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New Continental Airlines Website  
User currently offlineOptionsCLE From United States of America, joined Jun 2004, 467 posts, RR: 0
Posted (8 years 1 month 4 days 23 hours ago) and read 10143 times:

It looks like CO has updated its website:

www.continental.com/

What are your thoughts? I, personally, prefer the old site.

63 replies: All unread, showing first 25:
 
User currently offlineFpofllflyboi From Bahamas, joined Jun 2005, 234 posts, RR: 1
Reply 1, posted (8 years 1 month 4 days 22 hours ago) and read 10136 times:

I like the new site, it just seems bolder for some reason. Maybe it's the use of more blue.

User currently offlineDeltaGator From United States of America, joined Sep 2005, 6341 posts, RR: 13
Reply 2, posted (8 years 1 month 4 days 22 hours ago) and read 10108 times:

Looks like almost the exact same setup but with a slightly cleaner look. Not too bad but nothing out of the ordinary. Still a good website every time I've used it for my flights on CO.


"If you can't delight in the misery of others then you don't deserve to be a college football fan."
User currently offlineDefAeroSales From United States of America, joined Feb 2006, 49 posts, RR: 0
Reply 3, posted (8 years 1 month 4 days 21 hours ago) and read 10029 times:

I like the new look, but it looks like they have an error on cookie handling (or have taken out the feature) to remember your one-pass number from visit to visit.

Is anyone else seeing this behaviour?


User currently offlineCOERJ From United States of America, joined Dec 2005, 238 posts, RR: 0
Reply 4, posted (8 years 1 month 4 days 21 hours ago) and read 9981 times:

It seems that the new website has all the same content and features as the old one except they organized it a little differently and got a new menu bar. Every page is identical to the old one.

User currently offlineFewsolarge From United States of America, joined Dec 2004, 409 posts, RR: 0
Reply 5, posted (8 years 1 month 4 days 21 hours ago) and read 9976 times:

Their Flash asset is jacked up. It appears as just a big blue rectangle in Safari and Firefox. Or is there a deeper symbolism I'm missing?

User currently offlineJano From Slovakia, joined Jan 2004, 827 posts, RR: 4
Reply 6, posted (8 years 1 month 4 days 21 hours ago) and read 9958 times:

Calendar cannot be opened in Firefox. There is a JavaScript error.


The Widget Air Line :)
User currently offlineSCXmechanic From United States of America, joined Dec 1999, 534 posts, RR: 1
Reply 7, posted (8 years 1 month 4 days 20 hours ago) and read 9928 times:

I'm running XP Pro and I don't have any of the above issues... When I clicked on the new site, my OnePass number was listed in the box BESIDE where you enter a new number. Also showed my OnePass account balance.

From first glance, I like the new website... Will have to put it to use soon..


User currently offlineLentini2001 From United Kingdom, joined Apr 2006, 192 posts, RR: 0
Reply 8, posted (8 years 1 month 4 days 20 hours ago) and read 9904 times:

Have they now got rid of the flightview maps when you check on the status of a flight?

User currently offlineDeltaFFinDFW From United States of America, joined Sep 2003, 1440 posts, RR: 0
Reply 9, posted (8 years 1 month 4 days 20 hours ago) and read 9888 times:

One thing they didn't change:

You can't check flight status on the homepage without knowing the flight number. You still have to be taken to the timetable. I know it's not a lot, but it is an extra step. Everyone else let's you put city codes in on the homepage.

Otherwise, I have always liked the site - it just looks a little cleaner now.


User currently offlineDutchjet From Netherlands, joined Oct 2000, 7864 posts, RR: 57
Reply 10, posted (8 years 1 month 4 days 18 hours ago) and read 9744 times:

Is the site down at the moment?

User currently offlineCorey07850 From United States of America, joined Feb 2004, 2527 posts, RR: 5
Reply 11, posted (8 years 1 month 4 days 18 hours ago) and read 9736 times:

Quoting Dutchjet (Reply 10):
Is the site down at the moment?

works for me...

