AIRCANL1011 From Canada, joined Aug 2005, 262 posts, RR: 2 Posted (6 years 11 months 4 weeks 18 hours ago) and read 2825 times:
Last week I was travelling from YKF to BNA via DTW on NWA. At the start of the first leg from YKF to DTW we were on a Saab 340. The F/A started the per-flight announcement shortly after start up. I realize that the Saab 340 is loud, but no one could hear anything she was saying. She was sitting down and reading from a small book. She seemed to be having difficulty reading some parts of it as if it was the first time she had read it. She was a lady in her forties, so this was not her first day on the job.
I put it down to the fact that the engines were so loud. On the way home the next day we had a young male F/A. He did the announcements at the same time, but he stood up, spoke very clearly and was very easy to understand.
Is there any regulation that specifies that you must speak in a manor that you can be heard and the passenger can understand?
BTW this was my first time flying with NWA, and the flights and the service on all four flights were outstanding. Way to go NWA.
Boeing757/767 From United States of America, joined Jun 1999, 2264 posts, RR: 2 Reply 1, posted (6 years 11 months 4 weeks 18 hours ago) and read 2799 times:
I don't know the answer to your question, but what were the loads like from YKF? How is the route going? I'm sure there are some good yields in there.
(a) Each certificate holder operating a passenger-carrying airplane shall insure that all passengers are orally briefed by the appropriate crewmember as follows:
blah blah blah etc
But because:
(c) The certificate holder shall describe in its manual the procedure to be followed in the briefing required by paragraph (a) of this section.
The operator determines how that briefing is accomplished, the specifics are not codified, but submitted by the operator to the FAA and then approved by the FAA if found to satisfy section (a).
AIRCANL1011 From Canada, joined Aug 2005, 262 posts, RR: 2 Reply 3, posted (6 years 11 months 4 weeks 12 hours ago) and read 2558 times:
Quoting Boeing757/767 (Reply 1): but what were the loads like from YKF? How is the route going? I'm sure there are some good yields in there.
There were 8 of us on the YKF - DTW, and about 15 on the return trip.
It was great flying in and out of a small airport like YKF. The security was suprisingly high, but I don't have a problem with that.
I had to lol when we arrived in YFK, the F/A made the usual announcement about connecting flights. Unfortunatly NWA was conducting the only flights that day. All of the between YFK - DTW.
Letsgetwet From United States of America, joined Jul 2005, 609 posts, RR: 0 Reply 4, posted (6 years 11 months 4 weeks 12 hours ago) and read 2542 times:
Quoting AIRCANL1011 (Thread starter): She was a lady in her forties, so this was not her first day on the job.
Why could it not have been her first day on the job. There is no age limit when it comes to hiring F/A's.
PITA333 From United States of America, joined Mar 2005, 391 posts, RR: 3 Reply 5, posted (6 years 11 months 4 weeks 12 hours ago) and read 2529 times:
Quoting Letsgetwet (Reply 4): Why could it not have been her first day on the job. There is no age limit when it comes to hiring F/A's.
Haha, I knew someone would make a comment about that....... after all, we are on a.net!
I had a similar experience on a Dash8-200 on US Airways Express. The FA was an older lady who didn't really raise her voice. But oh well, its not like I have to hear the saftey breifing after hearing it so many times in the past! haha.
Cubsrule From United States of America, joined May 2004, 21242 posts, RR: 19 Reply 6, posted (6 years 11 months 3 weeks 6 days 21 hours ago) and read 2314 times:
I would say that your YKF-DTW flight was much more typical of an XJ crew. BTW, I hope you enjoyed Nashville. It's a great city (though NW ground staff there need some serious improvment).
I can't decide whether I miss the tulip or the bowling shoe more
KaiGywer From United States of America, joined Oct 2003, 12027 posts, RR: 43 Reply 7, posted (6 years 11 months 3 weeks 6 days 20 hours ago) and read 2284 times:
Quoting Cubsrule (Reply 6): I would say that your YKF-DTW flight was much more typical of an XJ crew
And being it was a Saab, that is exactly what it was...
BNAtraveler From United States of America, joined Dec 2003, 380 posts, RR: 3 Reply 8, posted (6 years 11 months 3 weeks 6 days 20 hours ago) and read 2262 times:
NW Customer Service (counter and gate) at Nashville isn't bad at all -- some are great, and just one or two are bad apples. It's the Equipment Service (below the wing) folks who need an attitude readjustment-- they take FOREVER to bring bags out, and if you're familiar with the Nashville airport, you'll know how short of a distance on the tarmac it is between B1, B2 and B4. No excuse.
Also, in the BK process they are outsourcing certain station groundcrew. Unfortunately, Nashville is staying with NW workforce. Hopefully now that they know that their future is perhaps more certain, they will improve their attitude and timliness.
Cubsrule From United States of America, joined May 2004, 21242 posts, RR: 19 Reply 9, posted (6 years 11 months 3 weeks 6 days 20 hours ago) and read 2219 times:
Quoting BNAtraveler (Reply 8): It's the Equipment Service (below the wing) folks who need an attitude readjustment-- they take FOREVER to bring bags out, and if you're familiar with the Nashville airport, you'll know how short of a distance on the tarmac it is between B1, B2 and B4. No excuse.
Agreed about the bags, and they seem to ignore priority tags too... no excuse for that either. The attitude of the CSRs seems fine, but they don't deal well with operational problems-- m/x delays, potential misconnections, and the like.
I can't decide whether I miss the tulip or the bowling shoe more
SJCRRPAX From , joined Dec 1969, posts, RR: Reply 10, posted (6 years 11 months 3 weeks 6 days 19 hours ago) and read 2202 times:
Reading, about 40 hmmmm...
It could be that she was not familiar with that type of aircraft and sometimes when people turn about 40 the ability to focus near disappears...
But do you think it was an issue..., how many times do we need to know how to buckle up a seat belt, where the emergency exit is, put the oxygen mask on over the face and pull down, if you are traveling with children first put on your own mask, in an event of a water landing the seat cushion can be used as a floatation device, if you are sitting by an exit row, and are not 16 years or older or you are not able to open the door by yourself or feel uncomfortable about it contact FA and she will reasign your seat... blah, blah, blah....
TWFirst From Vatican City, joined Apr 2000, 6346 posts, RR: 53 Reply 11, posted (6 years 11 months 3 weeks 6 days 19 hours ago) and read 2197 times:
Quoting AIRCANL1011 (Thread starter): BTW this was my first time flying with NWA, and the flights and the service on all four flights were outstanding. Way to go NWA.
Except you didn't fly NWA between YKF-DTW... you flew Mesaba.
Ti717 From United States of America, joined Jul 2000, 227 posts, RR: 1 Reply 14, posted (6 years 11 months 3 weeks 6 days 19 hours ago) and read 2102 times:
I had the same experience on my last trip on a NWA regional (MKE-DCA). The FA was young (and cute) was reading from a paper. Me and a few FF, first thought it was funny then tried to make her laugh during it.
Sir, don't you think we should turn on the runway lights?" "No, that's just what there expecting us to do!"
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Skyway has had a few older women join us as F/As.
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