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Why Is Delta In Financial Trouble?  
User currently offlineFantasticFlyer From United States of America, joined Mar 2006, 57 posts, RR: 0
Posted (8 years 5 months ago) and read 7628 times:

I would really appreciated if someone could help me out here. I've been taking Delta for years now,and imo they always seem to have good deals and at least when I travel their planes are usually packed.

What is the reason behind Delta's financial trouble?

119 replies: All unread, showing first 25:
 
User currently offlineSLCUT2777 From United States of America, joined Dec 2005, 4049 posts, RR: 11
Reply 1, posted (8 years 5 months ago) and read 7599 times:

Quoting FantasticFlyer (Thread starter):
What is the reason behind Delta's financial trouble?

Inept leadership! The biggest financial goofs that happened under previous CEO Leo Mullin were the acquisition of network carriers ASA and ComAir, which gave the cash reserve it's first big hit from high profits gained during the 1990's. the second big financial mistake was not renegotiating the pilots contract soon after 9/11. It finally was the first time in late 2004, but this should have happened two years earlier. If Delta had resisted buying ASA and ComAir, and redid the pilots contract in '02 rather than '04, and made many of the network changes in a measured way over time, I think it is quite a safe assumption they would be every bit as profitable as Continental right now if not more. Instead, they are a Chapter 11 sick step child like United and USAir were and in the same boat as Northwest. If Mullin had been given the boot in '02 I think workers would not be taking the steep cuts they've been forced to swallow and DL would be right up there as being one of the best managed carriers in North America and growing rather than relying on network carriers. But they will be back!



DELTA Air Lines; The Only Way To Fly from Salt Lake City; Let the Western Heritage always be with Delta!
User currently offlineMalpensaSFO From , joined Dec 1969, posts, RR:
Reply 2, posted (8 years 5 months ago) and read 7568 times:

Quoting FantasticFlyer (Thread starter):
What is the reason behind Delta's financial trouble?

Inept Management
Greedy Pilots
Insane Leases
Less than Sensible Route Planning
Inconsistent Service


User currently offlineIkramerica From United States of America, joined May 2005, 21499 posts, RR: 60
Reply 3, posted (8 years 5 months ago) and read 7556 times:

Outdated MD80 and 763 interiors
Song "experiment" devalued image on key transcon routes
Too much old, inefficient metal



Of all the things to worry about... the Wookie has no pants.
User currently offlineStarrion From United States of America, joined Jul 2003, 1126 posts, RR: 2
Reply 4, posted (8 years 5 months ago) and read 7556 times:

And the very basic fundamental problem that they are selling tickets for less than what their costs are in order to remain competitive.

The above posts explain why their costs are higher than their competitor's.



Knowledge Replaces Fear
User currently offlineFantasticFlyer From United States of America, joined Mar 2006, 57 posts, RR: 0
Reply 5, posted (8 years 4 months 4 weeks 1 day 23 hours ago) and read 7547 times:

Quoting SLCUT2777 (Reply 1):

Wow, thanks for the response ! I figured that it had to be something behind the scenes because as I said i've been taking Delta for years and i've never had any problems. Whether it be fares, which i've always found very reasonable, and/or customer service which imo has always been great. They took out food on certain flights but that was never a huge issue for me, so I was really stuggling trying to figure out what exactly their problems were, because I and obviously many others view them as an excellent airline.

I agree I believe that they will be back as well. It stinks that they are not in the position that they should be in because of poor leadership. Again Thanks


User currently offlineWesternA318 From United States of America, joined Oct 2004, 5652 posts, RR: 24
Reply 6, posted (8 years 4 months 4 weeks 1 day 23 hours ago) and read 7547 times:

And not ot mention a CEO who didnt know A DAMN THING about the airline, ro the industry, and brought all his cronies in and the board gave ALL of them their blessing.


Next trip: SLC-DEN-SLC-PHX-JFK-LAX-SLC with my wife and oldest daughter. F9 to and from DEN, US to JFK, AA 321 and CR7
User currently offlineFantasticFlyer From United States of America, joined Mar 2006, 57 posts, RR: 0
Reply 7, posted (8 years 4 months 4 weeks 1 day 23 hours ago) and read 7527 times:

Quoting Ikramerica (Reply 3):
Outdated MD80 and 763 interiors

Thats a pretty weak reason as to why they are in financial trouble. Are you saying that people dont want to fly Delta because they have outdated interiors?