The site is pretty much the same, as everyone else has noted, but I like the new look


User currently offlineChrisH From Sweden, joined Jul 2004, 1136 posts, RR: 16
Reply 12, posted (8 years 1 month 4 days 18 hours ago) and read 9736 times:

Server Error in '/web' Application.
--------------------------------------------------------------------------------

Culture 'sv' is a neutral culture. It cannot be used in formatting and parsing and therefore cannot be set as the thread's current culture.




LOL, someone will get fired at CO



what seems to be the officer, problem?
User currently offlineCOERJ145 From United States of America, joined Jun 2005, 1421 posts, RR: 1
Reply 13, posted (8 years 1 month 4 days 12 hours ago) and read 9557 times:

Much better than HP/US's site!!

User currently offlineNZPM From New Zealand, joined Oct 2005, 95 posts, RR: 0
Reply 14, posted (8 years 1 month 4 days 5 hours ago) and read 9400 times:

Still no online store  Angry

User currently onlineAeroWesty From United States of America, joined Oct 2004, 20559 posts, RR: 62
Reply 15, posted (8 years 1 month 4 days 4 hours ago) and read 9354 times:

Very odd. I just tried looking up a round-trip on the new site, and even though travelocity.com gave me a selection of flights all day in both directions, continental.com only gave me one flight in each direction, even when I re-did my selection from by price to by schedule.

Quoting Jano (Reply 6):
Calendar cannot be opened in Firefox.

Using Safari on the Mac, the Calendar doesn't work either. I had to manually type in the dates.

Nice idea, very poorly executed.



International Homo of Mystery
User currently onlineCubsrule From United States of America, joined May 2004, 22926 posts, RR: 20
Reply 16, posted (8 years 1 month 4 days 4 hours ago) and read 9339 times:

Quoting Dutchjet (Reply 10):
Is the site down at the moment?

Dutchjet-

I think it might be a problem with European (or non-North America) IP addresses. I'm in Poland at the moment, and I have tried it the past two days (Sunday and Monday) with both Firefox and IE and have gotten various errors. Yesterday, it was the error Chris mentioned, and today, the page that continental.com is redirecting me to does not exist. The sad thing is that they are going to lose my business over it because I have to book these flights one way or another. NW here I come...



I can't decide whether I miss the tulip or the bowling shoe more
User currently offlineDutchjet From Netherlands, joined Oct 2000, 7864 posts, RR: 57
Reply 17, posted (8 years 1 month 4 days ago) and read 9260 times:

Quoting Cubsrule (Reply 16):

Dutchjet-

I think it might be a problem with European (or non-North America) IP addresses. I'm in Poland at the moment, and I have tried it the past two days (Sunday and Monday) with both Firefox and IE and have gotten various errors. Yesterday, it was the error Chris mentioned, and today, the page that continental.com is redirecting me to does not exist. The sad thing is that they are going to lose my business over it because I have to book these flights one way or another. NW here I come...

I think that you are correct.......its still not working in the Netherlands or Belgium. Very strange and bad form, I am disappointed.

Quoting ChrisH (Reply 12):
LOL, someone will get fired at CO

And rightly so.


User currently offlineMalpensaSFO From , joined Dec 1969, posts, RR:
Reply 18, posted (8 years 1 month 3 days 22 hours ago) and read 9205 times:

The website has bits and pieces of others including:

Delta Airlines
Southwest Airlines
Air Tran
American Airlines

There is nothing original about it, and it is much worse than before!


User currently offlineIkramerica From United States of America, joined May 2005, 21515 posts, RR: 60
Reply 19, posted (8 years 1 month 3 days 22 hours ago) and read 9194 times:

I like a lot of it, but no longer, even when signed in, do your latest reservations show up on the front page. Now you have to click a link to display them.

As for the other problems, it's growing pains. It's been a few hours. I think the calendar thing will get fixed soon (though I've seen it never fixed for some websites, so that's more of a guarded optimism).

Quoting DefAeroSales (Reply 3):
I like the new look, but it looks like they have an error on cookie handling (or have taken out the feature) to remember your one-pass number from visit to visit.

This was a problem on the old site too. Lose it at least 1/2 the time for me.

Quoting Dutchjet (Reply 17):
I think that you are correct.......its still not working in the Netherlands or Belgium. Very strange and bad form, I am disappointed.

