Boeingguy1 From Ireland, joined Jan 2006, 415 posts, RR: 1 Posted (10 years 1 month 1 week 2 days 4 hours ago) and read 2997 times:
Im not sure if this is in the right fourm- but if I made a mistake, I apologize.
I was wondering, if a group of people are blocked together on an airplane (If they bought together, tour group, etc.) when does the airline make each passenger individual again? 1 Week? 24 Hours before the flight?
My question is such because of an IB flight I am taking on the 7 of April. When I called to make a seat request, they said that because these tickets were bought together, the could not move me individually.
Some help would be appreciated, I dont want to get stuck in a middle seat on my first A346 flight!
Wolfpacker From United States of America, joined Jun 1999, 356 posts, RR: 0
Reply 1, posted (10 years 1 month 1 week 2 days 4 hours ago) and read 2986 times:
Call the travel agent that booked the group, they should be able to change your seat. Changing a seat on a large group can be done but takes some know how. As I recall from my Sabre training, the correct person must be picked.
Interesting (or scary) how 7 years after I left the airline industry I can still remember my Sabre formats!
SA7700 From South Africa, joined Dec 2003, 3431 posts, RR: 16
Reply 3, posted (10 years 1 month 1 week 2 days 2 hours ago) and read 2928 times:
Quoting Wolfpacker (Reply 1): Call the travel agent that booked the group, they should be able to change your seat. Changing a seat on a large group can be done but takes some know how. As I recall from my Sabre training, the correct person must be picked.
I did a group booking on BA for our chamber choir when we travelled to Spain, a few years ago. Despite the fact that the travel agent and myself made arrangements with BA (South Africa) for the group to be seated together, we were literally "splattered" all over the plane in the end. However, BA did make up for it when the Captain wished the chamber choir good luck over the PA system, upon arrival in LHR. That was a great touch.
When you are doing stuff that nobody has done before, there is no manual – Kevin McCloud (Grand Designs)
Londonlady71 From United Kingdom, joined Jan 2006, 152 posts, RR: 2
Reply 4, posted (10 years 1 month 1 week 1 day 7 hours ago) and read 2828 times:
I know with us, we just get names and how many in the booking so if a travel agent booked say you and say your family of 6 for example and then another lots of familes the total could be a booking from the travel agent for maybe 44 but few names match so we never know who is travelling with who, hence why some groups are everywhere etc.
we only know the total by that agent and not who is with who unless it is obvious by name, the agents dont tell us mr smith and miss jones are together they are just 2 people of that massive travel agent booking etc.
people edit the flights the day before or so and aim to sit obvious people together but I wouldnt have thougt it was an issue calling before!
make sure you get the the check in early to do a seat change on the day!
AerorobNZ From Rwanda, joined Feb 2001, 8230 posts, RR: 17
Reply 5, posted (10 years 1 month 1 week 20 hours ago) and read 2718 times:
As far as our group bookings go, you won't get the choice of seat (space available) until the airport, because the group will be assigned as a block of seats. If the flight is full you will have to negotiate amongst the group for seats suited to individual preferences.We have issues with cruise ship groups in particular, because the cruise coordinator will have made reservations, but not specified who is travelling with whom, so the group will be assigned alphabetically instead of by family group. If you have a tour leader that made the booking, get them to the airport the day before with a list of pairings, and requests and the service controllers will go from there if they can.
MCMAHONSMR From United States of America, joined Dec 2000, 319 posts, RR: 0
Reply 6, posted (10 years 1 month 1 week 18 hours ago) and read 2672 times:
Curious who the travel agent is that has ticketed your itinerary. Based on your profile you fit within the student category (nothing wrong with that) and I'm guessing you might have booked with USIT or another student travel agent.
A couple of years ago I booked a USIT ticket from DUB-EWR one way. About 2 weeks before departure I called EI for an upgrade to J and they were unable to process it because my ticket was issued as part of a group booking by USIT. Unless I was assigned a separate PNR I would be unable to upgrade. After a couple of persistent visits to USIT they called the EI controllers who removed me from the booking and issued a separate PNR. It sounds like you may be in a similar situation.
If you're in a group of 10 people or so on one booking I can't see how the issuing agent couldn't re-assign your seat.
I also think most agents in Europe use the Galileo system. I don't think Sabre is a GDS available in Europe.