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B6 Throwing Money Out The Window?  
User currently offlineMalexander131 From United States of America, joined Jul 2006, 66 posts, RR: 0
Posted (8 years 2 weeks 1 day 22 hours ago) and read 8403 times:

Let me first say that I think JetBlue has a great product and I'd love to try them someday if I get the chance, but does anyone else here think that B6 is wasting money with the IFE/overhead bin upgrades? I mean, what real difference is it to the customer if you're PTV screen is an extra inch or so bigger, you've still got the upper hand over the competition.

What does everyone else here think?


"It's the little room in the front of the plane where the pilots sit, but that's not important right now."
88 replies: All unread, showing first 25:
 
User currently offlineJFK69 From United States of America, joined Jun 2006, 1407 posts, RR: 1
Reply 1, posted (8 years 2 weeks 1 day 22 hours ago) and read 8380 times:

Possibly, but most of the ignorant, nieve flying public will stay loyal to Jetblue. If Jetblue has a fare a few bucks more, they may remember these upgrades. That is hard to say. I love Jetblue and I think they have a great product. If they want to make it better than good for us.

User currently offlineSBNair3022 From United States of America, joined Jul 2006, 110 posts, RR: 0
Reply 2, posted (8 years 2 weeks 1 day 22 hours ago) and read 8360 times:

It doesnt make sense to me, jetBlue has an amazing product as is. Is it maybe the fact that DL is installing PTV on there ex-song 75s?


SBNair!!
User currently offlineB6JFKH81 From United States of America, joined Mar 2006, 2877 posts, RR: 7
Reply 3, posted (8 years 2 weeks 1 day 22 hours ago) and read 8264 times:

From what I remember, there were some issues with old style VDU's. They were burning out and having other problems as well. By installing the newer ones, there is a reduced chance of having to give out vouchers to customers for the inconvenience of not having a TV. Considering that we own LiveTV, we are not wasting money on this as the serviceable VDU's (old style) will most likely be installed on other airlines who want that size VDU (5.2" or 5.4") compared to the 6.8". It's all about making the customers happy, and a bigger screen makes them happy.

As for the larger overhead bins...have you ever noticed how much luggage people bring on board a/c? We are a NY based company and NY gets a little chilly in the winter. To fit all that luggage and all those winter coats into the smaller overhead bins would be quite a pain in the butt. This once again is focused on the comfort of our customers. It's worth the extra $$ to make your customers happy and comfortable when experiencing your product.

They may seem like little tasks that waste money, but they truly don't in the long run.

Just my  twocents  IMHO.



"If you do not learn from history, you are doomed to repeat it"
User currently offlineLH423 From Canada, joined Jul 1999, 6501 posts, RR: 54
Reply 4, posted (8 years 2 weeks 1 day 22 hours ago) and read 8249 times:

Quoting B6JFKH81 (Reply 3):

As for the larger overhead bins...have you ever noticed how much luggage people bring on board a/c? We are a NY based company and NY gets a little chilly in the winter. To fit all that luggage and all those winter coats into the smaller overhead bins would be quite a pain in the butt.

Yes, that's true and it's called "checking your bag". I don't know why airlines have let the mentality that passengers should be able to bring on everything. Not only is it a safety hazard if one of those things falls out and hits someone on the head but it's also a space issue. People rush to be on board because they know that if they aren't then if it's a full flight it's possible that there will be no overhead space left, forcing them to check the bag and increasing the chances that it doesn't make the flight, especially when close to departure.

The answer is not larger overhead bins, it's restricting the size of what people are allowed to bring on. Winter coats included.

LH423



« On ne voit bien qu'avec le cœur. L'essentiel est invisible pour les yeux » Antoine de Saint-Exupéry
User currently offlineUA777222 From United States of America, joined Dec 2003, 3348 posts, RR: 11
Reply 5, posted (8 years 2 weeks 1 day 22 hours ago) and read 8218 times:

Outside of an operational standpoint, they advertise the youngest and most advanced fleet in the skies. With the youngest aircraft comes the youngest technology. It makes sense for them to keep up with technology advancements within their product category. I agree that it appears to be a waste of money but it's also what keeps passengers coming day in and day out and what sets them aside from any competition.

