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Non-Refundable Ticket Question.....  
User currently offlineAvi8tir From United States of America, joined Feb 2004, 410 posts, RR: 0
Posted (8 years 4 months 1 week 5 hours ago) and read 2747 times:
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ok... so heres the deal..... I planned a trip to Australia for my (now ex) girlfriend. I hate her, but thats for another forum! haha. so anyways, some buddies and I are going to take the trip instead. This is all booked on Qantas & Air Pacific. so heres the big question... These are non-refundable, non-transferable fares. My ticket can be changed w/ the $200 change fee. Now, I know that the ticket that is in her name is non-canc/non-transferable. So heres the big question: If I pay the $200 to have her ticket changed to a fully fundable/changeable fare (pretending like I am still going to go on the trip) and then turn around a week later and cancel it, can I get my money back?? minus the $200 change fee of course. thanks!


*Long live the Widget*
21 replies: All unread, jump to last
 
User currently offlineTinkerBelle From , joined Dec 1969, posts, RR:
Reply 1, posted (8 years 4 months 1 week 5 hours ago) and read 2722 times:

I don't think the $200 you'll be paying changes the ticket from being non refundable to refundable. All it does is allow you to change your itinerary and that's it. Nice try though...lol

I also learnt the hard way after booking a vacation way in advance to HI with my ex girlfriend and then $hit hit the fan before we went thus I had to go solo instead. All I can say is Thank God it was HI coz I sure as hell didn't miss her once I got there..lol


User currently offlineKnightsofmalta From Malta, joined Nov 2005, 1826 posts, RR: 19
Reply 2, posted (8 years 4 months 1 week 5 hours ago) and read 2713 times:

Hi there

Normally if you have a ticket which permits changes to the next higher fare which permits changes and cancellations/refunds, in case you cancel the whole ticket, the non-refundable part of the original ticket will remain non-refundable. As will in fact the USD200 you paid to change the ticket seeing as that is the change fee, not the fare difference.

So basically, you don't gain anything at all, just loose USD200 more!


User currently offlineRivet42 From United Kingdom, joined Aug 2005, 818 posts, RR: 1
Reply 3, posted (8 years 4 months 1 week 5 hours ago) and read 2703 times:

Agreed, I believe that the $200 fee is to make a change to the details of the booking, but it cannot change the type of booking - i.e. a nonrefundable ticket remains a nonrefundable ticket, regardless of how many times you change it!

PhiL P



I travel, therefore I am.
User currently offlineAvi8tir From United States of America, joined Feb 2004, 410 posts, RR: 0
Reply 4, posted (8 years 4 months 1 week 5 hours ago) and read 2703 times:
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Quoting TinkerBelle (Reply 1):
I don't think the $200 you'll be paying changes the ticket from being non refundable to refundable. All it does is allow you to change your itinerary and that's it. Nice try though...lol

This is not true, Im pretty sure that I have changed from, say, a T fare to a Y fare because I needed the flexibility. Y fares are fully refundable.



*Long live the Widget*
User currently offlineChiGB1973 From United States of America, joined Mar 2004, 1615 posts, RR: 1
Reply 5, posted (8 years 4 months 1 week 5 hours ago) and read 2695 times:

The airlines depend on this happening on occasion and probably happens often, hence, the overbooking. They made money off of you. Your best bet is to sell it to the girl and let her pay the $200 and go anyway, just a different time.

Fully refundable tickets are expensive and I do not blame you for not getting it to begin with, but that is the chance you take. Travelers insurance doesn't even do you any good. In the fine print somewhere is the "break-up clause." Like the rest of the money you probably spent on the girl, chalk it up to experience and move on to bigger and better things, like partying with your friends in Australia without her there!

Have you talked to the airline? Maybe you will get the one-in-a-million agent that sympathizes with you and gives you some kind of deal.
M


User currently offlineAvi8tir From United States of America, joined Feb 2004, 410 posts, RR: 0
Reply 6, posted (8 years 4 months 1 week 5 hours ago) and read 2695 times:
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Quoting Rivet42 (Reply 3):
Agreed, I believe that the $200 fee is to make a change to the details of the booking, but it cannot change the type of booking - i.e. a nonrefundable ticket remains a nonrefundable ticket, regardless of how many times you change it!

ok, for example, I call, pay $200 for the change fee, then upgrade to business or first class. this would be a change in fare class. then cancel it a week later. what would happen then?



