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The Story Of A Flight Attendant (S7 778)  
User currently offlineTu204 From Russia, joined Mar 2006, 1211 posts, RR: 18
Posted (8 years 1 month 6 days 2 hours ago) and read 16665 times:

I read an interesting article (that linked to another and another...) about a flight attendant that was onboard Sibir Airlines flight 788 from Moscow Domodedovo to Irkutsk International Airport on July 8th. Everything that I wrote is a direct translation from several Russian articles. I found it pretty interesting to read.

Victoria Zilbershtein (Age: 22; Occupation: Flight Attendant, Siberia Airlines)
She had joined Siberia Airlines two years ago and was based in Moscow. She first thought that she would work as a flight attendant for only a year or two, enough to earn money to get a degree in law. After the first month of flying she absolutely loved her job and knew that she would be doing this for alot longer than she had originally wanted to.
On July 11th she was released from the emergency room of the Irkutsk Central hospital and airlifted to Moscow-Zhukovksy and was then taken to Moscow's Sklifosovsky institute for further treatment. There we talked to her.
Her room is full of flowers from grateful relatives of survivors of the flight that she had a hand in rescuing. Her cell phone is constantly ringing from friends and family and others wanting to know how she is doing. When we asked her what happened on that day, this is what she described.
"Everything went normally. Nothing unusual. The aircraft was coming in for landing and then, after we landed we were rolling, rolling rolling (down the runway) but there was no reverse thrust. We were not stopping. The aircraft was just rolling down the runway. Then I felt as if we started to take off again. I felt as if the nose dropped and then we hit something hard. Alot of the seat belts and seats did not handle this crash and lot of people went flying forward, and bags were flying at me. The lights failed and the cabin went dark, a gray smoke almost instantly started filling the cabin. A wall of fire was coming at us from the rear of the cabin. (mistake? - author) A crowd of people ran up and shouted at me: "Open the door! Open the door!" I was buried under some bags and when I freed myself it was clear that I would not be able to open the door as there were people between myself and it not to mention the smoke that made me move to the door by picturing it from my memory. I could not see a thing. I pushed the people aside and as I did this I prayed that the door was not jammed and would open...and it opened. It looked like about three meters to the ground from the wing exit. I knew that they would be hurt but they would survive. I helped everybody out and I felt as if I was loosing consciousness. I went into the cabin and dragged two men a woman and two children out of the cabin. In my last trip to the exit it I collapsed and then when I stood back up, the heat was unbearable from the already raging fire. Two young men, one of them named Ivan jumped down onto the ground in front of me and said that they would catch me, I jumped and the next thing I remember is that two young men are carrying me away from the plane towards some garages. I then saw the mid-section plane explode. I remember that while they carried my, I kept loosing my sight but I was looking from side to side for my passengers and thinking how they were. After they put my down, I remember calling my mother on my cell phone and saying "Mom! The plane is burning. I am alive." There I saw one of my colleagues with a bandaged up leg. Then I lost consciousness."
While in hospital in, she was visited by the head rabbi of the Russian Federation, Berl Lazar, who told her that he would personally nominate her for the Jewish national award "Person of the Year 5766" (Jewish calendar - author) and that all Jews in Russia are proud of her actions to save the lives of others. Her bedside looked something like a street during rush hour, people coming in and out bringing her flowers and other gifts and just saying thanks. For her actions she will also be given a new apartment by the Federal Government and she has received a medal "For Outstanding Service" from the mayor of Irkutsk, who personally visited her in hospital.
She will be released on July 28th. Her injuries included a serious concussion, multiple fractures and bruises and poisoning from toxic smoke.
Victoria plans to return to work as a flight attendant after she makes a full recovery and goes through a course of rehabilitation.
According to estimates, about 24 people exited through the exit that she opened and she directly saved about 8 people. The only other exit to be opened was one in the tail of the aircraft but the people there were not as lucky, the tail was 4 meters above the ground and most people that left the aircraft through that exit have more serious injuries. None of the escape slides inflated.
http://www.annews.ru/modules.php?name=News&file=article&sid=49560
http://www.sem40.ru/ourpeople/famous/17457/


Victoria Zilbershtein in the hospital before she was released home

Victoria (right) with colleague Elena Tyurina

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Click here for bigger photo!

