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UA: Thank You  
User currently offline777ER From New Zealand, joined Dec 2003, 12144 posts, RR: 17
Posted (8 years 1 month 3 days 6 hours ago) and read 6811 times:
AIRLINERS.NET CREW
FORUM MODERATOR

I've just got back from 10 weeks in the USA and experenced five awesome flights on UA from LAX-ORD, ORD-DTW, DTW-ORD, ORD-LAX and LAX-HNL. The FAs are some of the best out there and the pilots were always saying good bye to the passengers and sometimes welcoming the passengers on board, which these days is very rare. UA will be my first choice when in the USA.

Thank you UA for an excellent first time experience on UA

36 replies: All unread, showing first 25:
 
User currently offlineUnited787 From United States of America, joined May 2005, 2706 posts, RR: 1
Reply 1, posted (8 years 1 month 3 days 5 hours ago) and read 6681 times:

On behalf of United Airlines and its thousands of dedicated employees, I say "Your Welcome, we know you have choice when it comes to air travel and next time you need to travel, we hope you choose to fly the friendly skies of United again, so Thank YOU for choosing United"

I don't actually work for United, but I am their biggest fan and so I feel it is appropriate that I respond since no one else has.

Anyway, too bad they don't fly to NZ anymore, I flew on UA to New Zealand and Australia in 1993. You have a beautiful country...


User currently offlineAlgoz From United Kingdom, joined Aug 2004, 130 posts, RR: 0
Reply 2, posted (8 years 1 month 3 days 5 hours ago) and read 6660 times:

Thank you for the great feedback. Good to know that customers are still receiving good service on some flights. After 4 days of hell at LHR, and being on duty for over 12hours each day, it's gratifying to hear praise.
I just feel sorry for the thousands of people who have undergone the torture of LHR since Thursday. Quite why anyone chooses to transit through LHR is beyond me. (and I work there).
Once again, the airlines and the travelling public are subjected to BAA and governmental incompetence.


User currently offlineUAL777UK From United Kingdom, joined Nov 2005, 3356 posts, RR: 1
Reply 3, posted (8 years 1 month 3 days 5 hours ago) and read 6643 times:

Glad to see you had great flights.

If only they would fly back to AKL, that would be excellant!

Happy Flying


User currently offlineMcdu From United States of America, joined Apr 2005, 1464 posts, RR: 17
Reply 4, posted (8 years 1 month 3 days 1 hour ago) and read 6448 times:

So glad to hear you enjoyed your trip. As a UAL employee please accept our appreciation of your business and I sincerely hope to have you back in the "Friendly Skies of United" in the very near future. Best wishes.

User currently offlineOrdryan28 From United States of America, joined Jul 2006, 988 posts, RR: 16
Reply 5, posted (8 years 1 month 3 days 1 hour ago) and read 6433 times:

Quoting UAL777UK (Reply 3):
Glad to see you had great flights.

If only they would fly back to AKL, that would be excellant!

 checkmark 



Whoever said winning is not everything never fought cancer.
User currently offlineSeeTheWorld From United States of America, joined Dec 2005, 1325 posts, RR: 4
Reply 6, posted (8 years 1 month 3 days 1 hour ago) and read 6418 times:

Honestly, I have had some great trips on United over the past couple of years. I think they've been getting a bad rap on this site. In fact, I have found most of the crew on all my flights in the past year to be great. I've flown on United, US Airways, AirTran, American, Alaska, and Southwest. I'm sure the same can be said of the carriers I haven't been on lately as well.

User currently offlineAlitalia744 From United States of America, joined Mar 2000, 4748 posts, RR: 44
Reply 7, posted (8 years 1 month 3 days 1 hour ago) and read 6378 times:

Quoting SeeTheWorld (Reply 6):
Honestly, I have had some great trips on United over the past couple of years. I think they've been getting a bad rap on this site. In fact, I have found most of the crew on all my flights in the past year to be great. I've flown on United, US Airways, AirTran, American, Alaska, and Southwest. I'm sure the same can be said of the carriers I haven't been on lately as well.