Did you click on the Internatial button to go to your regional site?



Of all the things to worry about... the Wookie has no pants.
User currently offlineDutchjet From Netherlands, joined Oct 2000, 7864 posts, RR: 57
Reply 20, posted (8 years 1 month 3 days 20 hours ago) and read 9078 times:

Quoting Ikramerica (Reply 19):
Did you click on the Internatial button to go to your regional site?

In Europe (I checked with friends), we dont get that far......only the following message:

We're sorry, but continental.com was unable to locate the page or file you requested.
Return to continental.com.

Return to Previous Page.


User currently offlineIkramerica From United States of America, joined May 2005, 21515 posts, RR: 60
Reply 21, posted (8 years 1 month 3 days 20 hours ago) and read 9062 times:

I tried to give feedback, and after filling out the form, it said the "page was not found."  Wink

Quoting MalpensaSFO (Reply 18):
The website has bits and pieces of others including:

I heard this same lame comment when I showed people the preview.

NEWS FLASH:

those "bits and pieces" were there before the reorganization, for YEARS, and BEFORE most other carriers had them. Just because you didn't know, doesn't mean CO copied anyone. If anything, CO, being a leader in website checkin and organization, was copied by these other carriers.

But beyond that, all these airlines offer the same product: air service. One would assume their website structure would have to be similar.



Of all the things to worry about... the Wookie has no pants.
User currently offlineAzstagecoach From United States of America, joined Mar 2006, 152 posts, RR: 0
Reply 22, posted (8 years 1 month 3 days 19 hours ago) and read 9015 times:

Overall I like the new look. But there are a number of initial problems which CO needs to fix as soon as it can:

1. No search options for +/- 1 day and nearby airports.

2. Changing flights in the search boxes at the bottom of flight results pages will not register if you only hit return rather than hitting the "search" button.

3. Using the "multiple cities" button on the homepage does NOT take user to the multiple cities page but just to the advanced search page-- not the same!!!

4. Clicking on "change/view existing reservations" from the "reservations" drop-down menu does NOT take user to the saved reservations, but just to a page for *adding* reservations by their confirmation number-- a page that allows NEITHER the change nor the view of existing reservations!!!

***CO should know that it is now VERY CONFUSING to get to the page with all of the saved reservations-- and not at all clear how to do this from the home page.

5. Related to #4, only 1 reservation appears on the homepage. I am aware others have commented on this, but who decided that we needed 3x as much OnePass info on the homepage but not as many reservations?

Hopefully CO actually looks at forums like these and takes note... I'm keeping my fingers crossed! AZStagecoach.


User currently onlineCubsrule From United States of America, joined May 2004, 22926 posts, RR: 20
Reply 23, posted (8 years 1 month 3 days 3 hours ago) and read 8842 times:

Still broken, same problem. This is unacceptable (and yes, I booked the tickets on NW).


I can't decide whether I miss the tulip or the bowling shoe more
User currently offlineBA0242 From , joined Dec 1969, posts, RR:
Reply 24, posted (8 years 1 month 2 days 22 hours ago) and read 8758 times:

I cannot access Continental's web site since yesterday and must book a ticket urgently... This is indeed unacceptable...what's going on?
Does anyone know what is the reason? A world-class airline without web site for 24 hours!!!! This must mean a huge loss of money for them.

Maybe they changed it to another address which is not specified in Google or anywhere?

Thanks for any related info.

[Edited 2006-08-01 16:02:23]

