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Virgin Blue Under Fire For New Wheelchair Policy  
User currently offlineHKGKaiTak From Australia, joined Jun 2005, 1050 posts, RR: 0
Posted (8 years 2 months 3 weeks 5 days 11 hours ago) and read 3469 times:

DJ is copping a lot of flak here in Oz for changing it's wheelchair policy, basically anyone with a disability who requires "help" in any way needs to have their own carer travel with them (& pay for their ticket also) otherwise DJ will deny boarding.

It sounds a bit over the top for me. With so much being done for people with disabilities it really does seem like a backward step by DJ.

Here's some newspaper articles on the fall-out:

Airline to wheelchair users: pay a carer
http://www.smh.com.au/news/national/...arer/2006/05/29/1148754939583.html

Virgin Blue defends wheelchair policy
http://www.smh.com.au/news/NATIONAL/...licy/2006/05/30/1148956326342.html

Virgin faces rights complaint
http://www.smh.com.au/news/national/...aint/2006/05/30/1148956346927.html


4 Engines 4 LongHaul
4 replies: All unread, jump to last
 
User currently offlineGVWOW From United States of America, joined Nov 2005, 168 posts, RR: 2
Reply 1, posted (8 years 2 months 3 weeks 5 days 10 hours ago) and read 3395 times:

Quoting HKGKaiTak (Thread starter):
It sounds a bit over the top for me.

It does to me too considering that A, many wheelchair users cannot afford or wouldn't want to bring a carer, and B, many wheelchair users are self sufficient save for the bump between the plane and the jetway and possible maneuvers in an emergency. Even though it is not actual descrimination, it sounds enough like it to carry the same stigma, and that's probably why it's taking flak.


User currently offlineLTBEWR From United States of America, joined Jan 2004, 13074 posts, RR: 12
Reply 2, posted (8 years 2 months 3 weeks 5 days 9 hours ago) and read 3323 times:

There are some people whom can have some mobility without their wheelchair, but others that are totally immobile without one. This policy is probably to reduce having to make decisions on when to say yes or no to a person in a wheelchair. I would suggest to Virgin Blue that they be ready for some lawsuits or actions by the Australian anti-discrimination agencies.

User currently offlineAntares From Australia, joined Jun 2004, 1402 posts, RR: 39
Reply 3, posted (8 years 2 months 3 weeks 5 days 7 hours ago) and read 3251 times:

Apparently these reports are factually wrong and that the only lawsuits we can expect are the defamation actions being contemplated by the airline.

It is very important, even on the internet, to get anything that can be held to do damage to reputation or earnings as correct as possible. Otherwise it gets ugly.

Antares


User currently offlineUpperDeck79 From Finland, joined Feb 2005, 1139 posts, RR: 2
Reply 4, posted (8 years 2 months 3 weeks 5 days 2 hours ago) and read 3149 times:

Quoting LTBEWR (Reply 2):
There are some people whom can have some mobility without their wheelchair, but others that are totally immobile without one. This policy is probably to reduce having to make decisions on when to say yes or no to a person in a wheelchair.

Why would you have to say "no" in the first place...?



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