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Thumbs Up To JetBlue!  
User currently offlineHypermike From United States of America, joined Dec 1999, 1001 posts, RR: 5
Posted (15 years 9 months 4 days 14 hours ago) and read 2075 times:

I sent in a comment on the JetBlue website over the weekend:

Customer name: Mike Hillwig

We're being crushed by US Airways here. I really thought Southwest would
be able to give Mr. Wolf a run for his money here, but Herb has
disappointed me.

Can JetBlue rescue us?

I got back a response that I thought was a boilerplate response until I looked more closely at it.

Hi Mike,

Thank you for your email.

The company has not yet announced its final route structure but is
considering service within the next 4 years to: Atlanta; Boston;
Canton/Akron; Charleston, SC; Charleston, WV; Charlotte; Chicago;
Cincinnati; Cleveland; Columbia, SC; Columbus, OH; Dallas/Fort Worth;
Dayton; Denver; Flint; Grand Rapids, MI; Greensboro, SC;
Greenville/Spartanburg; Houston; Indianapolis; Jacksonville, FL;
Louisville; Memphis; Milwaukee; Minneapolis/St Paul; Nashville; New
Raleigh/Durham; Richmond; NY; Salt Lake City; Savannah; Syracuse; and
Washington, DC.

We will be announcing a new destination city approximately every 5
weeks. Stay tuned to our website for updates!

Hope all your skies are JetBlue!

-JetBlue Customer Commitment Crew

4 replies: All unread, jump to last
User currently offlineMCOtoATL From United States of America, joined Sep 1999, 474 posts, RR: 4
Reply 1, posted (15 years 9 months 4 days 11 hours ago) and read 2015 times:

That's pretty cool that they took the time not only to read your request, but to send you something that was obviously personalized. I will be flying Jetblue this Wednesday (Orlando to JFK.) In my phone dealings with the airline, their representatives have been extremnely friendly and helpful. I have been extremely impressed and look forward to flying them.

User currently offlineUAL747 From , joined Dec 1969, posts, RR:
Reply 2, posted (15 years 9 months 4 days 10 hours ago) and read 2006 times:


User currently offlineTWAneedsNOhelp From , joined Dec 1969, posts, RR:
Reply 3, posted (15 years 9 months 4 days 5 hours ago) and read 1982 times:

I want to get in on it!

Can't wait till they come to SYR. US Airways Express DeHaviland's are no fun and very costly. Even worse from ITH! If JetBlue came to ITH, they'd kick ass. With Cornell students, Ithaca College students, Elmira College students, and SUNY Binghampton students, there would be plenty demand. Neeleman you listening? ITH or SYR!!!!

User currently offlineMadmax From United States of America, joined May 2000, 89 posts, RR: 0
Reply 4, posted (15 years 9 months 4 days 5 hours ago) and read 1978 times:

To MCOtoATL: Make sure you post a good trip report after your flight w/ Jet Blue. Im looking forward to flying them later in the year.

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