My

Matt

[Edited 2006-07-14 23:14:04]


"It wasn't raining when Noah built the ark."
User currently offlineJetBlueAtJFK From United States of America, joined Jan 2005, 1687 posts, RR: 3
Reply 6, posted (8 years 2 weeks 1 day 21 hours ago) and read 8190 times:

Quoting Malexander131 (Thread starter):
I mean, what real difference is it to the customer if you're PTV screen is an extra inch or so bigger, you've still got the upper hand over the competition.

They are selling off all the old PTV's to Virgin Blue to use since Virgin Blue is getting the LiveTV service put in on their planes soon. That was B6 gets the newest technology and they get money for screens they eventually would have scarapped.

Quoting UA777222 (Reply 5):

Very well said and correct.  checkmark 

B6jfk airplane 



When You Know jetBlue, You Know Better
User currently offlineN844AA From United States of America, joined Jul 2003, 1352 posts, RR: 1
Reply 7, posted (8 years 2 weeks 1 day 21 hours ago) and read 8145 times:

Quoting LH423 (Reply 4):
Yes, that's true and it's called "checking your bag". I don't know why airlines have let the mentality that passengers should be able to bring on everything.

I can't imagine airlines are very happy about the state of affairs, but I guess passenger sentiment and lax enforcement of stated restrictions have led us to where we are today.

Also, I have this little pet peeve about people who carry-on bags they can't possibly lift into the bin, but that's neither here nor there.



New airplanes, new employees, low fares, all touchy-feely ... all of them are losers. -Gordon Bethune
User currently offlineWMUPilot From United States of America, joined Jan 2003, 1473 posts, RR: 12
Reply 8, posted (8 years 2 weeks 1 day 21 hours ago) and read 8124 times:

As stated above the new IFE is more of a necessity. The old TVs and units where/are extremely unreliable. The credit card readers worked less than 40% of the time, the TVs had a great tendency to burn out and need replacing on an almost daily basis.

The new TVs with the upgraded seat backs look a lot more classy and are way more reliable. So far I haven't had any major issued with the new IFE as compared to the old ones. I say the IFE upgrade is a welcome and a needed upgrade if we wanted to continue our level of customer commitment.



JetBlue - Bringing humanity back to air travel
User currently offlineMnik101 From United States of America, joined May 2006, 173 posts, RR: 0
Reply 9, posted (8 years 2 weeks 1 day 21 hours ago) and read 8083 times:

They are trying to improve their product. Yes, it maybe costly, but if it results in a better customer experience and loyalty, its money well spent.

User currently offlineFlyDreamliner From United States of America, joined Jan 2006, 2759 posts, RR: 15
Reply 10, posted (8 years 2 weeks 1 day 21 hours ago) and read 8026 times:

The price of oil is hitting them hard. Unless the B6 business model changes in some way, they might be in some trouble, loyalty or not, 34" pitch, free live ptv, and sub $100 transcontinental fares? In a world of $80 oil, that kind of set up just doesn't scream profitability. I think WN and FL have the LCC model down. I think B6 offers a tremendous product, I just hope reality doesn't catch up to them too quickly.


"Let the world change you, and you can change the world"
User currently offlineB6JFKH81 From United States of America, joined Mar 2006, 2877 posts, RR: 7
Reply 11, posted (8 years 2 weeks 1 day 21 hours ago) and read 7995 times:

Quoting FlyDreamliner (Reply 10):
Unless the B6 business model changes in some way, they might be in some trouble, loyalty or not, 34" pitch, free live ptv, and sub $100 transcontinental fares? In a world of $80 oil, that kind of set up just doesn't scream profitability. I think WN and FL have the LCC model down. I think B6 offers a tremendous product, I just hope reality doesn't catch up to them too quickly.

