Gr8SlvrFlt From United States of America, joined Jan 2002, 1587 posts, RR: 11 Posted (7 years 7 months 3 weeks 3 days 2 hours ago) and read 5141 times:
AirTran is undertaking some widespread product and service improvements. The 717s are getting leather seats in Business Class (about fifteen outfitted so far) and new seat covers in Economy (the same pattern as current). The oldest 717s are also getting new, thicker seat cushions. The jetways in Atlanta are being fitted with A/C units to cool the planes without running the APUs. Electronic credit card machines for inflight drink sales are now being tested. There are numerous cabin cleaning initiatives underway as well as a change to LSG Skychefs for Atlanta provisioning. New flooring and wall coverings at ATL are also in the works. The rampers will be glad to know belt loaders are being added for 717s. There are also many operational changes, like increased turn times, coming that will improve on time performance over last summer's disaster. The 5th runway should help, too. All in all, lots of good stuff.
Are the new leather seats the same ones (Recaros) that their 73Gs have? If so, those are the same exact seats (except the color) that YX uses on their Signature Service 717s. I noticed that on a recent FL flight (my first on their 73Gs) I was on last Saturday night. I thought to myself, "Hey, those are YX's seats only in dark blue."
"TransEastern! You'll feel like you've never left the ground because we treat you like dirt!" SNL Parady ad circa 1981
Srbmod From United States of America, joined Mar 2001, 17288 posts, RR: 51 Reply 5, posted (7 years 7 months 3 weeks 3 days 1 hour ago) and read 5060 times:
Quoting Gr8SlvrFlt (Thread starter): There are numerous cabin cleaning initiatives underway as well as a change to LSG Skychefs for Atlanta provisioning.
That's quite a surprise there. Perhaps this is the best way to do it since the airline has grown like it has. I remember when I was working there the failed "cater the a/c via the jetway" idea. Lasted all of a few weeks as the area of the jetway where the catering supplies was kept looked like crap and there was much pilferage as well. They did away with most of the catering and cleaning dept during this experiment (the only catering folks were the ones that put together the liquor kits and those that delivered them and bags of ice to a/c), and the cleaning was done by the ramp crews on each gate.
Quoting Gr8SlvrFlt (Thread starter): The jetways in Atlanta are being fitted with A/C units to cool the planes without running the APUs.
That's been a long needed item there. When I worked there 6-7 years ago, we had two maybe three air conditioning carts. During the summer, you have to take it away from a gate that was using it to keep themselves cool in between flights (Our crew was notorious for this).
Way overdue there. I only used the current system once, and it took about 10 days to reach my account. And with today's concerns about identity theft, not having a piece of paper with the imprint of your card floating around is a good thing.
Quoting Quickmover (Reply 4): I hate to say it, but those first class seats in the old dc9s were pretty comfortable.
They sure were. One of the few times I've ever really gotten a good nap in on a flight was in one of those seats.
I really don't think the word's "Airtran" and "improvements" should be used in the same sentence. I would strongly caution against it. After all, these "improvements" are things that every other airline seemingly already has.
Are people planning to buy enough booze that they won't have a couple of bucks in their wallet? I could understand if they were selling food and snacks as well, otherwise this actually sounds like a waste of electronic usage. Bring on the drunks!
Quoting Gr8SlvrFlt (Thread starter): There are numerous cabin cleaning initiatives underway as well as a change to LSG Skychefs for Atlanta provisioning.
Oh, darn. No more of the, "Lets have the ramp throw supplies at the flight attendants?" Sheesh, that was always a nice little gameb to watch. A FL F/A friend is surprised there weren't more OJI's reported than there was from stuff knocking into a flight attendant from a bad tosser.
Hmm, this is intersting. This seems to go against Airtran's work ethic of "making the Airtran ramp more dangerous than a stampeding herd of buffalo." It seems FL's focus has always been to save a buck on GSE while making your employee's work like dogs without proper equipment in order to try to keep the place running. So why the sudden change? Was it because too many planes were getting busted into with the whole "lets pull the carts alongside" routine? Or was it because those bag carts don't fit too well in the rear bins and kept running into the engine or wings? I really thing management needs to look into this again. If they aren't careful, it might appear they are trying to help the employee's. And if the employees think that, then they will just want, want, want.
Wjcandee From United States of America, joined Jun 2000, 4792 posts, RR: 17 Reply 8, posted (7 years 7 months 3 weeks 2 days 17 hours ago) and read 4725 times:
Quoting OttoPylit (Reply 7): Are people planning to buy enough booze that they won't have a couple of bucks in their wallet? I could understand if they were selling food and snacks as well, otherwise this actually sounds like a waste of electronic usage. Bring on the drunks!
