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Connecting Through Atlanta  
User currently offlineYHMYYZspotter From Canada, joined Sep 2006, 197 posts, RR: 1
Posted (8 years 3 months 2 weeks 6 days 21 hours ago) and read 2699 times:

Hello all, I finally decided to join this site. I have been reading it for a couple years now and enjoying the photos as well. Figured I might as well start joining in on the forum fun.

Anyways here is my question... I have a flight booked on Airtran on November 18th from LAX to BUF connecting through Atlanta. I booked on travelocity and have always had good success with them. When I first booked the flight I had over 3 hours connecting time between flights in Atlanta. I got an e-mail a few days ago saying my flight was changed and now there is only 35 minutes between flights. I don't know much about Atlanta airport other than its big and busy, so I was wondering if I should be concered with this short connection window or not. Should I try and re-book?

Thanks for your time.

26 replies: All unread, showing first 25:
 
User currently offlineEjmmsu From United States of America, joined Oct 2004, 1692 posts, RR: 0
Reply 1, posted (8 years 3 months 2 weeks 6 days 21 hours ago) and read 2690 times:

If you arrive in ATL sometime around mid-day, i wouldn't worry too much. If you miss your connection there will be more flights to BUF. If you arrive into ATL in the evening, and are catching one of the last flights out to BUF, I would definately call Ashook in Bangalore and get your flight rebooked due to the schedule change. 35 mins is just enough in ATL, but if you are delayed at all, you could miss your connection.


"If the facts do not conform to the theory, they will have to be disposed of"
User currently offlineCubsrule From United States of America, joined May 2004, 23306 posts, RR: 20
Reply 2, posted (8 years 3 months 2 weeks 6 days 21 hours ago) and read 2690 times:

35 minutes is definitely doable on FL. Their gates are mostly on C, which is not quite as chaotic as the other concourses. The worst case scenario involves going from D to C (or vice-versa). While that does entail more of a walk, the absolute maximum it would take you to get from D1 to C1 (the worst possible walk) is probably about 20 minutes. November is a great weather month in this part of the country, so that won't be an issue. You could always have a flight go mechanical or have a pilot get sick or whatever, but as neither ATC nor w/x is likely to be a problem, most anything that could cause you to misconnect would be something that would cause FL to take care of you.


I can't decide whether I miss the tulip or the bowling shoe more
User currently offlineYHMYYZspotter From Canada, joined Sep 2006, 197 posts, RR: 1
Reply 3, posted (8 years 3 months 2 weeks 6 days 20 hours ago) and read 2666 times:

Well I get into Atlanta at 7:30pm local time and the next flight is at 8:05. If I do miss the 8:05 flight will be a problem finding a later Airtran flight that late in the day? Also is it Airtran's responsibility to find me another flight or will travelocity have to be involved if I miss that flight?

User currently offlineCubsrule From United States of America, joined May 2004, 23306 posts, RR: 20
Reply 4, posted (8 years 3 months 2 weeks 6 days 20 hours ago) and read 2665 times:

That would be the last FL flight of the day. But, it's a legal connection, so if you misconnect due to something that is FL's fault (i.e. not w/x or ATC), then they have to take care of you. You've got a long enough day. You're taking a bit of a risk, but see how much time switching things is going to cost you.


I can't decide whether I miss the tulip or the bowling shoe more
User currently offlineYHMYYZspotter From Canada, joined Sep 2006, 197 posts, RR: 1
Reply 5, posted (8 years 3 months 2 weeks 6 days 20 hours ago) and read 2658 times:

Yea I should have checked the Airtran website before my last post sorry.

I just saw that it was the last flight of the day. I will look into changing things tomorrow and see how much of a hassle it would be and possibly cost as well.
If its too much of a hassle I will take my chances. If I miss the flight. Oh well. adventures in Atlanta I guess, as long as I don't lose out on the booking of the second segment  Wink


User currently offlineEjmmsu From United States of America, joined Oct 2004, 1692 posts, RR: 0
Reply 6, posted (8 years 3 months 2 weeks 6 days 20 hours ago) and read 2638 times:

Quoting YHMYYZspotter (Reply 5):
Yea I should have checked the Airtran website before my last post sorry.

