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Wifi Service In Airline Lounges  
User currently offlineYellekc From United States of America, joined May 2006, 30 posts, RR: 0
Posted (8 years 2 months 6 days 21 hours ago) and read 2486 times:

I am typing this message from Northwest beautiful Narita WorldClub, which in the past few months was further improved with free wifi service. NW is also adding free wifi to most of thier other WorldClubs. I arrived here from GUM, where Continental's Presidents Club also provides wifi free of charge. Although I forget the details, CO has even gone to court to defend their free wifi service. Sadly, Delta Crown Rooms only provide access to T-Mobile hot spots, which are anything but free. Does DL get kickbacks from T-Mobile or what? Given that they charge just as much as NW & CO for membership, it is rather low of them to require thier members to purchase a $10.00 daypass or get a $30.00 per month plan.

What is the current status of wifi in other major airline clubs, is it free or do you need to pay? Does anyone else agree that DL needs to tell T-Mobile to shove it, and install their own wifi? A $70 dollar access point, and about $50 a month for DSL or cable would be all that was needed for most clubs.

6 replies: All unread, jump to last
 
User currently offlineDeltAirlines From United States of America, joined May 1999, 8894 posts, RR: 12
Reply 1, posted (8 years 2 months 6 days 20 hours ago) and read 2466 times:

Quoting Yellekc (Thread starter):

What is the current status of wifi in other major airline clubs, is it free or do you need to pay? Does anyone else agree that DL needs to tell T-Mobile to shove it, and install their own wifi? A $70 dollar access point, and about $50 a month for DSL or cable would be all that was needed for most clubs.

Crown Rooms are allegedly going to be free wi-fi...according to Joanne Smith (who's now in charge of marketing at DL, and Crown Rooms fall under her), they plan on making wi-fi free very soon (if necessary, they'll use Ch. 11 to cancel the contract). She said this at the ATL customer session a week or two ago.

Jeff


User currently offlineHNL From United States of America, joined Sep 2004, 333 posts, RR: 1
Reply 2, posted (8 years 2 months 6 days 20 hours ago) and read 2455 times:

AA - T-Mobile pay for service
UA - T-Mobile pay for service
US - T-Mobile pay for service
YX - Pay for service



HNL - There's no place like it!
User currently offlineYellekc From United States of America, joined May 2006, 30 posts, RR: 0
Reply 3, posted (8 years 2 months 6 days 19 hours ago) and read 2442 times:

Quoting DeltAirlines (Reply 1):
Crown Rooms are allegedly going to be free wi-fi.

That's great news DeltAirlines, I was actually avoiding DL itineraries with long layovers because of this issue. That would definitely make layovers in ATL and SLC go by way faster.

Quoting HNL (Reply 2):
AA - T-Mobile pay for service
UA - T-Mobile pay for service
US - T-Mobile pay for service
YX - Pay for service

wow, T-Mobile seems to have a monopoly on airline lounges, anyone know why? It is disappointing that those aren't free, makes me like NW & CO a little better now.


User currently offlineAirbusfanYYZ From Canada, joined Oct 2002, 1433 posts, RR: 25
Reply 4, posted (8 years 2 months 6 days 7 hours ago) and read 2347 times:

AC - Maple Leaf Lounges have free Wi-Fi service. Pretty darn quick too.

Cheers,
Kaz

[Edited 2006-05-28 17:00:50]


t.dot photography
User currently offlineLredlefsen From United States of America, joined Apr 2006, 151 posts, RR: 0
Reply 5, posted (8 years 2 months 6 days 6 hours ago) and read 2323 times:

Quoting Yellekc (Thread starter):
A $70 dollar access point, and about $50 a month for DSL or cable would be all that was needed for most clubs.

It's a bit more involved than that...

Someone:

o has to keep an eye on it, and might have to periodically service the thing. (Software upgrades for bug fixes or security holes, for example.)

o probably has to make sure that the network isn't completely open to access to unauthorized users -- even *if* the airline wanted to give away the service, there might be local contracts or laws that don't allow free/open network access. This means running an authentication service, which requires manual work.

That "someone" is probably not going to be the lounge receptionist, and definitely wants to get paid a salary, health benefits, vacation time, disability insurance, retirement benefits, yadda yadda yadda...

BUILDING a network is relatively cheap -- RUNNING a network (even a dinky one with just a few APs) is quite expensive.


User currently offlineN1120A From United States of America, joined Dec 2003, 26376 posts, RR: 76
Reply 6, posted (8 years 2 months 6 days 6 hours ago) and read 2319 times:

Quoting DeltAirlines (Reply 1):
Crown Rooms are allegedly going to be free wi-fi...according to Joanne Smith (who's now in charge of marketing at DL, and Crown Rooms fall under her), they plan on making wi-fi free very soon (if necessary, they'll use Ch. 11 to cancel the contract). She said this at the ATL customer session a week or two ago.

Joanne apparently has a very high opinion of bankruptcy protection. You don't just cancel contracts at your will.

Quoting Yellekc (Reply 3):
wow, T-Mobile seems to have a monopoly on airline lounges, anyone know why?

They are really the only serious provider of nationwide wifi service in the US. They also have strong worldwide market penetration and allow people to have worldwide plans if they choose so. They also have excellent customer service.



Mangeons les French fries, mais surtout pratiquons avec fierte le French kiss
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