This has been discussed in numerous forums. The fare structure has changed and a lot about how we operate has changed as well. The TV will always be free, and we will not deviate from the seating arrangement. The issues have been reviewed and are definitely being addressed...I won't go into detail since it is company info though.



"If you do not learn from history, you are doomed to repeat it"
User currently offlineSKYYBLUE From , joined Dec 1969, posts, RR:
Reply 12, posted (8 years 2 weeks 1 day 19 hours ago) and read 7884 times:

Quoting B6JFKH81 (Reply 3):
From what I remember, there were some issues with old style VDU's. They were burning out and having other problems as well. By installing the newer ones, there is a reduced chance of having to give out vouchers to customers for the inconvenience of not having a TV.

Yes this seems to be the case. Also the credit card readers in the old video moniter units seem to wear easily and you can often find a crewmember stuck trying to swipe a passengers card, over and over and over. The new units blend into the seatback better and the readers work with ease.

Quoting B6JFKH81 (Reply 3):
As for the larger overhead bins...have you ever noticed how much luggage people bring on board a/c? We are a NY based company and NY gets a little chilly in the winter. To fit all that luggage and all those winter coats into the smaller overhead bins would be quite a pain in the butt.

NO NO NO  . As LH423 says, CHECK IT. This is such a problem at any airline already. I don't see the need for larger bins to further spoil people. If you cant fit it under the seat, if you cant fit it in our ALREADY large overhead bins, CHECK IT!

Quoting LH423 (Reply 4):
The answer is not larger overhead bins, it's restricting the size of what people are allowed to bring on. Winter coats included.

  THANK YOU!   

Quoting FlyDreamliner (Reply 10):
and sub $100 transcontinental fares?

Get real. Things have drastically changed and there is no such thing as SUB $100 transcon fares on JetBlue. Those days are LONG gone and probably never to return.

[Edited 2006-07-15 02:22:02]

[Edited 2006-07-15 02:22:56]

User currently offlineDaisywol From United States of America, joined Apr 2006, 45 posts, RR: 0
Reply 13, posted (8 years 2 weeks 1 day 18 hours ago) and read 7836 times:

Quoting B6JFKH81 (Reply 11):
This has been discussed in numerous forums. The fare structure has changed and a lot about how we operate has changed as well. The TV will always be free, and we will not deviate from the seating arrangement. The issues have been reviewed and are definitely being addressed...I won't go into detail since it is company info though.

Lie flat sleeper seats to be installed in the first 10 rows
TV will still be free but will only have 3 channels
More to come


User currently offlineUA777222 From United States of America, joined Dec 2003, 3348 posts, RR: 11
Reply 14, posted (8 years 2 weeks 1 day 18 hours ago) and read 7828 times:

Quoting LH423 (Reply 4):

The answer is not larger overhead bins, it's restricting the size of what people are allowed to bring on. Winter coats included.

That's a smart idea. Esp. for an East-Coast based airline where winter temperatures can reach below freezing. You're right, I'd love to have sick passengers for the sake of not investing in larger bins.... If you haven't noticed the economy is in the shit-can and the control factor over what airlines give and don't give (funding permitting) is no longer in the control of upper management. While we are Aviation freaks who can spit the tail numbers and names of the entire B6 fleet, simple things like 1" bigger on your TV and room for your coat are the 'make it or break it' items for average-travelers these days. You want that passenger to feel good for paying the extra $5 to fly on you today and the potential $25 extra in 6-months due to oil.

Good thinking,

Matt



"It wasn't raining when Noah built the ark."
User currently offlineJetBlueNYFL From United States of America, joined May 2006, 274 posts, RR: 3
Reply 15, posted (8 years 2 weeks 1 day 17 hours ago) and read 7717 times:

Quoting UA777222 (Reply 14):
That's a smart idea. Esp. for an East-Coast based airline where winter temperatures can reach below freezing. You're right, I'd love to have sick passengers for the sake of not investing in larger bins.... If you haven't noticed the economy is in the shit-can and the control factor over what airlines give and don't give (funding permitting) is no longer in the control of upper management. While we are Aviation freaks who can spit the tail numbers and names of the entire B6 fleet, simple things like 1" bigger on your TV and room for your coat are the 'make it or break it' items for average-travelers these days. You want that passenger to feel good for paying the extra $5 to fly on you today and the potential $25 extra in 6-months due to oil.