I just saw that it was the last flight of the day. I will look into changing things tomorrow and see how much of a hassle it would be and possibly cost as well.
If its too much of a hassle I will take my chances. If I miss the flight. Oh well. adventures in Atlanta I guess, as long as I don't lose out on the booking of the second segment  

Since your worries are due to a schedule change, they should change your fight free of charge since you wouldn't have booked a 35 minute connection originally. If they won't do that for you, then they are a low-class operation who shouldn't get any more of your money.



"If the facts do not conform to the theory, they will have to be disposed of"
User currently offlinePanAm747 From United States of America, joined Feb 2004, 4242 posts, RR: 8
Reply 7, posted (8 years 3 months 2 weeks 6 days 20 hours ago) and read 2612 times:

Aaron, welcome to the forum!!

I have no experience with Orbitz, Travelocity, Expedia, or any of the other sites. I always book my ticket directly through the airline website.

MANY times I have found that there has been a major change in the airline's schedule. Without exception, if the times are not to my liking, or it leaves too late or too early, I simply call the airline and politely say, "I'm sorry, my schedule has been changed by the airline - could we possibly change it to this?"

I have always been able to get the flights and times I wanted. Cancellations and weather are a different matter, but I am always scheduled how I want.

Please keep us posted on your dealings with the ticket company!!



Pan Am:The World's Most Experienced Airline - P(oor) S(ailor's) A(irline): San Diego's Hometown Airline-Catch Our Smile!
User currently offlineYHMYYZspotter From Canada, joined Sep 2006, 197 posts, RR: 1
Reply 8, posted (8 years 3 months 2 weeks 6 days 20 hours ago) and read 2607 times:

Thank you all for your help, and welcoming me to the forum.

I will call the ticket company and/or airline tomorrow to see what they can do and keep you all posted tomorrow with what happens.

Wish me luck!


User currently offlineJetdeltamsy From United States of America, joined Nov 2000, 2987 posts, RR: 7
Reply 9, posted (8 years 3 months 2 weeks 6 days 19 hours ago) and read 2584 times:

If you arrive on time, you will be fine. AirTran is very "compact" at Atlanta.


Tired of airline bankruptcies....EA/PA/TW and finally DL.
User currently offlineBOAT From United States of America, joined Jan 2001, 59 posts, RR: 0
Reply 10, posted (8 years 3 months 2 weeks 6 days 19 hours ago) and read 2578 times:

ATL is actually one of the best airports for its size to navigate when changing planes. If you miss your BUF flight it won't be because it took too long to get from gate to gate, even if they were on diff concourses. It might look like a log jam in the halls and up the escalators, but you are moving better than you realize. Not to worry.

Boat


User currently offlineZippyjet From United States of America, joined Sep 2001, 5554 posts, RR: 13
Reply 11, posted (8 years 3 months 2 weeks 6 days 19 hours ago) and read 2566 times:

35 minutes is doable. We have many tight connections. Some advice to make your trip/connections with us smoother. As that old Holiday Inn commercial said: The best suprise is no suprise!.

  • Even if your boarding pass has a gate in ATL for your BUF flight; do not hesitate to ask one of my fellow friendly gate agents for the up to date gate information. Changing gates are common at Hotlanta.
  • If things look tight, request a seat as close to the front of the plane as possible. Also ask the lead flight attendant if she/he could let passengers with connecting flights off first. Bellieve it or not, there are still courteous folks out there who will stay seated and let you deplane first.
  • In the event of a misconnect, we also have many flights to ROC which is near BUF. Like anyone else, you want to arrive at your original destination but, in a pinch ROC is within an hour's drive from BUF. Also, if there are no flights left/available from ATL to ROC you may get re-routed through my neck of the woods (BWI). We have at least three daily flights FLfrom BWI to ROC!


