LGWspeedbird From United Kingdom, joined Nov 2005, 459 posts, RR: 3 Posted (6 years 9 months 2 weeks 1 day 13 hours ago) and read 2010 times:
Well have just got home from a very hectic shift started at 5 this morning and didnt finish till 4 this afternoon, LGW was hectic from 4 this morning, no self service, no fast bag drop everything was on normal check in.
Most passengers have been fine as its not the airlines fault, although I did have a few a***hole passengers!!!! Please if anyone is travelling in the next few days please be nice to us, we are just as frustrated with this as you are. We will try our best to help you!!!!
I managed to keep smiling throughout most of the day, and pax were coming in for later flights all prepared which was cool.
All in all BA at LGW managed to keep most flights operating as you can imagine we had a few canellations.
The only critisism I have of GAL is that they should have stopped pax that were not travelling from entering the terminal as at one point you could not move!!!
Any other staff members working today want to share their thoughts??
TWFirst From Vatican City, joined Apr 2000, 6346 posts, RR: 53 Reply 6, posted (6 years 9 months 2 weeks 1 day 13 hours ago) and read 1797 times:
Well, the FBI & CIA seem to have the classic "my dick's bigger than yours" syndrome.... I think both respect Scotland Yard... probably because of the dialect... British dialects, save Cockney, sound "smarter" to American ears...
Kazzie From , joined Dec 1969, posts, RR: Reply 7, posted (6 years 9 months 2 weeks 1 day 13 hours ago) and read 1759 times:
I have had the same day at LTN..
I walked in at 0330 and left at 1630.., Ill be honest, its not nice to work with..
Its extremely hard to check-in with the airport being in a critical phase.. but as your said LGWspeedbird, Passengers were fantastic about it, they understood, Did not moan and done as they was told...
Flights on our side either Cancelled or delayed up to 3 hours... After a whole day of searching bags and getting people where they need to be and not sitting down for 8 hours.... I look forward to doing the same tomorrow and maybe over the next few days
MANmatt From United Kingdom, joined Apr 2004, 969 posts, RR: 6 Reply 8, posted (6 years 9 months 2 weeks 1 day 12 hours ago) and read 1676 times:
Not looking forward to going in to work tomorrow. Luckily a friend owed me a day and choose today to pay me back! Hopefully MAN wont be too bad. Just hope that i don't get arsey business men demanding to take their trolley bags with them!
MANmatt From United Kingdom, joined Apr 2004, 969 posts, RR: 6 Reply 10, posted (6 years 9 months 2 weeks 1 day 12 hours ago) and read 1597 times:
Quoting Kazzie (Reply 9): Well in this case its simple, you either check it in or dont fly... I had 1 or 2 today who thought they could tell us what to do because they turned up in a tie and suit.. but they never win :P
Hehe yup and you know what, i'm going to love it! Usually i will do most things to keep them happy but im going to love telling them what to do for a change! lol
Kazzie From , joined Dec 1969, posts, RR: Reply 12, posted (6 years 9 months 2 weeks 1 day 12 hours ago) and read 1540 times:
Quoting MANmatt (Reply 10): Hehe yup and you know what, i'm going to love it! Usually i will do most things to keep them happy but im going to love telling them what to do for a change! lol
Haha.. We had 1 guy today, We was boarding a flight which was 2 hours late.. he came up to us and asked if we had boarded everyone, I said that I was not allowed to give out that information then i asked if he was on the flight, he said:
"yes I am, but im not getting on if you are down, ill go for another shop"
me: "Sir we need to get this flight boarded as quickly as we can so now your at the boarding gate please board the plane...
Him: "no Ill come back"
Me:" Sir we need to insure that this Aircraft gets off the ground asap, so if Passengers are here we must board them"
Him: " well im not getting on if i have to wait for people!"
Me: Well all the passenger on board will have to wait for you if you dont get back to the gate in time, you will need to board now"
Ken777 From United States of America, joined Mar 2004, 7442 posts, RR: 5 Reply 13, posted (6 years 9 months 2 weeks 1 day 12 hours ago) and read 1470 times:
Too often we think that the crews working on the plane have the hardest job. Takes days like this to get us to remember that check-in and gate staff have a huge task getting the right people on the right planes at the right time. Thanks for the efforts - it's a job I would not like to face during this period.