Photo © Sam Chui



[Edited 2006-07-27 22:43:27]


I do not dream about movie stars, they must dream about me for I am real and they are not. - Alexander Popov
75 replies: All unread, showing first 25:
 
User currently offlineMoparman From United States of America, joined Dec 2005, 411 posts, RR: 2
Reply 1, posted (8 years 1 month 6 days 2 hours ago) and read 16651 times:

She is a credit to her profession, and more importantly herself; brave and couragous. And dare I say, pretty too.


"Harming a patient is unethical, but I can inflict as much pain as I like" Dr. Phlox
User currently offlineAtlBill From United States of America, joined Jan 2006, 9 posts, RR: 0
Reply 2, posted (8 years 1 month 6 days 2 hours ago) and read 16615 times:

Amazing story. We all forget the real reason flight attendants are on board until you hear about a story like this.

User currently offlineRoseFlyer From United States of America, joined Feb 2004, 9612 posts, RR: 52
Reply 3, posted (8 years 1 month 5 days 23 hours ago) and read 16426 times:

Wow that is an amazing story. She deserves a lot of praise. It is unfortunate that they could not get everyone out like the Air France crew in Toronto was able to. It is amazing that the seats and seatbelts failed. I would have thought that the seatbelts would not fail. It is really unfortunate that the evacuation slides did not deploy. They would have probably saved a lot more people.


If you have never designed an airplane part before, let the real designers do the work!
User currently offlineSpeedbirdie From United Kingdom, joined May 2006, 916 posts, RR: 52
Reply 4, posted (8 years 1 month 5 days 23 hours ago) and read 16410 times:

That story brings a tear to my eye. I hope the some of the miserable passengers i have had in the past (and today) will also one day realise we are not just there to serve them and smile... we are also there for their safety.
Well done Victoria, you truely are an FA in a million  Smile
Safe flying all  Smile



Never give up..
User currently offlineOutlier From , joined Dec 1969, posts, RR:
Reply 5, posted (8 years 1 month 5 days 22 hours ago) and read 16365 times:

Great work bringing us the translation.


A couple of things raise some questions for me:

Quoting Tu204 (Thread starter):
Alot of the seat belts and seats did not handle this crash and lot of people went flying forward, and bags were flying at me



Quoting Tu204 (Thread starter):
A crowd of people ran up and shouted at me: "Open the door! Open the door!" I was buried under some bags

1) Seats broke loose?
2) Overhead compartments broke open?

I wonder if any other survivors or rescuers have mentioned details like this.

Imagine surviving the impact, broken seat and all, only to be buried under a pile of carry ons (wonderful "small" 22" rollaboards of course) and you can't get out.


User currently offlineMCOflyer From United States of America, joined Jun 2006, 8671 posts, RR: 15
Reply 6, posted (8 years 1 month 5 days 22 hours ago) and read 16330 times:

I admire her for her courage, and heroism. Shes a rarity these days and its sad you dont see a story like this everytime something happens like this.

MCOflyer



Never be afraid to stand up for who you are.
User currently offlineS5FA170 From United States of America, joined Sep 2005, 534 posts, RR: 4
Reply 7, posted (8 years 1 month 5 days 22 hours ago) and read 16322 times:

Great job to her and her fellow crew-members who evacuated the airplane. I'm proud to call them colleagues =)

-Tony



Prepare doors for departure and cross-check.
User currently offlineSwissy From Switzerland, joined Jan 2005, 1734 posts, RR: 4
Reply 8, posted (8 years 1 month 5 days 21 hours ago) and read 16213 times:

First thank you very much for sharing it with us.

Quoting Outlier (Reply 5):
1) Seats broke loose?
2) Overhead compartments broke open?

1 Did you ever heard the "click" just after the aircraft touched down? most likely people un buckled them self while still rolling down the runnway....

2 Based on the pics I have seen impact was hard, no wonder over head bins pop ed.

Once again thank you for the translation TU204

Cheers,


User currently offlineAirplaneBoy From United States of America, joined May 2004, 560 posts, RR: 10
Reply 9, posted (8 years 1 month 5 days 19 hours ago) and read 16112 times:

Thank you for the translation!  Smile Great job! Big grin

Victoria did exactly what she was trained to do and did an amazing job. Even though flight attendants are trained for the worst, we never anticipate that it could truly happen. I don't consider myself an FAA regulation 'Nazi,' but I can assure you that I certainly make sure that ALL FAA regulations are followed- including placing all handbags and purses under the seats in front or in the enclosed overhead bins. There was a thread here recently about a pax who was deplaned from a CX flight from refusing to follow such a regulation. The uniformity in air travel regulations amongst various nations is a testament to the validity of air safety research and as described in Victoria's story, whether any of the bags were secured or not (although it sounds like the overhead bins failed), it shows how dangerous it can be with things flying around the cabin amidst a sudden stop. I have to say I encounter a lot of disappointment with passengers stowing their laptops under the seats in an enclosed case as some don't understand that a laptop doesn't fit completely within the seatback pocket and they are not designed to hold such a large amount of weight. We certainly don't want to imagine what things would be like if those flying bags were flying laptops.

