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What's Sabena Like?  
User currently offlineNeder99 From United Kingdom, joined Sep 2000, 184 posts, RR: 0
Posted (15 years 3 weeks 16 hours ago) and read 1591 times:

Never been on Sabena, but I've heard that they weren't that great. Does anybody have an opinion on Sabena. I was actually thinking of using my Qualiflyer miles for an upgrade on a flight from Switzerland to Denmark and was thinking of Sabena rather than Swissair since I don't really like Zurich Airport.
So, does anybody know what Sabena Business Class on European flights is like?

6 replies: All unread, jump to last
User currently offlineBcl From , joined Dec 1969, posts, RR:
Reply 1, posted (15 years 3 weeks 16 hours ago) and read 1574 times:

I have not flown on SN's European business class but I have experienced their long haul business class. Before my first flight, I too had listened to all of the bad stories about SN and thus I hesitated about booking a business class flight with them.
I was pleasantly surprised and I have since flown with them on many occassions. The new international business class product is excellent with new improved seating, inflight enteratinment and menu.

I have, however flown on SR's European business class and the service was good. Also, the business class facilities at Zurich are of a high standard.
If you're flying from Switzerland to Sweden, then surely it will be easier to fly on the direct service of SR?

User currently offlineNeder99 From United Kingdom, joined Sep 2000, 184 posts, RR: 0
Reply 2, posted (15 years 3 weeks 16 hours ago) and read 1574 times:

Hi Bcl,
SR doesn't actually have any direct flights to CPH from GVA, so, I'd have to change planes anyway (unless I'd take SAS, but then, I wouldn't be able to get an upgrade!). But how did you find the Business Class/Lounge facilities at BRU,
and SN inflight-service?

User currently offlineAirCanadaSFO From , joined Dec 1969, posts, RR:
Reply 3, posted (15 years 3 weeks 16 hours ago) and read 1572 times:

Is it just me or does this topic come up every few days?

User currently offlineBcl From , joined Dec 1969, posts, RR:
Reply 4, posted (15 years 3 weeks 15 hours ago) and read 1565 times:

Hi Neder99

Yes, I forgot about the lack of direct flights.
At Brussels, I have only used the special Travelclub loung that has recently been refurbished to a good standard - comforatble chairs, free internet access. They also have a seperate business class lounge.

AirCanada SFO - yes, the subject of Sabena does come up often and this is probably due to the many misunderstandings about the service offered by the airline.

User currently offlineLHMark From United States of America, joined Jan 2000, 7255 posts, RR: 43
Reply 5, posted (15 years 3 weeks 15 hours ago) and read 1563 times:

Please note that all my experience with S.A.B.E.N.A. is at least ten years out of date.

Credentials- I have flown Sabena about twenty times between LHR and BRU on 737-200s. I have flown Sabena BRU-JFK four times 3 747-100, 1 DC-10-30.
I have flown BRU-ZRH once, 737-200.

Sabena's 737s were old looking and a little creaky. Service on the short flight across the pond was fine, if a little impersonal. A soda and a snack. Seat pitch was ok. Everything seemed to run (usually) on time

Transatlantic Y class was another story.

Seat pitch-very tight. The interior of their 747s had worn out by 1986. Very shabby. It was obvious that the company didn't care to spend money on refurbishment. Food was ok. Not as good as LH or KLM. Tight pitch for a tall guy like myself.

Flight attendants for sabena seem to be trained not to care. I think they have to earn their "not caring" certification badge before they can begin work. It's a little badge, like pilot's wings, but in the shape of a hand with the middle finger extended.

Remember, this is over ten years ago. I imagine that the Swissbena partnership and the fleet revitalization have changed the airline for the better. I wonder if it has changed the demeanor of the staff.

"Sympathy is something that shouldn't be bestowed on the Yankees. Apparently it angers them." - Bob Feller
User currently offlineSR3496 From Switzerland, joined May 2000, 792 posts, RR: 19
Reply 6, posted (15 years 3 weeks 14 hours ago) and read 1556 times:

I flew with Sabena from BRU to Abidjan last year in Y (A333). Flight was good, pitch also, but the food was very bad. Worst food I´ve ever had! Overall I´d say, Sabena is not so bad.
Neder99: I saw that you are a new Swiss member of airliners.net. If you like get in contact with me, just e-mail me. BTW Why don´t you like Zurich Airport?

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