, OZ, and KE on similar flights and except for AVOD there's not that much difference in service. The frequent flyer mileage program on UA is more generous than on these other airlines, which is something you should also consider if you want to get another free domestic (US), intra-Asia, or international flight later. NW also has an equally generous mileage program, but UA's overall service is better (no 777s in NW's fleet, either).

And last, don't forget the Starbuck's coffee. However, on UA it's not always brewed consistently well on every flight. Just add more Bailey's!

SparkingWave ~~~



Flights to the moon and all major space stations. At Pan Am, the sky is no longer the limit!
User currently offlineIlsapproach From United States of America, joined Aug 2004, 410 posts, RR: 0
Reply 17, posted (8 years 5 months 2 weeks 3 days 15 hours ago) and read 6488 times:

Do they offer in flight communications like UA domestic flights?

User currently offlineRoseFlyer From United States of America, joined Feb 2004, 9612 posts, RR: 52
Reply 18, posted (8 years 5 months 2 weeks 3 days 15 hours ago) and read 6167 times:

Quoting Ilsapproach (Reply 17):
Do they offer in flight communications like UA domestic flights?

Yes all mainline United flights subject to pilot discretion feature worldwide tower communication. It can be really fun to listen to Channel 9 in NRT or other international airspace since everyone is trying their best at English and it is fun to hear about airlines you normally would not.

Channel 9 is not available on Explus or United Express services. Also some pilots do not make channel 9 communications available. I have heard this is true anywhere from 5 to 30% of flights.



If you have never designed an airplane part before, let the real designers do the work!
User currently offlineILSApproach From United States of America, joined Aug 2004, 410 posts, RR: 0
Reply 19, posted (8 years 5 months 2 weeks 3 days 14 hours ago) and read 6069 times:

Flown UA many times within the country.....never had pilot cut-off CH9 on me!

Many of these flights have been MSP-ORD-MSP on what is considered a United Express flight (500 series flight #) on the standard 735 and have always had ch9 in flight.

Mike @ MSP


User currently offlineChiGB1973 From United States of America, joined Mar 2004, 1615 posts, RR: 1
Reply 20, posted (8 years 5 months 2 weeks 3 days 14 hours ago) and read 6051 times:

If you are in the position to, ask to see the flight deck while boarding and check with the captain about channel 9. It has always been on when I have flown UA, but I have heard (on a.net) that sometime the flight deck just forgets to turn it on.

Economy Plus is excellent. You will certainly enjoy the leg room on such a long flight.

I have always had great luck on UA. I have only flown domestic and trans-Atlantic routes, but one of the best airlines I have flown across the pond. In particular, the FAs have always been so nice. Kudos to United!

On a separate note, the DirectTV ,like B6, can't be used on such routes because of the signal, right? Doesn't B6 have some trouble with it once they get a certain distance from the U.S.? I have never flown B6, but think I heard this reading some discussions on here.

M

[Edited 2006-03-17 20:09:11]

User currently offlineJAL From Canada, joined Apr 2000, 5085 posts, RR: 8
Reply 21, posted (8 years 5 months 2 weeks 3 days 10 hours ago) and read 4807 times:

You can try JAL or ANA if you want, they both offer excellent services.


Work Hard But Play Harder
User currently offlineN1120A From United States of America, joined Dec 2003, 26444 posts, RR: 75
Reply 22, posted (8 years 5 months 2 weeks 3 days 10 hours ago) and read 4776 times:

Quoting GusNYC (Reply 5):
In the PTV, do you have an option with a camera on the plane to see the take offs and landings? Games? Or just TV like jetBlue?

Just movies in a loop or Airshow.

Quoting ILSApproach (Reply 19):
Flown UA many times within the country.....never had pilot cut-off CH9 on me!

You were lucky. I would say that about 10% of my flights on United have had it turned off

Quoting ILSApproach (Reply 19):
Many of these flights have been MSP-ORD-MSP on what is considered a United Express flight (500 series flight #) on the standard 735 and have always had ch9 in flight.

A 500 series flight number is most definately not a United Express flight number. United Express flight numbers are all in the 4 digits.



Mangeons les French fries, mais surtout pratiquons avec fierte le French kiss
User currently offlineLevg79 From United States of America, joined Sep 2003, 994 posts, RR: 0
Reply 23, posted (8 years 5 months 2 weeks 3 days 9 hours ago) and read 4733 times:

Quoting SU (Reply 12):
Live conversation of ATC and pilots, something no other airlines are offering. Worth every penny of your flight.

Just to be able to listen to JL pilots speaking to Tokyo Center in English is worth every penny of the flight.

Quoting RoseFlyer (Reply 18):
it is fun to hear about airlines you normally would not.

When I flew to Japan on UA I listened to Ch. 9 all the way, except for a couple of hours I took a nap and over the Pacific. The most frequent airlines you hear talking are UA and NW when you approach Japan. There was also an AC flight following us close by about half the way.

Quoting SU (Reply 12):
If you like japanies food, you should order obento box.

I assume you're taking UA 801/800 since your profile says you're from NY. You will get 3 meal services each way. I don't remember you get anything Japanese though. But you do get to choose between Chicken or Beef  Smile Enjoy your trip. Just remember that Alaska looks gorgeous from FL350.

Leo.



A mile of runway takes you to the world. A mile of highway takes you a mile.
User currently offlineUAL747 From , joined Dec 1969, posts, RR:
Reply 24, posted (8 years 5 months 2 weeks 3 days 9 hours ago) and read 4685 times:

I'm going to Japan on the 23rd. My routing is OKC-DFW-NRT on AA's 777-200ER. The ticket was a little more expensive than UA, but I really didn't want to be stuck on a 744 for 14 hrs with no PTV. I did DEN-SFO in January on a UA 772 and yeah, I can agree with some that while the planes aren't old, they are showing some wear and tear. But, back in 2001 I flew PEK-ORD on a 777. Can anyone tell me what is up with the interiors? The flight from PEK-ORD had blue seats, whereas all my other UA flights have had the grey/sunset/rainbow looking seats.

UAL


25 GusNYC : Well, I am taking a flight from NYC to ORD and then from there to Kansai. The flight leaves ORD around noon. Sorry about the lack of detail but I hav
26 Uadc8contrail : my son and i just flew ua833/ua878 hnl-kix-ord...got home tonight and the T7s we were on were fine....ch9 on both legs....i know some of us a.netters
27 Spacecadet : I think you posted another thread about this and I advised you to take JAL or ANA if possible... I haven't flown United to Japan since they switched o
28 Uadc8contrail : spacecadet, was that a tired looking 94 taurus(jal dc10))at the gate in hnl i noticed in the way to the gate in hnl for ua833(ua 777) or was it a afte
29 FutureFO : 500 series flight numbers are mainline flight numbers. 5000 series are express. UA has got kinda like the Shuttle service back on the busy biz flights
30 GusNYC : I can't change the flight since it was booked already and it is a birthday present. Any info about the flight time from ORD to Kansai? Gus
31 Post contains images FiveMileFinal : I've noticed that if you ask nicely, more often than not pilots that have it turned off will turn it back on. On my last trip SFO-LHR, Channel 9 was
32 RoseFlyer : I have had the same thing happen. We were in a long ground hold in Chicago waiting in a line that seemed infinitely long and I asked the flight atten
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