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Lets Get Reday To Rumble...  
User currently offlineLordOfTheFlys From United States of America, joined Sep 2000, 79 posts, RR: 0
Posted (14 years 2 weeks 2 days ago) and read 1371 times:

I do not want to spark a lot of hot emotions here, all though I think it is inevitable. Just a question for the people that don't like Delta. Why not? Is there something I don't know? Or is it one of the "I hate it because everyone else likes them" situations? Personally I like Delta and every employee that works for them that I have spoke with loves the hell out of the company. Forgive me if this causes and any quarrels or bickering. Again this is not meant to be an argument, I just want to know what, if anything, I don't know about Delta.

Cheers,
Greg

11 replies: All unread, jump to last
 
User currently offlineL-1011Alpha From Puerto Rico, joined Feb 2000, 331 posts, RR: 0
Reply 1, posted (14 years 2 weeks 1 day 23 hours ago) and read 1288 times:

I have nothing against Delta..
it is one of my favorites airlines,maybe the people who don't like Delta is beacuse they have never been in a plane of they

regards 
L-1011A



"For Us, Sky is not the limit.. Its Ground" / L-1011Alpha.
User currently offlineDelta777-XXX From United States of America, joined Jun 2000, 1017 posts, RR: 7
Reply 2, posted (14 years 2 weeks 1 day 23 hours ago) and read 1279 times:

Delta is great!!

User currently offlineAdam84 From United States of America, joined Jul 1999, 1400 posts, RR: 2
Reply 3, posted (14 years 2 weeks 1 day 22 hours ago) and read 1268 times:

I dont really fly them much, Ive never really had a problem with them except their planes have little for pitch. Well my friend flew DL from JAX-DFW-OAK and SFO-ATL-JAX, well on the way there his flight was delayed about 2 hours cause of mechanical problems, on the way back he was to fly the same routing in reverse, but his flight was cancelled so they had him fly out of SFO about 4 hours later. Well, he asked the ticket agent for a meal voucher since the flight wasnt for another 3 hours or so, the agent said "they will feed you on the plane". He flew on an L1011 from SFO-ATL which he said was in very poor condition, seats were like granite and mean flight attendants, he didnt like the food much either. Also my friends mom flew JAX-DFW-SFO-DFW-JAX 2 of her flights were delayed about 2 hours.I would try out their service again to see what it was like, but yall know that its hard to fly another airlines once you have elite status with another airline.

User currently offlineBoeing in pdx From , joined Dec 1969, posts, RR:
Reply 4, posted (14 years 2 weeks 1 day 21 hours ago) and read 1269 times:

I don't like them because they are going to abandon my hometown

User currently offlineTEDSKI From , joined Dec 1969, posts, RR:
Reply 5, posted (14 years 2 weeks 1 day 15 hours ago) and read 1234 times:

On 1 Nov 2000, Delta Express is pulling out of ALB because of too much competition from Southwest on the ALB to MCO route. Southwest has 3 daily non-stop flights to MCO using their new 737NGs vs. Delta Express which has only 1 daily non-stop flight using the 737-200. Delta here in ALB has 2 or 3 daily flights to hubs CVG and ATL which are getting booked quickly.

User currently offlineSEVEN_FIFTY7 From United States of America, joined Sep 2000, 957 posts, RR: 4
Reply 6, posted (14 years 2 weeks 1 day 14 hours ago) and read 1236 times:

My reasons for my dislike for DL are probably the same reasons why people don't like any given airline.

I've flown them at least on seven occassions and must say, that at least one or two of their FAs were extremely rude to me and my friends on five of those flights. The customer service people here at Kennedy don't seem to have a clue about anything. You ask them the status of a particular inbound flight and they make up something out of thin air. But to top if off, we were denied boarding at LGA for a flight to Tampa because it was oversold. Granted we were pushing it close to the deadline for checking in, but they said they would just put us on a later flight (which ended up being delayed 2 hours because of "weather in TPA). Upon arrival in Tampa, I asked my relatives whether it had rained real bad or something within the past 4 or 5 hours. They said, "no it's been just lovely all morning." This tells me an untruth was involved in that delay. I shouldn't have even been on that plane anyway because in my opinion, I shouldn't have been denied boarded on the original Tampa flight. And then, on that flight, they somehow sent our luggage to ATL with a few wedding presents in them. I did not get the bags until three weeks later which was well after the wedding in TPA.

Incidences like these do not win any "favorite airline" consideration from me. I refuse to give Deltaflot more chances.


User currently offlineCtbarnes From United States of America, joined Mar 2000, 3491 posts, RR: 50
Reply 7, posted (14 years 2 weeks 1 day 14 hours ago) and read 1222 times:

I've said this before, and I think this bears repeating. Nothing is going to be loved by 100% of the population. Say you have 300 people on a 747. Some might find the service on that flight very good, others awful, some may board being stressed out and nothing will please them, others may be in a partying mood and aren't too concerned about the food or the movie.

In short, different people are going to react differently. I know enough airline employees to know nobody sets out to provide bad service. I think the vast majority of people who work for airlines and are in contact with the customers genuinely want to provide good service, and I think how we the passenger approach and deal with them has a significant bearing on how we are treated. Something as simple as saying "please" and "thank you" goes a long way in the air (and as someone recently suggested turning to the F/A at the back of the plane to say "thank you" at the end of a flight is something that makes their day! I tried this last summer and I wish I had a camera to show you the surprise on their faces).

I know DL has been trying hard in recent years to mend fences after the Ron Allen debacle, and everything I have heard is they are making progress. I do admit though I haven't flown them of late but would not hesitiate if they offered the lowest fare to wherever it is I may be going.

Charles



The customer isn't a moron, she is your wife -David Ogilvy
User currently offlineUALfa@jfk From United States of America, joined May 2000, 311 posts, RR: 0
Reply 8, posted (14 years 2 weeks 1 day 14 hours ago) and read 1218 times:

Couldn't have said it better myself Ctbarnes. Thanx for reminding everyone about something that's so often forgotten by the travelling public.

User currently offlineBoeing747-400 From , joined Dec 1969, posts, RR:
Reply 9, posted (14 years 2 weeks 1 day 14 hours ago) and read 1219 times:

Well said ctbarnes! I love Delta!

User currently offlineDelta777-XXX From United States of America, joined Jun 2000, 1017 posts, RR: 7
Reply 10, posted (14 years 1 week 1 day 5 hours ago) and read 1178 times:

757, I would have probably been rude to you too! I wouldn't have even let you on the plane! I would have sent your luggage on a one way flight to the moon!

User currently offlineDeltaRNOmd-80 From , joined Dec 1969, posts, RR:
Reply 11, posted (14 years 1 week 1 day 4 hours ago) and read 1157 times:

LOL, same here Delta777-XXX.

I like Delta. Their FA's are nice and ATL is a great hub. The only problem is that on some older planes, like md-90, 727, 732, 757, the insides are kind of dirty, but I experienced this on a UA 757 as well.


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