Quote: ATLANTA, April 21, 2006 (PRIMEZONE) -- Earlier this week, Delta Air Lines launched its ``Clean Campaign,'' an initiative that includes increasing the frequency of aircraft deep cleans and completing its on-going program to refurbish aircraft interiors. The initiative was launched with a kick-off event, ``Clean Day,'' which gave employees and leaders the opportunity to work together to better the customer experience. It has been mischaracterized and Delta would like to take the opportunity to correct any inadvertent misreporting and concern this has caused. Specifically:
-- Delta executives, together with Delta employees, kicked
off the Clean Campaign initiative by volunteering to clean
Delta aircraft during overnight shifts earlier this week.
-- Delta is not eliminating its overnight cleaning crews. To
the contrary, the company is increasing the frequency of
aircraft deep cleaning procedures.
-- This is not a cost cutting measure. This is part of an
initiative to underscore Delta's commitment to the
fundamentals of customer service and, in fact, the company
has committed millions of dollars in additional resources
to support the Clean Campaign going forward.
-- As they frequently do, employees asked Delta what they
could do to help improve the customer experience, and
from that inquiry, Clean Day was born.
-- Dozens of Delta leaders throughout the company, including
several executives, also participated in "Clean Day"
activities in New York, Cincinnati, and Salt Lake City.
-- Delta employees have a strong history of working together
and participating in the success of the airline.
This should silence a few critics on here, though they'll probably dismiss this as just propaganda.
Richierich From United States of America, joined Nov 2000, 4531 posts, RR: 6
Reply 3, posted (9 years 8 months 3 weeks 1 day 13 hours ago) and read 3352 times:
Quoting Jumpseat70 (Reply 2): It wasn't a publicity stunt...and yes, quite a few turned out. I was one of them. Plus we are cleaning our planes at our stations. It's a commitment to Safe, Clean and Ontime.
DL is a big company with a lot of planes and a lot of employees. If you can say that a lot of people showed up and a lot of planes were cleaned, then it was a success.