Nimish From India, joined Feb 2005, 3284 posts, RR: 10
Reply 1, posted (8 years 6 months 4 weeks 15 hours ago) and read 2204 times:
LH FTL is essentially Star Silver - and it sucks.
If they're flying LH, and there's an LH FTL or business lounge, that's the only kind of lounge they can access. If they're flying SA or there's a Star Alliance lounge - those are typically only available to *Gold customers (LH Senator). This might be a good time for them to look at another *A program, since most of the other *A programs get you to gold status by 50K miles, compared to LH's 160K (or something similar) needed for gold.
Nope - though on the return, they might have access to LH's FTL and Business lounge in FRA airport. Even that is tricky if the boarding pass does not have a LH flight number (which it won't if its SAA that's operating the flight)