Most carriers on this site get a bad rap if they're not reinventing their J-Class with new lie-flats everyday, ordering the A380, replacing DC9s, etc.



Some see lines, others see between the lines.
User currently offlineUAL777UK From United Kingdom, joined Nov 2005, 3356 posts, RR: 1
Reply 8, posted (8 years 1 month 3 days 1 hour ago) and read 6334 times:

Quoting Alitalia744 (Reply 7):
Most carriers on this site get a bad rap if they're not reinventing their J-Class with new lie-flats everyday, ordering the A380, replacing DC9s, etc.

 checkmark 


User currently offlineAirCanada014 From Canada, joined Oct 2005, 1513 posts, RR: 0
Reply 9, posted (8 years 1 month 2 days 23 hours ago) and read 6229 times:

I hope someday I will get to fly United Airlines either in North America or overseas someday. Its nice to see UA doing so well this year. Lets keep it positive  Smile Way to go UA.

User currently offlineNWCOflyer From United States of America, joined Jun 2003, 690 posts, RR: 13
Reply 10, posted (8 years 1 month 2 days 23 hours ago) and read 6210 times:

I would have to agree. I just flew United LAX-MCO-IAD-LAX and had one of the best experiences I've had in many years. Service was great, on-time, awsome E+ seating among others. The buy on board salad was excellent.

They treated me (a non-rev) like a human being which is nice for a change.

The flight crews were really the best part of the experience. The flight attendants and pilots on all three legs were so nice and seemed like they really cared about the pax.

The skies are certainly brighter at United. Thanks to all of the UA employees out there!



The New American is arriving.
User currently offlineBobnwa From United States of America, joined Dec 2000, 6470 posts, RR: 9
Reply 11, posted (8 years 1 month 2 days 23 hours ago) and read 6187 times:

Quoting Alitalia744 (Reply 7):
Most carriers on this site get a bad rap if they're not reinventing their J-Class with new lie-flats everyday, ordering the A380, replacing DC9s, etc.

What would Malpensa/Kahala do all day if he wasn't dumping on some carrier?


User currently offlineRoseFlyer From United States of America, joined Feb 2004, 9633 posts, RR: 52
Reply 12, posted (8 years 1 month 2 days 22 hours ago) and read 6096 times:

It is good to hear praise since the outspoken people usually are the ones that have bad flights. If you read the trip reports, United tends to do a pretty good job with its relatively new fleet and respectable service. They aren't particularly innovative, but they offer a reliable product. That is why I choose United first and foremost and fly over 50,000 a year with them.


If you have never designed an airplane part before, let the real designers do the work!
User currently offline777DadandJr From United States of America, joined Feb 2005, 1516 posts, RR: 12
Reply 13, posted (8 years 1 month 2 days 21 hours ago) and read 6020 times:

Quoting SeeTheWorld (Reply 6):
Honestly, I have had some great trips on United over the past couple of years. I think they've been getting a bad rap on this site. In fact, I have found most of the crew on all my flights in the past year to be great

I will second that.

In the last few years, I have flown UA almost exclusively. I have never had a bad word to say about them. I have always found the crews to be corteous and helpful. The equipment has always been clean. Never an mx delay, and we have almost always been on time. (Except for an hour delay, sitting in line on the taxiway, leaving ORD)
But, even that was no biggie.

I am always happy to fly UA!

Russ wave 



My glass is neither 1/2 empty nor 1/2 full, rather, the glass itself is twice as big as it should be.
User currently offlineJetBlueAUS From United States of America, joined Apr 2006, 1145 posts, RR: 8
Reply 14, posted (8 years 1 month 2 days 21 hours ago) and read 5983 times:

Quoting 777ER (Thread starter):
The FAs are some of the best out there and the pilots were always saying good bye to the passengers and sometimes welcoming the passengers on board, which these days is very rare. UA will be my first choice when in the USA.