Im NOT being snarky here, really just asking


User currently offlineFantasticFlyer From United States of America, joined Mar 2006, 57 posts, RR: 0
Reply 8, posted (8 years 4 months 4 weeks 1 day 23 hours ago) and read 7516 times:

Quoting Starrion (Reply 4):
And the very basic fundamental problem that they are selling tickets for less than what their costs are in order to remain competitive.

The above posts explain why their costs are higher than their competitor's

This is interesting. Your saying that they are selling tickets for less in order to remain competitive. But that for a flyer like myself is one of the reason why I fly Delta. Their tickets imo have always been reasonable. I dont even consider an airline like CO because they're charging 100-200$ more !!


User currently offlineMalpensaSFO From , joined Dec 1969, posts, RR:
Reply 9, posted (8 years 4 months 4 weeks 1 day 23 hours ago) and read 7516 times:

Quoting Ikramerica (Reply 3):
Outdated MD80 and 763 interiors

You mean... A N C I E N T

Quoting Ikramerica (Reply 3):
Song "experiment" devalued image on key transcon routes

And threw out the Premium traffic.. But we all know United and American are more than happy with the ex-Delta Premium traffic.. wink 

Quoting FantasticFlyer (Reply 8):
Thats a pretty weak reason as to why they are in financial trouble.

It is a direct result of bad decison making..

Quoting FantasticFlyer (Reply 8):
Are you saying that people dont want to fly Delta because they have outdated interiors?

Why would anyone want to fly on the "Biman" of North America?


User currently offlineIkramerica From United States of America, joined May 2005, 21499 posts, RR: 60
Reply 10, posted (8 years 4 months 4 weeks 1 day 23 hours ago) and read 7507 times:

Quoting FantasticFlyer (Reply 8):
Thats a pretty weak reason as to why they are in financial trouble. Are you saying that people dont want to fly Delta because they have outdated interiors?

CO got 40,000 paid miles from me last year, and one reason for me was the product. MD80s and run-down domestic 763s are a turnoff to me when I can pay CO the same price and get much more modern 737 and 757 interiors (though a few of their 757s are showing wear).

Other people on these threads have said the same thing about DLs interiors. Haven't read too many "CO's XXX interior was disgusting" threads.

AA had same complaints about MD80s until they upgraded them, and still get them re: the 757s. People DO care. I avoid AA because the routes they fly that I need out of LAX are mostly 757s and MD80s. If they were 738s, I'd be more interested.

It's one of MANY factors. I added some to a list already started by the posts above me.

Singling out that one factor I listed as the reason is "pretty weak" of you.

You have to combine it with the old metal comment: 732s, MD80s, old 763s. They go together. Give the impression of old, loud, dirty planes.

If you are going to pay the same price for a product and fly often, you might as well choose the one that seems like you are getting your money's worth.

The occasional flyer won't really know they could get better elsewhere. Airlines don't make their money on occasional flyers, however...



Of all the things to worry about... the Wookie has no pants.
User currently offlineWesternA318 From United States of America, joined Oct 2004, 5652 posts, RR: 24
Reply 11, posted (8 years 4 months 4 weeks 1 day 23 hours ago) and read 7507 times:

Quoting FantasticFlyer (Reply 9):
I dont even consider an airline like CO because they're charging 100-200$ more !!

Funny, I'm more than willingto pay three times the price if it means DL would lose that money and CO can get me there.



Next trip: SLC-DEN-SLC-PHX-JFK-LAX-SLC with my wife and oldest daughter. F9 to and from DEN, US to JFK, AA 321 and CR7
User currently offlinePope From , joined Dec 1969, posts, RR:
Reply 12, posted (8 years 4 months 4 weeks 1 day 23 hours ago) and read 7493 times:

Cost > Revenue will always lead you to financial problems.

User currently offlineFantasticFlyer From United States of America, joined Mar 2006, 57 posts, RR: 0
Reply 13, posted (8 years 4 months 4 weeks 1 day 23 hours ago) and read 7493 times:

Quoting MalpensaSFO (Reply 10):
Why would anyone want to fly on the "Biman" of North America?

I cant speak for everyone only myself, in that my one of my main considerations when flying is cost. If Delta has a flight for 180$ (this is all hypothetical of course) and CO has that same flight for 280$ im taking Delta. My thought process isnt on the interior decor


User currently online1337Delta764 From United States of America, joined Oct 2005, 6470 posts, RR: 2
Reply 14, posted (8 years 4 months 4 weeks 1 day 23 hours ago) and read 7474 times:

The interior issue is being fixed. So far, the new interiors have been done on some MD-88s, MD-90s, 757-200s, 767-300 domestic, and 737-800. I have flown on the 757 with the new interior.

