Jetjack74 From United States of America, joined Jul 2003, 7457 posts, RR: 49 Posted (9 years 1 month 3 weeks 2 days 14 hours ago) and read 3290 times:
Northwest Airlines announced on Tuesday that it will no longer charge elite-level frequent-fliers $15 to secure some of its aisle and exit-row seats. Northwest in March first began charging fliers $15 for certain aisle and exit-row seats, which can have up to 10 extra inches of legroom, as part of its "Coach Choice" program, the Detroit Free Press reports. Customers can reserve one of those “choice” seats within 24 hours of departure when they check in for their flights -- a move that Northwest estimates will bring in as much as $15 million in extra revenue. But now, Northwest’s elite-level fliers –- those who fly 25,000 miles or more in a year –- can reserve the choice seats within 24 hours of their flight at no charge. Previously, Northwest charged elite members the $15 fee, but gave them 36 hours instead of the standard 24 to buy them. http://blogs.usatoday.com/sky/2006/04/northwest_drops.html
Geniusjacky From United States of America, joined Jun 2006, 38 posts, RR: 0
Reply 1, posted (9 years 1 month 3 weeks 2 days 14 hours ago) and read 3273 times:
I am sure those frequent fliers will take up most of those exit row seat then if it is free. Then i highly doubt if NW could really earn the money they predicted. Apparently the service is not going too well that's why they change it to a frequent flier benefit instead.
Mkirch72 From United States of America, joined Aug 2005, 198 posts, RR: 1
Reply 4, posted (9 years 1 month 3 weeks 2 days 10 hours ago) and read 3015 times:
Being 6'5 and knowing that most, if not all, of the exit rows will now be taken up by NW elite, I will no longer fly them. I'd rather take my chances with an airline that at least gives their non-elites a chance at the exit row.
And as far as the exit row fee of $15, I think it's discriminatory against tall people. We don't choose how long our legs will be. Sitting in any coach seat (except for bulkhead or exit row) for more than a half hour is truly painful. The metal tray table supports dig into the soft part of your bent knee and your shins hit the metal base of the seat back -- forget stretching them out under the seat in front of you.
Basically NW is telling people they have to pay extra to not be in pain. Lovely. Another reason people love them so.
Lincoln From United States of America, joined Nov 2004, 3887 posts, RR: 8
Reply 5, posted (9 years 1 month 3 weeks 2 days 3 hours ago) and read 2899 times:
Quoting Geniusjacky (Reply 1): I am sure those frequent fliers will take up most of those exit row seat then if it is free.
Not all exit row seats are "Coach Choice"... only about 1/2 of them are, the remainder are regular seats available for Elite selection any time before the flight (In fact, I just grabbed exit row seats for all segments on an itinerary).
At least now a non-Elite's chances of grabbing a [Coach Choice] exit row seat are roughly equal to an Elite, since both groups have 24 hours to grab them instead of the 36 that Elites had.
Quoting Mkirch72 (Reply 4): And as far as the exit row fee of $15, I think it's discriminatory against tall people. Sitting in any coach seat (except for bulkhead or exit row) for more than a half hour is truly painful
I understand your issue-- I'm tall myself and try to get Exit Row seats whenever possible to avoid the problem you describe, but it's not discriminatory nor is being tall a recognized disability. As I said before, you're chances of grabbing an exit row are /better/ now... And if you'd like you can probably call NW reservations (or, if that doesn't work show up at the airport where they can see that you really are a tall person and request the seat gratis).
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SLCUT2777 From United States of America, joined Dec 2005, 4184 posts, RR: 9
Reply 6, posted (9 years 1 month 3 weeks 2 days 2 hours ago) and read 2815 times:
Nice and Noble try by NW to make more money. But when you have a reputation for PO'd employees and are known as "Cobra Airlines" since no one really knows when you're going to strike if you're NW, then you can't have such ludicrous surcharges and make money.
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