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WN Assigned Seating  
User currently offlineChi-town From United States of America, joined Sep 2000, 971 posts, RR: 5
Posted (8 years 2 months 2 weeks 2 days 21 hours ago) and read 2236 times:

Does anyone know how the Southwest assigned seating trials are going?

17 replies: All unread, jump to last
 
User currently offlineUAL-Fan From United States of America, joined Dec 1999, 374 posts, RR: 0
Reply 1, posted (8 years 2 months 2 weeks 2 days 20 hours ago) and read 2195 times:

Man I hope it went well. I was in one of those lines a few weeks ago and saw two passengers almost start trading punches as they argued who was 1st in line.

User currently offlineSteeler83 From United States of America, joined Feb 2006, 9236 posts, RR: 21
Reply 2, posted (8 years 2 months 2 weeks 2 days 20 hours ago) and read 2186 times:

It... SUCKS!!!! They should have never started it!!!


Do not bring stranger girt into your room. The stranger girt is dangerous, it will hurt your life.
User currently offlineGoingboeing From United States of America, joined Dec 1999, 4875 posts, RR: 16
Reply 3, posted (8 years 2 months 2 weeks 2 days 19 hours ago) and read 2159 times:

Quoting UAL-Fan (Reply 1):
Man I hope it went well. I was in one of those lines a few weeks ago and saw two passengers almost start trading punches as they argued who was 1st in line

Gosh...I wish I knew what cities all this fisticuffs occur in...for a while I flew Southwest twice a week...every week, to several cities, and I never so much as saw a nasty look between passengers. Which city was this...or was it just a figment of your imagination.


User currently offlineAtrude777 From United States of America, joined Aug 2003, 5694 posts, RR: 52
Reply 4, posted (8 years 2 months 2 weeks 2 days 19 hours ago) and read 2144 times:

Quoting Goingboeing (Reply 3):
Gosh...I wish I knew what cities all this fisticuffs occur in...for a while I flew Southwest twice a week...every week, to several cities, and I never so much as saw a nasty look between passengers. Which city was this...or was it just a figment of your imagination.

SAN, where the testing is being done.

Alex



Good things come to those who wait, better things come to those who go AFTER it!
User currently offlineGoingboeing From United States of America, joined Dec 1999, 4875 posts, RR: 16
Reply 5, posted (8 years 2 months 2 weeks 2 days 19 hours ago) and read 2116 times:

Quoting Atrude777 (Reply 4):

SAN, where the testing is being done.

Odd...I guess I must have hit SAN on a "low fisticuff" day - as I haven't seen near fights in lines there either.


User currently offlineAtrude777 From United States of America, joined Aug 2003, 5694 posts, RR: 52
Reply 6, posted (8 years 2 months 2 weeks 2 days 19 hours ago) and read 2096 times:

Quoting Goingboeing (Reply 5):
Odd...I guess I must have hit SAN on a "low fisticuff" day - as I haven't seen near fights in lines there either.

hahahahaha, good one!

Ya me neither, I've been to a few of these WN cities myself, haven't seen a fist fight either.

Alex



Good things come to those who wait, better things come to those who go AFTER it!
User currently offlineTsaord From , joined Dec 1969, posts, RR:
Reply 7, posted (8 years 2 months 2 weeks 2 days 19 hours ago) and read 2088 times:

I wonder why people like to talk mess about WN's seating policy when I have personally seen some of these high and mighty Legacy pasengers act a fool in lines as well. O and dont like one of the first class passengers show up 10 minutes after their group was called and has to wait untill the other groups are done before he/she can boared, They act like they need depends.

User currently offlineUAL-Fan From United States of America, joined Dec 1999, 374 posts, RR: 0
Reply 8, posted (8 years 2 months 2 weeks 2 days 18 hours ago) and read 2033 times:

It was San Diego, my home airport. There are seats lined up against the wall at several of the gates and there is always an argument between those sitting and those standing. The ones standing crowd into the space of those sitting claiming they are not really considered to be in line if thier butts are in a chair.

It's sort of crazy and wierd but true........ now you know.

[Edited 2006-08-08 05:59:37]

User currently offlineLGAtoIND From United States of America, joined Jan 2005, 490 posts, RR: 1
Reply 9, posted (8 years 2 months 2 weeks 2 days 18 hours ago) and read 2003 times:

What seems so stupid about this whole assigned seating test is that there is a big difference between allowing people to choose their own assigned seats, and assigning passengers their seats. Obviosuly people would rather have open seating than having the airline choose their seat assignment for them. Since I have heard that WN is assinging seats to the pax, I can't see how this test in SAN will hold much credibility.

User currently offlineRipdog From United States of America, joined Jun 2006, 45 posts, RR: 0
Reply 10, posted (8 years 2 months 2 weeks 2 days 18 hours ago) and read 1986 times:

Bingo UAL-Fan! Many airports that I fly with WN have these seats located where "A" line congregates. I cannot tell you how many times I have had encounters with these huffy "almost always overweight" folks that sit in these seats. Almost got beat up by a female dressed in all black with a real bad attitude in Albuquerque. You can guess her sexual preference. It is so funny to see everyone rush to the line when I just walk up and get in line. At first I hated this seating arrangement, now I love it. I did hear the assigned seating did not go over well at all. Why re-invent the wheel WN? Things are going great for you.

User currently offlineAloha73G From United States of America, joined Jul 2003, 2364 posts, RR: 4
Reply 11, posted (8 years 2 months 2 weeks 2 days 17 hours ago) and read 1961 times:

Quoting LGAtoIND (Reply 9):
What seems so stupid about this whole assigned seating test is that there is a big difference between allowing people to choose their own assigned seats, and assigning passengers their seats. Obviosuly people would rather have open seating than having the airline choose their seat assignment for them. Since I have heard that WN is assinging seats to the pax, I can't see how this test in SAN will hold much credibility.