*Long live the Widget*
User currently offlineChiGB1973 From United States of America, joined Mar 2004, 1615 posts, RR: 1
Reply 7, posted (8 years 4 months 1 week 5 hours ago) and read 2688 times:

Quoting Avi8tir (Reply 4):
This is not true, I'm pretty sure that I have changed from, say, a T fare to a Y fare because I needed the flexibility. Y fares are fully refundable.

Seems you know so much, why did you post?

Bottom line, you lost the money. They are still not going to refund the initial cost. You might get the additional money you pay back, but after the fees associated, time on the phone, e-mails, letters and spending the extra money, cut your losses now before it gets worse.

M


User currently offlineAvi8tir From United States of America, joined Feb 2004, 410 posts, RR: 0
Reply 8, posted (8 years 4 months 1 week 5 hours ago) and read 2688 times:
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Well, my goal, in the beginning was to re-use the ticket on one of my friends and have them pay me. but, the guy said that it is against FAA Regulation and the ticket is not transferable. So I would really like to use the ticket still, just for my friend instead of my ex.


*Long live the Widget*
User currently offlineKnightsofmalta From Malta, joined Nov 2005, 1826 posts, RR: 19
Reply 9, posted (8 years 4 months 1 week 5 hours ago) and read 2666 times:

Quoting Avi8tir (Reply 4):
This is not true, Im pretty sure that I have changed from, say, a T fare to a Y fare because I needed the flexibility. Y fares are fully refundable.

Yes, full Y fare tickets are usually fully refundable, BUT: In your case part of the 'new' full fare Y ticket was paid for by a non refundable ticket, in addition to the USD200 changing fee, which incidentally is the changing fee of the original ticket, not of the new one. So if you refund the this new full fare ticket, the part of it which was covered by the original ticket will not be refunded becasue that ticket is non-refundable. As for the changing fee, that does not constitute part of the ticket price, it is a charges levied additionally in accordance to the fare conditions of the lower fare.

In short, your ex has really got you by the short and curlies!


User currently offlineEA CO AS From United States of America, joined Nov 2001, 13602 posts, RR: 61
Reply 10, posted (8 years 4 months 1 week 5 hours ago) and read 2652 times:
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Sorry Av, but you're out of luck. See, airlines aren't stupid - they KNOW that people would try to circumvent the nonrefundability by reissuing it at a higher, refundable fare in an attempt to get all their money back by saying, "But it's refundable!" later.

That's why when you reissue a nonrefundable ticket toward a refundable one - which few airlines allow, by the way - they'll be sure to include the words "NONREFUNDABLE" in the endorsements of your new, higher priced ticket.

Game, set, match. Airline wins.



"In this present crisis, government is not the solution to our problem - government IS the problem." - Ronald Reagan
User currently offlineKnightsofmalta From Malta, joined Nov 2005, 1826 posts, RR: 19
Reply 11, posted (8 years 4 months 1 week 3 hours ago) and read 2616 times:

Quoting EA CO AS (Reply 10):
Sorry Av, but you're out of luck. See, airlines aren't stupid - they KNOW that people would try to circumvent the nonrefundability by reissuing it at a higher, refundable fare in an attempt to get all their money back by saying, "But it's refundable!" later.

I rest my case for the prosecution. Amen.


User currently offlineAvi8tir From United States of America, joined Feb 2004, 410 posts, RR: 0
Reply 12, posted (8 years 4 months 1 week 3 hours ago) and read 2615 times:
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well, then, you all suck! haha j/k. oh well. I hate that bi*ch!!!

thanks for the info.



*Long live the Widget*
User currently offlineTinkerBelle From , joined Dec 1969, posts, RR:
Reply 13, posted (8 years 4 months 1 week 2 hours ago) and read 2570 times:

Quoting Avi8tir (Reply 12):
well, then, you all suck! haha j/k. oh well. I hate that bi*ch!!!

Should have thought about that before chucking major bucks to buy the ticket. We learn by our own mistake. Next time, make her pay for herself then refund her when the trip has been completed.  biggrin 


User currently offlineTPAPDX From United States of America, joined Oct 2005, 87 posts, RR: 0
Reply 14, posted (8 years 4 months 1 week 1 hour ago) and read 2535 times:

You might also try writing a letter to the airline in question, explaining your situation, and send along a copy of your ticket or e-ticket. Also, send a copy of your credit/debit card receipt/statement to show you actually paid for it.

