Jaws707 From United States of America, joined Aug 2001, 708 posts, RR: 1 Posted (8 years 11 months 4 weeks 12 hours ago) and read 2909 times:
Recently my mom signed up for the frequent flier program at United and she used the same FF# for herself and for my dad when they flew on vacation a couple of weeks ago, but it seems like she only got credit for herself. For example she ended up with about 3,200 miles for a roundtrip flight from ORD-RNO. So I ask should she have gotten more miles, or is there some rule the airlines have against using the same FF# for multiple passengers on the flight?
Polar1 From United States of America, joined Aug 2005, 150 posts, RR: 0
Reply 2, posted (8 years 11 months 4 weeks 12 hours ago) and read 2890 times:
Only the person occupying the seat with their own FF# gets the credit. It also does not matter who paid for the ticket. Sometimes people assume because they are paying for somebody else's ticket they get the credit.
DeltAirlines From United States of America, joined May 1999, 8946 posts, RR: 11
Reply 3, posted (8 years 11 months 4 weeks 11 hours ago) and read 2856 times:
Only one FF account per seat, and in general, the names need to line up...for example, if the account is under the name John Doe, but the passenger flying is Jane Doe, a red flag will go up and no miles will be posted to said account. However, if the passenger flying is Jon Doe (could have been a typo) or Maybe JohnJ Doe (middle initial of J) it would fly...nonetheless, airlines are pretty good at finding out about any types of fraud from mileage activities.
Jaws707 From United States of America, joined Aug 2001, 708 posts, RR: 1
Reply 4, posted (8 years 11 months 4 weeks 11 hours ago) and read 2845 times:
ok, I understand the situation better now. I guess the bottom line is that the ff# can only be used one time per flight and can only be used by the member whose name matches the profile with the seat. So I will just tell my dad to create an account for himself. I was under the wrong impression that the FF# can be transferred to multiple tickets who are all paying the same fare and taking the same flight.