[Edited 2006-03-24 21:43:32]


The Pink Delta 767-400ER - The most beautiful aircraft in the sky
User currently offlineFantasticFlyer From United States of America, joined Mar 2006, 57 posts, RR: 0
Reply 15, posted (8 years 4 months 4 weeks 1 day 23 hours ago) and read 7474 times:

Quoting Ikramerica (Reply 11):
Singling out that one factor I listed as the reason is "pretty weak" of you

I understood and agree with everything else you said that one in particular stuck out because people that I know who fly, interior isnt a major issue.

And I believe I said that I wasnt trying to be snarky I really wanted to know why you felt that was such a serious issues that would lead to financial issues. So there was no need for the little comment


User currently offlineMalpensaSFO From , joined Dec 1969, posts, RR:
Reply 16, posted (8 years 4 months 4 weeks 1 day 23 hours ago) and read 7433 times:

Quoting FantasticFlyer (Reply 14):
I cant speak for everyone only myself, in that my one of my main considerations when flying is cost. If Delta has a flight for 180$ (this is all hypothetical of course) and CO has that same flight for 280$ im taking Delta. My thought process isnt on the interior decor

That is very well.... For other people, as myself, an extra $100.00 or so is well spent on an airline that is not broke, falling apart, or a mess from the word go!

Quoting 1337Delta764 (Reply 15):
So far, the new interiors have been done on some

Some.... That always helps.... Some.....

Just like some... people chose to fly some... other airlines over Delta  wink 


User currently offlineAzstagecoach From United States of America, joined Mar 2006, 152 posts, RR: 0
Reply 17, posted (8 years 4 months 4 weeks 1 day 23 hours ago) and read 7421 times:

Contrary to your experience, out of the DC market they are consistently higher priced, not lower (of the majors).

As others have pointed out, the Delta planes flown are cosmetically falling apart, from brown paneling to ripped seats and seatback pockets. Still worse, their "updated" interiors don't seem updated at all, with no winged headrests or ife and less comfortable FC. More incredible still, they bought those pretty 764's and didn't bother putting in the IFE they were already wired for-- makes them look pennywise and pound foolish.

But even if DL raised their prices as others have suggested here, they would still have huge financial problems: they have leveraged everything they have and are as noted elsewhere on a.net are now borrowing for day-to-day operations. Pilots contracts and asa/comair aside, I really wonder what those dividends looked like in the late 90's. We already know where the profits weren't going, namely the pension plan.

Strange as it may sound, AA often has the lowest fares of the majors in the DC market. Not that AA has a much better product. -A


User currently offlineBobnwa From United States of America, joined Dec 2000, 6463 posts, RR: 9
Reply 18, posted (8 years 4 months 4 weeks 1 day 23 hours ago) and read 7421 times:

Quoting MalpensaSFO (Reply 10):
Why would anyone want to fly on the "Biman" of North America?

Kahala, how do you explain one of the highest load factors in the industry?


User currently offlineCadet57 From United States of America, joined Jul 2005, 9085 posts, RR: 30
Reply 19, posted (8 years 4 months 4 weeks 1 day 23 hours ago) and read 7421 times:

Quoting MalpensaSFO (Reply 17):
Some.... That always helps.... Some.....

you do realize that, well they arent done in a day and the entire fleet will take some time... sarcastic 

Quoting Ikramerica (Reply 11):
You have to combine it with the old metal comment: 732s, MD80s, old 763s. They go together. Give the impression of old, loud, dirty planes.

yes, but those planes are paid for..... hence the reason why they arent sitting in MHV right now or on their way to some third world airline.



Doors open, right hand side, next stop is Springfield.
User currently offlineBoeingguy1 From Ireland, joined Jan 2006, 415 posts, RR: 1
Reply 20, posted (8 years 4 months 4 weeks 1 day 23 hours ago) and read 7407 times:

Quoting FantasticFlyer (Reply 9):
I fly Delta. Their tickets imo have always been reasonable. I dont even consider an airline like CO because they're charging 100-200$ more !!

...and now you know why CO acutally made money some quarters last year... compared to the hemmoraging DL did.



