Lentini2001 From United Kingdom, joined Apr 2006, 212 posts, RR: 0 Posted (9 years 2 months 2 weeks 3 days 3 hours ago) and read 4001 times:
I'm a complete UA virgin, this is my first time flying with them LHR to LAS in September.
I've noticed on my itinerary over this week that 3 segments of my flights have revised timings (with one being a one-minute difference) but it also says
To confirm, please call 1-800-united1 (1-800-864-8331) for schedule information.
Now do I have to ring reservations in the UK to confirm that I understand that one of my flights is now leaving a minute earlier than before or does the above message just go over time?
Also, do I have to ring to confirm that I still actually want to be on these flights and if I dont they cancel my tickets???
As I say, I'm a UA virgin, but if I do have to confirm I still want to be on these flights, for the sake of one minute as I said for one of them, it seems a bit stupid - and if it changes again in future, I've got to ring them again and confirm?
I never had this problem with Continental.
Also, whats row 35 like in economy on their 777? And do some of the seats in economy have 2 windows as there seems to be more windows than rows of seats according to UA's seating diagrams.
Thanks for any help, I did look on the UA site for answers but couldn't find any, puts on flame-proof jacket.
Warreng24 From United States of America, joined Nov 2005, 716 posts, RR: 0
Reply 1, posted (9 years 2 months 2 weeks 3 days 2 hours ago) and read 3971 times:
Check out the seating diagrams at www.seatguru.com and you can see United's various 777 seating configurations. The 777 WW2 configuration visits Europe most often. Some seats have 2 windows, but most do not. I am not sure which rows do.
You should definately call United to re-confirm your itinerary due to the schedule changes. The computer system at United is primitive to say the least. I doubt they would cancel your itinerary if you don't call, but it couldn't hurt.
Enjoy your flight on United. You might get better (more timely) responses to these questions at the FlyerTalk United MileagePlus forum.
777fan From United States of America, joined Jan 2006, 2545 posts, RR: 2
Reply 2, posted (9 years 2 months 2 weeks 3 days 2 hours ago) and read 3949 times:
Quoting Lentini2001 (Thread starter): Also, whats row 35 like in economy on their 777? And do some of the seats in economy have 2 windows as there seems to be more windows than rows of seats according to UA's seating diagrams.
IIRC, anything behind row 27 or so is standard economy with about a 31" pitch. The window seats aren't bad on the 2-5-2 configuration but the legroom is what it is. UA's Pacific 777s have PTVs; I'm assuming the Atlantic versions are similar. You may be offered to "upgrade" to Economy Plus at check in - the extra 5" of legroom is usually worth the fee they're charging (that's coming from someone that's an average 5' 10" / 1.9m tall!).
SkyvanMan From United States of America, joined Aug 2004, 224 posts, RR: 0
Reply 3, posted (9 years 2 months 2 weeks 2 days 23 hours ago) and read 3904 times:
United has PTVS on all their international (3 class) 777s though it isn't as nice as most airlines PTV offerings as UA does is just put one movie or programming item on each channel and start all movies at the same time, then when the last movie has ended they start them all over again. It isn't on-demand and there isn't always a movie going on, unless there are two longer movies. The best thing about United though is channel 9, but some pilots don't enable it, which is why I often ask if it is enabled when I get on. Anyways hope you have a great flight!
The 3 best planes of all time: Shorts Skyvan, 330 and 360
StarGoldLHR From Heard and McDonald Islands, joined Feb 2004, 1529 posts, RR: 1
Reply 4, posted (9 years 2 months 2 weeks 2 days 23 hours ago) and read 3888 times:
Re confirming doesnt hurt, you might be able to get an Economy Plus seat but these tend to be over-wing if you want a good view be at the back.
The UA number in the UK is 0845-844- 4777 it goes to a call centre in Ireland.
777's are spacious inside and very good cabin baggage stowage. The length of the plane inside feels distinctly smaller in length than you would expect from say a 744, or even a 767 (which is actually shorter).
UA's film service is ok but they do all run in a cycle.
UA checkin is located at the very end of LHR T3 (opposite side from VS). Beware of the long queues as they are not always for UA's flight (UA is hidden round a corner and the queues funnel up a bit).
Be sure at LHR to allow 15 minutes from the departure lounge to the gate at Terminal 3 as it's a long walk, and also allow 10 minutes to go through the extra screening security at the gate itself.
UA at ORD (i'm assuming ORD) can be a bit of a race.. you will arrive in International and will need to clear security, aftwards you will collect your bag and recheck it before taking a monorail to the domestic UA terminal and go through baggage scanning again.
If using UA at IAD there's less distance involved but the process is the same, except you will re-check your bag and be rescanned your carry on at roughly the same place. You may need to take a "moon buggy-esque" style hugely oversized tractor-bus from one terminal to another.
One last thing you might not be used to.. UA charge for alcoholic drinks inflight (I dont like it at all) in Dollars.
So far in 2008 45 flights and Gold already. JFK, IAD, LGA, SIN, HKG, NRT, AKL, PPT, LAX still to book ! Home Airport LCY
Lentini2001 From United Kingdom, joined Apr 2006, 212 posts, RR: 0
Reply 5, posted (9 years 2 months 2 weeks 2 days 16 hours ago) and read 3810 times:
Thanks for the info in the replies folks, much appreciated.
Yes, it is ORD I'm connecting at. I've got basically an hour and 50 minutes to do all that jiggery-pokery where the plane taxis to the gate then everybody stands up, en-masse, then just stands there not moving anywhere for the next half an hour!!!
What are peoples experiences like with UA with them holding back the flights that people have connections for? - the computer system being primitive has already been mentioned - say if I get stuck at immigration for an hour for example?
777fan From United States of America, joined Jan 2006, 2545 posts, RR: 2
Reply 6, posted (9 years 2 months 2 weeks 2 days 16 hours ago) and read 3802 times:
UA is generally pretty good with holding flights, especially if there are more than one pax connecting from one flight to the same. If you're cutting it close, you can request that the FAs ask the pilot about landing time, gate assignments, etc. for the other flights as a sort of heads-up. Again, if it's close, they'll usually ask that non-connecting pax remain seated to give connecting pax a head start.
I can't comment on customs at ORD because it's usually my final destination although I do know that the rail between T5 (int'l) and T1 (UA) runs frequently and doesn't take particularly long.
Channel 9 will most likely be disengaged while over the Atlantic although you usually hear it up to 250 miles off of each coast. Definitely make a point to listen to it as you approach Chicago. Chicago Center and Approach are incredible to listen to.