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What Do You Do When Your IFE Computer Crashes?  
User currently offlineN328KF From United States of America, joined May 2004, 6485 posts, RR: 3
Posted (8 years 6 months 3 days 7 hours ago) and read 3946 times:

OK, so it's just the IFE, but still:




When they call the roll in the Senate, the Senators do not know whether to answer 'Present' or 'Not guilty.' T.Roosevelt
19 replies: All unread, jump to last
 
User currently offlineBtriple7 From United States of America, joined Sep 2005, 1161 posts, RR: 8
Reply 1, posted (8 years 6 months 3 days 7 hours ago) and read 3939 times:

I'm surprised it wasn't Microsoft. Maybe they should buy Apple instead.


Just...fly.
User currently offlineFlyDreamliner From United States of America, joined Jan 2006, 2759 posts, RR: 15
Reply 2, posted (8 years 6 months 3 days 7 hours ago) and read 3917 times:

Quoting Btriple7 (Reply 1):
I'm surprised it wasn't Microsoft. Maybe they should buy Apple instead.

...So the money could still go to Bill Gates, and it could fail also .... only with better graphics?



"Let the world change you, and you can change the world"
User currently offlineN808NW From United States of America, joined Aug 2004, 374 posts, RR: 4
Reply 3, posted (8 years 6 months 3 days 6 hours ago) and read 3776 times:

Thats the same screen I saw on all the PTVs of a NW A330 I was on. the IFE was down for about 15 min during mid flight. It looks like linux.

-Jason  swirl 



All flights have great IFE...get yourself a window seat, thats something no PTV can beat! flew 808 Pacific an Atlanic
User currently offlineSabena332 From , joined Dec 1969, posts, RR:
Reply 4, posted (8 years 6 months 3 days 6 hours ago) and read 3771 times:

Ha ha, I saw exactly the same when my PTV on a Swiss flight crashed.

Was the pic taken onboard a Swiss flight or is the "error/booting" message always the same?

Patrick


User currently offlineSeanp11 From United States of America, joined Jan 2006, 290 posts, RR: 0
Reply 5, posted (8 years 6 months 3 days 5 hours ago) and read 3690 times:

Quoting Btriple7 (Reply 1):
Maybe they should buy Apple instead.



Quoting N808NW (Reply 3):
It looks like linux.

You can see the penguin. Linux is just as likely to crash as a mac running OSX. They are both based off unix.


User currently offlineTheSonntag From Germany, joined Jun 2005, 3595 posts, RR: 29
Reply 6, posted (8 years 6 months 3 days 5 hours ago) and read 3686 times:

Quoting Sabena332 (Reply 4):
Ha ha, I saw exactly the same when my PTV on a Swiss flight crashed.

Another reason to fly Lufthansa! No PTVs, no crashes!  Wink


User currently offlineFlyDeltaJets From United States of America, joined Feb 2006, 1882 posts, RR: 2
Reply 7, posted (8 years 6 months 3 days 5 hours ago) and read 3678 times:
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That stuff is usually Linux a way better OS than WIndows or MAC/OS


The only valid opinions are those based in facts
User currently offlineIFEMaster From , joined Dec 1969, posts, RR:
Reply 8, posted (8 years 6 months 3 days 5 hours ago) and read 3645 times:

Well now this is my area of expertise (my company programs IFE systems)...

Everyone who mentioned linux is right, but it's not a 'common' version of linux. By that I mean it's not going to be Linux Redhat or Suse or any type that you can 'buy' at CompUSA. It's a bespoke version configured specifically for the IFE application. Looking at this picture, it looks to me like nothing more than a boot sequence. Normally that's all done and dusted by the time the passengers get on the plane, so if this happened midflight, then it's a manual reboot (I say manual because I've not come across a Unix-based IFE system that will auto-reboot should an error occur). And it goes without saying that this isn't done unless something is wrong - video is jumpy, airmap isn't updating, everything is perpetually frozen, or as in one case on a BD A321 I was on one time, the screen started to randomnly open and close and open and close!

Having said that, if only the airlines would take care of their IFE systems a bit better, we would never have to see this mid-flight reboot.  biggrin 


User currently offlineIwok From Sweden, joined Jan 2005, 1108 posts, RR: 0
Reply 9, posted (8 years 6 months 2 days 23 hours ago) and read 3527 times:

Quoting FlyDeltaJets (Reply 7):
That stuff is usually Linux a way better OS than WIndows or MAC/OS

Bit your tongue I say! OSX is King, and is of course UNIX based. My PowerBook is crash free, 5000-hours and counting.

BTW, I once had my IFE crash on a UA 744, SFO-FRA. About 3-weeks later I got three $200 travel vouchers for my family and I. Those FAs really knew how to keep a customer happy  Smile

iwok


User currently offlineDavidT From Switzerland, joined Oct 2005, 477 posts, RR: 0
Reply 10, posted (8 years 6 months 2 days 21 hours ago) and read 3473 times:

Gotta say that A330 looks superb inside. I thought it was a 787 prototype or something...

