This is the much-hyped million dollar ticket fraud scheme that some of the Southwest ticket counter employees at ELP had going...until they were caught in 2003.
They basically pocketed the cash from last-minute walk up ticket sales. However, the customer didn't know the difference (they were able to board the flight). I'm not sure what the intricacies of this fraud scheme were...
Wow, it appears to be a federal indictment! (the US Attorney's office is involved).
Celebrating the birth of KELPkidJR on August 5, 2009 :-)
Jumpseat70 From , joined Dec 1969, posts, RR:
Reply 1, posted (9 years 1 month 2 weeks 3 days 3 hours ago) and read 1859 times:
I guess they weren't as smart as they thought they were. All ticket numbers are audited by ARC, Airline Reporting Corporation, and kept for 7 years. ARC is just like the IRS. They audit often and frequently. Travel agencies are very familiar with them, but I guess these guys didn't do their homework.
Access-Air From United States of America, joined Sep 2000, 1940 posts, RR: 12
Reply 4, posted (9 years 1 month 2 weeks 2 days 22 hours ago) and read 1675 times:
Pretty sad indeed.....
Dont people that do stuff like this think ahead to the day that they are going to slip up and get caught or are they so smug in what they do that they think itll never come to pass...
Stupidity to the max...
Lincoln From United States of America, joined Nov 2004, 3887 posts, RR: 8
Reply 5, posted (9 years 1 month 2 weeks 2 days 21 hours ago) and read 1603 times:
Quoting Jumpseat70 (Reply 1): guess they weren't as smart as they thought they were. All ticket numbers are audited by ARC, Airline Reporting Corporation, and kept for 7 years
I know ARC is there to keep travel agents honest, but I didn't think that they audited airlines on their own sales... Is WN even an ARC member airline? Then again, the Airlines Reporting Corporation Agents Handbook is targeted exclusively at Travel Agents, so I guess they wouldn't go into detail about the Airlineside of things.
Raise your hand if you know GG WOOF (IIRC, may only be a CO thing)
Quoting KELPkid (Thread starter): Wow, it appears to be a federal indictment! (the US Attorney's office is involved).
Pretty much anything involving an airline is going to be federal because states have, essentially, no jurisdiction over the operations of an airline.
CO Is My Airline of Choice || Baggage Claim is an airline's last chance to disappoint a customer || Next flts in profile
Searpqx From Netherlands, joined Jun 2000, 4345 posts, RR: 10
Reply 8, posted (9 years 1 month 2 weeks 2 days 18 hours ago) and read 1486 times:
Quoting Jumpseat70 (Reply 1): All ticket numbers are audited by ARC, Airline Reporting Corporation, and kept for 7 years.
Minor correct, ARC has nothing to do with internal airline operations. I would imagine this came to light when WNs own internal auditors ran a routine check of the station and noticed something amiss. I'm not sure how WN's DCS works, but it could have been something like departure count not matching ticket count. It sounds like these guys 'sold' walkups a ticket, but didn't actually run the transaction through the system, instead just collecting cash and pocketing it. But they would have had to still issue a boarding document, to allow them through security, and that's probably what tripped them up, boarding documents didn't line up w/ tickets.
"The two most common elements in the universe are Hydrogen and stupidity"