Gatwick South! Id rather crash in Brighton!
User currently offlineSLCUT2777 From United States of America, joined Dec 2005, 4049 posts, RR: 11
Reply 21, posted (8 years 4 months 4 weeks 1 day 23 hours ago) and read 7394 times:

Former CEO Leo Mullin was a classic example of a "Pig-at-the-trough!" All he did was loot DL for an outlandish salary and bonus $$$ while everyone began to suffer (the pilots a little later though). It was very clear right after 9/11 he was the wrong person to be running the company let alone an airline! Now Grinstien, Bastian and Whitehurst are left to clean up the mess of what was once a proud airline.
They do have the company on the right track however, and they have set up a more realistic network they can work with and have divested themselves of ASA as well as their unprofitable DFW hub and will divest ComAir during the remaining course of their Chapter 11 proceedings. I'm confident they will have a niche in 30-35% of their mainline flying to International destinations, especially to Latin America, Canada and Eastern Europe, the later being a new niche that no North American Carrier has sought to carve out a following of loyal customers. They will compete with AA for Latin America and AC for trans-49th routes, particualrly from their SLC hub.
Late this year or early next year they will emerge from Chapter 11 and start looking at some needed fleet additions and some retirements further of older a/c. I see them adding more 777s (200 & even 300 LR/ERs!) as well as getting an order in for some 787s not to mention the possibility of some Embraer 190/195s. I also see them finally getting some routes into China from their ATL hub and perhaps upon getting some LR/ER 777s getting a route or two into Australia. SLC will compete with DEN & UA for the western part of North America successfully and do something they couldn't do at DFW against AA and WN at DAL.
Yes folks, don't write DL off, they will be back!

[Edited 2006-03-24 22:02:42]


DELTA Air Lines; The Only Way To Fly from Salt Lake City; Let the Western Heritage always be with Delta!
User currently offlineWesternA318 From United States of America, joined Oct 2004, 5652 posts, RR: 24
Reply 22, posted (8 years 4 months 4 weeks 1 day 23 hours ago) and read 7362 times:

Quoting Cadet57 (Reply 20):
Trespassers will be shot. Survivors will be shot again.

Cadet, that is AWESOME! Welcome to my RU list!



Next trip: SLC-DEN-SLC-PHX-JFK-LAX-SLC with my wife and oldest daughter. F9 to and from DEN, US to JFK, AA 321 and CR7
User currently offlineCadet57 From United States of America, joined Jul 2005, 9085 posts, RR: 30
Reply 23, posted (8 years 4 months 4 weeks 1 day 23 hours ago) and read 7362 times:

Quoting Boeingguy1 (Reply 21):
...and now you know why CO acutally made money some quarters last year... compared to the hemmoraging DL did.

why? because the happened to charge less on a route? CO is unbeleiveable out of BDL, I never fly them... its either AA, US, or DL as they are by far a BETTER, CHEAPER, and PLESANT airline



Doors open, right hand side, next stop is Springfield.
User currently offlineWesternA318 From United States of America, joined Oct 2004, 5652 posts, RR: 24
Reply 24, posted (8 years 4 months 4 weeks 1 day 23 hours ago) and read 7352 times:

Quoting Cadet57 (Reply 24):
CO is unbeleiveable out of BDL, I never fly them... its either AA, US, or DL as they are by far a BETTER, CHEAPER, and PLESANT airline

I think all we fly there now is mainly ERJS from all 3 hubs, and the occasional 737 from IAH.



