Fewsolarge From United States of America, joined Dec 2004, 409 posts, RR: 0
Reply 1, posted (9 years 2 months 4 weeks 1 day 12 hours ago) and read 3468 times:
For those who can make it, the ATL lobby renovation has progressed to the point where the change is obvious. It's pretty radical. I like it by looks, but I was hoping for a flow-through design instead of walk up/back up. We'll see how it works.
GeorgiaAME From United States of America, joined Aug 2005, 1040 posts, RR: 5
Reply 3, posted (9 years 2 months 4 weeks 1 day 11 hours ago) and read 3427 times:
Looks pretty. As a FORMER Crown Room member, MCO/Orlando is clearly the most beautiful. SLC/Salt Lake in MHO ranks #2, but I think it was inherited from Western. The rest are, well, like the rest of Delta, shall we say, somewhat tired.
I don't know that they are going to be here in 2 months, so why in heaven's name should I be dropping $300, discounted no less, because I am Gold Medallion, to re-up with them? Please, someone/anyone, give me a good reason!
There is a remote chance, (sorry guys, a VERY remote chance), that this once illustrious airline might actually re-define itself, get out of bankruptcy, and actually, gasp, actually, provide amazing customer service. Like food in steerage. On time departures (gasp,gasp). Clean, sparkling, polished equipment, and sorry, the fake wood floor in the loo don't make it. (I ain't holding my breath on that one). Hot towels (what?) in first. Drinkable wine served in a real glass, in first. Hell, any good reason to be flying with them rather than the competition.
I quit Crown Room because they were packed, noisy, and served really lousy wine and "trail mix", and on several occasions, couldn't even get into the packed Crown Room on Concourse E in Atlanta. NOT ACCEPTABLE! I paid premium dollars that I worked my butt off to obtain for that modicum of pre-flight luxury. Luxury, however, is not a concept the new Delta comprehends. Perhaps if that concept ever seeps through to management, they might actually find out that, shock of shocks, people come back to them.
In the meantime, steerage with the competition beats "First" class with Delta. Tragic, but reality.
Paying premium dollars to fly in a garbage scow just doesn't cut it. I've been a loyal customer since 1984. Your enemies don't tell you these things, but your friends do. I'm booked into Singapore with Delta in May. I'm strongly suspecting that I'll be flying NWA for literally half the price for the same itinerary. Sans Crown Room/Business Elite lounge. And much as I truly feel for the really professional people of Delta, I'm not losing too much sleep worrying if they go belly up on April 19.
"Trust, but verify!" An old Russian proverb, quoted often by a modern American hero
Mah584jr From United States of America, joined Mar 2006, 514 posts, RR: 0
Reply 4, posted (9 years 2 months 4 weeks 1 day 11 hours ago) and read 3403 times:
I have noticed that flights to and from ATL on Delta have increased tremendously since about a year ago. I actually always loved flying Delta. I never had a problem. Perhaps that's because the last time I flew them was in July of 2001. They definitely offered a lot of great services, not to mention their brand new 764's. I truly hope they right their ship somehow. Btw, getting rid of Song is one of the worst ideas I've heard of in my opinion. They were making profits with Song, now I don't know what they're doing.
Steeler83 From United States of America, joined Feb 2006, 9371 posts, RR: 17
Reply 6, posted (9 years 2 months 4 weeks 1 day 10 hours ago) and read 3356 times:
That little bit of an ad there kind of resembled an ad for a house in an upscale suburb somewhere. That club does look very nice. I'd like to see what kind of view it has out over the gates, if there are any views, but I am sure that there are...
Do not bring stranger girt into your room. The stranger girt is dangerous, it will hurt your life.
B777-700 From , joined Dec 1969, posts, RR:
Reply 8, posted (9 years 2 months 4 weeks 1 day 4 hours ago) and read 3251 times:
Quoting GeorgiaAME (Reply 3): I don't know that they are going to be here in 2 months, so why in heaven's name should I be dropping $300, discounted no less, because I am Gold Medallion, to re-up with them? Please, someone/anyone, give me a good reason
Obviously Delta can't satisfy you. Go find and airline that can. More room for me.
Quoting GeorgiaAME (Reply 3): There is a remote chance, (sorry guys, a VERY remote chance), that this once illustrious airline might actually re-define itself,
ATLflyer From United States of America, joined Jan 2006, 748 posts, RR: 0
Reply 12, posted (9 years 2 months 4 weeks 20 hours ago) and read 3017 times:
Delta is trying to become a better airline by providing amenities and upgrades above their Low-Cost Competition..but it is going to take time to become a whole new airline. I know they are flying in all their FAs to Atlanta for two days of training to show them what the new Delta is all about... We will see changes.
I am sure if I showed the exact same pictures of a new lounge opened by Singapore Airlines...everyone would marvel at how nice it is...