Hey, Otto. (I know that you enjoy gigging the competition, and I'm not complaining about that.) Actually, they've been on a purely cashless system for drinks for a long time now. They rolled it out using the el-cheapo imprinters so they wouldn't be stuck with a big capital expense if it didn't work. From a post early in the program, as was frankly predictable, liquor *consumption* didn't increase, but liquor *revenue*, IIRC, more than doubled. Liquor kits and liquor cash were always a substantial shrinkage item at most airlines, and doing away with the cash had the benefits that they expected, so this is a logical next step to speed up the process. I actually think that it was a pretty good idea, and one that really doesn't impair customer service for most customers.
BH From United States of America, joined Jul 2001, 525 posts, RR: 1 Reply 9, posted (7 years 7 months 3 weeks 2 days 16 hours ago) and read 4674 times:
Quoting OttoPylit (Reply 7): What happened? Did the "ergonomic"(read:less cushioning) seating just not work out? I guess people finally got tired of feeling the outline of the seat being indented into their skin?
Is it just me or are the seats on FL's 717's wider than DL's MD-88's. I know DL's have more leg room, but when I was walking down the isle on a DL 88 today i noticed that it was wider than FL's so I sat in a seat to check it out and the seat was definately not as wide than FL's. It felt like a cheap hotel....No ballroom.
Jmhluv2fly From United States of America, joined Dec 1999, 559 posts, RR: 0 Reply 11, posted (7 years 7 months 3 weeks 2 days 12 hours ago) and read 4611 times:
Good to see AirTran is making changes they believe will continue to position the company competitively. I for one hope they opt to do more then just recover the business class seats with leather, on the 717's, I tend to find the little pillow behind the head to be a little uncomfortable, never can position the thing just right but regardless, I suppose up to now, the company has been able to do without leather what the majors have not been able to do with leather and all the extras, ie.make money, so I guess management didnt put 717 leather seats at the top of the priority list, but now they are, which is addition.
As far as belt loader use, when I was with the company a couple year back, they started allowing stations to use beltloaders in the rear only, and if agents pull the carts into position by the bin correctly, the carts should not be an issue for the wings, procedure is to pull carts wing to nose in the front and wing to tail in the rear, never tail to wing. I can remember when they started allowing stations to use the loaders, and we all looked at each other and said, man its quicker without the belt loader, so most of the time we opted the old way, I see the FL folks use the loader quite abit now though.
As for the use of APU's, I see how Delta keeps the GPU running between flight turns more then FL does, AirTran has started connecting the A/C hose with APU off, and while it does depend on the crew, often Delta keeps that back engine going...$$. As for the MD-88 seat sizes, I am not sure which side has the bigger seats, but I do believe one side has a wider seat then the other.
I usually opt for the Emergency exit row when open, and those seats usually work fine.
OttoPylit From , joined Dec 1969, posts, RR: Reply 12, posted (7 years 7 months 3 weeks 2 days 5 hours ago) and read 4426 times:
Quoting BH (Reply 9): Is it just me or are the seats on FL's 717's wider than DL's MD-88's. I know DL's have more leg room, but when I was walking down the isle on a DL 88 today i noticed that it was wider than FL's so I sat in a seat to check it out and the seat was definately not as wide than FL's. It felt like a cheap hotel....No ballroom.
Who said anything about the seat size? I clearly remember speaking about the padding in the seat, of which there is none. Now, if you can't argue that, then why do it in the first place? I find it interesting that was the ONLY thing you could find to argue as well. Oh, by the way, the seats on the 717 are 1 inch wider, but the seat pitch on the MD-88 are 1-2 inches more. So you get more on the latter. Most people are taller, not fatter.
airTran can't be any worse than DGS, Otto. Besides, what's wrong with a little competition. One of the reasons I chose DL in the first place was because they didn't do the sort of price gouging that NW does at their hubs. US used to do the same thing in PIT for years. If DL did that, I'd have no respect for them.
I never said they were. I wasn't the one that started comparing airlines, someone further up on the thread started that one. As far as if they are or aren't worse than DGS, thats debatable. The pay starts off about the same. At least at DGS, I'm pretty sure they give you enough people to work with. When you see 2 people working a flight in ATL of all places, its a sad sight. And very dangerous, at that.
Nothing, I think competition is great. Where did you get that from?
Quoting USPIT10L (Reply 14): One of the reasons I chose DL in the first place was because they didn't do the sort of price gouging that NW does at their hubs. US used to do the same thing in PIT for years. If DL did that, I'd have no respect for them.