As a travel agent, we often forward these letters on to the airline for our clients and, on occasion, have had them show some mercy, either by refunding the ticket, waiving the change fee, or allowing a name change.

It all depends on who happens to open your letter at the airlines customer service department. Some agents go strickly by the rules, and some may show compassion, in some form.

Contact the airline to get the address to there U.S. customer service department.

Best of luck - its worth a try, if you don't ask, you don't get.

[Edited 2006-05-18 00:48:11]

User currently offlineJetdeltamsy From United States of America, joined Nov 2000, 2987 posts, RR: 7
Reply 15, posted (8 years 4 months 6 days 16 hours ago) and read 2456 times:

Quoting Avi8tir (Thread starter):
So heres the big question: If I pay the $200 to have her ticket changed to a fully fundable/changeable fare

That's not how it works.

You're paying a penalty for the privilege of changing the ticket. The penalty does not change the ticket to one that if refundable.



Tired of airline bankruptcies....EA/PA/TW and finally DL.
User currently offlineBigOrange From United States of America, joined Apr 2004, 2365 posts, RR: 3
Reply 16, posted (8 years 4 months 6 days 7 hours ago) and read 2395 times:

Quoting Avi8tir (Reply 6):
ok, for example, I call, pay $200 for the change fee, then upgrade to business or first class. this would be a change in fare class. then cancel it a week later. what would happen then?

The original rules apply, therefore the non-refundable portion of the fare remains non-refundable and is still non-transferable.

Don't throw any more into it. If she wants to go then make her pay you the cost of the original ticket and if she doesn't want to go the same time as you, let her deal with the airline on changing the ticket.

And in future, don't buy a girl a ticket unless it's for your honeymoon or after you're married. I've been burned this way in the past!


User currently offlineClassicLover From Ireland, joined Mar 2004, 4636 posts, RR: 23
Reply 17, posted (8 years 4 months 6 days 7 hours ago) and read 2391 times:

Quoting Avi8tir (Thread starter):
This is all booked on Qantas & Air Pacific. so heres the big question...

Call QF and ask. I know that the UK QF call centre diverts to Australia when it's outside of hours. If the US one does that also, try to call in Australian business hours. Give the operator your story, and see what they can do. They may allow you a name change if you're really nice.



I do quite enjoy a spot of flying - more so when it's not in Economy!
User currently offlineFLY2LIM From United States of America, joined May 2004, 1184 posts, RR: 10
Reply 18, posted (8 years 4 months 6 days 6 hours ago) and read 2381 times:

Quoting ChiGB1973 (Reply 5):
Have you talked to the airline? Maybe you will get the one-in-a-million agent that sympathizes with you and gives you some kind of deal.

Why haven't you called the airline first? Something tells me you just want to tell the world that your girlfriend took you for a ride, literally.

Quoting Avi8tir (Reply 12):
well, then, you all suck! haha j/k. oh well. I hate that bi*ch!!!

thanks for the info.

Unless you are a very rich person, you shouldn't be buying tickets for a girlfriend at your age, especially one that can take you from love to hate in 8 seconds.

FLY2LIM



Faucett. La primera linea aerea del Peru.
User currently offlineIAirAllie From , joined Dec 1969, posts, RR:
Reply 19, posted (8 years 4 months 6 days 6 hours ago) and read 2374 times:

Maybe you can find someone with her same name. Either sell the ticket or make a new friend.

User currently offlineTrekster From , joined Dec 1969, posts, RR:
Reply 20, posted (8 years 4 months 6 days 6 hours ago) and read 2361 times:

With BA, even if you do upgrade the ticket, the non ref part of it still stands.

Dan Smile


User currently offlineJhooper From United States of America, joined Dec 2001, 6204 posts, RR: 12
Reply 21, posted (8 years 4 months 6 days ago) and read 2283 times:

You'd have to read the details of the contract of carriage and the rules that pertain to the fare you bought, but probably the only way to get any value out of this ticket would be to pay some kind of penalty PLUS the difference in fare of an unrestricted ticket.


Last year 1,944 New Yorkers saw something and said something.
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