I apologize for the rant here, but am glad Victoria has shared her story. I hope it opens the eyes of passengers that even the "littlest" things we ask during compliance is not because of our wanting to be mean or "bossy," but because we are required to follow every regulation set forth by the FAA (or respective agencies in other nations) and are obligated to ensure the safety of not just one particular passenger, but for their neighbors on board as well.

Fly safe!

Cheers!  Smile


User currently offlineAfay1 From United States of America, joined Oct 2001, 1293 posts, RR: 2
Reply 10, posted (8 years 1 month 5 days 19 hours ago) and read 16080 times:

As the A310 is an "older" model in relative terms it is unlikely it had the most up-to-date G-force resistant seats installed, therefore making it entirely plausible that many failed. Most of the articles I have seen on the crash refer to failed seabelts, but of course some people may have taken them off or never put them on. The bin thing is normal for most airplanes more than a few years old.

While similar in some respects to the Toronto crash, this was an older design that hit a wall and then a building. We also still have no real answer as to the cause of the Toronto crash, nor do we ever really it seems whenever an Airbus is involved in these sorts of accidents.

A terrible tragedy and a courageous gal to be sure...


User currently offlineTrekster From , joined Dec 1969, posts, RR:
Reply 11, posted (8 years 1 month 5 days 18 hours ago) and read 16044 times:

And some people say FA's are just there to look pretty and serve Drinks.

She is a credit to how heroc flight attendents are in a situation.
She deserves all the commendation she can get for going above and beyond the call of duty.


User currently offlinePiercey From Sweden, joined Nov 2005, 2233 posts, RR: 1
Reply 12, posted (8 years 1 month 5 days 18 hours ago) and read 15984 times:

Wow, an amazing story. Thanks for sharing.

Either way, guess this slaughters the rumor of S7 in Star



Well I believe it all is coming to an end. Oh well, I guess we are gonna pretend.
User currently offlineRDYNYC From United States of America, joined Sep 2005, 65 posts, RR: 1
Reply 13, posted (8 years 1 month 5 days 17 hours ago) and read 15920 times:

WOW! and to think that I worked that actual aircraft when it served with Pan Am!

User currently offlineMarkHKG From United States of America, joined Dec 2005, 960 posts, RR: 2
Reply 14, posted (8 years 1 month 5 days 17 hours ago) and read 15913 times:

Quoting Afay1 (Reply 10):
As the A310 is an "older" model in relative terms it is unlikely it had the most up-to-date G-force resistant seats installed, therefore making it entirely plausible that many failed.

It's hard to tell from the article what failed exactly, but it would be interesting to find out. Was it the seat belt fastener, the seat itself...or more often than not, the floor attachment to the seats?

Quoting Trekster (Reply 11):
She deserves all the commendation she can get for going above and beyond the call of duty.

Definetely! She showed the primary reason why fight attendants are aboard aircrafts.

Quoting Tu204 (Thread starter):
It looked like about three meters to the ground from the wing exit

So does this mean she was stationed at Doors 2L or 2R (the overwing exits)? Does the article say which door she opened? I'm wonder if she was in a rear-facing jumpseat as well. That might have protected her from the impact forces.



Release your seat-belts and get out! Leave everything!
User currently offlineAeroflot777 From Russia, joined Mar 2004, 3007 posts, RR: 27
Reply 15, posted (8 years 1 month 5 days 15 hours ago) and read 15813 times:

What an amazing story! Thanks for posting it. Reading it in Russian made it even more real for me. It's just simply unbelievable. She is definitely a hero in the eyes of many people. I am very happy she has a steadfast goal in front of her of returning to work as a FA for S7! Well done Victoria!! Thank you!

