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No More "beverage Only" In FC On Northwest  
User currently offlineBurnsie28 From United States of America, joined Aug 2004, 7536 posts, RR: 8
Posted (7 years 11 months 2 weeks 5 days 1 hour ago) and read 11884 times:

Quote:
Northwest now offers an improved first class tidbit product on beverage-only flights, increasing Northwest’s competitive position with other airlines that offer domestic first class services. It also addresses concerns from premium and Elite customers regarding previous lack of choice, quantity, and variety of mixed nuts and pretzels.

Flights departing before 9:30 a.m. offer bananas, granola bars and muffins. Flights departing after 9:30 a.m. feature apples, bananas, mixed nuts, pretzels, Fritos and Oreos and Almond Roca Candy Bars.

“Considering that 66 percent of domestic flights are beverage-only, our tidbit product has a broad exposure,” said Dan Mord, Director—Food Service Product Development. “Survey cards will be provided to gauge customer reaction and determine any adjustments to the product.”

The new product now appears on select flights departing and arriving at MSP. After the initial test period, it may be implemented system-wide.

While somethings are improving it wont be until they get rid of Steenland and his crew that NW becomes a great airline again.



"Some People Just Know How To Fly"- Best slogan ever, RIP NW 1926-2009
50 replies: All unread, showing first 25:
 
User currently offlineFCYTravis From United States of America, joined Sep 2005, 1191 posts, RR: 6
Reply 1, posted (7 years 11 months 2 weeks 5 days 1 hour ago) and read 11870 times:

Sounds similar to US Airways' "snack basket" product offered in short-haul FC. Potato chips, pretzels, cashews, shortbread cookies, etc.


USAir A321 service now departing for SFO with fuel stops in CAK, COS and RNO. Enjoy your flight.
User currently offlineJonno From United States of America, joined Apr 2006, 133 posts, RR: 0
Reply 2, posted (7 years 11 months 2 weeks 5 days ago) and read 11720 times:

An insult. Full stop. This is crap you can buy at 7-11! If this was Economy 'tidbit' service, I could understand. But to call this crap First Class anything is beyond reason and comprehension.

User currently offlineFbgdavidson From United Kingdom, joined Oct 2004, 3704 posts, RR: 28
Reply 3, posted (7 years 11 months 2 weeks 5 days ago) and read 11677 times:

Quoting Jonno (Reply 2):
An insult. Full stop. This is crap you can buy at 7-11! If this was Economy 'tidbit' service, I could understand. But to call this crap First Class anything is beyond reason and comprehension.

 thumbsup 

To announce this as some kind of enhancement is embarrassing.



"My first job was selling doors, door to door, that's a tough job innit" - Bill Bailey
User currently offlineBurnsie28 From United States of America, joined Aug 2004, 7536 posts, RR: 8
Reply 4, posted (7 years 11 months 2 weeks 5 days ago) and read 11677 times:

Quoting Jonno (Reply 2):
An insult. Full stop. This is crap you can buy at 7-11! If this was Economy 'tidbit' service, I could understand. But to call this crap First Class anything is beyond reason and comprehension.

You can buy just about anything at 7/11, but its some things that most airlines are not going to offer you on a 45 minute flight, don't know what you want. As of right now its just a beverage. Don't see how you get an insult, also note they are giving out surveys to see if they need to tweak the product and such.



"Some People Just Know How To Fly"- Best slogan ever, RIP NW 1926-2009
User currently offlineRoseFlyer From United States of America, joined Feb 2004, 9580 posts, RR: 52
Reply 5, posted (7 years 11 months 2 weeks 5 days ago) and read 11625 times:

I didn't realize that 66% of Northwest's flights were short enough for them to not offer meals. I guess they have a ton of flights within the midwest and flights to the East Coast from DTW are pretty short. But I think the additional food snacks will be good. US Airways does a similar thing, but so many of their flights are really really short.


If you have never designed an airplane part before, let the real designers do the work!
User currently offlineB4real From United States of America, joined Aug 2003, 2637 posts, RR: 5
Reply 6, posted (7 years 11 months 2 weeks 4 days 23 hours ago) and read 11425 times:

Quoting RoseFlyer (Reply 5):
I didn't realize that 66% of Northwest's flights were short enough for them to not offer meals. I guess they have a ton of flights within the midwest and flights to the East Coast from DTW are pretty short. But I think the additional food snacks will be good.

I bet most airlines are close to this number.

For DL that would be any mainline flight to GA, FL, TX, TN, KY, OH, VA, NC, SC, AL, MS, LA, KS, MO, OK, WI, MN, IL, MI, PA, NJ, DC when flying out of ATL. CVG has similar reach.



