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Help! Need A US Airways Expert!  
User currently offline777DadandJr From United States of America, joined Feb 2005, 1516 posts, RR: 12
Posted (8 years 5 months 2 weeks 4 days 13 hours ago) and read 3475 times:

Hi All!
I wonder if anyone familiar with USAir can help me out.
See the attached photo.

The top grid is the confirmation for my trip to Disney in Nov. This is the itinerary I recived via email from USAir, after I paid for my tickets.

The lower grid is what I found when I checked my itinerary tonight on USAir's website.

With all the schedule changes that I have been hearing about, I thought I would check to see if anything has changed.

To my surprise, there doesn't seem to be much on the lower grid, that matches the upper one, with the exception of the flight numbers that I see. But what is all the other info and flight numbers? Not even the times are correct.

Can anyone decipher this?



Thanks in advance!

Russ


My glass is neither 1/2 empty nor 1/2 full, rather, the glass itself is twice as big as it should be.
22 replies: All unread, jump to last
 
User currently offlineMalexander131 From United States of America, joined Jul 2006, 66 posts, RR: 0
Reply 1, posted (8 years 5 months 2 weeks 4 days 13 hours ago) and read 3463 times:

Not sure what to make of it, but I've read in the forums over the past few days that US-East stuff has been getting screwed up since the new website debuted. I'd call reservations about it.


"It's the little room in the front of the plane where the pilots sit, but that's not important right now."
User currently offlineEMBQA From United States of America, joined Oct 2003, 9364 posts, RR: 11
Reply 2, posted (8 years 5 months 2 weeks 4 days 13 hours ago) and read 3457 times:

.........and USAir has not been USAir for 15 or so years. The name was changed to US Airways


"It's not the size of the dog in the fight, but the size of the fight in the dog"
User currently offlineMalexander131 From United States of America, joined Jul 2006, 66 posts, RR: 0
Reply 3, posted (8 years 5 months 2 weeks 4 days 13 hours ago) and read 3441 times:

Quoting EMBQA (Reply 2):
.........and USAir has not been USAir for 15 or so years. The name was changed to US Airways

Quite true, although I still hear tons of people refer to it as USAir. It hasn't been quite 15, I think about 9 or 10 now.



"It's the little room in the front of the plane where the pilots sit, but that's not important right now."
User currently offlineA330323X From United States of America, joined Oct 2003, 3039 posts, RR: 43
Reply 4, posted (8 years 5 months 2 weeks 4 days 13 hours ago) and read 3427 times:

Yes, I agree with the first response. It's just the website being retarded. Nothing to worry about, but calling reservations should give you some peace of mind.

Quoting EMBQA (Reply 2):
.........and USAir has not been USAir for 15 or so years. The name was changed to US Airways

Less than 10 years, but who's counting?  Silly



I'm the expert on here on two things, neither of which I care about much anymore.
User currently offlineBoeingguy1 From Ireland, joined Jan 2006, 415 posts, RR: 1
Reply 5, posted (8 years 5 months 2 weeks 4 days 13 hours ago) and read 3414 times:

Quoting EMBQA (Reply 2):
.........and USAir has not been USAir for 15 or so years. The name was changed to US Airways

just like "Delta Air Lines"... people say what they want... and USAir is just as sufficent. It gets the point across.



Gatwick South! Id rather crash in Brighton!
User currently offlineN702ML From , joined Dec 1969, posts, RR:
Reply 6, posted (8 years 5 months 2 weeks 4 days 13 hours ago) and read 3407 times:

Quoting EMBQA (Reply 2):
.........and USAir has not been USAir for 15 or so years. The name was changed to US Airways

Here's a poor guy asking a legit question and some people have to analyze and/or correct what he said....

It's sad.


User currently offlineDC6BDreaming From United States of America, joined Jun 2006, 12 posts, RR: 0
Reply 7, posted (8 years 5 months 2 weeks 4 days 13 hours ago) and read 3373 times:

My trip to STT was booked early in January of this year for travel in May via the US Airways website. A great non-stop flight from PHL to STT on a Thursday, ETD 0935, ETA 1315. In late March they informed me via e-mail of an "itinerary change", with a new departure time of 0815 to CLT, resulting in a 2.5 hour layover for a connecting flight to STT, ETA now 1510. Same with the return. I learned the hard way...never book too early with a carrier going through a merger and changes in fleet deployment! All flights were on time (in and out of Philadelphia, that in itself is a wonder!), but upon arrival in PHL at 2315 hours, the flight attendant announced the wrong baggage claim area, much to the chagrin of 190+ passengers on that tired B-757. I do hope that "USeless Airways" gets their act together soon.

User currently offlineSteeler83 From United States of America, joined Feb 2006, 9272 posts, RR: 21
Reply 8, posted (8 years 5 months 2 weeks 4 days 13 hours ago) and read 3373 times:

Quoting EMBQA (Reply 2):
.........and USAir has not been USAir for 15 or so years.