Aeroflot777


User currently offlineMainMAN From United Kingdom, joined Jul 2005, 2097 posts, RR: 5
Reply 16, posted (8 years 1 month 5 days 13 hours ago) and read 15705 times:

Great story, what a true professional she is.

Quoting AirplaneBoy (Reply 9):
I don't consider myself an FAA regulation 'Nazi,' but I can assure you that I certainly make sure that ALL FAA regulations are followed- including placing all handbags and purses under the seats in front or in the enclosed overhead bins.

You do that AirplaneBoy, it really pisses some passengers off (like me) when people start unbuckling and moving around before the engines are turned off, it's such an obviously foolish and dangerous thing to do.


User currently offlineAirplaneBoy From United States of America, joined May 2004, 560 posts, RR: 10
Reply 17, posted (8 years 1 month 5 days 12 hours ago) and read 15624 times:

Thanks for the compliment MainMAN. There always are certain ways to approach customers about regulations and there's never an excuse for being rude. I will say that I have been lucky in only having encountered just a couple of passengers refusing to comply with safety requests. It's scenarios like Victoria's that reminds all of us in the flying business to not become complacent and that safety is not a customer service issue.

Cheers!  Smile


User currently offlineTu204 From Russia, joined Mar 2006, 1211 posts, RR: 18
Reply 18, posted (8 years 1 month 5 days 12 hours ago) and read 15543 times:

Quoting Afay1 (Reply 10):
I have seen on the crash refer to failed seabelts, but of course some people may have taken them off or never put them on.

The exact translation from her statement in Russian about what happened regarding the seatbelts:
"...È âäðóã íîñ òêíóëñÿ âïåðåä, â çåìëþ. Òîë÷îê áûë òàêèì ñèëüíûì, ÷òî ðåìíè áåçîïàñíîñòè íå âûäåðæàëè ðûâêà - ëîïíóëè, êàê íèòêè..."
"...And the nose dropped down, into the ground. The impact was so hard that the seatbelts did not handle the force - they burst, like strings..."

It seems that the seatbelts themselves did not handle the deceleration forces. I know that the new Russian aircraft are rated for 16G's as are the new American aircraft, but before they were rated for a lower value. I am not 100% certain about the exact G values.

Quoting MarkHKG (Reply 14):
So does this mean she was stationed at Doors 2L or 2R (the overwing exits)? Does the article say which door she opened? I'm wonder if she was in a rear-facing jumpseat as well. That might have protected her from the impact forces.

I do not know what side she was on, but if we look at it logically, she definately had the wing exit because of her statement about the height of the exit above the wing where she referred to it as a wing exit. We can also deduce that she opened the right hand exit and evacuated through it because when she recalled being carried away from the wreckage, she stated that she was being carried toward some garages. If we look at the photo of the crash site, the garages are on the right side of the aircraft. Unless ofcourse she exited through the left side and then got carried around the aircraft which seems a bit unlikely to me. We can also deduce that she was sitting in a rearward facing jumpseat because her statements make it clear that she was seeing what was happening in the rear of the cabin and that she was buried in items that were flying AT her (i.e. forward) and the concussion she has is from a hard object that hit her in the head (maybe some spotter's camera?) If she was sitting in a forward facing jumpseat this would be impossible.

Quoting Piercey (Reply 12):
Either way, guess this slaughters the rumor of S7 in Star

What were the rumors?

Quoting S5FA170 (Reply 7):
Great job to her and her fellow crew-members who evacuated the airplane. I'm proud to call them colleagues =)

I am afraid that only her and another flight attendant managed to get out alive. (She reffered to her when she was set down after carried clear of the aircraft)

Quoting Outlier (Reply 5):
I wonder if any other survivors or rescuers have mentioned details like this.

No rescuers entered the aircraft - it exploded about 5 minutes after the crash. (do you mean crash investigators? They are not talking as the investigation is still going.)
I read that some other passengers: a weightlifting coach who braced for impact and noted that the seat in front of him slid forward. Another passenger stated that he was sitting beside his wife and could not free her from her seat because it was "displaced" (we was the last person pulled out by Victoria...his wife did not make it out)



I do not dream about movie stars, they must dream about me for I am real and they are not. - Alexander Popov
User currently offlineMainMAN From United Kingdom, joined Jul 2005, 2097 posts, RR: 5
Reply 19, posted (8 years 1 month 5 days 12 hours ago) and read 15531 times:

Quoting AirplaneBoy (Reply 17):
There always are certain ways to approach customers about regulations and there's never an excuse for being rude.