Good thinking,

Matt

I'm speechless...welcome to my RU list!



jetBlue...Bringing Humanity Back To Air Travel!
User currently offlineWorldTraveler From , joined Dec 1969, posts, RR:
Reply 16, posted (8 years 2 weeks 1 day 17 hours ago) and read 7696 times:

The economy is as strong as it has been in a very long time and is growing. That's the facts, even if you don't like the leaders that have helped create it.

Airlines put in larger overhead bins because it reduces the need for ramp agents to unload the planes and the risk of losing bags. Since Americans are critical of airlines, there is no possibility of a complaint if the passenger doesn't have to wait for his bag in baggage claim. Further, removing luggage from the cargo bins makes room for cargo and mail. US airlines are unique in their willingness to allow passengers to carry as much on the plane as possible but it makes perfect sense from an economic and customer service perspective. And I have been on many full flights from the NE during the winter and there is still not enough room for everyone to carry on their bags.


User currently offlineJbmitt From United States of America, joined Jan 2002, 547 posts, RR: 2
Reply 17, posted (8 years 2 weeks 1 day 17 hours ago) and read 7649 times:

Quoting UA777222 (Reply 14):
simple things like 1" bigger on your TV and room for your coat are the 'make it or break it' items for average-travelers these days. You want that passenger to feel good for paying the extra $5 to fly on you today and the potential $25 extra in 6-months due to oil.

I respectfully disagree. A tv is a tv, size doesn't matter, until the first airline offers High Def In-flight Entertainment, then I will defect. Bigger bins aren't necessary either, jackets don't count against your allowance, people just need to realize that things can be checked. Too many people fear losing bags, waiting at the claim. If airlines allowed just a personal item, think how much faster boarding and deplaning would be. Have you ever been behind that person trying to stuff the huge bag into the compartment? Bigger bins will just encourage bigger bags.


User currently offlineUA777222 From United States of America, joined Dec 2003, 3348 posts, RR: 11
Reply 18, posted (8 years 2 weeks 1 day 16 hours ago) and read 7599 times:

Quoting WorldTraveler (Reply 16):
The economy is as strong as it has been in a very long time and is growing. That's the facts, even if you don't like the leaders that have helped create it.

I don't disagree at all. I'm speaking in terms of pre-9/11 when airlines had money to spend and it was never on the passenger compared to now when you have funds (limited, though much more than initial post-9/11 albeit) and a wide variety of fixing. You are seeing these days, gradually, airlines are expanding in the areas that have needed it the most for the past 10 years which I tip my hat to and give 100% credit to them. However, we are not out of the word-works yet, there are still rough times ahead. As countries wage war on each other, the end result is best shown in the reaction to the stock-market and there is no guarantee that someone won't blow up another airport or raise oil to $85-$90 a barrel. Again, gain what you can now, there is no guarantee on tomorrow. When the consumer decides to crack down on their spending they're going to remember the little things like the bigger TV and the bigger bin next time they fly, just as much as they notice the extra $0.02 a gallon for their gas and the 1* on the AC.

Quoting Jbmitt (Reply 17):
A tv is a tv, size doesn't matter, until the first airline offers High Def In-flight Entertainment, then I will defect.

I have to disagree as well. A TV is not just a TV. They are providing these to give to their loyal customers who will know that that 1" is there. And sure the passenger will sit and say 'wow, one inch, cool' and go about their business, the fact alone that they got them to sit and think about it makes every penny worth it. Again, makes that person feel good about investing in that airline; be it with a rewards ticket, full fair, or an employer. They will choose that airline for all of their future travel needs. We might be cool now, but there is no guarantee for tomorrow. No one saw 9/11 coming....

