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International Service On Domestic Flights...  
User currently offlineUAPilot7 From United States of America, joined May 1999, 338 posts, RR: 1
Posted (13 years 10 months 2 weeks 2 days 6 hours ago) and read 2059 times:

Hi! In June, I took a Business Class trip to Miami (from Dulles) on a United Airlines 767-300. While looking at the United.com webpage which lists service for international buisness class flights (and NOT domestic business class), I noticed many things we got. Were we just lucky? Should I expect these on my next Business Class trip? These are the things we recieved (on domestic business class) yet are ONLY listed in the International Business Class...

*Early boarding (prior to United EconomySM; boarding)

*Pre-departure beverage service offering champagne and orange juice

*An individual bottle of water for each customer

*A choice of three entrees on all flights, featuring our Celebrity Chefs in select markets, served on fine Noritake porcelain.

*Premium wines, your choice of fruit and cheese or dessert with port and liqueurs, Starbucks® coffee, and Godiva® chocolates

*Fully adjustable, ergonomic seats complete with Backcycler® lumbar support designed to provide more room to work, relax, or sleep

*High-quality compact disc audio systems with noise reducing electronic headsets

*Individual armrest video with nine channels of video and 20 channels of audio including regional programming and airshow moving map

Thanks-again! Sorry for all the personal posts!!! Bye =)





9 replies: All unread, jump to last
 
User currently offlineMEL From Canada, joined Oct 1999, 1098 posts, RR: 13
Reply 1, posted (13 years 10 months 2 weeks 2 days 6 hours ago) and read 2022 times:

Yes, if you're flying the International 3-class aircraft you will get the same features of entertainment as you would on the international flight. I'm sure you know this already, but very often United uses their International 3-class widebodies on domestic routes for aircraft re-positioning purposes. So you will get all the seat treatments and entertainment features on the International plane, wven though you are flying the domestic flight. However, if you're flying say the 2-class 763 or 777, the service will not be as good (a lot less legroom / entertainment features).

Other service related items seem to vary. I've flown Business between JFK and SFO, and they had a chef onboard cooking up our meals. Although this isn't really required, on some high-yield routes like JFK-SFO/LAX United just goes the extra mile in terms of service for certain flights.

So yah, expect those things on your next Business Class trip domestically, if you are flying the International 3-class versions of the 763 or 777.



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User currently offlineSearpqx From Netherlands, joined Jun 2000, 4343 posts, RR: 10
Reply 2, posted (13 years 10 months 2 weeks 2 days 5 hours ago) and read 2001 times:

I imagine it varies by airline. On AA, if the flight is listed as an Int'l flight, say SFO-ORD-LHR, (don't know if that's currently a true routing, but you get my point), then yes they treat the business class section as a true int'l business class. However if its an internationaly configured plane, running a purley domestic leg, then its just part of the coach cabin that has bigger seats and you don't get anything additional (thats not already physically present at the seat).

Duane



"The two most common elements in the universe are Hydrogen and stupidity"
User currently offlineAA-SAN From United States of America, joined Apr 2000, 139 posts, RR: 0
Reply 3, posted (13 years 10 months 2 weeks 2 days 5 hours ago) and read 1998 times:

I flew AA from ORD to LAX just a few weeks ago and found when I arrived at my gate that the 738 that was scheduled had been changed to a 763. They were giving away the business class seats by status and I managed to get one, and like searpqx said, although we were in business, we were pretty much treated like coach, with a few exceptions. However, this isn't always the case with AA. Many of AA's transcons are flown with 763 (LAX-JFK,IAD,MIA,etc.) and in these cases the business class isn't just coach service.

User currently offlineSearpqx From Netherlands, joined Jun 2000, 4343 posts, RR: 10
Reply 4, posted (13 years 10 months 2 weeks 2 days 5 hours ago) and read 1996 times:

On alot of their transcons, they actually use and advertise their Flagship Service, which is pretty much the international service. It initially was just on the JFKLAX flights, but they've expanded it quite a bit over the years. You can actually buy a business class seat JFKLAX, and some of the other transcon markets.

Duane



"The two most common elements in the universe are Hydrogen and stupidity"
User currently offlineMx5_boy From , joined Dec 1969, posts, RR:
Reply 5, posted (13 years 10 months 2 weeks 2 days 5 hours ago) and read 1989 times:

Is UA the only USA airline to poison it's customers with "Starchucks" coffee?

*sorry* (I had to make a joke of it.)


mb


User currently offlineSearpqx From Netherlands, joined Jun 2000, 4343 posts, RR: 10
Reply 6, posted (13 years 10 months 2 weeks 2 days 5 hours ago) and read 1984 times:

Watch it! As a loyal Starbucks fan and former Horizon employee I resemble that remark! Seriously, AS and QX both use Starbucks. QX was the first to offer it (and I believe the first to offer 'name brand' coffee) over 10 years ago.

Duane



"The two most common elements in the universe are Hydrogen and stupidity"
User currently offlineSaluki777 From , joined Dec 1969, posts, RR:
Reply 7, posted (13 years 10 months 2 weeks 2 days 3 hours ago) and read 1970 times:

Last March I flew ORD-LAX on a United B767-300ER, and it had the full international interior. We were treated pretty well too, but I don't think to international standards. The closest to international I have flown is ORD-HNL on a United DC10-30. United has a special Hawaii service ("Service with Aloha") which is like halfway between domestic & international (much like their transcon service), only with a Hawaiian flair with Hawaiian food & stuff like that.

User currently offlineUAPilot7 From United States of America, joined May 1999, 338 posts, RR: 1
Reply 8, posted (13 years 10 months 2 weeks 2 days 3 hours ago) and read 1970 times:

Should I expect the international serbvices I listed in the original post on a 767-200 and 747-400, both trans-con flights? I know the 744 comes in internationally and leaves international, as it is flight 2, the "round the world" flight.

User currently offlineAspen1 From United States of America, joined May 1999, 267 posts, RR: 0
Reply 9, posted (13 years 10 months 2 weeks 2 days 3 hours ago) and read 1963 times:

on domestic flights with an international 3 class plane you do not get the noise reduction headset. and u usually dont get a bottle of water.

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