B4REAL, spelled like it sounds
User currently offlineFalstaff From United States of America, joined Jun 2006, 6084 posts, RR: 29
Reply 7, posted (7 years 11 months 2 weeks 4 days 22 hours ago) and read 11386 times:
Support Airliners.net - become a First Class Member!

In today's Detroit Free Press there is an article talking about NWA raising snack prices for coach by a $1. Looks like the coach passengers are buying the 1st class a bag of trail mix. Maybe they can chip in and buy me a beer! ha ha...


My mug slaketh over on Falstaff N503
User currently offlineBurnsie28 From United States of America, joined Aug 2004, 7536 posts, RR: 8
Reply 8, posted (7 years 11 months 2 weeks 4 days 21 hours ago) and read 11272 times:

Quoting Falstaff (Reply 7):
In today's Detroit Free Press there is an article talking about NWA raising snack prices for coach by a $1

Apparently according to a latest review, snack boxes are $3-5, which makes me wonder if they have added sandwiches back on domestic. However, again, the fine management of one Douglas Steenland decided to raise the price of trail mix from $1 to $2. STUPID. Just bring back pretzels already!

[Edited 2006-09-07 03:02:49]


"Some People Just Know How To Fly"- Best slogan ever, RIP NW 1926-2009
User currently offlineCubsrule From United States of America, joined May 2004, 22833 posts, RR: 20
Reply 9, posted (7 years 11 months 2 weeks 4 days 21 hours ago) and read 11176 times:

Quoting Burnsie28 (Reply 8):
However, again, the fine management of one Douglas Steenland decided to raise the price of trail mix from $1 to $2. STUPID. Just bring back pretzels already!

Why bring back pretzels if people will buy the trail mix?



I can't decide whether I miss the tulip or the bowling shoe more
User currently offlineWjcandee From United States of America, joined Jun 2000, 5149 posts, RR: 22
Reply 10, posted (7 years 11 months 2 weeks 4 days 20 hours ago) and read 11102 times:

You get nice little snacks in Biz class on Airtran already. What a freakin' joke that NW would make a big deal about a 20-cent banana being offered in First. Pathetic.

User currently offlineCubsrule From United States of America, joined May 2004, 22833 posts, RR: 20
Reply 11, posted (7 years 11 months 2 weeks 4 days 20 hours ago) and read 11085 times:

Quoting Wjcandee (Reply 10):
You get nice little snacks in Biz class on Airtran already.

What does FL do on longer segments like BOS-ATL or DFW-BWI?



I can't decide whether I miss the tulip or the bowling shoe more
User currently offlineJAFA From United States of America, joined Aug 2003, 782 posts, RR: 4
Reply 12, posted (7 years 11 months 2 weeks 4 days 20 hours ago) and read 11032 times:

NW isn't making a big deal about this! This is information that was published internally to inform employees of the changes. I don't recall seeing any press releases about it. (I am sure someone will correct me if I am wrong).

Instead of the granola bar in the morning and pretzels, mixed nuts later in the day, now there is a choice of several items. How is that "Pathetic"?


User currently offlineEjmmsu From United States of America, joined Oct 2004, 1692 posts, RR: 0
Reply 13, posted (7 years 11 months 2 weeks 4 days 20 hours ago) and read 10954 times:

Quoting Wjcandee (Reply 10):
You get nice little snacks in Biz class on Airtran already. What a freakin' joke that NW would make a big deal about a 20-cent banana being offered in First. Pathetic.

Does FL offer full meals on flights over 2.5 hours?

What... they don't?

Pathetic



"If the facts do not conform to the theory, they will have to be disposed of"
User currently offlineBurnsie28 From United States of America, joined Aug 2004, 7536 posts, RR: 8
Reply 14, posted (7 years 11 months 2 weeks 4 days 18 hours ago) and read 10723 times:

As far as the snack box and such, think about why NW is doing this, now that people and stuff can't bring anything onto a plane, possible a temporary taking advantage of TSA rules.


"Some People Just Know How To Fly"- Best slogan ever, RIP NW 1926-2009
User currently offlineCubsrule From United States of America, joined May 2004, 22833 posts, RR: 20
Reply 15, posted (7 years 11 months 2 weeks 4 days 18 hours ago) and read 10659 times:

Quoting Burnsie28 (Reply 14):
As far as the snack box and such, think about why NW is doing this, now that people and stuff can't bring anything onto a plane, possible a temporary taking advantage of TSA rules.

I'm confused... there are no restrictions on food, just on drinks (which are still free).