Quoting Jbmitt (Reply 17):
Bigger bins aren't necessary either, jackets don't count against your allowance, people just need to realize that things can be checked.

You could fool them all and make the bins smaller, the same people will adjust, and the same people will abuse the system. You'll have this issue with any bin-size or any newly implemented size-restricted product.

Quoting Jbmitt (Reply 17):
Have you ever been behind that person trying to stuff the huge bag into the compartment?

Every flight I go on and I'm going to go out on a limb and say I'll see it again on every other flight I go on. As stated above, an issue you'll see regardless of restrictions.

Quoting Jbmitt (Reply 17):
Bigger bins will just encourage bigger bags

You're right it will, again, that's expected.

Matt



"It wasn't raining when Noah built the ark."
User currently offlineCTHEWORLD From Mayotte, joined Dec 2004, 478 posts, RR: 2
Reply 19, posted (8 years 2 weeks 1 day 15 hours ago) and read 7470 times:

Quoting UA777222 (Reply 14):
If you haven't noticed the economy is in the shit-can and the control factor over what airlines give and don't give (funding permitting) is no longer in the control of upper management.

UH....what economy? You mean the U.S., with record low unemployment, amongst the lowest interest rates world wide, shrinking nat'l deficit, growing GNP, no inflation, record high home ownership....what exactly are you talking about? Maybe you are judging from an airliners.net geek point of view; lets see, record load factors in an over saturated market...how exactly is the U.S. economy "in the shit-can?" Try thinking about what you read before repeating it next time!


User currently offlineCTHEWORLD From Mayotte, joined Dec 2004, 478 posts, RR: 2
Reply 20, posted (8 years 2 weeks 1 day 15 hours ago) and read 7465 times:

Quoting UA777222 (Reply 18):
I don't disagree at all. I'm speaking in terms of pre-9/11 when airlines had money to spend and it was never on the passenger compared to now when you have funds (limited, though much more than initial post-9/11 albeit) and a wide variety of fixing.

Ok, two things wrong with your line of thinking:

1) The economy prior to 9/11 was not as strong as it is today
2) The state of the airline industry is NOT The Economy

"When the consumer decides to crack down on their spending they're going to remember the little things like the bigger TV and the bigger bin next time they fly, just as much as they notice the extra $0.02 a gallon for their gas and the 1* on the AC."

You couldnt be more wrong in your above statement. Maybe that is your perspective, as an airline freak, but what the experts know, and what has been happening for the last decade or so, is that the leisure traveler is driven by one thing only, $$$. They have no brand loyalty, no value for added "perks" all they want it is the lowest price.

[Edited 2006-07-15 05:58:37]

User currently offlineWN57787 From United States of America, joined Mar 2006, 116 posts, RR: 0
Reply 21, posted (8 years 2 weeks 1 day 4 hours ago) and read 6615 times:

Quoting LH423 (Reply 4):
if it's a full flight it's possible that there will be no overhead space left, forcing them to check the bag

if People would use the space under the seat infront of them and lemit them to the carry on size. thare is room for all to carry on bags....


User currently offlineB6DC10 From , joined Dec 1969, posts, RR:
Reply 22, posted (8 years 2 weeks 1 day 4 hours ago) and read 6541 times:

Quoting LH423 (Reply 4):
Yes, that's true and it's called "checking your bag". I don't know why airlines have let the mentality that passengers should be able to bring on everything.

Question: Have you ever tried to wrestle an oversized carryon bag from a customer's death grip? You couldn't be more wrong. It is not the Airlines who feel that Customers should be able to bring everything on, It's the Customers! Many years of mishandled baggage has struck the fear of god into these people, and so they want to take everything on an airplane. TSA restrictions help, because 50% of the time, they are stopped at the checkpoint. However, even if we offer to deliver the bag to them on the jetbridge in their destination city, they would rather fight and cause a scene then check even a full size bag!


