UAPremierGuy From United States of America, joined Oct 2005, 206 posts, RR: 0 Posted (6 years 9 months 1 week 3 days ago) and read 3453 times:
It appears that United flight 535 (a Boeing 737-500) scheduled from ORD-SLC, was diverted to DEN due to a drunken passenger. Seem to be an abnormal number of diverstions as of late...or perhaps it is just the increased media attention to otherwise "normal" diversions...thoughts?
1) Bill him for the cost of the diversion. That would be the most expensive hangover he will ever have.
2) Maybe it's time to rethink the "banned passenger" list for unruly passengers shared across airlines.
When an unruly passenger costs the company money and inconveniences the other 100+ passenger (late arrivals, missed connections, missed business meetings, etc) simply because they can't control themselves or their alcohol consumption, they should not be allowed to fly...at least for some period of time.
Next time they can drive cross country or row themselves across the Atlantic.
Captaink From Mexico, joined May 2001, 5093 posts, RR: 13 Reply 2, posted (6 years 9 months 1 week 2 days 19 hours ago) and read 3258 times:
Quoting UAPremierGuy (Thread starter): Seem to be an abnormal number of diverstions as of late...or perhaps it is just the increased media attention to otherwise "normal" diversions...thoughts?
A combination of the two I think. Maybe it is because everyone is a little more tense due to recent happenings.
AY104 From Canada, joined Nov 2005, 503 posts, RR: 7 Reply 3, posted (6 years 9 months 1 week 2 days 10 hours ago) and read 2996 times:
Would be interesting to hear from anyone if they agree about this:
Just after 911 I kept hearing from my friends who still work at the airlines, that the travelling public in general, was getting a lot more agreeable. It seems, however, that was very short-lived, and from what I see and hear things seem to be even worse that before 911. If it keeps on, I know there wouldn't be a ban on alcohol being served onboard, but there seems to me that the person(s) responsible need to know what the consequences are, and I don't know if they are even severe enough. I have never heard what the final outcome of these scenarios is, after the ones have been arrested.
Cheers,
Carl (AY104)
The only thing a customer should expect for his/her loyalty is good service
Dutchjet From Netherlands, joined Oct 2000, 7864 posts, RR: 58 Reply 4, posted (6 years 9 months 1 week 2 days 10 hours ago) and read 2955 times:
Quoting UAPremierGuy (Thread starter): Seem to be an abnormal number of diverstions as of late...or perhaps it is just the increased media attention to otherwise "normal" diversions...thoughts?
Airline stories make good news items....anything that happens on an airplane or at an airport is news at the present time due to the UK scare. Also, for some strange reasons, we seem to go through phases where there are several diversions for a variety of reasons during a short period of time, and then things go back to normal and you hear nothing.
Situations like this are so tiresome......with all of the issues out there affecting air travel, from crowds to security lines to terrorists thinking about blowing up multiple airplanes....you would think that a drunk pax would become a nonissue and he or she would simply be denied boarding. I dont know if I am more annoyed with the pax, or the gate agent for allowing this person to board the airplane.
Planespotting From United States of America, joined Apr 2004, 3438 posts, RR: 5 Reply 5, posted (6 years 9 months 1 week 2 days 10 hours ago) and read 2930 times:
Quoting Dutchjet (Reply 4): you would think that a drunk pax would become a nonissue and he or she would simply be denied boarding. I dont know if I am more annoyed with the pax, or the gate agent for allowing this person to board the airplane.
Did it ever occur to you that perhaps he became drunk while on the aircraft? it is not difficult to become drunk while on an airplane...especially if you've had only one or two before going on. I've had a two drinks or so before getting on an airplane and am hardly drunk or tipsy...but add to that a few more drinks plus the altitude plus being in a cramped tube with 120 other folks and things could possibly get ugly.
Dutchjet From Netherlands, joined Oct 2000, 7864 posts, RR: 58 Reply 6, posted (6 years 9 months 1 week 2 days 10 hours ago) and read 2923 times:
Quoting Planespotting (Reply 5): Did it ever occur to you that perhaps he became drunk while on the aircraft?
Sure I did......but seriously, how many cocktails could the guy have had on board? Its not as if the F/As do an open bar, its generally once or twice down the aisle with drinks and thats it. And F/As do not servce obviously drink pax. Plus, it could have been a BYOB situation, at the moment liquids cannot be taken onboard.
BoeingFever777 From United States of America, joined Jul 2009, 409 posts, RR: 57 Reply 7, posted (6 years 9 months 1 week 2 days 8 hours ago) and read 2840 times:
Quoting Utapao (Reply 1): 1) Bill him for the cost of the diversion. That would be the most expensive hangover he will ever have.
Is this even possible for a carrier to do? Like enter a lawsuit against the passenger suing for loss of time and money on that flight?
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