Next trip: SLC-DEN-SLC-PHX-JFK-LAX-SLC with my wife and oldest daughter. F9 to and from DEN, US to JFK, AA 321 and CR7
25 AADC10 : DL also had a couple of other problems. The large L-1011 and later 767 fleets gave them very extensive widebody service throughout the country but as
26 MrMcCoy : If you are implying that this is why Delta is flopping, then my sir you might want to grab a copy of the airline's year-end records and give them a o
27 Gigneil : That's the problem right there. You get a lot of customers by giving your product away, but you don't really make any money. N
28 DL787932ER : One thing that no one's mentioned yet on this thread is the revenue side of the equation. DL is probably the legacy with the most direct LCC competiti
29 MrMcCoy : Exactly, that's why anyone who wants to really know what's happening with Delta needs to grab a copy of the 4Q05 financial report and read it cover to
30 Jetdeltamsy : Low cost carriers. September 11. A changing world economy. Fuel prices. Leo Mullin. Leo Mullin. Leo Mullin.
31 RwSEA : 1) As mentioned, DL has taken a huge hit in Florida which has historically been their market. FL, B6, and to a lesser extent WN have taken a huge bite
32 SLCUT2777 : Quite honestly I think that getting rid of ALL the remaining "MDs" will help and going with a few more 73G or 738 will improve yields, and for smalle
33 FantasticFlyer : Really appreciate the response
34 MalpensaSFO : High Load factors have nothing to do with the bottom line... High Load factors dont bring in the money, high ticket revenue does. You can fill a 767
35 SLCUT2777 : In the case of NW I think virtually all can be said, some can be said for DL, which is why I think NW is going to go down into Chapter 7 if anyone do
36 ChrisNH : Labor costs are too high. It's understood that this is the problem, but the convenience of blaming 'fuel' masks the other obvious problem: Labor. One
37 Bobnwa : Kahala, you implied that no-one would want to fly Delta and I am countering with their high load factors. The botton line was not under discussion bu
38 Boeingguy1 : Well, I might agree with you on US, but AA and DL are certainly not better (service and quality wise) than CO. And yes, because DL charges LESS on mo
39 Dl757md : Currently all Delta employees including management and excluding pilots are in the bottom third of their respective industy-wide payscales. Ratchetin
40 JetBluefan1 : My parents flew JFK/LGA-ATL-STT-ATL-JFK this past week. The round trip price for their flights was over $730 when booking several weeks in advance. To
41 Scalebuilder : All of this I can agree with, but you also have to add low and controllable operating costs to your equation. Should your cost exceed your revenue, D
42 Post contains images SLCUT2777 : Delta is the least unionized of the major legacy carriers. But yes this defined pension retirement benefit plan is costly and for non-pilot employees
43 Post contains images GQfluffy : I know this may be on OO, not DL, but last May I took a flight out of HLN to SLC at 8:30 pm. Anyone who knows Montana knows the loads out of ANY city
44 RiddlePilot215 : Let's take the pilots out of the equation.......An airline pilot is still one of the most stressful jobs on this planet, next to being a controller.
45 TVNWZ : I fly Delta often from TPA through ATL. I find them, mostly, on time, efficient and friendly. I find the interiors clean. The lights work. The seats w
46 Glareskin : Some years ago I followed the same decisive process. And back then I ended up with Delta a lot of time (20 plus segments a year) because they are che
47 DL4EVR : The DC-10's were from the Western acquisition and were only used for about 2 years. And DL's time has not come. They are not going anywhere.
48 Post contains images MalpensaSFO : Except in the direction of the Bankruptcy judge...
49 Post contains images SLCUT2777 : Helena (HLN) is probably a community subsidized flight by the Feds. Go to Great Falls (GTF) or Kalispell (FCA) and you'll see high frequencies of CRJ
50 Supa7E7 : DL pilots have been naughty. Their crimp on the American economy should not be ignored. What if we had to pay locomotive drivers $200k per year? The
51 Halls120 : Wrong. DL pilots are no longer the highest paid. For the 777/widebody pilots, AA, CO, FedEx, and UPS pilots make more than their DL colleagues, and W
52 Aa757first : They had to do something, and I think they did the right thing. Here they were competing against UA, AA, CO, B6. Remember, at this time, even TZ was
53 Bucky707 : A WN pilot flying a 737 makes more than a DL pilot flying a 777.
54 Post contains links DAirbus : I strongly disagree. Check out the pay comparisons for some of some of the non-pilot workgroups on page 14 of the report below. http://investor.delta
55 WesternA318 : They also flew a few in the 70's to offset any delivery delays with the then-new L-1011 fleet. They were leased from UA in 1971/2 and then returned i
56 Post contains images Teixeim : I wonder what Leo Mullin is doing these days? We recently flew Delta RIC-ATL-GRU and back in Coach all in December 2005. We could not have had a nicer