25 Post contains links Jano : Most likely something in your location. Their web site is up and DNS servers are set correctly http://www.dnsstuff.com/tools/traver...?domain=www.con
26 Dutchjet : Belgium and Netherlands are still without continental.com.
27 Aeroflot777 : Add Russia to that list... Aeroflot777
28 Cubsrule : ...and Poland. That is: Gentlemen, please do me the honor of adding Poland to your lists and pleasing the fine censors.
29 Post contains links Jano : Using this Dutch Looking Glass http://lg.euronet.nl/ ... my hunch is there is a problem between opentransit.net (193.251) and att.net (12.123) networ
30 Jano : This is not the case of censorship. It's most likely a case of something misconfigured between OpenTransit.net and ATT.net
31 Post contains images Gregarious119 : If I were designing a website... I would make sure that my navigation bars aren't left-aligned while the body is all center-justified. Secondly, it's
32 Post contains images Rpaillard : ... and you can also add France to the list. Amazing to see that! A broken site that redirect you to a "Untitled Page" that show a image with a broken
33 Cubsrule : Haha, I was talking about the short post filter actually.
34 ARGinLON : The worlwide sites are probably created only for those countries where CO flies to. If you are in Poland or Russia why would you need CO dedicated web
35 Cubsrule : I need to buy a US domestic ticket with a US credit card...
36 Post contains links Jano : So, why I can get to www.continental.com from a computer located in Slovakia and they cannot from their computers located in Poland and Russia? It's
37 ARGinLON : I get it... So you are in Poland trying to book using the U.S. website but you can't get access? I guess CO may want to protect itself from possible
38 Dcrusafon : Add Spain as well: CO website not working... I'm trying since yesterday to book a ticket and I finally did it with Delta from Barcelona to New York
39 Rpaillard : Euh ... nop! Definitively. But it amazed me that it last for a such long time, considering the business loss involved! Regards, Raphael
40 Aeroflot777 : No... The reason is that something is wrong technically. There is no way CO will block access to it's site for selected countries. That just doesn't
41 Jnj561 : It won't let me pull up a reservation made via a travel agent - says the confirmation number doesn't exist. You used to be able to do this on the old
42 Post contains links Hughw : On www.flyertalk.com there are now over 400 posts discussing the new website at this thread. http://www.flyertalk.com/forum/showthread.php?t=584661 Ev
43 Jano : Hm, someone was having fun with session hijacking. This is really SERIOUS security flaw!
44 Fpofllflyboi : Same with me
45 PlanenutzTB : I used the new CO web site to book a flight on Sunday. At that time it still had a lot of errors. I could not sign into my account. The good news was
46 Cubsrule : Europe is still shut out as of 9:36 AM in Poland (3:36 AM on the US east coast).
47 Rpaillard : Hi, I just CAN'T believe that! It's amazing! Is there a pilot on the plane ? That said, is the web site building by CO IT staff or is it subcontracte
48 Rpaillard : Still broken at 10:44 GMT+1 in France. Maybe it's time to do something, CO staff? Rol back the previous version? Raphael
49 Cubsrule : Where outside of the U.S. IS the site working? Latin America? Asia?
50 Dutchjet : No service,but I did get into the new site using the link from seatguru.com, of all things...although most of the site features were nort working. Its
51 Post contains links Jano : I can get there to www.continental.com from a computer located in Slovakia. The trouble is here in the USA between ATT.net and OpenTransit.net - see
52 Alitalia744 : the new website sucks. itineraries are all screwed up, including what is now posted as a -1822minute connection. Yes ladies and gents, Continental has
53 777 : Add Italy to the list! Here the web site is not working at all!
54 Lt-AWACS : I much prefer the old site. The site will not disply APO, AE addresses correctly and it causes errors for ticketing even though an APO is a US mailing
55 COIAH756CA : Easier check-in if you ask me. I like it.
56 Airzim : It also doesn't recognize Elite status for reserving seats. I called RES and he said they've had tons of problems since the launch.
57 Post contains images Rpaillard : Hi, Just to let you know that the website is still broken, at least from France. Now we can load the website, but we have a beautiful .net error : ---
58 Cubsrule : That new error is the same thing it was doing the very first day it was down.
59 CMB320 : Sorry, I don't have the patience to go through this entire thread... but I have to say this because I'm very frustrated: I'm having HELL with the OneP
60 Danny : The same here in Ireland, no access to One Pass at all. Always returns me to default page. Morover it detects your IP and forces you always to go to
61 Post contains links ThePRGuy : I've always found CO's website to be a step behind the rest, in terms of graphic styling and images. Especially comparing it with DL's superb website:
62 ARGinLON : Try by changing your language options. Once you open internet explorer go to "tool" and then internet options. Remove the language (e.g. English UK)
63 Shamrock330 : I had the same problem as Danny above, your directions have solved my problem and can now ( at long last) access my Onepass account! Thanks.
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