Yes, it must be hard to stay charming and diplomatic sometimes!


User currently offlineArdian From Netherlands, joined Oct 2000, 544 posts, RR: 0
Reply 20, posted (8 years 1 month 5 days 11 hours ago) and read 15308 times:

Thank you for translating this amazing story! What a great woman is Victoria

User currently offline777DAD From Germany, joined Aug 2005, 176 posts, RR: 0
Reply 21, posted (8 years 1 month 5 days 11 hours ago) and read 15308 times:

This is truely an amazing story,Thanks for sharing it with us.
A remarkable young lady.
I would like to know however if FA's train regularily on emergency evac situations, and when yes, then how often?


Jeff



"I love to fly,I just don't do it enough"
User currently offlineGatwickA320 From United Kingdom, joined Feb 2006, 76 posts, RR: 0
Reply 22, posted (8 years 1 month 5 days 11 hours ago) and read 15283 times:

Victoria you are one amazing girl. We can never imagine what a real crash would be like because every situation is so different, we never know exactly how people will react at the time.

Even when aware she was losing consciousness she still went back into a smoke filled cabin to rescue more passengers. That takes serious courage.

I'm sure the whole aviation industry is very proud of her.


User currently offlineFlyEmirates From , joined Dec 1969, posts, RR:
Reply 23, posted (8 years 1 month 5 days 11 hours ago) and read 15068 times:

No slides inflated, i question the maintenance at S7 particularly when looking over at justplanes news there were 3 other safety incidents affecting other S7 a310s that month.

User currently offlineReverseThrust From United Kingdom, joined Jan 2005, 113 posts, RR: 0
Reply 24, posted (8 years 1 month 5 days 11 hours ago) and read 15068 times:

That is truly amazing. What an outstanding credit Victoria is, both to S7 and for taking risks to ensure the safety of her passengers in the face of danger and almost death.

Best wishes to her for a full recovery and admiration for her to carry on her career.