I can't decide whether I miss the tulip or the bowling shoe more
User currently offlineAeroplan73 From Canada, joined May 2006, 165 posts, RR: 0
Reply 16, posted (7 years 11 months 2 weeks 4 days 14 hours ago) and read 9526 times:

Quoting Jonno (Reply 2):
An insult. Full stop. This is crap you can buy at 7-11! If this was Economy 'tidbit' service, I could understand. But to call this crap First Class anything is beyond reason and comprehension.

 checkmark 

'Sir, I know you paid thousands for this flight, so have a Ritz Cracker, and half a can of Pepsi on us.'  duck 



I remember, the choices were chicken or fish. I had the lasagna.
User currently offlineSunking737 From United States of America, joined Feb 2005, 2040 posts, RR: 8
Reply 17, posted (7 years 11 months 2 weeks 4 days 13 hours ago) and read 9285 times:

Good for NW, but remember you can still get HOT food on SY, and they don't charge you for it.

Oh miss can I have another apple? (NW)

Oh miss is there any of those hot breakfast sandwiches left? (SY)

Which would you choose?



Just an MSPAVGEEK
User currently offlineNewYorkCityBoi From United States of America, joined Sep 2006, 193 posts, RR: 0
Reply 18, posted (7 years 11 months 2 weeks 4 days 10 hours ago) and read 8569 times:

Well, I flew NW first class from SEA to MSP in Nov 2005 and they served breakfast on that 757-300 but I guess it filled less than quarter of my stomach. They had small omlet and 2 very tiny pieces of sausage.

Since when does NW stop serving food in F class? and now fruit and snack? I think I expect a hot meal for first class.

The thing is the foods of the first class (even on the int. flight) of the airlines in the US cant even compare to the Economy class 45mins flight in asia. I just flew AA back from NRT to LAX (10 hrs) in Y-class and I got to eat 2 meals with proportions for a baby.

ON the other hand, CX, CI, TG, SQ etc. serve full meal on the 50mins flight from HKG to Taipei. Or MH or SQ from SIN to KUL has the same thing.

My impressive Y-class experience for short flight was the 1 hr flight from Phuket to Bangkok by TG in Mid 90's. They served shrimp panang with rice along with croissant, fruit and desserts. I counted there were 6-7 shrimps per person. I know that TG doesnt do that anymore but still do the sandwich, chiken pie, or sausage croissant at least on the domestic.


User currently offlineN1120A From United States of America, joined Dec 2003, 26414 posts, RR: 76
Reply 19, posted (7 years 11 months 2 weeks 4 days 9 hours ago) and read 8548 times:

Too bad they STILL don't offer a "tidbit" of IFE on domestic flights and still charge people for seats and pretzels.


Mangeons les French fries, mais surtout pratiquons avec fierte le French kiss
User currently offlineMlsrar From United States of America, joined Mar 2000, 1417 posts, RR: 8
Reply 20, posted (7 years 11 months 2 weeks 4 days 9 hours ago) and read 8523 times:

Quoting NewYorkCityBoi (Reply 18):
Well, I flew NW first class from SEA to MSP in Nov 2005 and they served breakfast on that 757-300 but I guess it filled less than quarter of my stomach. They had small omlet and 2 very tiny pieces of sausage.

You must have a large appetite. SEA catering is one of the better stations in the system, and, having taken that flight numerous times, you left out the potato-hash mix, yogurt cup, and large bagel or breakfast pastry choice.

Quoting N1120A (Reply 19):
Too bad they STILL don't offer a "tidbit" of IFE on domestic flights and still charge people for seats and pretzels.

Roach choice is a joke, but people have been contributing to the revenue by paying for the seats. The initial debacle involved requiring elites to purchase the seats as well, diluting some of the few values elites had in coach.



I mean, for the right price I’ll fight a lion. - Mike Tyson
User currently offlineGoaliemn From United States of America, joined Sep 2005, 463 posts, RR: 3
Reply 21, posted (7 years 11 months 2 weeks 4 days 9 hours ago) and read 8488 times:

Quoting Burnsie28 (Reply 8):
. However, again, the fine management of one Douglas Steenland decided to raise the price of trail mix from $1 to $2.

Just as an FYI, the size of the trail mix is alot bigger than before. I rode in Y afew days ago and purchased a tube of Pringles for $2 (not a full sized tube, but a good sized one) and the person next to be got a large bag of trail mix for the $2.

Quoting NewYorkCityBoi (Reply 18):
Since when does NW stop serving food in F class? and now fruit and snack? I think I expect a hot meal for first class.

They serve food in first, but only on flights over X amount of time. Now, the flights before that were too short for "real food" get the basket.

I do find it odd you complain about the size/quality of the meal, then complain about possibly losing that delicious, non-stomach filling little omlette.


User currently offlineB4real From United States of America, joined Aug 2003, 2637 posts, RR: 5
Reply 22, posted (7 years 11 months 2 weeks 4 days 9 hours ago) and read 8372 times:

Quoting NewYorkCityBoi (Reply 18):
I think I expect a hot meal for first class.

Some routes simply don't have the time, and NW has a lot of very short routes that wouldn't have time for a hot meal:

DTW-FNT/LAN/GRR/AZO/ORD/MKE/CLE/IND; MSP-to a lot of the same.

