Frontier is finally revamping its web site. It is scheduled to be launched at 2359 tonight (May 15).
Some of the highlights include -
-Improved navigation, look and feel
-Online merchandise store (F9 logo gear, stuffed animals, etc.)
-Online interactive games
-Nearly 200 new pages of information
-A downloadable program similar to WN's "Ding" product
I was surprised that only 35% of F9's ticket sales are made through its web site. It says they want to increase that number to 50%.
Free DirecTV and double miles for tickets booked on the web site by the end of June.
Will be curious to see the "Sales" on that because WN's DING sales are now what were regular sales a year ago, so not much of a sale in the first place. I have found some of NWA regular fare have matched WN's DING sales haha kind of pathetic in a way.
GentFromAlaska From , joined Dec 1969, posts, RR:
Reply 9, posted (9 years 9 months 3 days 14 hours ago) and read 5357 times:
Quoting Mariner (Reply 8): It just let me precisely that - on the old website - in a single reservation.
DCA-DEN-ANC May 22 returning ANC-DEN-DCA on 29 May.
I just tried again. Forward looking, try outbound DCA-ANC Aug 8th, returning Aug 25 and let me know what you get. I want to make sure its not operator error on my part.
My request is within the seasonal parameters. As I recall the DEN-ANC flights 888 and 889 are offered daily, possibly because my departure date is just shy of two and a half months out. I thought they called that planning.
I cant emphasize how many times i've typed in http://www.frontier.com
and received the Frontier Insurance Group even after knowing that its frontierairlines.com I still accidentally type in frontier.com periodically.
The average customer would get frustrated and wouldent even bother, they'd probably go on orbitz and search instead.
Flashmeister From , joined Dec 1969, posts, RR:
Reply 14, posted (9 years 9 months 3 days 12 hours ago) and read 5161 times:
MUCH better than their old site, which looked a bit FrontPage-ish...
Only areas for improvement:
They still use VirtuallyThere... grr... they could get flight status info on a simple SOAP call and make it look like their own. Not impressed with VirtuallyThere at all...
They made the flash movie of the route map smaller. That sucks -- I always liked it. Is it me or did the move the globe to the left (meaning you can see a lot of the Atlantic)? Perhaps a hint on their next expansion (carribean??)...
MEA-707 From , joined Dec 1969, posts, RR:
Reply 16, posted (9 years 9 months 3 days 6 hours ago) and read 5074 times:
another thing still not improved is that's still impossible to book a Frontier flight if you don't live / have a billing address in the USA. They loose their share of foreign travellers this way. I don't take this BS anymore like that foreign addressed creditcards (Mastercard, Visa, AmEx) are too unsafe. If I book a ticket on a stolen creditcard I can always be arrested at the gate, right?
Njintern From , joined Dec 1969, posts, RR:
Reply 20, posted (9 years 9 months 3 days 5 hours ago) and read 5001 times:
The bear on the front page just ate my pointer!
I don't see any obvious link from the front page to the "ding!" like downloadable. Perhaps it will be available in a later release. If so, it's odd that it was mentioned in the Rocky Mountain News article.