Quoting Malexander131 (Reply 3):
It hasn't been quite 15, I think about 9 or 10 now.

That's what I was about to say myself  Smile

Quoting A330323X (Reply 4):
but who's counting?

Really good question... heh

As far as those iteneraries are concerned, I don't know what the hell all of that is myself. As someone else has hinted to on here, it's probably due to the new website being launched err something of the type. I dunno; I feel your pain, too, 777DadandJr...



Do not bring stranger girt into your room. The stranger girt is dangerous, it will hurt your life.
User currently offlineDC6BDreaming From United States of America, joined Jun 2006, 12 posts, RR: 0
Reply 9, posted (8 years 5 months 2 weeks 4 days 13 hours ago) and read 3361 times:

My trip to STT was booked early in January of this year for travel in May via the US Airways website. A great non-stop flight from PHL to STT on a Thursday, ETD 0935, ETA 1315. In late March they informed me via e-mail of an "itinerary change", with a new departure time of 0815 to CLT, resulting in a 2.5 hour layover for a connecting flight to STT, ETA now 1510. Same with the return. I learned the hard way...never book too early with a carrier going through a merger and changes in fleet deployment! All flights were on time (in and out of Philadelphia, that in itself is a wonder!), but upon arrival in PHL at 2315 hours, the flight attendant announced the wrong baggage claim area, much to the chagrin of 190+ passengers on that tired B-757. I do hope that "USeless Airways" gets their act together soon.

User currently offline777DadandJr From United States of America, joined Feb 2005, 1516 posts, RR: 12
Reply 10, posted (8 years 5 months 2 weeks 4 days 12 hours ago) and read 3321 times:

Quoting EMBQA (Reply 2):
The name was changed to US Airways

Yes, I am aware, but it saves me typing! Big grin

Thanks for your responses guys. I will call reservations to get things clarified.

Russ



My glass is neither 1/2 empty nor 1/2 full, rather, the glass itself is twice as big as it should be.
User currently offlineSonOfACaptain From United States of America, joined May 2004, 1747 posts, RR: 6
Reply 11, posted (8 years 5 months 2 weeks 4 days 10 hours ago) and read 3254 times:

Quoting EMBQA (Reply 2):
.........and USAir has not been USAir for 15 or so years. The name was changed to US Airways

Who...........cares...........??????

Heck, within the past year, I was on a US flight whose captain kept saying USAir. "We thank you for flying USAir...."

-SOAC



Non Illegitimi Carborundum
User currently offlineAlexPorter From , joined Dec 1969, posts, RR:
Reply 12, posted (8 years 5 months 2 weeks 4 days 8 hours ago) and read 3201 times:

Quoting Malexander131 (Reply 3):
still hear tons of people refer to it as USAir

Such as ATC


User currently offlineApodino From United States of America, joined Apr 2005, 4317 posts, RR: 6
Reply 13, posted (8 years 5 months 2 weeks 4 days 6 hours ago) and read 3151 times:

Not familiar with this form of itinerary myself but if I had to take a stab I would say that the four flights at the top are the ones you are actually booked on, and the rest include other options. I say this especially given that the top four flights have seat assignments added.

Just wondering, on an itinerary or reservation, you usually see a six letter/number called a Confirmation Number, or Record Locator. If you can find that, you can punch that in to USAirways.com, and that should give you the accurate information about your trip. If you want to drop me a private message on Thursday, I have a sabre account and can even look this up for you.

And to the other people, this guy had a legitimate question and you all flame the poor guy. Grow up.


User currently offline777DadandJr From United States of America, joined Feb 2005, 1516 posts, RR: 12
Reply 14, posted (8 years 5 months 2 weeks 4 days 4 hours ago) and read 3107 times:

Quoting Apodino (Reply 13):
I would say that the four flights at the top are the ones you are actually booked on, and the rest include other options.

Yes, the four flights at the top ARE the confirmed flights I recieved when I paid for my tickets.

Quoting Apodino (Reply 13):
and the rest include other options.

Why would they give me options if I have confirmed reservations?

Quoting Apodino (Reply 13):
Just wondering, on an itinerary or reservation, you usually see a six letter/number called a Confirmation Number

Yes, I have that number. That is the number I used to get the second list from US Airways last night. I didn't include that number in the photo, obviously for security reasons.

Russ



My glass is neither 1/2 empty nor 1/2 full, rather, the glass itself is twice as big as it should be.
User currently offlineDutchjet From Netherlands, joined Oct 2000, 7864 posts, RR: 56
Reply 15, posted (8 years 5 months 2 weeks 4 days 4 hours ago) and read 3099 times:

Call US Airways customer service and have them take a look at your file....thats the only way to handle this and make sure that your flights are in order, the schedule changes have affected your booking and now is the time to make sure that everything is in order and that US has rebooked you on flights that are acceptable to you. Computers sometimes do some strange things, so be sure that connection times are OK with you (and are legal) and that everything else is OK.....US will be flexible with you to get you on to the flights that make the most sense. And, if you are not comfortable with the person who answers your calll, ask for a supervisor....once your itinerary is reworked, you are going to be stuck with it.