I am very glad that you had a great experience on United Airlines, and I hope that you continue to fly them! My last few flights on United haven't been all that great, though its great to know that they have been turning things around since there have been several praise threads about UA recently! I am always ready to give another carrier a try.



Not all of us can be heroes, some of us can only stand on the sidewalk and clap as they go by.
User currently offlineSteeler83 From United States of America, joined Feb 2006, 9205 posts, RR: 20
Reply 15, posted (8 years 1 month 2 days 21 hours ago) and read 5958 times:

Quoting 777DadandJr (Reply 13):
In the last few years, I have flown UA almost exclusively. I have never had a bad word to say about them.

especially given that one of the flights on your trek back from SEA that one time was using 777 equipment?  Wink

Quoting JetBlueAUS (Reply 14):
I am very glad that you had a great experience on United Airlines, and I hope that you continue to fly them! My last few flights on United haven't been all that great, though its great to know that they have been turning things around since there have been several praise threads about UA recently! I am always ready to give another carrier a try.

I am glad that you feel that way about any airline, pal  Smile



Do not bring stranger girt into your room. The stranger girt is dangerous, it will hurt your life.
User currently offline777DadandJr From United States of America, joined Feb 2005, 1516 posts, RR: 12
Reply 16, posted (8 years 1 month 2 days 21 hours ago) and read 5947 times:

Quoting Steeler83 (Reply 15):
especially given that one of the flights on your trek back from SEA that one time was using 777 equipment?

Not exactly. My ride on the T7 was retuning from ORD to IAD.
On our SEA trip, we were riding the hot rod 757! Also UA.

But, the T7 is a big incentive for travelling UA domestically!

Russ  wave 



My glass is neither 1/2 empty nor 1/2 full, rather, the glass itself is twice as big as it should be.
User currently offlineSteeler83 From United States of America, joined Feb 2006, 9205 posts, RR: 20
Reply 17, posted (8 years 1 month 2 days 19 hours ago) and read 5870 times:

Quoting 777DadandJr (Reply 16):
Not exactly. My ride on the T7 was retuning from ORD to IAD.
On our SEA trip, we were riding the hot rod 757! Also UA.

I wanted to say that you were on the T7 from ORD to IAD... But I stopped myself on a count that I might've been wrong... I actually listened to that voice in my head, and so much for winning for losing... er something  silly 



Do not bring stranger girt into your room. The stranger girt is dangerous, it will hurt your life.
User currently offlineAY104 From Canada, joined Nov 2005, 505 posts, RR: 6
Reply 18, posted (8 years 1 month 2 days 19 hours ago) and read 5794 times:

I have to add my praise for UA. Also it was the first airline I ever travelled on - at age 8, YVR-SEA-PDX-OAK-SFO-LAX and LAX-SEA-YVR. On the way down to LAX, there actually were that many stops. In those days on a DC6, that was a "Coach" flight.
Over the years, I worked for AY, WA and DL. While I worked for DL, I had a few flights on UA. I have to say that I enjoyed the service immensely, in a lot of ways superior to DL.
Glad to see UAL in a positive thread!
Cheers,
AY104



The only thing a customer should expect for his/her loyalty is good service
User currently offlineMir From United States of America, joined Jan 2004, 21620 posts, RR: 55
Reply 19, posted (8 years 1 month 2 days 17 hours ago) and read 5636 times:

Quoting Alitalia744 (Reply 7):
Most carriers on this site get a bad rap if they're not reinventing their J-Class with new lie-flats everyday, ordering the A380, replacing DC9s, etc

Or they're not named after combination of a type of aircraft engine and a color normally associated with water.  Smile

UA is my favorite major carrier. I wish they had more of a presence in NYC. I'd been hoping to fly them to LHR eventually, but I guess that won't happen. Still, I've never recieved crappy service on their flights, even though they're not spectacularly innovative. And you just can't beat Channel 9.

-Mir



7 billion, one nation, imagination...it's a beautiful day
User currently offlineFlyb From Canada, joined Aug 2006, 686 posts, RR: 0
Reply 20, posted (8 years 1 month 2 days 17 hours ago) and read 5613 times:

I have to say that out of all the US carriers I have been on UA is my favourite. This year I have flown them quite a bit and rarely had any problems. Props to UA and you that make it what it is.

