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Hawaiian Airlines Going Cashless Oct 15th  
User currently offlineHALFA From United States of America, joined Jan 2004, 1339 posts, RR: 15
Posted (7 years 7 months 5 days 19 hours ago) and read 6960 times:

Hawaiian Airlines will only except credit cards or coupons for all purchases made inflight starting October 15th. Passengers will be notified via email, or when checking in either via the web or at the airport check-in counters regarding new inflight purchase procedures.
Hawaiian rents Digeplayers for $15.00, and headsets for $5.00 and also offers all alcoholic beverages at $5.00 and sells an assortment of snacks, also at $5.00 in addition to offering a complimentary hot meal service on all Trans-Pacific flights, excluding red-eyes, where only sandwiches are offered.
Passengers flying Hawaiian will be able to purchase coupons for any item they wish, prior to boarding if they are not travelling with a credit card.
Looks like a sign of the times.

Aloha,
HALFA


HNL-PEK Starts April 2014
29 replies: All unread, showing first 25:
 
User currently offlineN231YE From , joined Dec 1969, posts, RR:
Reply 1, posted (7 years 7 months 5 days 18 hours ago) and read 6894 times:

Wow, I was surprised. The title of this thread made me think HA was going bankrupt  sarcastic 

User currently offlineFoxBravo From United States of America, joined Nov 2003, 2948 posts, RR: 5
Reply 2, posted (7 years 7 months 5 days 18 hours ago) and read 6871 times:

Quoting N231YE (Reply 1):
Wow, I was surprised. The title of this thread made me think HA was going bankrupt

Yeah, let's hope they're NOT going "cashless" in that sense!  Smile



Common sense is not so common. -Voltaire
User currently offlineRJwrench85 From , joined Dec 1969, posts, RR:
Reply 3, posted (7 years 7 months 5 days 17 hours ago) and read 6792 times:

So are they going to be using an onboard credit card machine to swipe your card for purchases?

User currently offlineJkarp2112 From United States of America, joined Jan 2006, 49 posts, RR: 0
Reply 4, posted (7 years 7 months 5 days 17 hours ago) and read 6728 times:

They already have (and use) CC machines for digi player and drink purchases - many people sitting around me on my flights last week used there CC for purchases. To me it's a good thing as I'd rather save my cash for tips, taxi, etc.

User currently offlineSJCRRPAX From , joined Dec 1969, posts, RR:
Reply 5, posted (7 years 7 months 5 days 17 hours ago) and read 6703 times:

You mean we won't get to hear them get on the PA and ask, "Does anybody have change for a 20?" anymore?

User currently offline777ER From New Zealand, joined Dec 2003, 11847 posts, RR: 18
Reply 6, posted (7 years 7 months 5 days 15 hours ago) and read 6568 times:
AIRLINERS.NET CREW
FORUM MODERATOR

Quoting RJwrench85 (Reply 3):
So are they going to be using an onboard credit card machine to swipe your card for purchases?

DJ use this option for in-flight purchases


User currently offlineAloha717200 From United States of America, joined Aug 2003, 4429 posts, RR: 15
Reply 7, posted (7 years 7 months 5 days 14 hours ago) and read 6515 times:

Is this because of security?

User currently offlineLTBEWR From United States of America, joined Jan 2004, 12878 posts, RR: 12
Reply 8, posted (7 years 7 months 5 days 14 hours ago) and read 6454 times:

Quoting Aloha717200 (Reply 7):
Is this because of security?

Mainly security of the money, and the costs with handling it. CC's, and prepaid coupons mean you don't have money that can be lost, stolen or micounted, handling change and so on. If I am correct, WN has encourged prepaid coupons for years for in flight purchases and I agree that this will become more of a trend. Just make sure you can purchase them at the gates or check in counters for those whom don't use credit or Master Card or Visa connected debit cards.


User currently offlinePiercey From Sweden, joined Nov 2005, 2233 posts, RR: 1
Reply 9, posted (7 years 7 months 4 days 20 hours ago) and read 5050 times:

Quoting N231YE (Reply 1):

Wow, I was surprised. The title of this thread made me think HA was going bankrupt

likewise.

Either way, I'm not surprised. I was actually surprised that HA still does this. Any other airlines still accept cash?



Well I believe it all is coming to an end. Oh well, I guess we are gonna pretend.
User currently offlineAloha73G From United States of America, joined Jul 2003, 2335 posts, RR: 4
Reply 10, posted (7 years 7 months 4 days 19 hours ago) and read 4914 times:

Quoting Piercey (Reply 9):


Either way, I'm not surprised. I was actually surprised that HA still does this. Any other airlines still accept cash?