Hope you have great flights on us!  bigthumbsup 



I'm Zippyjet & I approve of this message!
User currently offlineLucky42 From , joined Dec 1969, posts, RR:
Reply 12, posted (8 years 3 months 2 weeks 6 days 19 hours ago) and read 2563 times:

It's funny all the flights I have had with FL have a 3 hr connect time in ATL..I didn't mind though. In term T they have a arther treachers fish and chips and nathans hot dogs combined. I LOVE both..I was in heaven.....

User currently offlineJmhluv2fly From United States of America, joined Dec 1999, 559 posts, RR: 0
Reply 13, posted (8 years 3 months 2 weeks 6 days 14 hours ago) and read 2482 times:

Back in the days when I would travel to ATL each month to attend AirTran Agent council meetings, Im no longer with the company but a few years ago, select employees would travel to ATL once a month to meat with upper management etc, after the meeting hotel van would commonly drop us off like 30 minutes before my return flight was to depart. It was a pinch, but I could get through ATL security (employee security line-post 9/11) and all the way to the end of councourse D in about 15 minutes, I was suprised myself on many occasions, but I suppose things were less busy around the hour of 1400 or so. So point is you can get around ATL fairly quickly, if you know how to navigate around, if worse comes to worse, ask for directions and sprint, I have done that as well, you get a good run in and get on board feeling like you have run a marathon, all refreshed n stuff...
Have a good trip-

JMH-Pensacola, Florida !


User currently offlineYHMYYZspotter From Canada, joined Sep 2006, 197 posts, RR: 1
Reply 14, posted (8 years 3 months 2 weeks 6 days 8 hours ago) and read 2413 times:

So I just spoke with Travelocity. They said the 35 minutes was within their connection time before rebooking. The time change was done by Airtran. I am arriving at the North terminal and the connecting flight leaves from the North terminal so they said the walk between planes is very small.

I then asked about missing the flight/delay due to MX or weather and he said Airtran will accomidate me on the next available flight. Here's a question. If they can't find a flight for me that night would they pay part of a hotel or some sort of reimbursement? Or is it up to me to either sleep in the terminal or book a hotel myself? The first sunday flight I believe leaves at 8:05AM.


User currently offlineTi717 From United States of America, joined Jul 2000, 227 posts, RR: 1
Reply 15, posted (8 years 3 months 2 weeks 6 days 7 hours ago) and read 2387 times:

Quoting YHMYYZspotter (Reply 14):
North terminal and the connecting flight leaves from the North terminal

That means nothing. Fl ticketing is in the north terminal (I will not give you the history or layout of the terminals) . They have gate on Councourse C south and D south. 35 min. should be no problem at ATL just make sure you check your gate when you get off the plane.



Sir, don't you think we should turn on the runway lights?" "No, that's just what there expecting us to do!"
User currently offlineEjmmsu From United States of America, joined Oct 2004, 1692 posts, RR: 0
Reply 16, posted (8 years 3 months 2 weeks 6 days 7 hours ago) and read 2385 times:

Quoting YHMYYZspotter (Reply 14):
I then asked about missing the flight/delay due to MX or weather and he said Airtran will accomidate me on the next available flight. Here's a question. If they can't find a flight for me that night would they pay part of a hotel or some sort of reimbursement? Or is it up to me to either sleep in the terminal or book a hotel myself? The first sunday flight I believe leaves at 8:05AM.

If it is due to an MX or operational problem, they will pay all your overnight expenses. If it is due to weather or Air Traffic Control, you will have to pay everything. In this case you should call Airtran for rebooking.. travelocity will not help you.



"If the facts do not conform to the theory, they will have to be disposed of"
User currently offlineJetBlueGuy2006 From United States of America, joined Jan 2006, 1665 posts, RR: 1
Reply 17, posted (8 years 3 months 2 weeks 6 days 7 hours ago) and read 2357 times:

Welcome to A.Net.... This almost happened to me, except it wasn't just a 35 minute layover, it was delayed coming out of Newport News and we missed our connecting flight to Flint. We were supposed to be out at 6:15 and luckily there was one flight to FNT left. They were very accommodating and re booked us with no problem and gave us a little compensation with a meal voucher.