57 GQfluffy : Thats a big negative on that one. Helena is not subsidized. Well, ok. I never once heard from any of the OO people while I was there (working for GQ
58 DL4EVR : Yeah, I knew that but I thought it was a little after. Thought they leased the DC-10s from UA after they retired the 747s, which IIRC was in 1975. Oh
59 Scalebuilder : I am by no means trying to single out one or more groups of employees for how they are compensated. I don't think that just "that paycheck according
60 Post contains images Boeingfanyyz : They're not making enough money! Cheers, Boeingfanyyz
61 WesternA318 : Nope, in fact, for almost a year, they flew ALL 3 of the first generation of widebodies...really awesome, I have several National Geographic ads from
62 Post contains images AirCanada014 : sounds like they will be closing for good ? I hope so.. too many legacy carriers in the states.. I think DL and NW should be gone and keep AA, UA, CO
63 Post contains images SLCUT2777 : You're VERY lucky your beloved AC didn't close for good during their long lengthy reorganization in Canada's version of chapter 11 that duplicated UA
64 JmhLUV2fly : I didn't read through all the replies but I will give you my take on things, in addition to management decisions, September the 11th and oil prices, o
65 SLCUT2777 : Couldn't be better said. Defined Pension Benefits which is the darling stepchild of the socialist thinking AFL-CIO is what to many legacy carriers of
66 OttoPylit : Airtran's service is no where near comparable to Delta's better service. You even said it yourself: Yea, FL's theory is, lets pay our people crap, th
67 FlyPNS1 : DL makes money? If DL is making money, why are they in bankruptcy court crying poverty? What airline are you talking about? Certainly not Delta.
68 Post contains images OttoPylit : My bad. Thats what typing too quickly will get you. Let me re-phrase. DL will actually continue to try to make money and please people at the same ti
69 Post contains images FlyPNS1 : I've never said I wish DL would go under. I was once a very loyal customer of Delta. I never considered flying anyone else. Atlanta was practically a
70 Post contains images MalpensaSFO : Delta hasnt done both at the same time since Nixon was President.. You arent talking about Delta, that is for sure.. The only Atlanta based LCC that
71 Post contains images OttoPylit : Oh yes you have, you silly little boy. You've said several times in regards to Delta's "inept leadership" that its just as good that DL go under, etc
72 N839MH : MalpensaSFO...just curious...maybe I have missed it somewhere, but is your favorite airline and why?
73 Jmhluv2fly : I think what MalpensaSFO was trying to say is that the only airline based/headquartered in Atlanta is Delta so that the only LCC of sorts or any airli
74 Tommy767 : As stated, it has everything to do with leases, pilot contracts, comair, mismanagement. But old, dirty 767s don't help the problem either. I flew Delt
75 RiddlePilot215 : I heard the same thing about Pan Am in 1991.... Hell, my Airline Mgmt. teacher still says that... We all know what happened with that... The fact of
76 SparkingWave : This echoes my sentiment. Here's my take on Delta's problems: I'm sure Delta currently offers quality service, but the prestige and excitement of fly
77 DAirbus : Thank you for your clarification. I agree with you that wages alone do not paint a complete picture of employee costs and that the costs of benefits
78 Bobnwa : Don't know which airline is the favorite of MalpensaSFO, but his friends LHR001, and KAHALA777 didn't like UA, NW, CO, AA, or DL.
79 FlyPNS1 : You must be confusing me with someone else because I've never said this. DL's customer service has been in decline for well over 15 years...not that
80 MalpensaSFO : Notice a trend with those airlines? Or their level of service? Take UA and CO out of the above list, they are trying hard to be "real" airlines and n
81 TVNWZ : Don't know what they pay, but as a paying customer of both airlines, the experience is about the same. I do not mind either airline. I do like the XM
82 Post contains images OttoPylit : Is it selective memory, or just plain ignorance that plagues you? When I have a little more time on my hands, I'll be a good boy and go back to get t
83 Alitalia744 : Otto what would you know about Medallion happiness? Don't you know we're never happy unless we're given upgrades on EVERY flight, never have to board
84 WesternA318 : Actually, DL was one of the more conservative airlines in the 80's. The only airline they bought, after much deliberation, and thought into it, was W
85 Alitalia744 : The usage of the word "Medallion" gives us a complex which causes us to look down upon all other travellers, even fellow "elite" members only for the
86 WesternA318 : LOL, Alitalia, it's just as bad with our Elites. When CO announces Boarding, especially in SLC and IAH for what Ive noticed, lol, there's this mob sce