User currently offlineAwysBSB From Brazil, joined Sep 2005, 561 posts, RR: 0
Reply 23, posted (8 years 2 weeks 1 day 3 hours ago) and read 6284 times:

A B6`s waste of money I can tell is the rebuilding of JFK`s T5  thumbsdown 

User currently offlineLightsaber From United States of America, joined Jan 2005, 12899 posts, RR: 100
Reply 24, posted (8 years 2 weeks 1 day 3 hours ago) and read 6140 times:
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Quoting WorldTraveler (Reply 16):
Airlines put in larger overhead bins because it reduces the need for ramp agents to unload the planes and the risk of losing bags. Since Americans are critical of airlines, there is no possibility of a complaint if the passenger doesn't have to wait for his bag in baggage claim. Further, removing luggage from the cargo bins makes room for cargo and mail. US airlines are unique in their willingness to allow passengers to carry as much on the plane as possible but it makes perfect sense from an economic and customer service perspective.

While you make a good point, the fact is customers perfer bringing bags on board. I have come to loath the baggage check-in and retreval. It takes so long! The carosels are always way too crowded, etc. I prefer to fly on airlines with larger overhead bins. But that's just me.

As to the TV's... it is something that sells tickets. Does B6 get a premium for them? Not much, if any. But it does make for happier customers. Like it or not, there is a customer preference for IFE. If B6 is making sure the experience is consistent across the fleet, good for them. My girlfriend love's the live TV on B6.  Smile

As to the economy... I'm a bear. Too much of this economy has been funded by the "home ATM." (HELOCs). Look at Boston, San Diego, and now Florida... Their home prices are dropping. I expect by 2Q07 we'll unfortunately be in a recession. (I know of too many companies getting ready to do layoffs. E.g., Disney with their cut in movie production. Intel, AMD, AFMC, etc.) And yes, the normal state of the economy is growth, so we'll be ok long term. I'm talking a drop in business in '07 and probably '08. But DC, Pheonix, Las Vegas, and *most* other cities have home inventories so high they'll follow within six months too.

Maybe I'm pessimistic as my job has turned into assuring job "coverage" for my people as my company cuts back. (e.g., overtime is a no-no now versus last year when we were augmenting our pay 50%+ with overtime. Programs are scaling back, etc.) Could it be just my company? I doubt it. My friends at other aerospace engineering companies are all talking about hiring freezes, upcoming layoffs, etc. Only Lockheed and the subs on the JSF seem to be hiring. FYI, even Boeing is laying off (not commercial, but other divisions).

So if B6 wants a product to stand out... its best to do that now. Query: When do WN's hedges expire? Last I recall, they have some new hedges, but I forget the details.