I think most airlines still accept cash. Hawaiian is one of the first I saw with CC readers and also the first one I am aware of that is cashless.

-Aloha!



Aloha Airlines - The Spirit Moves Us. Gone but NEVER Forgotten. Aloha, A Hui Hou!
User currently offlineSamurai 777 From Canada, joined Jan 2000, 2458 posts, RR: 4
Reply 11, posted (7 years 7 months 4 days 18 hours ago) and read 4549 times:

Quoting HALFA (Thread starter):
Hawaiian Airlines will only except credit cards or coupons for all purchases made inflight starting October 15th.

Actually, the word should be accept instead of except.

Is it possible that it's not only secutrity reasons, but also that HA doesn't want to deal with all that counterfeit cash that seems so rampant these days?

I know there's a great many retailers and restaurant/bars that no longer accept older bills (in my country at least) with denominations of $20, $50 and $100. It's probably only logical that airlines like HA and other transportation comapnies will choose to do the same - or go further by not accepting cash at all, as is the case.


User currently offlineHnlBoi From United States of America, joined Jun 2006, 129 posts, RR: 0
Reply 12, posted (7 years 7 months 4 days 17 hours ago) and read 4409 times:

Quoting HALFA (Thread starter):

What kind of snacks does HA sell onboard? I flew last month on HA HNL-SMF, and snacks were not sold.


User currently offlineUnited_Fan From United States of America, joined Nov 2000, 7383 posts, RR: 8
Reply 13, posted (7 years 7 months 4 days 16 hours ago) and read 4365 times:

So how do they transmit your CC # over the pacific to see if it's good ? Satellites?


'Empathy was yesterday...Today, you're wasting my Mother-F'ing time' - Heat.
User currently offlineKaukau From United States of America, joined Sep 2006, 106 posts, RR: 0
Reply 14, posted (7 years 7 months 4 days 15 hours ago) and read 4266 times:

Quoting HnlBoi (Reply 12):
Quoting HALFA (Thread starter):


What kind of snacks does HA sell onboard? I flew last month on HA HNL-SMF, and snacks were not sold.

No snacks are currently sold o/b HA. Only that is a mis-statement, though. I think accepting cc's and vouchers o/b is great for f/a's & pax alike!


User currently offlineHALFA From United States of America, joined Jan 2004, 1339 posts, RR: 15
Reply 15, posted (7 years 7 months 4 days 13 hours ago) and read 4184 times:

Quoting Samurai 777 (Reply 11):
Actually, the word should be accept instead of except.

Thank you, I noticed the mistake later but couldn't edit it out. While we're correcting each other, it is security and companies instead of secutrity and comapnies.  Smile

Quoting HnlBoi (Reply 12):
What kind of snacks does HA sell onboard? I flew last month on HA HNL-SMF, and snacks were not sold.



Quoting Kaukau (Reply 14):
No snacks are currently sold o/b HA.

We rolled out "Ono Snacks" on all Trans-Pacific flights on 9/15. All snacks are sold for $5.00 and include macadamia nuts, trail mix, dove chocolates, twix bars, skittles, lifesaver gummies, and twizzlers. They are offered right after takeoff while we are renting Digeplayers and are available at all galleys during the flight. From all reports, sales have been very good!

Aloha,
HALFA



HNL-PEK Starts April 2014
User currently offlineKaukau From United States of America, joined Sep 2006, 106 posts, RR: 0
Reply 16, posted (7 years 7 months 4 days 13 hours ago) and read 4157 times:

Thank you for correcting me! I'm sorry I posted there are no snacks on HA!!! My last trans-Pac HA flight was 9/7. Next is 10/1! Why didn't HA e-mail me about this?   I'm Pualani Platinum! We LOVE HA!!!!! Do you give them away for free in F?

[Edited 2006-09-18 04:40:42]

[Edited 2006-09-18 04:42:01]

[Edited 2006-09-18 04:52:17]

User currently offlineHALFA From United States of America, joined Jan 2004, 1339 posts, RR: 15
Reply 17, posted (7 years 7 months 4 days 6 hours ago) and read 3999 times:

Quoting Kaukau (Reply 16):
Thank you for correcting me! I'm sorry I posted there are no snacks on HA!!! My last trans-Pac HA flight was 9/7. Next is 10/1! Why didn't HA e-mail me about this? I'm Pualani Platinum! We LOVE HA!!!!! Do you give them away for free in F?

