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Who/What Is "Continental Airlines Eds"  
User currently offlineLincoln From United States of America, joined Nov 2004, 3887 posts, RR: 8
Posted (8 years 5 months 4 weeks 1 day 17 hours ago) and read 4189 times:

So I was reading through my new copy of the Yellow Pages tonight -- wait, don't laugh* --

Under the "Airlines Heading" I spotted the entry:

Continental Airlines EDS
1375 E 9 St...................................216-583-xxxx

And couldn't help but wonder what "EDS" is, especially since CO closed the Cleveland CTO shortly before I moved out here.

The address is One Cleveland Center, one of Cleveland's bigger office buildings...and just about as far away from the airport as you can get while remaining downtown.

I can't help but wonder what this is...especially since it's the only listing in the Yellow Pages with a local address other than "Cleveland Hopkins International Airport"

So...anyone have an answer?

Thanks,

Lincoln

*-Yes, I really do need a life.


CO Is My Airline of Choice || Baggage Claim is an airline's last chance to disappoint a customer || Next flts in profile
5 replies: All unread, jump to last
 
User currently offlineCory6188 From United States of America, joined Feb 2004, 2692 posts, RR: 5
Reply 1, posted (8 years 5 months 4 weeks 1 day 17 hours ago) and read 4172 times:

Call the number and see who (or what) picks up. It's the only way you'll know for sure!

User currently offlineLincoln From United States of America, joined Nov 2004, 3887 posts, RR: 8
Reply 2, posted (8 years 5 months 4 weeks 1 day 16 hours ago) and read 4168 times:

Quoting Cory6188 (Reply 1):
Call the number and see who (or what) picks up. It's the only way you'll know for sure!

Yeah... Tried that, I let it ring 5 times and then hung up without anything answering. You would expect, at least a $10 answering machine or something... Makes me want to know what it is even more  Wink

Also googiling "Continental Airlines EDS" didn't turn up anything useful for me.

Lincoln



CO Is My Airline of Choice || Baggage Claim is an airline's last chance to disappoint a customer || Next flts in profile
User currently offlineLaxintl From United States of America, joined May 2000, 26145 posts, RR: 50
Reply 3, posted (8 years 5 months 4 weeks 1 day 16 hours ago) and read 4151 times:

EDS is Electronic Data Systems founded by Ross Perot.
CO uses EDS for a host of computer applications including reservations and flight planning.



From the desert to the sea, to all of Southern California
User currently offlineLincoln From United States of America, joined Nov 2004, 3887 posts, RR: 8
Reply 4, posted (8 years 5 months 4 weeks 1 day 4 hours ago) and read 3999 times:

Quoting Laxintl (Reply 3):
EDS is Electronic Data Systems founded by Ross Perot.
CO uses EDS for a host of computer applications including reservations and flight planning.

A guess that's a logical enough answer. It just seems strange to me that if this is the answer to my question that someone would pay for the yellowpages entry "Continental Airlines EDS" for /that/.

Lincoln



CO Is My Airline of Choice || Baggage Claim is an airline's last chance to disappoint a customer || Next flts in profile
User currently offlineStar_world From Ireland, joined Jun 2001, 1234 posts, RR: 0
Reply 5, posted (8 years 5 months 4 weeks 1 day 4 hours ago) and read 3991 times:

Quoting Laxintl (Reply 3):
EDS is Electronic Data Systems founded by Ross Perot.
CO uses EDS for a host of computer applications including reservations and flight planning.

They're actually a bit more entrenched in the organization than that. Lots of large companies, including CO, outsource some or all of the IT side of their business to a 3rd party, usually to reduce costs. CO has outsourced most things to EDS and as a result it would actually be EDS staff in many locations, not CO. This is probably a Continental facility that has been outsourced to EDS, or it's the central EDS program office for CO - either would make sense.


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