Lightsaber



Societies that achieve a critical mass of ideas achieve self sustaining growth; others stagnate.
25 MATURRO727 : hey the new PTV's are awosome it really worth it and ovbiously you got to spend some money to win some money. as simple as that MATURRO727
26 FA4B6 : Thats a very ignorant statement. Space at JFK is becoming tight, Terminal Six is almost at capacity,and B6 has a lot of planes on order. A lot of the
27 Qantas777 : Well said flydreamliner. B6 is a wonderful airline offering a great service. However, their business model must change if oil stays aroun d $70-$80 oi
28 Zudnic : True, but if they did that they could kiss their business travelers good-bye.
29 UA777222 : Not my quote. Matt
30 Post contains images JetBlueAUS : What made you think of saying this? JetBlue is definitely not "throwing its money out the window" by reconstructing Terminal 5. Terminal 5 will allow
31 WN57787 : the TSA says its the Airlines job to restrict the crayon's and size not there's... they do not 1/2 the time send them back to ck a big idem or extra
32 Post contains images AwysBSB : This statement is rude… you should offer an excuse... T5 was perfect, PANYNJ & jetBlue only needed refurbish somethings, but they decided to destro
33 Dc10s4ever : The larger bins can actually save a lot of time. The new bins allow roller bags to be stowed wheels first and can accomodate more carry ons. Thus elim
34 Post contains images JetBlueNYFL : Customers buy a ticket on jetBlue with the idea that free DirecTV will be part of the deal. If the TV is not working, if it's jetBlue's fault or not,
35 JetBlueAUS : FA4B6 wasn't trying to make his statement offensive. Perhaps you might be reading to much into his reply? You did make an ignorant reply, without bac
36 Ctbarnes : I've often wondered if anyone who complains about this has ever tried putting an item under the seat in front of them. That may have worked when Econ
37 SPAZOLAJBLULGB : Speaking from a technician's point of view,I think the upgrade is great it brightens up the cabin with the new larger grey covers that really make it
38 Dc10s4ever : The TSA is run by a bunch of idots who failed the exam to work in the post office.
39 Goingboeing : When costs start hurting, how long will they do that? IMHO, airlines are in the transportation industry, not the entertainment industry, and any cost
40 MiCorazonAzul : JetBlue is committed to providing the best JetBlue experience as possible, so money spent on IMPROVING that experience is NOT "money thrown out the wi
41 Ctbarnes : And it's precisely that attitude which is responsible for the industry losing money hand over fist. It is this kind of arrogance and abject refusal t
42 AwysBSB : If some A.net member does not show knowing in his/her statement, there is no reason to mark it with hard words, just show where is lacking knowledge
43 Post contains images JetBlueNYFL : Finally, someone who sees the bigger picture! Welcome to my RU list. Most other airlines see their "passengers" as an inconvenience, while on jetBlue
44 JerseyGuy : Another thing that legacy airlines do which is anticustomer is charge more for a one-way then a roundtrip. Example 10SEP DL 1621 SLC 445pm EWR 1100pm
45 JetBluefan1 : This has to be the most idiotic policy ever invented. It's just...stupid. I've been reading the thread and I think some people make some really good
46 JetBlueNYFL : In addition to required Sat. night stays, $100 change fees and many other policies that just make no sense and annoy the customer!
47 Goingboeing : Airlines are a business...even JetBlue. Let's imagine for a minute that once the dust settles from the airline bankruptcies and other adjustments to
48 Cory6188 : The problem with your rationale is that it isn't necessarily true in all cases. People have become so accustomed to B6 being the automatic "cheap air
49 Goingboeing : Let me ask you this...who did she book with? If it was Continental, you sort of proved my point. Price drives more decisions that in flight entertain
50 Post contains links Lightsaber : Nitpick: Oil futures for December and January '07 have already broken $80/bbl. www.nymex.com Click on crude oil, scroll down to "I agree" and then yo
51 Goingboeing : All the more reason then to wonder if the costs of IFE will prove to be worth it.
52 Ctbarnes : Actually the opposite is true. People are willing to pay a small premium ($20 or so) for better service, less hassle, and, yes, free food. CO general
53 JetBlueNYFL : It's not just the TV that the public will pay a premium for! People love the extra legroom, wider seat, NICER crewmembers and just an easier, more en
54 Goingboeing : It's odd that in the not so distant past, there were several posts how Southwest would need to begin offering IFE in order to avoid being bested by J
55 B6DC10 : You are absolutely right. They do not check CRAYONS half the time. Nor do they check markers, pens, pencils, or paint. As far as CARRYONS, you are RI
56 Tango-Bravo : Very well said! If there is one thing at which the legacies excel, it is overpromising (at least implicitly) and underdelivering. Offering customers