87 FlyPNS1 : I was talking about customers leaving not management. I would agree that DL's management does need to stick around for a while, except for Grinstein.
88 Post contains images OttoPylit : ACTUALLY....LOL. You are starting to sound like some Medallions I've ran into before. Yea, I remember when they started that unlimited Medallion upgr
89 Post contains images WesternA318 : Oh yeah, and don't forget how they holler at the F/A if they only get ONE drink before pushback... LOL, the line's been pushed back to 30 feet at DL?
90 Alitalia744 : Shamefully, Otto, I've had to exercise that right before, although on my last flight I asked the F/A if I could put a bag in the F/C closet rather th
91 WesternA318 : LOL Alitalia, well put, FINALLY THE TRUTH IS REVEALED! LOL You and OttoPylitt Welcome to my RU list!
92 Halls120 : Let's see if I understand you. As an employee, you think you should get to non-rev in first class instead of a paying passenger - a frequent flying p
93 WesternA318 : Halls, I believe to what me, Alitalia and Otto are doing is playing on sarcasm at watching the Elite/Medallion pax board, that's all. Nothing serious
94 Alitalia744 : Halls120 it's a joke, get over it. It has nothing to do with falling customer service. Aren't you taking it a little out of context here? DL caters t
95 Bobnwa : For years CO had hundreds of "scab" pilots flying for them. This was a result of a CO ALPA strike sometime in the 80's I believe. For years ALPA pilo
96 Post contains images MalpensaSFO : That is about it.. In the early 1990's Delta Airlines started to cut back on what made itself stand alone. Throughout the balance of the 1990's Delta
97 WesternA318 : Now I know ATL can be a pain, but I honestly think CVG is quite nice for the hub it is. LOL, you're saying we're good in this thread, but then you bl
98 MalpensaSFO : Ding.. Ding.. A for Service F for what Continental did to Air France in Paris
99 WesternA318 : Man, talk about holding a grudge, lol. At least CO isn't the overbloated government supported whale AF is.
100 MalpensaSFO : Overbloated? Government Supported? Air France is a stand alone airline for quality, service, and reputation..
101 Post contains images WesternA318 : And the dirtiest planes around!
102 Post contains images OttoPylit : Well, we never had any Elite carpet, but the Medallions know when they will be boarding and have to beat all the others on. If you know your going to
103 Post contains images Halls120 : I didn't see the sarcasm icon, so how am I to know he wasn't serious? "Chill" yourself, thanks! I'm taking nothing out of context. Unless I'm misunde
104 Post contains images WesternA318 : When I fly, usually i have my HP backpack with me, no need for a carryon with this sucker. Just put my junk in that, get on the plane and I'm usually
105 OttoPylit : As nice as that would be employee-wise, unfortunately its not so. Not that I really care, as long as I get a seat on that plane, I'm happy. Also, whe
106 Post contains images OttoPylit : Oh brother! What a crock! I'm sure CO very discreetly just dropped a piece of metal onto the runway at just the right place...... Yet another conspir
107 Post contains images WesternA318 : Are you sure it wasnt Hillary and Janet Reno? I couldve sworn the inverted chest...LMAO
108 Halls120 : I actually remember Western when it was a pretty good airline serving my then home state. Good TV commercials as well.
109 Post contains images MalpensaSFO : Correction.... It was definitely in reference to what happened in Paris with Continental Airlines, and the Concorde in 2000. However, are we just to
110 WesternA318 : Malpensa, the CO DC-10 was far from being a rustbucket. That particular DC-10 was built between 1976/1979, I'm betting it was a good decade younger t
111 Alitalia744 : Yes and the Lufthansa A320 that couldn't stop on the runway, or the British Airways (Airtours) that caught fire on the ground, or the numerous AF A34
112 DeltaSFO : Speaking of ignoring things, you're ignoring the fact that the Concorde in question was 25 years old at the time it went down. And you're ignoring th
113 MalpensaSFO : Finally... An American admits something ... So it was ... 24, or 21 years old... The Concorde programme had a near spotless record since its inceptio
114 WesternA318 : LOL thats because it would be a hangar queen if mechanics werent pouring over it before each flight...
115 Post contains images MalpensaSFO : Ok... Score One for you... That was a fact since day one...
116 Delta767300ER : Regarding Delta's alledged dirty interiors, I have flown on DL M88's, 738's, 732's, 767's, 763's, and 757's within the last few years. Out of all of t
117 DeltaSFO : Are you really that clueless? I mean seriously, at some point, wouldn't you decide to go look things up for yourself? F-BTSC was built in 1975, crash
118 Bobnwa : You are trying to confuse Kahala777, LHR001 and MalpensaSFO with facts? It does not work.
119 Post contains images MalpensaSFO : It was completed in September... The accident was in July..
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