No problem, I'm sure you had no way of knowing we were going to be selling snacks on our flights. In fact, we, the FA's of HA didn't really know we would be selling snacks on ALL flights this soon.
According to the memo I received recently, snacks will not be complimentary in F class and must be purchased in both cabins. The F class meal service is quite substantial though, and I wouldn't think anyone would still be hungry after eating a 4 course meal on a 5 hour flight!
And thank you very much for your kind words and your support of HA!!!

Aloha,
HALFA



HNL-PEK Starts April 2014
User currently offlineN1120A From United States of America, joined Dec 2003, 26196 posts, RR: 76
Reply 18, posted (7 years 7 months 4 days 2 hours ago) and read 3903 times:

Quoting HALFA (Reply 17):
No problem, I'm sure you had no way of knowing we were going to be selling snacks on our flights. In fact, we, the FA's of HA didn't really know we would be selling snacks on ALL flights this soon.
According to the memo I received recently, snacks will not be complimentary in F class and must be purchased in both cabins. The F class meal service is quite substantial though, and I wouldn't think anyone would still be hungry after eating a 4 course meal on a 5 hour flight!

Will HA still offer full meals in Y?

HA is smart doing the coupon thing, given that they might run headlong into legal issues if they didn't accept cash at all.



Mangeons les French fries, mais surtout pratiquons avec fierte le French kiss
User currently offlineKaukau From United States of America, joined Sep 2006, 106 posts, RR: 0
Reply 19, posted (7 years 7 months 4 days 1 hour ago) and read 3886 times:

Bonjour! Oui, c'est vrai! HA continues to offer full meal service on all trans-Pac flights in F & Y. Delicieux!

User currently offlineTOLtommy From United States of America, joined Dec 2003, 3276 posts, RR: 4
Reply 20, posted (7 years 7 months 4 days ago) and read 3825 times:

Quoting Aloha73G (Reply 10):
I think most airlines still accept cash. Hawaiian is one of the first I saw with CC readers and also the first one I am aware of that is cashless.

AirTran has used them for at least a year now.

Quoting Samurai 777 (Reply 11):

Is it possible that it's not only secutrity reasons, but also that HA doesn't want to deal with all that counterfeit cash that seems so rampant these days

That and the unfortunate pilferage by a very small minority of crewmembers.


User currently offlineAloha73G From United States of America, joined Jul 2003, 2335 posts, RR: 4
Reply 21, posted (7 years 7 months 3 days 22 hours ago) and read 3749 times:

Quoting TOLtommy (Reply 20):
AirTran has used them for at least a year now.

So has Hawaiian....they announced their arrival on 8-31-2005.

http://investor.hawaiianairlines.com...l-newsArticle&ID=775856&highlight=

-Aloha!



Aloha Airlines - The Spirit Moves Us. Gone but NEVER Forgotten. Aloha, A Hui Hou!
User currently offlineDTWAGENT From United States of America, joined Jan 2006, 1283 posts, RR: 0
Reply 22, posted (7 years 7 months 3 days 17 hours ago) and read 3600 times:

If I was an F/A, I would love to handle just coupons or Credit Cards. Money is to easy to lose when it changes hands at the end of the flight.

I think it is great they are doing this.

Chuck


User currently offlineTOLtommy From United States of America, joined Dec 2003, 3276 posts, RR: 4
Reply 23, posted (7 years 7 months 3 days 1 hour ago) and read 3398 times:

Quoting United_Fan (Reply 13):
So how do they transmit your CC # over the pacific to see if it's good ? Satellites?

The don't transmit. The info is stored and downloaded after the flight.


User currently offlineFreedom747 From , joined Dec 1969, posts, RR:
Reply 24, posted (7 years 7 months 2 days 22 hours ago) and read 3317 times:

Good to hear and good to know. If this trend spreads throughout the carriers in the U.S., it looks like the F/A won't be able to support their $300,000 mortgages anymore from the monies stolen from In-Flight sales. And, yes...even my beloved Delta Air Lines, too!!

25 HAL : Freedom747, this is not the place to fire an opening salvo of bashing. We try to be respectful on this forum and would appreciate it if you would sti
26 SkyHarborsHome : I assume if the card is denied once they transmit, they can simply look up your passenger information and even though I doubt they would have authori
27 TZTriStar500 : TZ went cashless onboard several months ago.
28 Socal : Good heads up, moving to HNL on Nov 08, 2006.
29 Centrair : Sucks if you are Japanese and traveling in Hawaii...Japanese don't like using credit cards...thank god they are offering coupons. What would be nice i
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