So, if for some reason, you miss the flight, I wouldn't worry to much FL usually does an excellent job if their passengers miss-connect due to something with the company and not something like weather.

Happy travels.... and welcome aboard A.net YHMYYZspotter



Home Airport: Capital Region International Airport (KLAN)
User currently offlineYHMYYZspotter From Canada, joined Sep 2006, 197 posts, RR: 1
Reply 18, posted (8 years 3 months 2 weeks 6 days 6 hours ago) and read 2324 times:

Thank you all for all the help with this issue, I am sure everything will turn out OK and thanks for the advice.

I would also like to thank you all for the warm welcome to A.net. I must admit I was a little worried about making my first post here but I am not anymore. I look forward to all my future discussions with you all.

Thanks!


User currently offlineCOERJ From United States of America, joined Dec 2005, 238 posts, RR: 0
Reply 19, posted (8 years 3 months 2 weeks 6 days 2 hours ago) and read 2246 times:

ATL is disigned for connections. If everything goes right 35 minutes is right. I've done CLT in ten minutes, and that was from one end of a concourse to the other end of another.

Next time book on the airlines website. You'll save $10 booking fee.


User currently offlineTPAnx From United States of America, joined Aug 2005, 1021 posts, RR: 0
Reply 20, posted (8 years 3 months 2 weeks 6 days 2 hours ago) and read 2207 times:

This link will answer most of your questions about ATL:
http://www.atlanta-airport.com/
And welcome to the asylum!
TPAnx  Smile



I read the news today..oh boy
User currently offlineEjmmsu From United States of America, joined Oct 2004, 1692 posts, RR: 0
Reply 21, posted (8 years 3 months 2 weeks 6 days 2 hours ago) and read 2203 times:

Although 35 minutes is plenty if things go as schedule, what is not being made clear enough, in my opinion, is what will happen if there is any kind of weather or ATC delay on the LAX-ATL flight. If your LAX-ATL flight is delayed as little as 15-20 minutes due to weather or ATC, there is a good chance you will miss your connection and be forced to purchase a hotel on your own money. And you will be placed on a flight the next day, assuming there are any open seats.

If you want to avoid this, I would call FL and ask them to rebook you earlier in the day.



"If the facts do not conform to the theory, they will have to be disposed of"
User currently offlineYHMYYZspotter From Canada, joined Sep 2006, 197 posts, RR: 1
Reply 22, posted (8 years 3 months 2 weeks 6 days 1 hour ago) and read 2153 times:

Will FL deal with me directly even though I booked the flight through Travelocity?

User currently offlineEjmmsu From United States of America, joined Oct 2004, 1692 posts, RR: 0
Reply 23, posted (8 years 3 months 2 weeks 6 days ago) and read 2111 times:

Quoting YHMYYZspotter (Reply 22):
Will FL deal with me directly even though I booked the flight through Travelocity?

Yes indeed... I'm almost certain they will.



"If the facts do not conform to the theory, they will have to be disposed of"
User currently offlineLitz From United States of America, joined Dec 2003, 1788 posts, RR: 0
Reply 24, posted (8 years 3 months 2 weeks 5 days 23 hours ago) and read 2084 times:
Support Airliners.net - become a First Class Member!

All you need is your ticket number or URL to call up the reservation on the FL website ... you'll likely want to check in online (and select seats) there anyway, prior to your flight ...

You'll need the same info to call them on the phone - I've had to call them to get my A+ number added to reservations on many occasions, as our corp. travel person just doesn't seem to manage to get it put in; they're always nice to work with.

(of course living in ATL, I don't have to worry about changing planes here)

- litz


25 YHMYYZspotter : Thanks everyone. I will call FL tomorrow ask speak with them.
26 Ckfred : If you do miss your connection due to weather or ATC, do find a CSA about booking a hotel room. AirTran won't pay for the room, but I assume that it,
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