NW historically has been a proponent of mainline equipment, even on the shortest of routes.



B4REAL, spelled like it sounds
User currently offlineN231YE From , joined Dec 1969, posts, RR:
Reply 23, posted (7 years 11 months 2 weeks 4 days 9 hours ago) and read 8318 times:

Quoting Cubsrule (Reply 15):
I'm confused... there are no restrictions on food, just on drinks (which are still free).

 shhh  Shhh...don't say that, they might charge us $2 for a can of Pepsi (or Coke). smile 


User currently offlineJCS17 From United States of America, joined Jun 2001, 8065 posts, RR: 39
Reply 24, posted (7 years 11 months 2 weeks 4 days 8 hours ago) and read 8087 times:

I'm pretty happy with this. It kind of gets old having granola bars in the morning and snack mix in the afternoon and evening. Sure, it's not a hot meal, but what US carrier is serving hot meals in first on short flights these days. It would be nice though if NW dropped its hot meal in first duration requirement to a two hour flight.

BTW, I've found the NW omelets to be good and filling.



America's chickens are coming home to rooooost!
25 Mlsrar : It has increased by exactly an ounce...not necessarily a huge increase. Thumbs-up to that one. Their breakfasts blow away most other carriers. AA's b
26 Ba757gla : is this food complimentry? what are you complaing about?
27 NewYorkCityBoi : sorry, I aware that having an omelet is good enough. I was just comparing a 3.15 hrs NW first class flight with 50 mins economy class flights in many
28 Burnsie28 : Last I knew, people couldn't bring anything including solid food onto the aircraft.
29 Pmg1704 : Mmm, nothing like Fritos at 9:30 in the morning. Wait, how much was my ticket again?
30 Cubsrule : Solid food is fine.
31 Goaliemn : but wasn't it about an ounce before? I don't remember the exact size before, but it looked about twice as big as the old packs.
32 Kanebear : CX manage to feed a full J class on
33 Mlsrar : Went from 3 to 4 oz. So, I guess a 33% increase technically...[Edited 2006-09-07 20:47:29]
34 Burnsie28 : 1. People over there actually pay good money for a ticket, unlike here. 2. This isn't Asia, we have a hell of a lot more competition, too much thus i
35 Worldjet777 : Listen this is an improvment and even if you could buy the goods at 7-11 its still more than the drink. My compliments to NW for doing SOMETHING! AirT
36 NewYorkCityBoi : I dont think so. My experience is that it's cheaper in both asia and Europe Really, the cheapest I ever bought was SW LAX-PHX like $79 RT I think the
37 Kanebear : We don't pay?? You're drinking too much legacy kool-aid. Fares are often LOWER in Europe than here and in Asia some routes are astonishingly cheap. T
38 Post contains images JCS17 : What about a shake, smoothie, or a Frosty? Can you imagine a screeners reaction if you tried explaining that to them? I'm betting their heads would e
39 Airnewzealand : Kanebear WELL SAID!!!! In Australia, its exactly the same... We still manae to serve some sort of food on any flight. On my recent flight i operated i
40 AsstChiefMark : I'd expect huge gourmet muffins, fresh fruit flown in the daily from the growers, premium coffees and teas, and "microbrew" gourmet soft drinks. At le
41 Burnsie28 : No i was saying that they are going to be just like the US when they start getting all the competition over there. When I was looking for fares withi
42 Iflewrepublic : Off and running... People will always bitch about airline food. Either they don't get any, or they get something and it's not what they want. This jus
43 Kanebear : START getting all the competition???? On BKK-HKG, TG, CX, GF, AI, EK and CI fly the route. How much more competition do you want??? That's more carri
44 AA767400 : Apples and oranges. You just can't compare. Exactly. Don't compare. Suzy Q is not going to take crap like her Asian counter parts are. Two very diffe
45 NewYorkCityBoi : I know it's culture differeces, and I dont complain... but people cant help but "compare". You just feel it... for example if you fly KUL-SIN/SIN-LAX
46 Sllevin : The BKK-HKG/SIN market is a slightly odd one because several carriers operate it as a tag-along to their longhaul service to try and avoid an aircraft
47 Airnewzealand : AA767 400... And that is exactly YOUR culture....put up and shut up!!!! Down here...we dont do that!!!! Cheers
48 Shamrock_747 : It sounds like a really awful domestic F product. On a 45 min+ flight they could surely offer something like a cold tray with fruit plate, cereal/sala
49 Rikkus67 : Regardless of what First Class is offering, I would rather have a good meal before my flight, and have snacks along route...or (if permitted), bring m
50 WesternA318 : LOL, and my secretary always wonders why I explicitly told her never to book me on NW unless its an extremely short hop (such as....DTW-JFK).
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