57 B6WNQX : I even experienced this. My sister and her friend are going on a cruise at the end of August and wanted the cheapest fare they could get to FLL. I se
58 Goingboeing : I've not been known to defend Delta very often, but an advertised fare does not mean that every seat on every flight is available for that fare. If t
59 Post contains images ATclaudio : all that is nice, but i would love to have people understand that if you pack it, you must also be able to lift it up! GRRRRRR. can you imagine to ha
60 Post contains images Lightsaber : Ok, that I'll agree too! Usually I'll lift my bag and one or two others. I've got it down to a system where I can pull out my book, water bottle, bos
61 B6WNQX : I agree with what you are saying, but this fare showed up on the page that you select the individual flights for a price and pay for it. I may give y
62 Post contains images Werdywerd : Only a very small part of the old TWA T5 was demolished. The rear gate area was removed. The historic front, Saarinen terminal, is still alive and we
63 CTHEWORLD : Really? Cancelled flight in ONT, no back up equipment, a $5 voucher for food, an 8 hour delay sitting in the airport or the "opportunity" to get on a
64 Galapagapop : Thank YOU! Contrary to the ramblings of the liberal media, and the state of some of the most un-capitolistic companies in US, the US economy is boomi
65 AwysBSB : Not only the new T5, but the whole JFK, will never have the passenger demand some airlines (like B6) are foreseeing. JFK has too many gates, ramps an
66 B6JFKH81 : Please state your source that T7 was being considered by B6. Okay, so lets just keep all of our flights operating out of T6 which is old and requires
67 WMUPilot : JetBlue has expressed no intrest in T7. When T5 is completed we will be moving operations to the new terminal. Depending on our future growth we will
68 AwysBSB : I do not know of any other carrier that would be interested in T7 than B6. Right if this nice enviroment you refer does not mean a high-cost service.
69 WMUPilot : Could but won't. We've already signed the long term lease for T5 with the Port Authority. I doubt the Port Authority would be happy if we bailed on T
70 Apodino : While I could see a BA move to T8 to make it a Oneworld terminal, UA moving makes absolutely no sense at all. In fact, if BA moved to T8, I think T7
71 AwysBSB : There are contracts that are better to be abandoned, even if they envolve penalities. UA can leave JFK in the same way it left MIA, because those air
72 Malexander131 : The thing is though, will T8 have enough space for AA, BA, and IB? BA operates a pretty sizeable operation from T7. Also, what about CX? I'm not so s
73 Apodino : Unless Congress repeals the perimeter rule at LGA (Not going to happen any time soon), this will never happen. UA still runs their premium service fr
74 AwysBSB : This talk is going off topic… T8 is very big and there is space for every One World members. UA can continues to operate SFO-JFK or LAX-JFK and eve
75 Junction : That's the first time I've seen a pic with the old TWA building incorporated in the final design. It looks like the roadway will actually be moved ou
76 B777-700 : It's also the biggest crock of crap I've read on here in a long time. Load factors are at record highs again, so there's plenty of 'customers'. You s
77 Post contains images Mikephotos : That is incorrect. I flew many flights on MG which provided live TV, oh and the seating was a bit better also Mike
78 Werdywerd : From what i've heard around here is that the Saarinen building will be completely open to the public and the long tube will bring you up to the arriv
79 Mikephotos : I should add that this was over 10 years ago... Mike
80 AwysBSB : Saarinen building will just become a white elephant or an obstacle for B6 passengers flow between the new T5 and the parking lot…
81 JetBlueNYFL : Load factors are at record highs again, which is great, BECAUSE... 1. Airfares across the board were insanely underpriced due to the Southwest and je
82 Goingboeing : And the gist of this thread....can they afford to keep doing it in the future?
83 Mikephotos : Apples to apples: MGM Grand Air and Jetblue were/are both airlines MGM Grand Air and Jetblue both flew/fly aircraft MGM Grand Air and Jetblue both fl
84 JetBlueNYFL : I apologize, my wording may have been slightly off. Direct from jetBlue's website..... JETBLUE -- FIRST AND ONLY: First and only U.S. start-up airline
85 Daisywol : Dont try and argue with B6 crewmembers they are always right they think they know it all trust me , i work there and put up with it everyday
86 Post contains images Mikephotos : Don't get me wrong, I love Jetblue and fly them often but if every airline listed things they did First and Only, the list would be a lot longer than
87 Mikephotos : Understood, just wanted to make sure others knew live TV was available long before Jetblue was (as someone here once put it) a stain on Neeleman's sh
88 SCCutler : Actually, Legend's live sat TV was up and running before JetBlue's, and it was not extra-cost (as JetBlue's was in the beginning). Of course, LC did
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