MD 11 From Germany, joined Sep 1999, 195 posts, RR: 1 Posted (7 years 10 months 3 weeks 2 days 11 hours ago) and read 3338 times:
Couple of weeks ago, I booked Hapag Lloyd Express from STR to Berlin. As we drove with the airport bus to our plane, it stoped at an dba F100, not at an HLX-plane. Some passengers in the bus got nervous, asked the driver of the bus, if this was really the right plane. But yes, we flew with dba to Berlin.
So dba and HLX have absolutely no codeshare.
Later, I asked the stewardess, why we fly with an dba-plane. She said, there were problems with the HLX plane, so the company switched to this dba-plane, since this plane would not belong to dba, it was only leased by them most the time (it belonged to Germania). But it was funny, because the uniforms, the livery of the plane, all was dba. (By the way I was glad, because dba is by far the better airline than HLX).
Did you experienced similar "airline-changings" with airlines that do not even have code share agreements?
SCCutler From United States of America, joined Jan 2000, 5392 posts, RR: 26
Reply 1, posted (7 years 10 months 3 weeks 2 days 10 hours ago) and read 3316 times:
In 1977, I was booked to fly from Guayaquil, Ecuador to Quito, on SAN, but (after some delay and hand-wringing at departure time), we actually flew on a Caravelle belonging to, and perated by, SAETA. And no, I do not know what the acronyms stood for (other than assuming that "Aerolineas" or "Aeronaves" fit in there somewhere).
The plane was old and tired, ex-Alitalia, but it was spotlessly clean, and the service had to have been the best I have ever experienced (one passenger tried to carry on a live turkey in a burlap bag, was compelled to check it at planeside).
Flight attendant (whose English, while marginal, was nonetheless a damned sight better than my Spanish!) told me that the 'lines would occasionally cover for each other. It seems now a quaint but neighborly way of doing business, but I certainly enjoyed the flight.
Christmas eve, 1977. Time, she do fly by!
PS- The turkey got to baggage claim just fine, but I would not want to bet on how long it lasted after that!
...three miles from BRONS, clear for the ILS one five approach...
ViveAF From United Kingdom, joined Jul 2001, 198 posts, RR: 8
Reply 5, posted (7 years 10 months 3 weeks 2 days 7 hours ago) and read 3207 times:
I`ve had a couple of those....
Recently was booked MAN/STN with Air Berlin and the a/c that turned up was (like for MD11) a dba F100 - similar explanation that the AB a/c had gone tech - very nice flight though, quite funny to have the dba F/As apologising for not being perfect with their english.... in perfect english !
My best `switch` was a couple of days after the AF SSC disaster when I was due to fly MAN/CDG with AF - expecting the usual B735 or A320. I think they were having a lot of ops problems at the time `cos what turns up at the gate but an AeroLyon DC10 !! - very nice, but short, trip !
767-332ER From United States of America, joined Mar 2001, 2030 posts, RR: 11
Reply 7, posted (7 years 10 months 3 weeks 2 days 6 hours ago) and read 3170 times:
On June, 2001, my sister and I were booked to connect on Iberia from MAD-SVQ. When the shuttle dropped us off airside, we were brought up to an Aviaco MD-88. Various passengers questioned the driver and then proceeded to run the flight attendants through the same questionaire. Needless to say, it was the best flight I have ever had with Iberia (operated by Aviaco personnel) eventhough this company was to be swallowed up entirely in a few short weeks.
Twinjets...if one fails, work the other one twice as hard!!!
Airbuseric From Netherlands, joined Jan 2005, 4207 posts, RR: 51
Reply 9, posted (7 years 10 months 3 weeks 2 days 5 hours ago) and read 3113 times:
Quoting Titch (Reply 6): The last incident that springs to mind was back in 2001 when Easyjet left me stranded at AMS after cancelling my return flight to LTN.
In the end, they chartered a JMC B757 - G-JMCG if I recall - to get us back home.
You say it, but I remember also a LTN-AMS flight on U2, heavily delayed because London suffered from snowfall They got their hands on a HV 733 which flew us back to AMS in the middle of the night. I left LTN around midnight! Very quick flight too, 27 minutes air-time is in my notebook! It wasn't too busy on the route anymore I think. A shame they did charter a (for me) boring HV 733, I was more happy with something different.
"The whole world steps aside for the man who knows where he is going"
764 From United States of America, joined Jul 2001, 623 posts, RR: 0
Reply 12, posted (7 years 10 months 3 weeks 2 days 5 hours ago) and read 3059 times:
Well, this happens quite frequently when aircraft have technical problems. I've had it a couple of times.
Occasionall an airline might also choose to rebook you on an entirely different flight. For example, I was once booked DUS-AMS-MSP-FAR on NW and ended up flying DUS-EWR on LH, EWR-MSP on CO and MSP-FAR on NW.