Once again, Southwest has made it VERY CLEAR that they are NOT testing the method by which seats would be assigned OR whether people LIKE IT. They are simply seeing how it affects their ability to tur the flights around quickly.

AGAIN, this is NOT a customer satisfaction experiment, it is an operational experiment.

-Aloha!

[Edited 2006-08-08 07:00:14]


Aloha Airlines - The Spirit Moves Us. Gone but NEVER Forgotten. Aloha, A Hui Hou!
User currently offlineWNCrew From United States of America, joined Jun 2006, 1480 posts, RR: 10
Reply 12, posted (8 years 2 months 2 weeks 2 days 17 hours ago) and read 1958 times:

Quoting LGAtoIND (Reply 9):
What seems so stupid about this whole assigned seating test is that there is a big difference between allowing people to choose their own assigned seats, and assigning passengers their seats. Obviosuly people would rather have open seating than having the airline choose their seat assignment for them. Since I have heard that WN is assinging seats to the pax, I can't see how this test in SAN will hold much credibility.

FYI:

Southwest is NOT testing the "assigning" of seats, only how pax WITH assigned seats utilizing differing boarding methods affects boarding times. If / When WN changes to assigned seating the passenger will be able to choose their seat just as they do on any carrier. At the current time we do not have the technology to assign the seats so we are doing it by hand instead of having 137 pax crowded at the gate asking for this or that seat. This has been discussed in great detail before.



ALL views, opinions expressed are mine ONLY and are NOT representative of those shared by Southwest Airlines Co.
User currently offlineSpartanmjf From United States of America, joined Nov 2005, 506 posts, RR: 0
Reply 13, posted (8 years 2 months 2 weeks 2 days 16 hours ago) and read 1914 times:

ABANDON ALL HOPE YE WHO ENTER THIS PATH.

Record Profits. Strong Load Factors. Strong Customer Satisfaction. Newest single type fleet in the sky.

Let's change something to see what can go wrong!

Sounds like something from a Marketing Department to me.

Keep me and my other WN devotees happy - serve us peanuts and LET US PICK OUR SEATS ONBOARD WHEN WE BOARD. We love A, B, and C! We just hate preboarders with small children who sit in the emergency exit rows -- at least the adults sit there and they put the kids all around them.

Ding!



"Nuts to the man in 21D!"
User currently offlineLemonKitty From United States of America, joined Sep 2004, 130 posts, RR: 9
Reply 14, posted (8 years 2 months 2 weeks 2 days 16 hours ago) and read 1893 times:

Quoting WNCrew (Reply 12):
FYI:

Southwest is NOT testing the "assigning" of seats, only how pax WITH assigned seats utilizing differing boarding methods affects boarding times. If / When WN changes to assigned seating the passenger will be able to choose their seat just as they do on any carrier. At the current time we do not have the technology to assign the seats so we are doing it by hand instead of having 137 pax crowded at the gate asking for this or that seat. This has been discussed in great detail before.

Correct.....



I met my wife on Airliners.Net!!!!
User currently offlineBarney Captain From United States of America, joined Nov 2001, 970 posts, RR: 13
Reply 15, posted (8 years 2 months 2 weeks 2 days 13 hours ago) and read 1844 times:

Quoting UAL-Fan (Reply 8):
and there is always an argument between

Always? Hmmmm, I commute out of SAN every week, and can say that I , personally, have not seen this. Ever.



...from the Banana Republic....
User currently offlineGoingboeing From United States of America, joined Dec 1999, 4875 posts, RR: 16
Reply 16, posted (8 years 2 months 2 weeks 2 days 10 hours ago) and read 1801 times:

Quoting Ripdog (Reply 10):
Bingo UAL-Fan! Many airports that I fly with WN have these seats located where "A" line congregates.

YOu know...I'm usually one of those lard asses that's sitting by the A line. Why? Because I figure that there are about 120 seats on the plane, and there's about 40 people in the A line. If I've got an A card, why bother even standing in a line? If every one of those 40 people took a window seat, I'd still have window seats to pick from. If they all took an aisle seat...I'd still have aisle seats to pick from. I just wait until the line is about gone, fold my paper, stand up, walk over, and hand the gate agent my A card. Then board. And I always end up getting the seat I wanted....one that was not occupied. I've never threatened, or been threatened, in my quest for a seat.


User currently offlineUPSMD11 From United States of America, joined May 2003, 816 posts, RR: 4
Reply 17, posted (8 years 2 months 2 weeks 2 days 10 hours ago) and read 1799 times:
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Quoting Ripdog (Reply 10):
Bingo UAL-Fan! Many airports that I fly with WN have these seats located where "A" line congregates. I cannot tell you how many times I have had encounters with these huffy "almost always overweight" folks that sit in these seats. Almost got beat up by a female dressed in all black with a real bad attitude in Albuquerque. You can guess her sexual preference. It is so funny to see everyone rush to the line when I just walk up and get in line. At first I hated this seating arrangement, now I love it. I did hear the assigned seating did not go over well at all. Why re-invent the wheel WN? Things are going great for you.

What does this person's sexual perference have to do with this? There are people who are mean and rude whether they are straight, bisexual, homosexual, asexual, transexual or anything else out there!

As far as my thoughts on the WN assigned seating, it almost seems like they want it to fail. Like it was said before the seating should be assigned but by the passenger online, etc. If WN chooses the seats for you there are going to be some unhappy campers.

Cheers,
John


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