User currently offlineJumbo747 From New Zealand, joined Apr 2006, 57 posts, RR: 0
Reply 21, posted (8 years 1 month 2 days 17 hours ago) and read 5485 times:

I have had marvellous experience as well with UA. Except to redeye to MCO from LAX great experience. Thanks UA.

User currently offline777ER From New Zealand, joined Dec 2003, 12144 posts, RR: 17
Reply 22, posted (8 years 1 month 2 days 17 hours ago) and read 5277 times:
AIRLINERS.NET CREW
FORUM MODERATOR

Quoting United787 (Reply 1):
You have a beautiful country...

Oh I've lost count on how many times I heard that from kids at the Summer Camp I was working at, after they looked at postcards and pictures of Wellington that I had.

Quoting Mcdu (Reply 4):
I sincerely hope to have you back in the "Friendly Skies of United" in the very near future.

I'm planning on going back next year and flying to DTW again.....just got to get all the funds together again. I will happily fly the "Friendly Skies" again

Quoting NWCOflyer (Reply 10):
The buy on board salad was excellent.

On the LAX-HNL flight, I purchased a Salad meal and it was 100% better then I thought it would be and was well worth the $5 to buy it.

I got to try two new aircraft, the B757 and B767, I was booked on a B735 from ORD-DTW but it was changed at the last minute, so I was sad about that.

I will get a trip report up in the next two weeks, after I get over the jet-lag etc.

I'm surprised I havn't seen any of the UA bashers replys yet!


User currently offlineMSYtristar From United States of America, joined Aug 2005, 6570 posts, RR: 50
Reply 23, posted (8 years 1 month 2 days 17 hours ago) and read 5192 times:

Back when I was in college, I flew UA almost exclusively from PVD to MSY. I always loved getting on the 757's out of PVD and the classic 727's down to MSY. Great service, comfortable aircraft, friendly flight crews.

I'm looking forward to my next trip on UA in 10 days from MSY to FRA via IAD.


User currently offlineRadiocheck From United States of America, joined Nov 2005, 32 posts, RR: 0
Reply 24, posted (8 years 1 month 2 days 16 hours ago) and read 4913 times:

three words...


rhapsody in blue


25 Buck3y3nut : i hope to get a decent price on united/(star alliance carrier) when I travel to India in december. i really like UA as well.
26 TinkerBelle : Lemme re-phrase that for you like some pilot did; "we know you have choice of bankrupt airlines when it comes to air travel and next time you need to
27 Post contains images CyberUAL : Thank you and please come back soon
28 777ER : On all the flights except ORD-DTW
29 Skiflip1 : I flew United recently from Sea -DEN - FLL and the crew from DEN-FLL were terrific. I always say that it's people that set companies apart, and these
30 Post contains images BAtriple7 : Hey can you tell me if UA provides two ladies in economy on all flights or only long-haul?
31 HAWAIIAN932 : I used to fly UA exclusively to HNL and also to SYD and NRT. Right after 9/11 I had UA flights LAS-LAX-HNL/HNL-SFO-LAS. The inflight service was wonde
32 PNQIAD : I have to agree about UA - I have never had a bad experience with them. I have used them almost exclusively for domestic travel since I am close to IA
33 Post contains images UAPremierGuy : I'll take LHR over FRA anyday! LOL, I heard that once too...laughed for some time about it...must have had the same pilot... Thankfully, however, UA
34 Bri2k1 : Amen! I just wish United Express had it too, they might be even more interesting to listen in on.
35 AirCanada014 : I know I will be looking forward to flying on UA for the first time in 2008 from HKG to Ho Chi Mingh. I hope I got the spelling right. I'm going to vi
36 Bicoastal : Yuck!!! If a blanket isn't wrapped in packaging...meaning it's fresh from being laundered, I would NEVER use it. Imagine people sneezing into, blowin
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