LeonB1985 From , joined Dec 1969, posts, RR: Posted (9 years 4 months 6 days 12 hours ago) and read 13873 times:
Apologies for this question, but before paying easyJet £0.65 per minute on the phone, I thought I'd try you helpful people here!
My father has just booked flights with easyJet from LTN for the family and some friends. I've just noticed he's put the name 'Ray' for one passenger (which is what he is always known as) instead of what should presumably be 'Raymond'. So - would just turning up on the day be a risk? Could he be denied boarding? Would it be best to pay the £15 per leg (so £30 total) admin fee to add four letters to the name in his booking?
LeonB1985 From , joined Dec 1969, posts, RR:
Reply 4, posted (9 years 4 months 5 days 11 hours ago) and read 13598 times:
For those who are interested, my dad called them today (had to hold a while, but that was no problem) and they changed it free of charge. That's good service from easyJet. I wonder if Ryanair (who I have travelled with, and will continue to use where required) would have made this change without a charge? Thanks easyJet!
Braybuddy From Ireland, joined Aug 2004, 6226 posts, RR: 30
Reply 6, posted (9 years 4 months 5 days 11 hours ago) and read 13569 times:
Quoting LeonB1985 (Reply 4): I wonder if Ryanair (who I have travelled with, and will continue to use where required) would have made this change without a charge? Thanks easyJet!
A friend of mine was charged 150 euro for changing the surname of his travelling buddy (he had booked it in the wrong name). Having said that, Ryanair came up trumps for me when I arrived at the check-in desk five minutes after it had closed. I was referred to the sales desk, and, because I only had hand luggage, they accepted my booking. Coming back I lost my reference number and had myself convinced that I'd have to fork out 100 euro plus for a new ticket, but the check-in girl was satisfied with just my passport.
So they're not always as bad as they are made out to be.