Good to hear. But I don't know, management at FL likes to try to let others know that DL is the big bad wolf and will do anything to jack their fares up. Especially when DL announced that there will no longer be an Airtran route that will not have DL competition, what was the first thing FL management did? Try to get the airports of MLI and BMI to discourage DL from entering the market. I don't know why were concerned. Whats wrong with a little competition?
Quoting Rumorboy (Reply 13): I think almost 60% of americans are considered overweight. Better check your facts.
Well, you can think what you want, I guess thats why your name is rumor. But during my days as a gate agent, I remember most people asking for seats with more legroom because, "I'm a pretty tall person." I don't remember most people asking for wider seats because, "My ass is as big as a semi." Now, I don't know what kind of people you keep attracting at FL, but you must be getting the rejects from WN that are forced to buy another seat.
USPIT10L From United States of America, joined Mar 2006, 3295 posts, RR: 8 Reply 17, posted (7 years 7 months 3 weeks 1 day 22 hours ago) and read 4009 times:
Quoting OttoPylit (Reply 15): At least at DGS, I'm pretty sure they give you enough people to work with. When you see 2 people working a flight in ATL of all places, its a sad sight. And very dangerous, at that.
DGS was just as understaffed at times. One of the reasons I quit was because our station manager was too cheap to hire enough people. I got tired of constantly being switched from cabin service to ramp, and then back again. Sorry about the slight rant, I do remember you screaming bloody murder for ICT's handling of the FL subisidies, or lack thereof. I was debating what airline to try next. PSA didn't work out so well, and I was able to leave DL on good terms, but don't wish to return to that hornet's nest. YX might be an option as well. PIT doesn't have a whole lot of options as far as airline employment. What do you do for DL, if you don't mind my asking.
OttoPylit From , joined Dec 1969, posts, RR: Reply 20, posted (7 years 7 months 3 weeks 1 day 22 hours ago) and read 3925 times:
Quoting 727LOVER (Reply 16): It must not have cost them to much....cause they're not BANKRUPT like Delta
There ya go again. Can't say much positive about the airline in question, so you have no choice but to go after another. Desperation has a stinky cologne.
Quoting USPIT10L (Reply 17): I do remember you screaming bloody murder for ICT's handling of the FL subisidies
Well, an airline and public officials breaking the law in full view of the FAA was just icing on the cake. Had a nice little scheme going on there until it was brought out. Needless to say, ICT citizens weren't too happy their money was going into the pockets of a regional airline just in an attempt to keep fares low, when that airline would not add growth to the market. Kinda defeats the purpose, no?
OttoPylit From , joined Dec 1969, posts, RR: Reply 21, posted (7 years 7 months 3 weeks 1 day 22 hours ago) and read 3898 times:
Quoting Travatl (Reply 19): Yeah, Otto's probably the biggest naysayer of AirTran on these boards. SOME of his rants have some validity
Well, I feel if your going to be a critic of something, you might as well be honest about it. Not every airline is perfect, and not every airline will make everyone happy. But if you actually follow the trail of Valujet/Airtran and look at it objectively, you will see it is nothing but a grenade with the pin pulled, just waiting to go BOOM.
Just curious Trav, which of my "rants" do have validity that you know of? I believe they all do, but I'm curious to hear your side of the story.
Quoting MD90fan (Reply 18): Yeah, Otto's probably the biggest naysayer of AirTran on these boards. SOME of his rants have some validity, but most should just be taken with a grain of salt... we all have our opinions, right?
After all, doesn't the guy work for DL or didn't he work for DL?
Do not bring stranger girt into your room. The stranger girt is dangerous, it will hurt your life.
Travatl From United States of America, joined Mar 2001, 2173 posts, RR: 7 Reply 23, posted (7 years 7 months 3 weeks 1 day 21 hours ago) and read 3870 times:
Ya know, Otto, I try to have respect for everybody on these threads - and unlike some of my colleagues, I will not be drawn into one of your tirades.
I've said it before, I'll say it again....there are plenty of organizations out there that I have extremely negative opinions about (Mesa Airlines for one), but I do not put forth the extreme effort that you do, to seek out and spew
such hateful, venemous, biased judgements at EVERY opportunity. I mean, really it's borderline obsessive, compulsive behavior
I also understand that part of your motivation is your amusementget at seeing the AirTran folks lose their minds over your rants, (Hell, even I think it's funny some time reading these guys blow their stacks), but in the end you come across as bitter and miserable, and easily dismissed. (Don't get me wrong, there's an FL employee on here that has matched you in that department in his own rants).
That all said, I reiterate that I will not engage in a lengthy defensive dialogue of ValuJet. This reponse was simply to opine on your offensive intrusions into otherwise professional, albeit boring discussions.
P.S. Please feel free to retort with a nasty anti-AirTran response. You are nothing, if not predictable....