Flown MD11/81/82/83/87/90,B732/733/734/735/737W/738/739/742/752/753,F70/100,A300/319/320/321/332/333/343,TU134A/154M,L10
25 Stjuard : I have no words do describe what a great person she is... I'm speechless and wish all my fellow FAs worldwide were like her.
26 RoseFlyer : 3 of the 10 flight attendants survived the crash. 76 of the 193 passengers on board survived.
27 Post contains images Manni :
28 B777-700 : She did what FA's are trained to do in these situations. Remember that the next time some of you get irate with them, or hurl insults about their siz
29 Afay1 : There have been valid questions as to the integrity of Airbus crash investigations especially in relation to the importation of black-boxes into Fran
30 Outlier : If you read her account, she says a lot of seats and seat belts did not handle the crash. This indicates that seat belts broke, seats broke loose. Th
31 IAirAllie : Great job I am so proud of her! Yes we do. Before every flight we have a preflight briefing first with the purser where we review a safety proceedure
32 Piercey : Just going slightly offtopic, there was a rumor (not a very good one) that to compete with SkyTeam, Star was going to try to get a Russian Airline. T
33 Post contains links Tod : New aircraft: 16g forward 3g up 3g side (4g seats) 6g down 1.5g rearward It used to be 9g forward. With seats and seatbelts it gets more complex, the
34 Post contains images 777DAD : Thank You for your answer, and I'm proud of her too. Jeff
35 Catholic2006 : I love flight attendants, and this reminds me why. All I usually think of flight attends as are the kind people that make you feel comfortable on your
36 Brdcessna : I couldnt have said it any better, My hats off to all F/A's out there
37 MD80Nut : Thanks for sharing the story, Tu204. As a frequent flyer, I've always had great respect for the job flight attendants do and find the great majority t
38 Swissy : Agree, but impact force (g force) needs to be determent, same with the over head bins, have been on flights with very rough weather and these things
39 CruzinAltitude : Her story is truly a credit to the men and women who do that job. If you think about it, the have to put up with all the passengers crap (and passenge
40 AIRCANL1011 : She is an incredable person. Although a Flight Attendent is trained to stay there and save lives, it takes a special person to be able to do that in t
41 Usair320 : Wow and this makes me really wondor why some idiots call F/A's Glorified waitresses. This is truley a heroe.
42 Usair320 : Wow and this makes me really wondor why some idiots call F/A's Glorified waitresses. This is truley a heroe.
43 Aa757first : I thought this was their job? Anyway, she did do a good job. How many other flight attendants survived? Also, its seems odd the slides didn't inflate
44 Post contains links MarkHKG : Actually, the slides may have inflated but deflated due to fire or debris. I remember seeing a picture of one of the Door 3 exits on S7 and there was
45 Post contains images CO7e7 : Thank you for the translation TU204.. Victoria is indeed a hero, and she is definitely an asset to her airline and the Russian aviation. I personally
46 Outlier : Yes. The latches should be strong, be able to stand some flexing of the structure far beyond turbulance. Ok, I understand. I thought perhaps you hadn
47 MarkHKG : Actually, I remember a documentary that noted those NASA experimental fuel crash tests showed that the accident (in terms of impact forces) were in f
48 YYZYYT : Oh puhlease. MUST YOU turn it into an AvB bash? This thread is about an FA who takes a job abnd is trained for potential emergencies, and then when t
49 Outlier : Yes, that's been the findings over and over again.
50 Tod : Actually, stronger latches would not prevent bins from opening due to structural flexing. The problem is the bins themselves flexing and causing the
51 Outlier : Tod: Thanks for the links! Very interesting.
52 TheLUREnyc : Unfortunately, that's because lots (note, i said LOTS, not all) of the F/As we most come into contact with (here in the US, I am speaking for) are bi
53 Post contains images Bobski : Someone once said to me (after complaining about how ALL flight attendents are hopeless and rude): "Anyone could do their job. They're just glorified
54 Historic747 : What nonsense!
55 Swissy : And because we have respect eventually we will be on the same track, yes we are on the same track but it takes a little longer for me as english is m
56 Post contains images FlyGuyClt : You are an asset to this forum. Many Thanks for this post! You can never just leave it with a compliment can you. Always some little dig. Safe Flying
57 Outlier : You are handling English a lot better than many Americans. Well there has to be a point where the latch would hold. Of course the bin would then prob
58 TheLUREnyc : I enjoyed your F/A Trip Report perspective a while back, but you mentioned in it that you had sincebeen laid off. Did you get recalled or are you wit
59 IAirAllie : Bobski thanks for the great supportive post. You can also remind your friend that crashes aren't the only emergencies we are prepared for. Everyday FA
60 B777-700 : Qualifying your statement with 'lots' does not make it any better. It's simply not true, and has no place in this thread.
61 Post contains images UN_B732 : Victoria is a credit to her profession. I sincerely hope this flight attendant, for all of the publicity of S7 778, gets an award (for bravery?) from
62 Post contains images MD80Nut : I do my share of flying within the US and I don't find that to be the case at all. The great majority of the F/A's I come in contact with are profess
63 TheLUREnyc : Don't make a ridiculous blanket statement like that. At least I qualified my opinion by saying "LOTS, NOT ALL". There ARE lots of miserable F/As who
64 Samair : if that was me i would of ran the furthest away from the a/c and not helped anyone that gurl is worth her weight in gold
65 Tod : It would be fairly simple to make bins that did not flex as much, thus signifigantly reducing the frequency of bins failing to stay closed. This woul
66 IAirAllie : That's funny my US based charter company is doing subservice for another foreign carrier (considered the best on their continent) and we constantly g
67 Historic747 : Bull's eye. And sooner or later they are going to end up losing their (most not all) own jobs. Logical Very possible since if the foreign carrier (co
68 TheLUREnyc : It's the "legacy" (blecchhhhh - I HATE that term) carriers whose crews we seem to hear the most bad things about in the trip reports and other posts
69 Tu204 : Apparently now the Jewish community is pushing the federal government to award her with the award "Hero of the Russian Federation" which, if approved
70 ZKSUJ : Great story. Good for her and I wish her a very fast and full recovery
71 ZK-NBT : I agree what a great story. Well done.
72 IAirAllie : Well, I'm the same flight attendant I was at the legacy I used to work for. I travel as much on foreign carriers including the EK's of the world as I
73 TheLUREnyc : Well, obviously you are one of the good ones! And I'm glad you agree that there are some 'exceptions' out there. The ones I was slamming were the exc
74 Historic747 : That is indeed amazing if you see no difference. Why do SQ and CX get a 5 star rating on global surveys consistently? Do you ever see an American car
75 StealthZ : An amazing story of an remarkable young lady, well done Victoria. To those who consider flight attendants to be "glorified waitress", ponder for a mom
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