Parisien From France, joined Dec 2000, 820 posts, RR: 1
Reply 13, posted (7 years 10 months 3 weeks 2 days 5 hours ago) and read 3059 times:
Got to fly on Corsair 747SP F-GTOM a few years back from Oryly to Cayenne because the AF plane had gone tech. They offered business pax to fly another day apparently. But for me in Y, the best experience ever (and first time on the stubby SP). Service wise AF would have been better of course, but being in an SP, can't beat the experience (if only for it being a rare one).
BAtriple7 From United Kingdom, joined Nov 2005, 227 posts, RR: 0
Reply 15, posted (7 years 10 months 3 weeks 2 days 4 hours ago) and read 3013 times:
A month ago, missed check-in at ORD for a UA flight to LHR by about 15mins. Gate agent surly and unhelpful, gave me the 'you can't fly standby, you're an economy pax. The only seats you can book into are in 2 days' time, unless you want to go First tomorrow'. So I, being in a hurry, decided to purchase a one-way with BA.
Up I go to BA, they didn't let me buy a ticket. They saw that I was really stressed out because of missing my flight, and after talking for a while with the horrible UA people, they put me on a BA flight, for no charge, the next to leave for LHR an hour later. They said BA would honouw my ticket with UA.
Moral of the story? Don't fly UA. Fly BA.
And as we crossed the coast of Newfoundland and on over the North Atlantic, I raised a G&T to the lovely BA agent, the world's favourite airline, and relaxed as I thought of the sad b*****d manning UA check-in at ORD.
Cardiffairtaxi From United Kingdom, joined Mar 2006, 303 posts, RR: 0
Reply 16, posted (7 years 10 months 3 weeks 2 days 4 hours ago) and read 2987 times:
About 6 years ago,i was on a return flight with the then Airtours airline,(My Travel) nowadays.
We were travelling back to CWL from Ibiza on what should have been an A320 Airbus.There was also a flight to BRS at the same time.
I think the BRS flight went tech earlier in the day,so they combined both flights onto a nice L1011 Tristar!I`m trying to remember the airline name,but know it was a scandinavian company.Was crewed by a few airtours flight attendants aswell.
I was due to fly AA from LAS to LAX earlier this year, but the MD80 developed a fault. My bag went on the next AA flight, but as there wasn't room for all of us I went UA! I guess airlines must have some system for recharging these costs.
it's the bus to stansted (now renamed national express a4 to ruin my username)
YYZYYT From Canada, joined Apr 2005, 924 posts, RR: 0
Reply 21, posted (7 years 10 months 3 weeks 1 day 22 hours ago) and read 2779 times:
Quoting 767-332ER (Reply 7): On June, 2001, my sister and I were booked to connect on Iberia from MAD-SVQ. When the shuttle dropped us off airside, we were brought up to an Aviaco MD-88. Various passengers questioned the driver and then proceeded to run the flight attendants through the same questionaire. Needless to say, it was the best flight I have ever had with Iberia (operated by Aviaco personnel) eventhough this company was to be swallowed up entirely in a few short weeks.
Sort of the same thing happened to me in 1990 - for a while after the buy-out you could check in for the Canadian Airlines flight and find a Wardair aircraft with new titles, but with the same old Royal Doulton china service.... sweet.
Fsuwxman From United States of America, joined Jan 2002, 439 posts, RR: 3
Reply 22, posted (7 years 10 months 3 weeks 1 day 21 hours ago) and read 2728 times:
This happens alot working as a CSA. When there is a cancellation due to an airline fault, the computers usually rebook passengers on the first available flight that will get them to their destination, no matter the airline. If it is a delay, they tell use to try to keep them online as long as we can. If it is a weather/ ATC issue, we are supposed to keep online but if it is gong to be longer (or if the pax is an elite) then I will go ahead and give "good customer service" (what all our manuals and videos say) to that pax, to save their loyalty and for their future business.
From my station, if I have a cancellation or a delay which allows me to book pax OA, then I use these simple rules...
US- Northeast US
CO- West US/ Int'l
DL- Everywhere else/ Int'l
DYflyer From Norway, joined May 2006, 676 posts, RR: 15
Reply 24, posted (7 years 10 months 3 weeks 1 day 20 hours ago) and read 2696 times:
I was going from ATH to LHR via MXP with AZ a few years ago. Since the inbound flight was delayed i was offered to fly with OA instead to make sure i wouldn't miss my connection at MXP. I should have taken my chances with AZ though. That OA flight was my worst flight ever.
Life is like a book. If you don't travel, you only read one page.
: It's a relatively common occurance. Where the airline booked cannot, for one reason or another, provide an aircraft to operate that booked service. T
: When we went to Key West we flew Delta but a Continental plane returned us to Orlando instead of the Delta plane which was to take us to Atlanta. Not