User currently offlineRiddlePilot215 From United States of America, joined Oct 2003, 318 posts, RR: 0
Reply 11, posted (8 years 6 months 2 days 21 hours ago) and read 3470 times:
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Go Airbus, Go!!!

The fact that the clickable caption said, "They rebooted the computer in flight, and everything was fine" already scares the living piss out of me.

...People wonder why I don't like Airbus planes...yeesh



God is good, all the time. All the time, God is good.
User currently offlineN1120A From United States of America, joined Dec 2003, 26497 posts, RR: 75
Reply 12, posted (8 years 6 months 2 days 19 hours ago) and read 3405 times:

Quoting RiddlePilot215 (Reply 11):
Go Airbus, Go!!!

The fact that the clickable caption said, "They rebooted the computer in flight, and everything was fine" already scares the living piss out of me.

...People wonder why I don't like Airbus planes...yeesh

Um, the exact same thing can happen on a Boeing plane.



Mangeons les French fries, mais surtout pratiquons avec fierte le French kiss
User currently offlineSuperhub From Hong Kong, joined Jan 2006, 478 posts, RR: 0
Reply 13, posted (8 years 6 months 2 days 19 hours ago) and read 3396 times:

Quoting RiddlePilot215 (Reply 11):
Go Airbus, Go!!!

The fact that the clickable caption said, "They rebooted the computer in flight, and everything was fine" already scares the living piss out of me.

...People wonder why I don't like Airbus planes...yeesh

This exact thing happened in many of my Song flights, and B752 are not exactly Airbus planes.


User currently offlineRiddlePilot215 From United States of America, joined Oct 2003, 318 posts, RR: 0
Reply 14, posted (8 years 6 months 2 days 19 hours ago) and read 3384 times:
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Quoting Superhub (Reply 13):

This exact thing happened in many of my Song flights, and B752 are not exactly Airbus planes.

Well I mean it can happen with anything that is 3rd party proprietary software. I just like picking on Airbus because their planes seem to have an overabundance of it throughout  Smile



God is good, all the time. All the time, God is good.
User currently offlineTod From Denmark, joined Aug 2004, 1725 posts, RR: 3
Reply 15, posted (8 years 6 months 2 days 14 hours ago) and read 3275 times:

Quoting RiddlePilot215 (Reply 14):
Well I mean it can happen with anything that is 3rd party proprietary software.

Not just the software, all the hardware come from 3rd party vendors, such as the nice people at Rockwell-Collins, Panasonic and Thales.

Tod


User currently offlineSabena332 From , joined Dec 1969, posts, RR:
Reply 16, posted (8 years 6 months 2 days 13 hours ago) and read 3262 times:

Quoting IFEMaster (Reply 8):
Everyone who mentioned linux is right, but it's not a 'common' version of linux. By that I mean it's not going to be Linux Redhat or Suse or any type that you can 'buy' at CompUSA. It's a bespoke version configured specifically for the IFE application.

That's interesting. I didn't know that most IFE systems are running on Linux.

Quoting IFEMaster (Reply 8):
Looking at this picture, it looks to me like nothing more than a boot sequence.

Right, a F/A once told me that the PTV reboots when the penguin in the top right corner of the PTV is visible. Now I realize that it is the Linux logo penguin which I failed to realize during the flight (well, no wonder, it was 3 o'clock in the night).

Patrick


User currently offlineMarkHKG From United States of America, joined Dec 2005, 960 posts, RR: 2
Reply 17, posted (8 years 6 months 2 days 13 hours ago) and read 3244 times:

Maybe the caption should have read...

"The flight attendant then stared angrily at a passenger sitting in the isle...her cold stare rebooted the system and everything was fine."

hehe Big grin



Release your seat-belts and get out! Leave everything!
User currently offlineNighthawk From UK - Scotland, joined Sep 2001, 5157 posts, RR: 33
Reply 18, posted (8 years 6 months 2 days 13 hours ago) and read 3201 times:

Boeing 787 cockpit test:



 Silly



That'll teach you
User currently offlineIFEMaster From , joined Dec 1969, posts, RR:
Reply 19, posted (8 years 6 months 2 days 12 hours ago) and read 3163 times:

Quoting Sabena332 (Reply 16):
That's interesting. I didn't know that most IFE systems are running on Linux.

Certainly all IFE systems that I've worked on have been bespoked versions of Linux or an incarnation of Unix. I would dread to think what would happen if they were Windows based. Incidently, the use of Mac OS-X has been investigated, and would probably work well. The problem is licensing; Apple are notoriously protective about their OS and it's shield methods for install don't recognize many machines that aren't Gx chip based. That may change now that the MacTel architecture has been released. I for one would love to see IFE systems running on OS-X.

I worked on one of the first PTV systems years ago which ran on an antequated VMS platform! Eurgh!


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