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No Show - Airport Taxes Back?  
User currently offlineHBDAN From Switzerland, joined Jan 2006, 661 posts, RR: 4
Posted (8 years 1 month 1 week 2 days 12 hours ago) and read 4806 times:

Dear all,

I've done a search and couldn't find anything similar, if this has already been discussed, well I'm sorry.

Some consumer associations here in Switzerland are claiming that if there is a no show, the pax should be refunded the amount paid in airport taxes for free.
Well, in my opinion this is wrong. Let's take as example a ZRH-TXL-ZRH where airport taxes are about 80 Euros. Passenger taxes are only about 25-30 Euros while the other 55-50 Euros are landing fees, bus fees, baggage handling, aircraft parking, fuel fees, ATC fees...

LX does refund you the taxes paid if you don't show up for your flight, but they charge you 20 Swiss Francs (13 Euros).

In my opinion taxes should not be refunded, because most of its amount covers fix costs an airline has to pay even if pax don't show up.

What's your opinion? Is there a general rule which apply in such cases? Do you know about other airlines refunding you taxes with a no show?

Regards,
HBDAN

Edit: of course we are talking about restricted fares, where you do not get any refund FOR THE FLIGHT NET PRICE.

[Edited 2006-06-15 10:25:19]


Next flight: hopefully soon...
7 replies: All unread, jump to last
 
User currently offlineBDKLEZ From Ireland, joined Jun 2005, 1735 posts, RR: 10
Reply 1, posted (8 years 1 month 1 week 2 days 12 hours ago) and read 4800 times:

In the event that any previously issued ticket remains unused, then any Government levied taxes and charges which the airline is required to collect on behalf of the government can be refunded. Simple.

Any Surcharges collected as Taxes on a ticket by the airline, for the benefit of that airline, cannot and will not be refunded.

Be warned though, because many carriers will impose an administration fee to process your claim and this fee may very well be equal to or higher than the amount that you wish to claim back.

Maybe a bit cheeky, but as a business that's their right.

 wave 



Trespassers will be shot; survivors will be shot again!
User currently offlineHBDAN From Switzerland, joined Jan 2006, 661 posts, RR: 4
Reply 2, posted (8 years 1 month 1 week 2 days 12 hours ago) and read 4785 times:

Quoting BDKLEZ (Reply 1):
In the event that any previously issued ticket remains unused, then any Government levied taxes and charges which the airline is required to collect on behalf of the government can be refunded. Simple.

Thanks for your post!
Ok, we could divide gouvernment taxes into two group:
- Those "generated" at the airport, which I agree can be refunded;
- Those "generated" in the air, such as navigation taxes, which in my opinion are related to the airline operation, but also are related to the government.

What about this?

Regards,
HBDAN



Next flight: hopefully soon...
User currently offlineBDKLEZ From Ireland, joined Jun 2005, 1735 posts, RR: 10
Reply 3, posted (8 years 1 month 1 week 2 days 12 hours ago) and read 4767 times:

Quoting HBDAN (Reply 2):
- Those "generated" in the air, such as navigation taxes, which in my opinion are related to the airline operation, but also are related to the government.

These are charges which are levied on the carrier and will never appear as charges/taxes on a passenger ticket because those charges under law cannot be passed on to the pasenger by the carrier.

Quoting HBDAN (Reply 2):
- Those "generated" at the airport, which I agree can be refunded;

Example: Security, Air Passenger Duty, Noise/Environmental charges can all be refunded as these all relate to the passenger's use of any particular airport to depart/arrive on any particular flight.

As long as these charges are to be collected by the airline on behalf of the government as written down in legislation then they can be refunded. If the Airport Authority as an organistaion impose their own charges, then that's up to them to charge what they like, even if that authority is government owned.

In short, charges imposed to allow a passenger's use of an airport can generally be refunded. Charges involved with an airline's operation between one airport and another will not appear on a ticket and as such will not be refunded.



Trespassers will be shot; survivors will be shot again!
User currently offlineVV701 From United Kingdom, joined Aug 2005, 7380 posts, RR: 17
Reply 4, posted (8 years 1 month 1 week 2 days 11 hours ago) and read 4753 times:

I was surprised to learn that standard charges like those for ATC and also Landing Charges are not included in LX ticket prices. Previously I had thought that only true taxes - payments to governments with no services provided for those payments - were included in the 'tax' element of a ticket price. Do their 'taxes' include all other passenger related external payments like those for passenger handling at those airports where they do not have staff?

User currently offlineHBDAN From Switzerland, joined Jan 2006, 661 posts, RR: 4
Reply 5, posted (8 years 1 month 1 week 2 days 11 hours ago) and read 4748 times:

BDKLEZ, your posts always help a lot to better understand the civil avition world, thanks a lot for your replies!

Regards,
HBDAN



Next flight: hopefully soon...
User currently offlineBDKLEZ From Ireland, joined Jun 2005, 1735 posts, RR: 10
Reply 6, posted (8 years 1 month 1 week 2 days 11 hours ago) and read 4741 times:

Quoting HBDAN (Reply 5):
your posts always help a lot to better understand the civil avition world, thanks a lot for your replies!

Pleasure; that's 12 years working in the airline industry for you!



Trespassers will be shot; survivors will be shot again!
User currently offlineANother From , joined Dec 1969, posts, RR:
Reply 7, posted (8 years 1 month 1 week 2 days 4 hours ago) and read 4634 times:

Quoting BDKLEZ (Reply 3):
These are charges which are levied on the carrier and will never appear as charges/taxes on a passenger ticket because those charges under law cannot be passed on to the passenger by the carrier.

Not quite true - ever hear of NAVCAN surcharges? These were eventually incorporated into the fare - but for years airlines charged a separate amount for Canadian Air Traffic Control.


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