This will be fine, dont worry, one call will solve your concerns.


User currently offlineDj1986 From Luxembourg, joined Apr 2006, 141 posts, RR: 0
Reply 16, posted (8 years 5 months 2 weeks 4 days 4 hours ago) and read 3078 times:

Quoting N702ML (Reply 6):
Here's a poor guy asking a legit question and some people have to analyze and/or correct what he said....

It's sad.

No it's not it is just reality the Airline has a new name.



on strike! finally VC!
User currently offlineVirginFlyer From New Zealand, joined Sep 2000, 4577 posts, RR: 40
Reply 17, posted (8 years 5 months 2 weeks 4 days 3 hours ago) and read 3049 times:

Folks let's drop the argument about the name. The airline is called US Airways. The original poster used a shorthand. He knows what the name is. I've changed the title to US Airways. Its a non-issue...

V/F



"So powerful is the light of unity that it can illuminate the whole earth." - Bahá'u'lláh
User currently offlineBigOrange From United States of America, joined Apr 2004, 2375 posts, RR: 3
Reply 18, posted (8 years 5 months 2 weeks 3 days 21 hours ago) and read 2936 times:

Quoting EMBQA (Reply 2):
and USAir has not been USAir for 15 or so years. The name was changed to US Airways

But there's still at least one Beech 1900 flying in the old US Air red/white/blue colors. I was surprised when I saw it at IAD on Saturday!


User currently offlineM180up From El Salvador, joined May 2006, 403 posts, RR: 5
Reply 19, posted (8 years 5 months 2 weeks 3 days 20 hours ago) and read 2900 times:

Quoting Malexander131 (Reply 1):
I'd call reservations about it.



Quoting Dutchjet (Reply 15):
Call US Airways customer service and have them take a look at your file....thats the only way to handle this and make sure that your flights are in order, the schedule changes have affected your booking and now is the time to make sure that everything is in order and that US has rebooked you on flights that are acceptable to you. Computers sometimes do some strange things, so be sure that connection times are OK with you (and are legal) and that everything else is OK.....US will be flexible with you to get you on to the flights that make the most sense. And, if you are not comfortable with the person who answers your calll, ask for a supervisor....once your itinerary is reworked, you are going to be stuck with it.

call reservations department, if the airline has had an schedule change you have to be protected in another flight as closest to the original times you had, if you need some light about what happened to your reservation before calling, just send me a pm , i can check your reservation, and advice u accordingly



Werner from SAL
User currently offlineJunction From United States of America, joined Mar 2005, 778 posts, RR: 0
Reply 20, posted (8 years 5 months 2 weeks 3 days 18 hours ago) and read 2825 times:

Not sure without actually seeing your reservation, but my guess is that your PNR (passenger name record) has not been "cleaned-up" yet from previous sked changes. The bottom grid may show exactly how the face of the PNR looks internally in the res system (with old data), while your itinerary will only show what is currently confirmed. Normally an airline will have res agents go in and clean all that old stuff up once it gets closer to your travel date. Also, since you are booked way out in November, you can expect as many as one schedule change a month (although probably minor) between now and when you actually travel. How long ago did you book this?

User currently offlineScottB From United States of America, joined Jul 2000, 6826 posts, RR: 32
Reply 21, posted (8 years 5 months 2 weeks 3 days 14 hours ago) and read 2685 times:

My best guess as an outsider is that you've been affected by schedule and flight number changes and all the weirdness just reflects iterations of the changes. It looks like your new itinerary is:

US 4542 MDT-PHL (0550-0637 11/05/06)
US 0987 PHL-MCO (0755-1026 11/05/06)

US 1940 MCO-CLT (1840-2012 11/11/06)
US 0722 CLT-MDT (2130-2256 11/11/06)

The reason for the change on the way down is pretty obvious; the first MDT-PIT flight now arrives after the morning PIT-MCO non-stop departs.


User currently offlineM180up From El Salvador, joined May 2006, 403 posts, RR: 5
Reply 22, posted (8 years 5 months 2 weeks 2 days 8 hours ago) and read 2515 times:

Quoting ScottB (Reply 21):
My best guess as an outsider is that you've been affected by schedule and flight number changes and all the weirdness just reflects iterations of the changes. It looks like your new itinerary is:

US 4542 MDT-PHL (0550-0637 11/05/06)
US 0987 PHL-MCO (0755-1026 11/05/06)

US 1940 MCO-CLT (1840-2012 11/11/06)
US 0722 CLT-MDT (2130-2256 11/11/06)

The reason for the change on the way down is pretty obvious; the first MDT-PIT flight now arrives after the morning PIT-MCO non-stop departs.

yeah , that's the one



Werner from SAL
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